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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent service today I incorrectly ordered batteries for my 10 motive . A lovely chap phoned me to check and put it right for me . No fuss just extremely great customer service. Sadly I cannot reme... Zobacz więcej

Oceniono na 5 z 5

Great company. Friendly and helpful staff who ensure your order is correct. They even sent me a free sample of their “NicHit Pro 2” which is a nice sleek device that has replaced my other device due t... Zobacz więcej

Oceniono na 5 z 5

Have used magicmist for a while now. Their products are great, customer service is outstanding. I recently placed an order with something different to usual, and they actually phoned me to check it w... Zobacz więcej

Oceniono na 5 z 5

I can't recommend MagicMist highly enough. Without even going into the huge range of products and flavours they offer, the actual company is one of the best I've ever dealt with. Their custome... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z e-papierosami i akcesoriami
  2. Sklep z e-papierosami
  3. Sklep z tytoniem

Informacje przekazane przez różne źródła zewnętrzne

Widest selection of Electronic Cigarettes. Refill Cartridges, E-Liquid & Batteries for every E-Cig brand. 60% discounts! 5 Cartridges from £5.75, Kits £6.49.


Dane kontaktowe

  • Vulcan Way 24, CR0 9UG, New Addington, Zjednoczone Królestwo

  • magicmist.co.uk

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

38 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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4,6

Wszystkie recenzje

(38)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 9

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent service today I incorrectly…

Excellent service today I incorrectly ordered batteries for my 10 motive . A lovely chap phoned me to check and put it right for me . No fuss just extremely great customer service. Sadly I cannot remember his name Hopefully he will see this and know how much I appreciate him. Thank youMagicmist.

14 września 2026
Opinia niezależna
Oceniono na 5 z 5

Great staff + Products

Great company. Friendly and helpful staff who ensure your order is correct. They even sent me a free sample of their “NicHit Pro 2” which is a nice sleek device that has replaced my other device due to it having a tighter pull and being extremely lightweight. Highly recommend

17 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent company

Have used magicmist for a while now. Their products are great, customer service is outstanding. I recently placed an order with something different to usual, and they actually phoned me to check it was correct. Not many companies do that nowadays. Can't recommend them highly enough.

1 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Magic Mist is all good - products, people and prices.d or

I’ve been a customer for 5 years or more - I can’t remember. The products are good. I’ve always bought Bristol, much better than my previous brand Motives. My order has always arrived the next day. Sometimes I order online but I quite often phone to place my order. They are a happy bunch, always friendly and very efficient. Thank you Magic Mist xx

3 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Great Customer Service

Great service from Magicmist!

I usually buy Element and was searching for a company that stocked it after it was discontinued. I placed an order online and Chris contacted me to send out free samples to help me decide on a new product.

After I'd decided the order was quickly updated to my new choice and arrived the next day.

I'm impressed with my experience and you have earned a customer!

15 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Superb Customer Service

This is how a business should be run.
Ordered my usual vape juice but was told they no longer have any and the manufacturer was closing down production. Sent me five free samples of other juices to try. I chose the one best suited to me. Got a call from the manager and unfortunately they didnt have enough to cover my initial order value. They sent what they could and a couple of days later I received the rest. Absolutely superb customer service. No prompting from me, they handled it all and in such a professional manner.

22 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Kind and honest seller

I dont leave feedback for companies often. But this company made my day.
I can't highly recommend enough . After I ordered and pad for the liquid I received phone call from manager and told me they dont have in stock of the item and he sent me free samples of many different flavours to taste and choose it. After I choose I text message to manager. Two days later all the items were at my door. How kind and honest people, thank you , you made my day

29 października 2025
Opinia niezależna
Oceniono na 5 z 5

Magic mist the best,I'm useing since…

Magic mist the best,I'm useing since 2012 and never had problem.Always on time,even I did mistake and Chris call me and ask me if is ok the order.Always ready to help,quick delivery just next day if you order the day before till 4pm

16 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Exceptional Customer Service

I can't recommend MagicMist highly enough.

Without even going into the huge range of products and flavours they offer, the actual company is one of the best I've ever dealt with.

Their customer service is second to none and they've always been available to answer any questions, give advice and solve any problems I may have had. They've bent over backwards on more than one occasion to ensure I was happy and satisfied with my purchase.

The negative reviews seem to be about specific products (issues I'm sure they would have rectified given the chance) rather than the company itself. The Company, I simply cannot fault. I've been with them for years and won't use anyone else for my vaping needs.

24 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Great company to order from

Found this supplier by chance and so glad I did. Chris is very personable and extremely helpful. From someone on 10 motives for years I didn't know there was compatible products out there, and they are so much better/ last longer. Will be ordering again and again.

14 kwietnia 2025
Opinia niezależna
Oceniono na 2 z 5

Shoddy goods

Several purchases made of ego compatible/variable voltage batteries - do not hold charge, several have stopped working altogether within a month (with average use)
On the whole would avoid this company, judging from the other reviews their kit is very poor quality and not worth the money.

18 września 2024
Opinia niezależna
Oceniono na 5 z 5

Found these to replace my ten motive…

Found these to replace my ten motive battery and charger, they charge much quicker and last longer. After I placed the order someone rang and offered me a free pack of cartridges, I chose 12mg menthol they are great! Its good that they come in a variety of strengths...... hopefully I can ween myself off.
Thought the customer service was great and very fast delivery 48 hours (even though I went for standard delivery)
They give off more vape, thats my only negative as I like to sneek a puff when the kids aren't about but now they can see the vape.

15 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Sliver

I use Sliver - good taste and long lasting. Always delivered quickly and on time.

10 marca 2024
Opinia niezależna
Oceniono na 1 z 5

I cant thank you enough for getting me…

I cant thank you enough for getting me off nicotine once and for all. It is magical indeed.
Magic Mist has to be one of the biggest scams going on. The product is essentially worthless. It does not work. This goes for the cartridge and battery. It's junk pure and simple. Don't waste your money. The only bright spot is this disgusting product will make you say I've had enough and quit for good.

16 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

I purchased the 10 motive compatible…

I purchased the 10 motive compatible battery’s 4 week ago and they are rubbish. Don’t waste your money. I purchased 3 to start with and they last all of 5 minutes. I purchased another 3 thinking they could be faulty but the same has happened with these. Very disappointed to say the least. When I first ordered the price was lower too. They are taking full advantage of ten motives no longer supplying the battery. Seriously don’t buy

1 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

Magic mist have no customer service…

Magic mist have no customer service they take payment for order and say 95% next day delivery which happens after order is £25 just meeting the free postage but every time it's over £50 I spend anything up to 20days chasing my items.
5th Sept ordered £65.19 worth (classed as a large letter)14th Sept still not arrived but a letter dated 8th arrived on 14th. When call or email they refuse to help. They blame delays on royal Mail strange all other mail is being delivered. So on their time scale
Ordered 5th Sept and was sent at 4pm on same day
Wait till 19th Sept before they will contact royal Mail saying lost
Then wait until 3rd October before I can claim a refund once they get items back but I can't if I never received so obviously won't get my money back and now won't answer emails or phone calls so something very dodgy going on

5 września 2023
Opinia niezależna
Oceniono na 3 z 5

Good service. Poor website and even poorer getting product out to you

Customer service is great. Getting products from them ys another. I placed an order from them over 2 months ago. They were out of stock yet website let me place the order. Every time I call they give me an update and full explanation for the delay which is down the the supplier/import issues. But they still let you place an order for more on their website even though they are out of stock. This gives off a money grabbing impression and I have been told by them multiples on phone other people also waiting on orders too. So if that’s the case stop taking orders for something you don’t have yet. I’m on what must be my 6th call chasing up the order which the timescales they keep giving me keep getting longer and longer. It’s a shame I like this company but they need to improve the website to say when out of stock and stop taking orders when they don’t have the product

24 lipca 2023
Opinia niezależna

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