Magenta Self Storage Recenzje 

232
Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The staff are so professional, friendly and helpful. The move went without a hitch and the rental costs are very competitive. Great service!

Reakcja na opinię

Oceniono na 5 z 5

I had to use the MAGENTA facility in St Albans for almost 5 years. During that lengthy period, since August 2021, I always found the Reception staffto be very helpful. I would compliment RJ o... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Probably the best storage facility in Reading. Great service and fair price. Very clean and secure. Units were well maintained and I felt that my items were always safe. Various size units to choose... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

When Magenta opened in my home town, they were a breath of fresh air with good deals and a personal approach to their business. Sadly, management changes and above inflation increases have exposed Ma... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Magazyn samoobsługowy
  2. Przeprowadzki i usługi magazynowe
  3. Archiwum dokumentów
  4. Przechowalnia
  5. Magazyn

O Magenta Self Storage

Napisane przez firmę

Discover the Ultimate Storage Solution with Magenta Self Storage

Your go-to partner for secure and hassle-free storage, designed to cater to both personal and business needs. With Magenta, we are your partner offering you more than just storage space – Our commitment to simplicity and transparency sets us apart, proudly offering an extensive range of storage sizes, accompanied transparent prices and our dedicated team on hand to help with all your storage questions.

Join thousands of satisfied customers across the country who have experienced the convenience and reliability of our storage facilities. Whether you're relocating, decluttering, or archiving company documents, Magenta Self Storage has you covered. Our widespread network of storage centers ensures we are always within reach to meet your unique storage requirements.

At Magenta, we prioritize your peace of mind. Our top-tier security measures safeguard your belongings, giving you the confidence to store with us worry-free. Embrace a seamless and organized storage experience, supported by our dedicated team, here to assist you at every step.

Join the Magenta Self Storage community today, and experience storage done right. Trust in our expertise to safeguard your possessions, and let us be your reliable storage partner. Review your Magenta Self Storage experience on Trustpilot and share your thoughts with our ever-growing community of happy customers.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

232 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(232)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 26

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Easy to use storage

Easy to book, and access with a helpful team who try to fit the space to your needs

16 stycznia 2024
Opinia niezależna
Logo Magenta Self Storage

Odpowiedź od Magenta Self Storage

Hi Jim

Many Thanks for your 5 star review. We very much appreciate you taking the time and are always here to help.

Helen Tooby
Branch Manager

Oceniono na 5 z 5

I have been working with Magenta…

I have been working with Magenta approximately since 3 months. They are absolutely perfect. All stuff are very helpful and kind. They deserve 5 star.

18 stycznia 2024
Opinia niezależna
Logo Magenta Self Storage

Odpowiedź od Magenta Self Storage

Hi Melike,

Thank you for the kind words and the 5start review.
It is our pleasure to have you a s a customer here at Reading Magenta.
Kind Regards
Nathan Creed
Branch Manager

Oceniono na 5 z 5

Really helpful when storage was needed ASAP

Will and Shah from the Botley road branch were SO helpful. We needed storage ASAP for a table that we couldn't fit through the front door of our new house. They were so accommodating and kind throughout the whole process of storing and vacating.

11 stycznia 2024
Opinia niezależna
Logo Magenta Self Storage

Odpowiedź od Magenta Self Storage

Dear Customer,

Thank you for the kind words and glad we were able to assist and find a solution for you. I will be sure to pass on the positive feedback to the team at Oxford.

Kind Regards,

David
Office Manager

Oceniono na 5 z 5

Friendly thorough service

Our questions were answered thoroughly and clearly. We were able to talk to a person, a rare thing I'm finding. RJ was patient and friendly and always available on the phone and over email. He made it easy for us.

5 stycznia 2024
Opinia niezależna
Logo Magenta Self Storage

Odpowiedź od Magenta Self Storage

Thank you so much for your positive review! I'm glad to hear that I could provide you with thorough and clear answers. Being available for you is a top priority, and I'm delighted to have made the process easy. If you ever need assistance in the future, feel free to reach out. Your satisfaction is important to me!

RJ - Store operations Manager

Oceniono na 5 z 5

Used for about 1 year

The site was always clean and avalable for access. The staff where helpful, friendly and the cancellation process was simple and quick.

18 grudnia 2023
Opinia niezależna
Logo Magenta Self Storage

Odpowiedź od Magenta Self Storage

Many Thanks for your five star review Always here to help.

Helen Tooby
Branch Manager

Oceniono na 5 z 5

Fantastic service every time

Fantastic service every time I speak to the team, in particular Will. What a star! Thank you for an A1 service.

15 grudnia 2023
Opinia niezależna
Logo Magenta Self Storage

Odpowiedź od Magenta Self Storage

Hi Tina

Thank you for taking the time to leave a great review and i will be sure to pass on your comments to Will.
Always here to help!

Helen Tooby
Branch Manager

Oceniono na 5 z 5

I have used magenta on many occasions…

I have used magenta on many occasions and they have always been more than welcoming and a more than perfect service
Thanks again Daniel

22 listopada 2023
Opinia niezależna
Logo Magenta Self Storage

Odpowiedź od Magenta Self Storage

Hi Daniel,

Thank you for your kind words and for taking the time to leave a 5 star review.

Once again thank you for your returning custom.

Helen Tooby
Branch manager

Oceniono na 5 z 5

attentive staff

attentive staff. Easy and quick communication too.

It should be clear on the website thought that 24hr access is an additional cost as this wasn't clearly explained.

18 listopada 2023
Opinia niezależna
Logo Magenta Self Storage

Odpowiedź od Magenta Self Storage

Hi Sam,
Thank you for the kind words. We strive to always put our customers first.

Thank you for your valuable feedback regarding 24-hour access. Our website has now been updated.

Thank you for choosing Magenta Storage!
Kind Regards
Joe Carlton
Store Facilities Manager

Oceniono na 5 z 5

Shah is a very friendly and welcoming…

Shah is a very friendly and welcoming person. He his costomer like his family. Really recommended.

The fact that I hold the key with myself is really great. The versatility that I had gave me a hassle-free trip in UK while I can also keep my suitcases safe.

1 listopada 2023
Opinia niezależna
Logo Magenta Self Storage

Odpowiedź od Magenta Self Storage

Hi there Nando, thank you for the lovely feedback! We are so glad we were able to help you during your trip, and it was nice to meet you and your parents, we are glad everything went well. If you're ever in the area again, please do feel free to pop in for a cup tea, and catch-up :)

Kind regards,
Shah Ahmed
Deputy Manager, Oxford

Oceniono na 5 z 5

Was really great experience

Was really great experience. Friendly staff. Nice clean space.

1 listopada 2023
Opinia niezależna
Logo Magenta Self Storage

Odpowiedź od Magenta Self Storage

Hi Richard,
Great to hear that,
We take pride in our service and standards.
If you ever need storage again we would be more than happy to have you back.

Kind Regards
Joe Carlton
Store Facilities Manger

Oceniono na 5 z 5

Excellent customer services

I’ve been with Magenta for a few years. Whilst their prices have gone up over the last couple of years, I cannot fault them on their customer service. Their desk staff are polite and helpful and on more than one occasion have gone out of their way to help. Two incidents spring to mind: 1. When I was locked out of the out of hours access to my unit, one call and they set about resolving the issue and in a matter of minutes I had access . 2. Providing documentation for tax reasons, I had the information provided within the hour. I can’t express how impressed I am with the customer service. The staff are well trained, friendly, supportive and kind. In todays age of automation and robotic call centre responses, this is so refreshing. I highly recommend Magenta storage for anyone who appreciates good service and quick response times.

31 października 2023
Opinia niezależna
Logo Magenta Self Storage

Odpowiedź od Magenta Self Storage

Hi,
Thank you so much for taking time to leave her such a lovely review. We are always here to help!
Take Care
RJ – Manager

Oceniono na 5 z 5

Fantastic members of staff

Fantastic site to rent storage. I’ve been using this facility for a while now the members of staff are fantastic here they are always happy to help.

26 września 2023
Opinia niezależna
Logo Magenta Self Storage

Odpowiedź od Magenta Self Storage

Hi Adam

Many Thanks for your lovely review and a pleasure to have your custom. The five stars are much appreciated!

Helen Tooby
Branch Manager

Oceniono na 5 z 5

Cameron and the team at Magenta made it…

Cameron and the team at Magenta made it very straightforward to book our storage unit. As we needed to move in on a Sunday when they are closed, Cameron was able to register me remotely and provided detailed instructions on how to access the unit ourselves. Moving everything in was very easy!

24 września 2023
Opinia niezależna
Logo Magenta Self Storage

Odpowiedź od Magenta Self Storage

Thanks so much for your very kind 5 star review! :) We are happy we could help out.

Oceniono na 5 z 5

Excellent customer service at…

Excellent customer service at reception, good facilities and flexibility on the part of the team to adapt to our needed rental period.

10 września 2023
Opinia niezależna
Logo Magenta Self Storage

Odpowiedź od Magenta Self Storage

Hi there,

Many Thanks for taking the time to leave us a five star review. We pride ourselves on trying to make things as easy as possible for our customers and giving the best service.
Regards
Joe Carlton,
Store Facilities Manager.

Oceniono na 5 z 5

From Devon to Reading

The staff at Magenta Reading have been fabulous - very professional and bent over backwards to help me when I was let down on several occasions with transporting my stuff. Very much deserve their 5 stars.

15 września 2023
Opinia niezależna
Logo Magenta Self Storage

Odpowiedź od Magenta Self Storage

Hi Dawn,
Thank you for your kind words for the team here in Reading and i am happy we made your journey from Devon to Reading as stress free as possible.
Kind Regards,
Nathan Creed
Branch Manager

Oceniono na 5 z 5

Great Staff & Service

It's been great working with Magenta and the staff there are very kind & helpful. I have been dealing with a gentleman called Nathan who has been very welcoming and a pleasure to work with as well. Would 100% recommend this company.

13 września 2023
Opinia niezależna
Logo Magenta Self Storage

Odpowiedź od Magenta Self Storage

Hi Nova,

Thank you for the kind words and its a pleasure we have extended our contract with you.

Nathan
Branch Manager

Oceniono na 5 z 5

Excellent All Round

The consciousness and efficiency of staff is greatly appreciated. The site and management of the storage units is quick, clean and very customer friendly. I would highly recommend the Oxford Branch.

9 września 2023
Opinia niezależna
Logo Magenta Self Storage

Odpowiedź od Magenta Self Storage

Hi Kirsty

Many thanks for your kind review - I will be sure to pass your comments on to Shah and Will our brilliant team at Oxford.

Helen Tooby
Branch Manager

Oceniono na 5 z 5

My experience was great 😊 💯 Recommend

My experience was great 😊.

Nathan put me at ease and went above and beyond with his customer services skills!

He is a star and a total credit to Magenta.

Prices were competitive and I really can’t fault anything 10/10!!!

7 września 2023
Opinia niezależna
Logo Magenta Self Storage

Odpowiedź od Magenta Self Storage

Hi Jamie,
Thank for the amazing feedback and it was a pleasure having you as a customer.

Thank you for the kind gesture of leaving me some chocolates as well. I will enjoy them.

Ever need storage again you know where i am.

Have a great weekend.

Nathan
Branch Manager

Oceniono na 5 z 5

Will was super helpful and helped out…

Will was super helpful and helped out by finding us a unit (at a great price!) at very short notice and saving me from a crisis. On site, service was fantastic. Offered a glass of water whilst making payment. I am so pleased with this company!

2 września 2023
Opinia niezależna
Logo Magenta Self Storage

Odpowiedź od Magenta Self Storage

Hello Darcy

Thank you so much for taking the time to leave us a 5 Star review! We are always here to help and try and make your storage journey as stress free as we can!

Helen Tooby
Branch Manager

Oceniono na 5 z 5

Excellent!

Clean, secure storage facility with easy access, which we used to simplify the logistics of a 'downsizing' house move. Very reasonably priced. Staff very helpful, including initiating refund after we left.

28 sierpnia 2023
Opinia niezależna
Logo Magenta Self Storage

Odpowiedź od Magenta Self Storage

Hi Michael

Many thanks for the great review! Moving house can be stressful so we are glad we were able to make things easier!
Best wishes with your future plans.

Helen Tooby
Branch Manager

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