They responded quickly to emails and addressed concerns even before ordering. They shipped the order as quickly as possible.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I purchased HTC Vive Pro - HMD | Starter Kit | Full Kit - Vive Pro Full Kit since June 2020. They are very supportive. They really provide worldwide shipping in excellent shape. I'm from Saud... Zobacz więcej
Purchased an Oppo N5 fold from Amazon Australia, the phone was posted to an Australian address. When the package was opened the charger was for a different country. I contacted them and they sent... Zobacz więcej
Pleasant experience shopping at Macromart. Easy check out process. Staff were attentive and explaining the delay in dispatching item. Delivery was fast and realible (within 3 days). Item is from the U... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
MACROMART - Latest Technology & Gadgets Collection at your finder tips. Worldwide Shipping with Buyer Protection. Virtual Reality and Smart Home Specialist.
Dane kontaktowe
Capital Office, Kemp House, 152/160 City Road,, EC1V 2NX, London, Zjednoczone Królestwo
- info@macromart.co.uk
- macromart.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Responsive to communication and quick to dispatch orders.
They responded quickly to emails and addressed concerns even before ordering. They shipped the order as quickly as possible.
Very fast delivery to France
I received my order just two days after purchasing it. That’s really fast!
Personalize service
The salesman/salesperson
Have gone through all the details with me, even though I was planning to purchase the Item from a Big retail store in the UK ( it start with the letter C). They have been patience with even though I have asked many questions. I am extremely satisfied with my purchase with
MACROMART.
Oppo N5 phone good, terrible seller.Purchased an Oppo N5 fold from Amazon…
Purchased an Oppo N5 fold from Amazon Australia, the phone was posted to an Australian address. When the package was opened the charger was for a different country.
I contacted them and they sent an
Adaptor which was the wrong one.
After a couple of messages back and forth they told me they sell phones and not adaptors and charges. I then contacted Amazon customer service and they fixed this problem for me. The phone was good but the customer service from the seller was terrible.
Threatening me with the police while ignoring concrete proof. Disgraceful.
If I could give zero stars, I would. This has been the most stressful shopping experience of my life.
The situation:
The DPD driver had two parcels for me—one from Macromart (a phone) and one containing my medication (which requires a pin). He mixed them up - marking the phone as delivered but and put 'return to sender' for the medication. When I returned home, there was only the medication.
I have concrete, physical proof of this mix-up, which Macromart refuses to look at:
The Photo: The DPD "Proof of Delivery" photo for the phone clearly shows the wrong box in focus
My neighbour has sent me a voice note, which I shared with Macromart confirming that the driver asked her for a PIN and when she didn't have it, he left one box and left with the other.
The tracking for my medication says "Returned to Sender." This is false. I am literally holding the medication package in my hands right now. I have the packaging with the tracking number on it.
If DPD's system says I don't have the parcel I do have, then it's obvious the system is wrong about the parcel I don't have.
A reasonable company would look at this evidence - especially the fact that I’m holding a "returned" parcel—and call DPD to launch an investigation.
Macromart? They have been hostile from the start. They accused me of lying. They told me my explanation "couldn't happen" (despite the physical box in my hand proving it did). Instead of helping, they tried to intimidate me with threats of police and legal action.
I have even told them multiple times to block the IMEI because I don't have it.
They refused. They don't want to solve the problem; they just want to keep my money and bully me into silence.
I’ve done all the work for them. I’ve contacted DPD (who were useless). I’ve gathered the tracking proofs. Macromart has simply stonewalled me.
Do not trust this company. If their courier makes a mistake, they will blame you, threaten you, and leave you out of pocket.
Motorola Signature
Pleasant experience shopping at Macromart. Easy check out process. Staff were attentive and explaining the delay in dispatching item. Delivery was fast and realible (within 3 days). Item is from the UK, genuine, new and factory sealed. I'm satisfied with my purchase with Macromart.
Great and fast shipping
Buying anything from overseas can be a…
Buying anything from overseas can be a real PITA when you don't know what to expect from extra fees. This was super clear and there were no surprises. Good job UK ;)
Achtung wer hier bestellt
Achtung wer hier bestellt. Einzig die Rechnug kommt sofort der Wareneingen wird immer auf den nächsten Tag angekündigt.... seit 2 Wochen. Warten wir mal ab ob die Rechnung gemahnt wird wenn ja werde ich Anzeige erstatten.
3rd Purchase from them, very happy customer :)
Third time using MACROMART to purchase the latest Pixel device and they have yet again provided me with exceptional service and very fast delivery times! Highly recommended :)
This is an amazing company that…
This is an amazing company that delivered way before scheduled delivery and got me a device that is very new to the market before anybody else could do it this company is a stand tall company and someone you can deal with internationally that you can trust thank you guys so very much you have my business moving forward.
Delevary in time
Delevary in time. Very good service, i am happy and thanks to the team one more time.
Incredibly fast shipping
Incredibly fast shipping. The phone flew across the pond and was in my hands before I could blink.
Offered Google Pixel Go book that is…
Offered Google Pixel Go book that is not longer made.
Excellent product.
Very good handling
Satisfied customer
Website very easy to navigate and order. I received my phone quicker than expected. Overall a stress free experience.
What awesome service! 😍
I bought ROG Phone 6 Pro from this great site on Sunday.
They shipped the phone in the same day, and it arrived on Thursday to Saudi Arabia.
They are insanely fast and helpful! 😍
I will recommend this great website to everyone I know who would like to buy a phone from UK.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








