Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The best thing about MacGuys, for me, is that the young man who handled my damaged laptop, and replacement, was so courteous. Not only to me, but very much so to an elderly customer who was before me.... Zobacz więcej

Oceniono na 5 z 5

This is the third time I have used MacGuys and they are consistently excellent. Very helpful on the phone and giving me a fair price (making clear that everything was included). Efficient and courteou... Zobacz więcej

Oceniono na 5 z 5

Quick and Friendly Service Rang up on Friday about my MacBook Air Keyboard being broken and got told to bring it in that day, Macguys rang up a few hours later and told me they had already fixed my... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Amazing service, I cannot recommend them enough. They were able to fix both of my macbooks in under a week- one with a new screen and the other which was quite badly water damaged (don't leave electro... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Naprawa sprzętu elektronicznego

Napisane przez firmę

Macguys is a leading provider of Apple Mac repairs, solutions and Apple Mac support in London and the UK. We offer a full range of repair services for Apple Macs starting from only £120. Our services and support are designed to cater for customer’s everyday needs at reasonable prices. We stand out from the other computer and laptop repairing companies by our supreme Apple repairing services, reasonable prices, excellent Mac support and extensive working knowledge of the industry. We have a team of highly skilled technicians, who have in-depth knowledge in Apple Mac computer and laptop repairs. They provide comprehensive support and repair solutions for home users and also for both public and private sector organisations in London and throughout the UK. Moreover, they ensure that your faulty computer systems and laptops are repaired to the highest standards. If you need your computing devices repaired, whether it is a current model or out of production model, Macguys are here to help you.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

108 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(108)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 8

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

High quality quick service- saved my laptop!

I came in rather distraught when my laptop had water damage and the guys reassured me they would do their best and as quick as possible. I picked my laptop up exactly 24 hours later and it was good as new with all the original files/ tabs open even! Having seen the damage I am very impressed. Will definitely used again and I didn't have to wait a week (as someone self employed) to get my laptop back which is great!

25 sierpnia 2021
Opinia niezależna
Logo Macguys

Odpowiedź od Macguys

Thank you Tori for your wonderful feedback. We always ensure we provide the best customer service to all of our valued customers and ensure that every repair is efficiently done.

Oceniono na 5 z 5

Thank you MacGuys!

I accidentally fried my mac laptop by spilling my water bottle on the keyboard. Apple of course don't cover water damage and I was already looking up cheap laptops online but I thought I would give it one last try and go to MacGuys. They were extremely friendly and upfront about the work they would try to do (no shady business, which is always a concern when looking for places to fix electronics). After a week (with not great communication but that's only a small concern), they told me my computer wasn't savable but they did they offered me a new laptop which would overall be a lot cheaper than buying a new computer. They were very helpful and accomodating and found me a brilliant replacement from their stock and gave me a warranty for any concerns. Overall they were brill and I am very grateful they didn't give up on me and my computer!

18 sierpnia 2021
Opinia niezależna
Logo Macguys

Odpowiedź od Macguys

Thank you Grainne for your honest, lovely feedback. We always aim to provide all of our loyal customers with the best customer service. We are glad we could help you with a replacement laptop.

Oceniono na 5 z 5

Great product and excellent after sales service from MacGuys

I purchased a used iPhone from MacGuys; there was a glitch, but this was immediately sorted out by their excellent team. They even helped me with a technical issue after the warranty expired, all for no charge. Friendly and professional service, highly recommended.

30 czerwca 2021
Opinia niezależna
Logo Macguys

Odpowiedź od Macguys

Thanks David for your honest review. We always ensure to help all of our valued customers with the best customer service.

Oceniono na 5 z 5

Macguys were super

Macguys were super. Easy to understand non-techy explanation of what was required to breathe new life into my Mac. Everything was sorted in a couple of day. Cannot recommended enough.

6 czerwca 2021
Opinia niezależna
Logo Macguys

Odpowiedź od Macguys

Thank you for your five star review! We are glad we could help repair your Mac.

Oceniono na 5 z 5

Can't praise Macguys enough

Can't praise Macguys enough. I researched prices quite a lot and they are very good value. They speak in a non-techy way so I felt totally confident with the Memory ugrade and new drive I had installed in my 2012 iMac which is now running as good as new.

2 czerwca 2021
Opinia niezależna
Logo Macguys

Odpowiedź od Macguys

Thank you for your honest feedback! We are really glad that we could help upgrade your iMac.

Oceniono na 5 z 5

Highly recommend

Highly recommend! Thank you for providing such great service - friendly and efficient service where relationship is more important than money. Thank you for your help and understanding Macguys! I could not find better!

7 maja 2021
Opinia niezależna
Logo Macguys

Odpowiedź od Macguys

Thank you for your kind review Ewa. We always value our customers more than money

Oceniono na 5 z 5

Fixed my 8 year old iMac

Fixed my 8 year old iMac quickly and expertly. Wasn't that cheap, but their service and quality of work is excellent and doubtless gave my iMac a few more years of life. Thank you MacGuys.

4 maja 2021
Opinia niezależna
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Odpowiedź od Macguys

Thank you Eddie for your great review.

Oceniono na 5 z 5

Friendly and efficient service

Friendly and efficient service. Thanks for reviving my MacBook and making it usable again!

1 kwietnia 2021
Opinia niezależna
Logo Macguys

Odpowiedź od Macguys

Thank you Amy for your review. We are glad to have been able to help you out and repair your device.

Oceniono na 5 z 5

Not just for Mac, Guys !!!

Not just for Mac, Guys!!
My very old windows laptop died a tragic death. 10 years of life and baby pics -gone !
OR so I thought -An Angel came to my rescue (that’s really his name) and saved my precious data -even advised me on a hard drive and within hours my problem was solved. Farewell thee Toshiba, so glad I didn’t have to say goodbye to my memories! Thanks macguys- you were totally PC !

25 marca 2021
Opinia niezależna
Logo Macguys

Odpowiedź od Macguys

Thank you Eliza. We always aim to provide all of our customers with fast, efficient, and professional service. We look forward to seeing you return in the future for any repairs you may need. :)

Oceniono na 5 z 5

Great service from local business

Very friendly responsive staff. Diagnosed, ordered and repairs my MacBook Pro very quickly. It’s fine now.

18 marca 2021
Opinia niezależna
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Odpowiedź od Macguys

Thank you so much for your kind review June.

Oceniono na 5 z 5

My iMac crashed and burned -- with all…

My iMac crashed and burned -- with all my data on it for a Friday night deadline, and this was Wednesday morning. A few years ago Macguys mended another iMac we had, with a really complicated problem, so they were the first people I thought of when this happened. They responded really fast to my email and telephone call and were able to replace a really vital part within three hours. I was SO GRATEFUL, they are brilliant!

13 marca 2021
Opinia niezależna
Logo Macguys

Odpowiedź od Macguys

Thank you for your brilliant review Sooty. We are so glad we could help you out with your issue. We are always here to provide the best customer service we can.

Oceniono na 5 z 5

Kind, professional help

Thanks so much for your professional, friendly, practical advice about wiping my Mac. I took up a bunch of your time and you couldn't have been more helpful.

20 stycznia 2021
Opinia niezależna
Logo Macguys

Odpowiedź od Macguys

Thanks a lot Kim for your kind review. we hope to do more business in future.

Oceniono na 5 z 5

Excellent customer service from Yousuf

Excellent customer service from Yousuf, have been here twice, once to get a Macbook Pro key replaced and the other time to get a battery replaced. Quick service with fair pricing. Would definitely recommend.

19 stycznia 2021
Opinia niezależna
Logo Macguys

Odpowiedź od Macguys

Thanks Harry, really much appreciated to your valued comments.

Oceniono na 5 z 5

These guys are super helpful and…

These guys are super helpful and friendly. They fixed my computer incredibly quickly so I got it back the same day, just before the second lockdown last week - such a relief as I work from home and was panicking I wouldn't be able to use my computer. Thank you! Matilda

11 listopada 2020
Opinia niezależna
Logo Macguys

Odpowiedź od Macguys

Thank you so much for your lovely review.

Oceniono na 5 z 5

MacBook Air screen issue

Had a problem with my MacBook Air screen. Was given a good price for the work to be done and the job was done quickly so I have the laptop back in time before the 2nd lockdown. Great customer service

4 listopada 2020
Opinia niezależna
Logo Macguys

Odpowiedź od Macguys

Thank you so much for your lovely comments and honest review.

Oceniono na 5 z 5

Super fast repair and saved me £500…

Super fast repair and saved me £500 from what an Apple Service Provider was going to charge me! So pleased I found these guys! Turned round a repair in hours too!

24 stycznia 2020
Opinia niezależna
Logo Macguys

Odpowiedź od Macguys

Thank you for your fantastic review, Jess. We are very happy to hear that.

Oceniono na 5 z 5

Quick and Friendly Service

Quick and Friendly Service

Rang up on Friday about my MacBook Air Keyboard being broken and got told to bring it in that day, Macguys rang up a few hours later and told me they had already fixed my Keyboard, which normally would take a few days to fix. Lovely and efficient service, and if you want it done right, it's better to pay a little more and get it done right!

17 listopada 2019
Opinia niezależna
Logo Macguys

Odpowiedź od Macguys

Thank you for sharing your experience with us, Ellie. We always try to give each and every customer the best service we can.

Oceniono na 1 z 5

Do not use this company

I used this company twice. the first to replace my mac charger, they use white label products and not true Mac products. i did not return the product simply bought another one from a proper mac store instead. the second time i replaced my phone screen. the phone kept switching itself off when i placed it to my ear. originally they agreed to change the screen as i was still under warranty, unfortunately on that day i needed my phone and then left it too long to come in. in the end i bought a new phone. i went back just to kindly ask if they might still change not expecting them to agree as too much time had passed but just thought they might reconsider. rather than simply saying too much time has passed the owner then blamed the fault on me and said they never have any problems with their screens. why did they then originally agree to change no problem and then all of a sudden its my fault. needless to say i will never use them again and next time will go to a proper mac shop. you pay more but at least you are guaranteed your problem will be resolved.

7 listopada 2019
Opinia niezależna
Logo Macguys

Odpowiedź od Macguys


When you visited our shop to buy mac charger I told you that we only sell replacement chargers not the original one.
Regarding the phone screen, we have 3 months warranty on our services. Two months after repair, you informed us by email that you are experiencing a problem with your phone. Yes, I told you to bring it in and we will put another one as it was within the warranty (we do not make the screens, we buy from our suppliers, that's why we are giving 3 months warranty), The same day you've replied that you will be coming next Tuesday, which would be 10th of May, your warranty was till 11th of June. You came to our shop 6 months later in November. If that was a real issue you would come straight away.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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