M1 Recenzje 194

Wynik TrustScore: 1.5 na 5

1,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Complete scam. These thieves have the highest transfer out fees. 100$ to liquidate. They suddenly started charging a 36$ a year fee. Customer service is unfriendly and only interested in large account... Zobacz więcej

Oceniono na 1 z 5

One Star for the reward to become a customer and/or refer others into this suck institution. You may deposit a small amount of money, finally figure out the confusion of their simplistic meth... Zobacz więcej

Oceniono na 2 z 5

- Would be nice to be able to buy any company irregardless of volume trade. - Should give investors more access to buy more OTC and foreign stocks. - Need to allow investors to search stocks and... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

M1 is an unethical company. They lied about having high-yield savings accounts while promoting them on their website, so when I tried to sign up for one - they just created an investment account inste... Zobacz więcej

Informacje dotyczące firmy

  1. Instytucja finansowa
  2. Cashback
  3. Fundusz inwestycyjny
  4. Agencja kredytowa
  5. Bank – konta oszczędnościowe
  6. Makler giełdowy

Napisane przez firmę

M1: The Finance Super App™. Invest, borrow, and spend on one intuitive platform. Customize your strategies, automate the big picture, and let The Finance Super App®️ take care of the day-to-day—commission-free.


Dane kontaktowe

1,6

Bardzo słaba

Wynik TrustScore: 1.5 na 5

194 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Could use some improvements

- Would be nice to be able to buy any company irregardless of volume trade.
- Should give investors more access to buy more OTC and foreign stocks.
- Need to allow investors to search stocks and ETF's by country/region
- Should provide financial statements to user's and allow them to customize charts (Comparing stock price to past earnings, P/FCF, etc)
- Get rid of the trade windows or get rid of the minimum balance in an account to trade in either morning/afternoon if you're paying for M1 plus. At least look at total balance.

11 czerwca 2022
Opinia niezależna
Logo M1

Odpowiedź od M1

Thanks for your feedback, C.H. We’re sorry to hear your experience didn’t match your expectations. We've shared your feedback with the right team. If you need anything else, you can reach us at help.m1.com.

Oceniono na 5 z 5

M1 is a great all in one finance platform

M1 is a great all in one finance platform. The Owners Rewards credit card puts the cash back rewards to be invested right back into the market, and the cash account gets 1% interest. It's great to be able to consolidate so many different financial products and tools onto a single platform.

10 czerwca 2022
Opinia niezależna
Logo M1

Odpowiedź od M1

Hey Sam, thanks for sharing your thoughts! We're glad you're enjoying M1. If you'd like to share additional feedback, our inboxes are open at hello@m1finance.com. Cheers.

Oceniono na 1 z 5

Terrible customer service and not helpful to anyone with disabilities…

Terrible customer service and literally worst experience with any financial institution ever. DO NOT RECOMMEND AT ALL. You money is safer in the hands of a robber than these folks. As you see below (and shoot I wish I read these before I put money there), they are not a respectable company with integrity. They are the opposite. Greedy and disappointing. Especially to people with disabilities.

10 czerwca 2022
Opinia niezależna
Logo M1

Odpowiedź od M1

We’re so sorry to hear you’re having trouble reaching our support team, Dylan. We take this feedback very seriously. Can you please DM us your support ticket number on social media? We’ll check in with them for you.

Oceniono na 5 z 5

Love the automation the tool provides

Love the automation the tool provides, the idea of portfolios as pies and that it does not encourage me to constantly use the app (like Robinhood)

8 czerwca 2022
Opinia niezależna
Logo M1

Odpowiedź od M1

Hey there, Manuel! Thanks for sharing your thoughts! We're glad you're enjoying M1. If you'd like to share additional feedback, our inboxes are open at hello@m1finance.com. 👍

Oceniono na 5 z 5

Great

Useful all in one app with great loan rates

6 czerwca 2022
Opinia niezależna
Logo M1

Odpowiedź od M1

Thanks for sharing your thoughts, David! We're glad you're enjoying M1!

Oceniono na 3 z 5

It's incredibly difficult to move…

It's incredibly difficult to move position between pies.

6 czerwca 2022
Opinia niezależna
Logo M1

Odpowiedź od M1

Good news, Alex! We just launched a new feature that fixes just that. It's a rolling launch on our web interface, so keep an eye out and you'll be able to reorganize your pies soon.

Oceniono na 4 z 5

Enjoying the app but needs to improve

I’m really enjoying the app. The UI is beautiful and straightforward. I’ve enjoyed the free year of the plus membership, but now I’m reconsidering if I want to continue using it. Some perks I can understand wanting to charge extra for, but 2 in particular I’d liked moved to the basic level going forward. I understand the purpose of M1 using certain windows, but this should really be offered at some level cash balance in an account. 25-50K in an account should allow me to buy and sell twice a day. Also, I think the custodial accounts should be free as well. Because of the lack of these perks, I’m half way out the door to take my business to Fidelity and let my accounts grow there.

6 czerwca 2022
Opinia niezależna
Logo M1

Odpowiedź od M1

Thanks for sharing your thoughts, EN! We'll pass your feedback along to the right team. We're glad you're enjoying M1 so far and want to keep delivering value for you. If you'd like to share additional feedback or chat with our Client Success team, our inboxes are open at hello@m1finance.com or help.m1.com.

Oceniono na 5 z 5

Great from Day-One !!!!

From Day One, I have greatly enjoyed M1's services. I have actually moved all of my accounts (some I had to sell and move the money) over to M1. My biggest reasoning was the Borrow. I do not want to deal with Credit cards or banks for loans and M1Borrow makes everything easier.
Making changes to portfolios, adding accounts, investigating stocks, etfs,etc. is very easy.
Only issue, if you can call it that, is they offer morning and afternoon trades. You can choose either, but not both in a given day.
Coming from other brokers (12), this has been the easiest and most fun broker that I have dealt with. Great Job :)

4 czerwca 2022
Opinia niezależna
Logo M1

Odpowiedź od M1

Hey there, AJ—Thanks for sharing your thoughts! We're glad you're enjoying M1 and Borrow. Good news: If you're an M1 Plus member, you can determine your Preferred Trade Window, morning or night. We're always working to make the experience better for you. If you'd like to share additional feedback, our inboxes are open at hello@m1finance.com.

Oceniono na 3 z 5

Better perks for m1 plus

I enjoy M1. However, I do think the spend interest rate should be increased to make M1 plus worth it, or drop the $125 for M1 plus, or make perks better for m1 plus like no trade windows, better credit card 2% cash back. It seems the only competitive perk of m1 plus is barrow rate but I do not use barrow and other places checking rates are now getting more competitive. I do not think I will be renewing M1 plus unless price of it comes down or spend rate increases.

4 czerwca 2022
Opinia niezależna
Logo M1

Odpowiedź od M1

Hey there, Tony. Great minds think alike! We have increased the M1 Checking interest rate to 1.70%*, effective July 28, 2022. See details: m1.com/social-terms

Oceniono na 5 z 5

A very good app

A very good app. Until the fundamentals change or I notice something else that doesn’t seem like it’s benefit me continuing to use it I’ll choose another company Services.

4 czerwca 2022
Opinia niezależna
Logo M1

Odpowiedź od M1

Hey there, Wesley! Thanks for sharing your thoughts! We're glad you're enjoying M1. If you'd like to share additional feedback, our inboxes are open at hello@m1finance.com.

Oceniono na 3 z 5

M1 credit card can leave you stranded

I really like Plus, Spend, and Invest. However you have failed to fully implement the credit card system. The missing factor is a 7x24 help either in person or automated to authorize a visa rejected purchase. I do not have an issue with fraud control but being unable to contact support outside of US banking hours can leave you totally stranded if you are attempting to pay with the M1 credit card. If anyone is actually reading this feedback I would appreciate a confirmation.

4 czerwca 2022
Opinia niezależna
Logo M1

Odpowiedź od M1

Indeed, someone is reading these, Reagan. I appreciate your feedback about our Client Success availability. Our instant chat bot is intended to help support you during off-hours. However, I'll pass this onto the team. If you'd like to share additional feedback, our inboxes are open at hello@m1finance.com.

Oceniono na 3 z 5

Would love it if you offered a 2…

Would love it if you offered a 2 Percent minimum reward on all credit card purchases. Then I could only use the M 1 card. 125$ for M1 plus is too much for what I use it for. Probably not going to renew. I also think the afternoon window should be open to everyone.

4 czerwca 2022
Opinia niezależna
Logo M1

Odpowiedź od M1

Thanks for your feedback, Stephen. You can earn up to 10% cash back on eligible purchases with the Owner's Rewards Card. There are also quite a few perks of using M1 Plus, especially when you utilize Invest, Borrow, and Spend. If you'd like to share additional feedback, our inboxes are open at hello@m1finance.com.

Oceniono na 1 z 5

Very poor customer service.

Even after repeated promise, I was given no update on my reported suspicious transactions.
The voice prompt doesn't understand my ascent at all.

3 czerwca 2022
Opinia niezależna
Logo M1

Odpowiedź od M1

Hi Rajiv. We're sorry to hear you're having trouble contacting our Client Success team. Could you please DM us your support ticket number on social media? We’ll check in with them for you.

Oceniono na 5 z 5

Everything is great

Everything is great, but I would like to see an option to add cash at stores. Like cash app does. This would also be a way to make money for the company by charging a dollar or two for each cash load. And a round up feature on purchases to go into your investment account would be great.

3 czerwca 2022
Opinia niezależna
Logo M1

Odpowiedź od M1

We're glad you're enjoying M1, Quentin. Thanks for sharing your thoughts! We'll share your product request with our team. If you'd like to share additional feedback, our inboxes are open at hello@m1finance.com.

Oceniono na 5 z 5

Experience and product are exceptional

Experience and product are exceptional. There are plenty of functionality -- that are simple to opt in, or to not use.

When I had an issue, they were quick to respond and very personable.

3 czerwca 2022
Opinia niezależna
Logo M1

Odpowiedź od M1

Hey there, Michielu! We're glad you're enjoying M1. If you'd like to share additional feedback, our inboxes are open at hello@m1finance.com.

Oceniono na 4 z 5

It would be nice to have a dividend…

It would be nice to have a dividend tracker, just to see
in a graph form with pretty colors the monthly increase or decrease! Otherwise, all is well for me. God bless!

3 czerwca 2022
Opinia niezależna
Logo M1

Odpowiedź od M1

Thanks for sharing your thoughts, Lee! We're sharing your feedback with the team to improve M1. If you have more feedback, our inboxes are open at hello@m1finance.com.

Oceniono na 4 z 5

Good but needs work on the transfer rules

Good, but nor great. The rules for smart transfers need work so they don’t contradict the minimum cash one can allocate before investing in the invest accounts.

Right now, this cash allocation overrides the smart transfer rules. It needs to be turned off entirely when the rules are in effect.

3 czerwca 2022
Opinia niezależna
Oceniono na 3 z 5

Basics of m1 finance are working out…

Basics of m1 finance are working out great for me. I just have few concerns
1. Fees - There are platforms that now offer fractional shares with no fees. M1 should learn from that and make fees reasonable for everyone.
2. APR - The rate for premium customers need to be more lucrative. It's simply not enough! There are platforms that started offering better rates already.
3. UI - Although your user interface is quite unique it fails to do many basic things - eg. Current year performance, distinction between time and money weighted performance etc.

3 czerwca 2022
Opinia niezależna
Logo M1

Odpowiedź od M1

Thanks for sharing your thoughts, Pratik! We'll pass this onto the right team. If you'd like to share additional feedback, our inboxes are open at hello@m1finance.com.

Oceniono na 1 z 5

A strange concept of paperless

M1 finds it hard to understand what paperless is. M1 agrees to make my account paperless, but then every time they issue a paperless communication they send me a snail mail paper letter telling me that there is a paperless communication waiting for me to view. L O L.

3 czerwca 2022
Opinia niezależna
Logo M1

Odpowiedź od M1

Hey there. Thanks for your feedback on our paperless experience. We'll be sure to forward your thoughts on to the team. If you need anything else, you can reach us at help.m1.com.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej