Send my order to completely the wrong address despite right address being provided. So far have no further contact, but notice amount has been refunded to bank, so does this mean my order has been ca... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Send my order to completely the wrong address despite right address being provided. So far have no further contact, but notice amount has been refunded to bank, so does this mean my order has been ca... Zobacz więcej
Reakcja na opinię
Supported by our own personal representative Suli Rehman who kept us updated throughout. Vast array of products. Cheapest prices sourced. Our specific needs catered for at every turn. Everything we co... Zobacz więcej
Reakcja na opinię
Suli Rehman has been extremely helpful throughout the whole process. Whenever we needed something, he was always quick to respond and went out of his way to find the right solution for us. He saved... Zobacz więcej
Reakcja na opinię
I had a difficulty setting password on my new laptop from work and contacted the company. There was a quick response to resolve this and I could place my orders. This came swiftly to meet the needs I... Zobacz więcej
Reakcja na opinię
With 60,000 products across 18 product categories, Lyreco offers a comprehensive range of products and services to enable you to get everything you need for your workplace, consolidate your suppliers, and reduce your costs. In addition, our Lyreco Goodness philosophy is the driving force behind initiatives that are helping us to reduce waste and carbon, increase recycling, work towards a circular economy as well as generate green energy. This includes providing our customers with alternatives to many products, signified by our Sustainable Selection by Lyreco product labels. Lyreco is your partner in helping you achieve your sustainability and CSR goals. UK: www.lyreco.co.uk/en IRE: www.lyreco.ie/en
Napisane przez firmę

Next business day delivery on orders before 5:30 PM
Deer Park Court, Donnington Wood, TF2 7NB, Telford, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sarah Coulson always goes above & beyond and is always super helpful!
Nothing is ever too much trouble and we would be lost without her!
Keep up the GREAT work Sarah!
Superstar as always!

Odpowiedź od Lyreco UK & Ireland
Great customer service and excellent delivery. Highly recommend.
Side note want to highlight Alex and Rob for providing outstanding service!

Odpowiedź od Lyreco UK & Ireland
Josh is fantastic he always provides excellent customer service. He is friendly, reliable, professional and always goes the extra mile to help. A real credit to Lyreco his hard work and dedication are truly appreciated.
Suzy- vls solicitors

Odpowiedź od Lyreco UK & Ireland
Very helpful, friendly staff. Called to ensure we were aware of the points we had earned and to make sure we knew how to redeem them. Would definitely recommend great service

Odpowiedź od Lyreco UK & Ireland
We have used Lyreco for a number of years now and have always found Matthew Dix-Williams to be exceptional. He is extremely friendly, professional and approachable. Our orders are processed quickly and delivered the next working day with any queries dealt with expeditiously. We would recommend Lyreco and Matthew Dix-Williams in particular to other businesses as the service is second to none.

Odpowiedź od Lyreco UK & Ireland

Odpowiedź od Lyreco UK & Ireland

Odpowiedź od Lyreco UK & Ireland
After around an 18 month positive experience of Lyreco, standards have slipped. Our previous Account Manager Emma Jones was quick to reply to emails and was always on hand to answer any new product queries. Recently our account has moved to Ava Pascall. Despite being lovely to chat on the phone, she regularly fails to respond to emails or follow up on meeting actions.

Odpowiedź od Lyreco UK & Ireland
My experience with Lyreco is second to none ! customer service, prices and delivery dates are impeccable. especially Natalie Watkins, who, I only have to email or call and she gets me the answer i need straight away,
Always willing to come in and have meetings and to standardise our products whilst saving money for my company. sustainable products also that we purchase and they always have sustainable alternatives. Very good indeed highly recommend

Odpowiedź od Lyreco UK & Ireland
Sarah, Liam and the team always look after us, have been working with them for many years now and never any issues or if there is a problem it is quickly resolved. cannot praise Sarah Coulson enough goes above and beyond.

Odpowiedź od Lyreco UK & Ireland
Josh Mambo has great customer service, he is very attentive and pleasant to communicate with. He always does his best to attend to our needs and provide the best prices.
We highly recommend Josh Mambo
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Odpowiedź od Lyreco UK & Ireland
Great service as always from Lyreco.
Fast and reliable service, helpful staff.
My rep Natalie Watkins is great - nothing too much trouble for her.
Used Lyreco for years now and will continue to do so.

Odpowiedź od Lyreco UK & Ireland
II have been using Lyreco for just over a year, with the help and support of Suli Rehman. Lyreco offers a great range of office supplies, with pretty much everything you need.
On the occasions when Lyreco doesn’t stock a particular item, Suli is always happy to help by finding a suitable alternative or sourcing the product elsewhere. His customer service and willingness to go the extra mile have made the whole experience really easy and positive.
I would definitely recommend Lyreco.

Odpowiedź od Lyreco UK & Ireland
Our Account Manager Kerry Garratt has handled every request efficiently and on time. Every order placed has been a next day delivery.

Odpowiedź od Lyreco UK & Ireland
Applied for a new business account. They emailed to say opened with a credit line, but then asked for upfront payment in full for first order because of what is contained. Pointless waste of time. Especially when all items hugely over priced.

Odpowiedź od Lyreco UK & Ireland
Excellent company to deal with, quality products and reasonabe prices with speedy delivery. Very seldom is there an issue with any order placed, however if I need to contact Lyreco our rep Kerry-Anne Garratt is exceptional, she will go above and beyond to resolve any issue and is my first point of contact if looking to order something I cannot source on the website.

Odpowiedź od Lyreco UK & Ireland
Excellent customer service from Kerry Garratt and always helpful.

Odpowiedź od Lyreco UK & Ireland
Very friendly and knowledgeable member of the team Kerry Garratt, any questions or queries always happen to help, support or advise

Odpowiedź od Lyreco UK & Ireland
We have been using Lyreco for some time now after I approached Kerry Garratt following her departure from a previous company that I had worked with. The main reason for doing so was because her customer service is second to none.
Kerry is always available to help and consistently goes above and beyond. Even while on leave, she has stepped in to assist whenever an issue has arisen. Her communication is outstanding, and she is an excellent ambassador for Lyreco.
She is a real asset to your business.
Kim Middlemas
PA to the Directors & Office Manger
Collingwood Insurance

Odpowiedź od Lyreco UK & Ireland
My account manager is Josh Mambo. He always calls me regarding my needs and orders, and he does his job very well. We enjoy working with him.

Odpowiedź od Lyreco UK & Ireland
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