Lyn Tanks Recenzje 93

The order took a while to get to me because it is shipped from Hong Kong. That said, the staff are excellent at making contact and following up on any issues and explaining how they work. Great customer service!

The first lot were too small and you sent me a replacement lot the next size and they are great. Thank you for your patience and understanding on my order

Lyn’s Tanks have been very caring and supportive with my requests, answering questions when necessary and anxious that they met my needs. I am very happy with the product which arrived today.

I am really disappointed, clearly not a NZ company & the quality is very poor, the edges are just cut & not even sewn or with a seam. I am mad at myself for falling for this & am pursuing a refund as they are nothing like what is advertised. It is definitely misrepresentation

I find the problem solving emails personal and friendly, even thought they are from different women.

I had a problem re sizing and received great communication, fingers crossed the new size will.fit better.

This appears to be a ghost store selling counterfeit products shipped from mainland China. The items are very poor quality, made from cheap fabric, and sized much smaller than advertised. Similar products can be purchased on Temu for as little as NZ$3. The website's reviews, marketing, and product claims appear to be entirely fabricated.

If you've purchased from this store, report as a scam and request a chargeback through your credit card provider. If you paid via Shopify, report the store to Shopify as a suspected scam. You can also report it to the NZ Commerce Commission (Ref Case No. ENC0029899) and to the Domain Name Commission.

Not a NZ company.
I thought i was supporting a NZ company. (Email address indicates this). They are not! Product is made in Asia. Shipping records show Hong Kong as departure point. They are NOT well made. Fraying already after 2 hand-washes.
I've since imported two myself from another source which are really good quality for less money.

I selected the wrong size and asked to replace the order. No problem and my new order is being processed immediately.
Many thanks.

Had to up size tanks. This was done seamlessly thank you

Have had to reorder a larger size everyone has been fantastic about it even to the point of getting measurements to send correct sizes couldn't have been more helpful

Poor quality and not as advertised. Not fit for purpose and requested a refund not replacement. They will provide replacement for $15 and buyer can keep their rubbish products. No return address. Not designed nor made in NZ. Came from Hong Kong. Do not go near this scam site. You will not get your money returned.

Ordered 2 Tanks same size - 1 was the right size the other was not. Company not prepared to give a full refund for the wrong size tank they sent - would replace it if I paid the shipping costs! Their mistake but not prepared to take responsibility for it. Offering a 50% refund on the wrong size tank "as a gesture of goodwill" Would never purchase from them again nor would I recommend them to anyone else.

The helpful assistance when I ordered the wrong size and the clear communication I received around the process.

Terrible ..STAY AWAY
Poorly made not at all like the pictures and way too small …. Brought two sizes up and still too small. It took ages for them to get here …
You are dealing with AI not a real person they offered 30% refund …don’t waste your money ….Like I have

I hadn't received a tracking number and emailed to ask for one. Within 20 minutes I had received an email back with tracking number and an update of where the package was in the process. Great service. Hope to receive my package soon.

My enquiry was answered very promptly and also asked if I needed any more help. Great service so far

Fast delivery and easy to order.

When I didn't get the sizing right the company made sure that I could reorder the right size and only had to cover postage for the replacement items.
However, buy a much larger size than you would expect - I had to go up three sizes larger to get comfort!