Luxy Moon Recenzje 

34
Wynik TrustScore: 3 na 5

3,2

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

The color was not as described. This was a dusty rose, not pink and the bag was uneven from the stitching. Lightweight box was smashed in shipping. Company will not accept returns unless you pay... Zobacz więcej

Oceniono na 5 z 5

Inicialmente comprei impulsivamente devido ao design que me encantou e o preço atrativo. Mas na sequência da confirmação me dei conta de ter comprado um item que não atendia minha necessidade quanto a... Zobacz więcej

Oceniono na 5 z 5

Luxy Moon was the only company that had an evening bag which matched my daughter's evening gown for a family wedding which didn't break the bank. The purse was a lovely shade of olive green with a du... Zobacz więcej

Oceniono na 1 z 5

I was told the purse I purchased was not available four days after placing the order. Then I selected a replacement but it has not been sent out yet. Luxy does not have customer service number to call... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z torebkami
  2. Sklep z walizkami i torbami
  3. Sklep z dodatkami
  4. Sklep z odzieżą dla puszystych
  5. Sklep z odzieżą damską

O Luxy Moon

Napisane przez firmę

Luxy Moon is a company that was founded in 2017, with the mission of creating bags for women who are looking for something different.

We want to meet customers who are looking for a evening bag that's designed but still has good quality at an affordable price.

Our brand represents the moon, which is unique and bright. It also represents women and our customers, who are unique and bright. We hope that people will see our products and feel like they can shine in the world!


Dane kontaktowe

3,2

Średnia

Wynik TrustScore: 3 na 5

34 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,2

Wszystkie recenzje

(34)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
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Oceniono na 1 z 5

The color was not as described

The color was not as described. This was a dusty rose, not pink and the bag was uneven from the stitching.
Lightweight box was smashed in shipping.
Company will not accept returns unless you pay to ship back to China.
Buyer Beware!!!!!!

9 maja 2024
Oceniono na 5 z 5

Luxy Moon Offers Uniquely Designed and Affordable Evening Bags

Luxy Moon was the only company that had an evening bag which matched my daughter's evening gown for a family wedding which didn't break the bank. The purse was a lovely shade of olive green with a dusting of gold. The material was similar to tulle and it was designed to look like a rose. It was a lovely purse. She received many compliments.

23 grudnia 2023
Oceniono na 1 z 5

Ruined hat!

I ordered a hat, and it was packaged in a small bag, wrapped up so tightly that the hat was completely ruined. When I emailed for a refund, they said they didn't have return labels for the item, so I would have to pay shipping costs. Their mistake, but they were charging me for the return. Do not order from them!

14 maja 2023
Opinia niezależna
Oceniono na 5 z 5

Atendimento e produto muito bom

Inicialmente comprei impulsivamente devido ao design que me encantou e o preço atrativo. Mas na sequência da confirmação me dei conta de ter comprado um item que não atendia minha necessidade quanto a dimensões; então solicitei a substituição por outro me propondo a pagar por uma eventual diferença ou custo de troca. Meu encantamento se deu na agilidade e simplicidade da resposta, que atendeu totalmente minha necessidade. Recebi rapidamente a bolsa e já estou usando e muito satisfeito com a qualidade.

8 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

Buy it! Is not a scam

I was very skeptical at first and thought about purchasing my item at least for 2 weeks… I finally decided to purchase 2 purses from them and trust that the website was not a scam.

Well the website is not a scam and the purses are gorgeous. I have gotten soooooo many praises. A lot of people wondering where to buy it from.

The shipping was fast and it got here on time.

9 grudnia 2022
Oceniono na 1 z 5

Took too long

Took too long. Cheap quality. Customer service was rude and I paid for expedited shipping to get the item a month later.

8 sierpnia 2022
Oceniono na 1 z 5

While my evening bag arrived on time

While my evening bag arrived on time, the color was not true to the picture and the bag was defective. It had spots on the beading part of the bag. I sent an email to this company that I ordered it from and never heard back from them.

14 lipca 2022
Logo Luxy Moon

Odpowiedź od Luxy Moon

Hello Julie Heneka, we replied to you on the day you sent the email, but we haven't received your reply. Please check the inbox or spam.

Oceniono na 1 z 5

Cheap low quality products from Yiwu, China! Don't Buy!

Friends, the products in Luxy-moon.com are China made cheap ones, they made in Yiwu, China, a small city famous in China for the fake or low quality bags. They pretend that they are located in USA, they will ask you to ship it back to YiWu, China when you need to return. Hope this help you from being cheated by the YiWu low quality stuff!!!!!

9 sierpnia 2021
Opinia niezależna
Oceniono na 1 z 5

A scam just like wish

Do not buy from here unless you want to return to China. Ship from New York but pay your own postage to send it back to China. I don't feel like this was even disclosed anywhere on purchasing it which is the worst part. But of course everything crappy comes from China. Maybe if we actually stopped purchasing stuff from companies that are in China that's what happened to us.

4 sierpnia 2021
Opinia niezależna
Oceniono na 1 z 5

Bad return policy

I ordered a clutch from Lucy Moon. It arrived 3 weeks later after the event, I needed it for. Returns are only made to China and you have to pay for the postage. I regret the purchase

6 lipca 2021
Opinia niezależna

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