The color was not as described. This was a dusty rose, not pink and the bag was uneven from the stitching. Lightweight box was smashed in shipping. Company will not accept returns unless you pay... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Inicialmente comprei impulsivamente devido ao design que me encantou e o preço atrativo. Mas na sequência da confirmação me dei conta de ter comprado um item que não atendia minha necessidade quanto a... Zobacz więcej
Luxy Moon was the only company that had an evening bag which matched my daughter's evening gown for a family wedding which didn't break the bank. The purse was a lovely shade of olive green with a du... Zobacz więcej
I was told the purse I purchased was not available four days after placing the order. Then I selected a replacement but it has not been sent out yet. Luxy does not have customer service number to call... Zobacz więcej
Informacje dotyczące firmy
- Sklep z torebkami
- Sklep z walizkami i torbami
- Sklep z dodatkami
- Sklep z odzieżą dla puszystych
- Sklep z odzieżą damską
O Luxy Moon
Napisane przez firmę
We want to meet customers who are looking for a evening bag that's designed but still has good quality at an affordable price.
Our brand represents the moon, which is unique and bright. It also represents women and our customers, who are unique and bright. We hope that people will see our products and feel like they can shine in the world!
Dane kontaktowe
7593 Raptors Roost Ln, 37377, Signal Mountain, Stany Zjednoczone
- info@luxy-moon.com
- luxy-moon.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The color was not as described
The color was not as described. This was a dusty rose, not pink and the bag was uneven from the stitching.
Lightweight box was smashed in shipping.
Company will not accept returns unless you pay to ship back to China.
Buyer Beware!!!!!!
Luxy Moon Offers Uniquely Designed and Affordable Evening Bags
Luxy Moon was the only company that had an evening bag which matched my daughter's evening gown for a family wedding which didn't break the bank. The purse was a lovely shade of olive green with a dusting of gold. The material was similar to tulle and it was designed to look like a rose. It was a lovely purse. She received many compliments.
Quick response...told me the size I…fair and honest
Quick response...told me the size I ordered was wrong for me and which size I should order...I took her advice and just received my beautiful new coat...it fits perfectly and is just what I wanted at a good price!
Ruined hat!
I ordered a hat, and it was packaged in a small bag, wrapped up so tightly that the hat was completely ruined. When I emailed for a refund, they said they didn't have return labels for the item, so I would have to pay shipping costs. Their mistake, but they were charging me for the return. Do not order from them!
Great purchase
Great purchase! Beautifully made clutch that will be perfect for the event!
Atendimento e produto muito bom
Inicialmente comprei impulsivamente devido ao design que me encantou e o preço atrativo. Mas na sequência da confirmação me dei conta de ter comprado um item que não atendia minha necessidade quanto a dimensões; então solicitei a substituição por outro me propondo a pagar por uma eventual diferença ou custo de troca. Meu encantamento se deu na agilidade e simplicidade da resposta, que atendeu totalmente minha necessidade. Recebi rapidamente a bolsa e já estou usando e muito satisfeito com a qualidade.
Buy it! Is not a scam
I was very skeptical at first and thought about purchasing my item at least for 2 weeks… I finally decided to purchase 2 purses from them and trust that the website was not a scam.
Well the website is not a scam and the purses are gorgeous. I have gotten soooooo many praises. A lot of people wondering where to buy it from.
The shipping was fast and it got here on time.
Hat was packaged in a bag
Hat was packaged in a bag. The company need ship hats using a box for packaging. The hat was out of shape could not be worn.
Wish it had a back compartment to slide…
Wish it had a back compartment to slide phone in. Material… ok
Quality
Fast delivery , exceptional quality . Exceeds what I had expected . Top notch product
Took too long
Took too long. Cheap quality. Customer service was rude and I paid for expedited shipping to get the item a month later.
Nice purse I loved it!
Well I love the purse but the plastic…
Well I love the purse but the plastic handle broke when I used
It the first time! I had t fix it & it still isn’t right …. But love the purse
While my evening bag arrived on time
While my evening bag arrived on time, the color was not true to the picture and the bag was defective. It had spots on the beading part of the bag. I sent an email to this company that I ordered it from and never heard back from them.

Odpowiedź od Luxy Moon
Terrible products and customer service
Cheap low quality products from Yiwu, China! Don't Buy!
Friends, the products in Luxy-moon.com are China made cheap ones, they made in Yiwu, China, a small city famous in China for the fake or low quality bags. They pretend that they are located in USA, they will ask you to ship it back to YiWu, China when you need to return. Hope this help you from being cheated by the YiWu low quality stuff!!!!!
A scam just like wish
Do not buy from here unless you want to return to China. Ship from New York but pay your own postage to send it back to China. I don't feel like this was even disclosed anywhere on purchasing it which is the worst part. But of course everything crappy comes from China. Maybe if we actually stopped purchasing stuff from companies that are in China that's what happened to us.
Bad return policy
I ordered a clutch from Lucy Moon. It arrived 3 weeks later after the event, I needed it for. Returns are only made to China and you have to pay for the postage. I regret the purchase
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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