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The Pullman experience was amazing. The cars were beautiful, the service was outstanding and the food and champagne were excellent. It was a great full day experience where you could relax and have a great time throughout. The booking process was also very smooth.

Wow. What an amazing service from Carol at Luxury Train tickets. We had the British Pullman day trip experience and she supported us throughout even after payment so did not just disappear once we paid which was a relief as never dealt with them before.
We are definitely booking via them again 👍

From the very beginning until we pulled back into London, this was an experience we will never forget. Even booking was easy! But the best part was arriving at the station and being greeted and from that moment on, the train, the food - everything was top notch. We took our train to Highclere Castle where Downton Abbey is filmed and everything was timed perfectly and enjoyable beyond our expectations. We are hoping to do this again sometime. Thank you!

A bucket list adventure which was above all expectations.The service from beginning to end was first class and fully justified the high price.

Everything was catered for, with good communication and appropriate amount of communication. The actual trip itself was amazing and the staff were excellent! Thoroughly enjoyed our experience

This was one of the best experiences we have ever had. It was a present from our children for our birthdays.
We were treated like royalty from the moment we arrived at the Pullman reception at Victoria Station until we arrived home that night. In the luxury train we were sitting with our friends which was very important as we were able to chat with each other on the journey. They too had the most amazing day.
The staff were very friendly and polite at all times and nothing was too much trouble for them.
The food to and from Highclere was absolutely delicious.
Our visit to the castle was breathtaking. We were shown around all the main rooms and it was finished off with a visit to the garden shop and complimentary tea/coffee and cookies on the lawn.
We couldn’t recommend the whole experience enough and we would like to thank Carol for all her attention to detail and also for making sure everything was in place.
Thanks so much,
Gary and Margo

Everything from the beginning of our journey to the end was perfectly planned, the staff were friendly and professional. Thoroughly enjoyed the day and would definitely recommend to friends and family

A day out we will certainly remember forever.
From the arrival at Victoria station to our return the journey to Highclere Castle (Downton Abbey) and tour was absolutely wonderful. The booking was easy and seamless, all my questions answered fully and in a timely fashion. We were celebrating my wife’s 70th birthday and on the day our carriage (Perseus) was luxury personified. Beautiful marquetry panels and mosaics on the walls and impeccable service from Thomas throughout the day.
The transfers from the train to Highclere and the tours were well organised with great attention to detail.
A possible improvement could be the meeting area at Victoria station it can be very busy early morning with regular commuters and holiday makers. The train itself was stunningly beautiful with excellent food and service. A truly special day for my wife’s birthday.

The whole process from booking through to the actual trip, which was beyond amazing, was totally seamless. Lucy was so helpful and on the day all the staff at Belmond Pullman were simply wonderful. I would recoemmend Luxury Train Tickets and this trip unreservedly.

The staff were very friendly and welcoming, during the trip they were quick to answer questions and always on hand to help with anything, nothing was to much trouble. The carriages we travelled in were spotless and tables all layed out as a 1st class travel experience should be. The food was excellent no issues with quality or service, everything well presented.

The only negative wasn't really with the Train experience itself but with the transfer from coach back onto the train at Victoria Station, London. As it was so busy at the station our group got somewhat broken up as we all walked to what we thought was our platform, The group at the front got the correct platform but around 30 of the group went to the wrong platform and was lost, it took about 10 minutes to find the correct platform as the Company Reps were at the correct platform...a representative should have stayed at the back guiding us in the right direction...it was a minor blip though and did not detract or ruin the experience. I would recommend to anybody to go on one of these experiences you won't be disappointed, it is a long day but very worthwhile and pleasant...hats off to all the Team!!..💜

We were on the Phil Howard culinary train journey on 22/5/25 and from the moment we stepped on the train the whole thing was an utter delight . Setting , staff, service , quality of the food , live jazz band - ALL absolutely excellent . The only thing that lacked a little atmosphere was the Reception room where everyone gathered before boarding .. hard to pin down but something additional to a welcome drink required to bring it to life.

We booked the train to celebrate our 40th wedding anniversary, and it did not disappoint. We were greeted on the platform as we approached with smiles and directions. I was impressed that they learnt and remembered our names. The food and accompanying wines were delicious. Initially, this was supposed to be a once in a lifetime booking, however we had such a wonderful and thinking of making another booking in the future.

had an excellent experience with this company—they provided outstanding service and support throughout. Communication was clear and prompt, and everything was handled professionally. A special thank you to Carol, who went above and beyond to make the experience truly special. Highly recommend!

A day out we’ll remember forever.
From start to finish the Moving Mystery was wonderful. The booking was easy and seamless, all my questions answered fully and in a timely fashion. On the day we arrived at Victoria Station in plenty of time though were unsure where to go. My only suggestion would be signage of some description or details on the tickets of where to go, it’s a big station. Anyway, once we got to the right place we were looked after impeccably. The train itself was beyond words, stunningly beautiful and being able to travel on it was a privilege. The food was wonderful, acting flawless and attention to detail by train staff perfect. Trying to solve the mystery was fun and just added to an already perfect day.

Ralph responded to my query super quick and extremely satisfied with his response. First class

We had a truly magical trip to Edinburgh, the whole experience was so well organised, beautiful, and comfortable. Loved the meet and great staff, the piper at each station and the truly stunning food.

Truly a superb experience! The booking, liaison and information were clear personable and helpful. The day was amazing the treatment by our carriage staff was exceptional and the food of a very high standard. We could not fault the trip. Thank you!

Our trip on the Golden Age of Steam was wonderful just as you described when I called to book.
The booking was easy and the person I spoke to was very helpful and informative. Even helping with dietary requirements. The ladies singing on the platforms and in the team was lovely, an added bonus. Would definitely recommend others to use The Luxury Train company

Fabulous day. Patrick, Hector & Sinead made the trip extra special with their attention to detail, engagement & humour.
Exceeded our expectations.

Our Pullman to the Grand national was superb from start to visit. Our Steward James was top notch and could not have done more for us. The food was outstanding and beautifully presented. Looking forward to next year!