luxuryexchange.ie Recenzje 

93
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Recently bought a Chanel woc from luxury exchange and from the word go dealing with cait and the team was an absolute pleasure. My bag is absolutely stunning and such amazing value. The quality of the... Zobacz więcej

Oceniono na 5 z 5

I’ve been buying pre-loved luxury pieces from Luxury Exchange for a while now, and I honestly couldn’t recommend them more. Every item I’ve received has been exactly as described, with amazing... Zobacz więcej

Oceniono na 5 z 5

Cait and the entire team are amazing! They always make you feel so welcome and each experience is made to feel personal and special. Their stock is amazing and with great prices! Will definitely be co... Zobacz więcej

Oceniono na 4 z 5

I've purchased 3 bags so far. The experience wasn't that bad. I didn't give a 5 star because 8/10 times my queries aren't responded to via messaging. I hope that that will improve as the business grow... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z torebkami
  2. Sklep odzieżowy
  3. Sklep z dodatkami
  4. Sklep z butami
  5. Sklep z zegarkami

Napisane przez firmę

At Luxury Exchange, we make luxury fashion both accessible and affordable. Specialising in pre-loved designer pieces, we offer a curated selection of authentic, high-end items at a fraction of their original retail price.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

93 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 50% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(93)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 66

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

• “Friendly, Professional, and a Joy to Shop With”

I’ve had a fantastic experience with Luxury Exchange, run by Cait Cillian and Jack. The team is incredibly friendly, helpful, and approachable, offering excellent customer service both before and after purchases.

What really stands out is how they genuinely celebrate every customer’s purchase, no matter the item or the amount spent—it creates such a welcoming and inclusive atmosphere. Their range of luxury products is impressive, with something to suit every budget without compromising on quality.

Their live shows are another highlight—energetic, entertaining, and fun, all while maintaining a high level of professionalism.

I’ve personally purchased several items from them and have always been delighted with the experience. I’m already looking forward to buying more in the future. Highly recommended!

24 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Bought 3 bags now from Luxury Exchange

Bought 3 bags now from Luxury Exchange, the bags are great quality, prices and customer service is fantastic! I would definitely recommend this site to anyone ! I will buy again ❤️

18 kwietnia 2026
Opinia niezależna
Logo luxuryexchange.ie

Odpowiedź od luxuryexchange.ie

Hey Yvonne,
Thank you so much for your continued support! I'm delighted that you've been pleased with the service 🩷

Best,

Jack

Oceniono na 5 z 5

Cait was lovely to deal with my bag…

Cait was lovely to deal with my bag was in immaculate condition great price will definitely be purchasing again 🙏🏻

15 kwietnia 2026
Opinia niezależna
Logo luxuryexchange.ie

Odpowiedź od luxuryexchange.ie

Hey Sarah,
Thank you so much! I'm delighted that you were happy with your piece from us 🩷

Best,
Jack

Oceniono na 5 z 5

I’ve gotten 2 bags from luxury exchange…

I’ve gotten 2 bags from luxury exchange and they are absolutely beautiful, come with their authenticity certs and the condition is amazing. Cait and Jack make the lives so fun to watch and make such a big deal when you buy a bag and that’s honestly the feeling missing when you buy from the luxury brand shops. I will be buying many more bags from luxury exchange 🩷

14 kwietnia 2026
Opinia niezależna
Logo luxuryexchange.ie

Odpowiedź od luxuryexchange.ie

Hey Rebecca,
Thank you so much for choosing Luxury Exchange! We try to make the lives as fun as possible (it's what we enjoy doing!) so I'm glad you enjoy them.

I can't wait to see what you pick up next!

Best,
Jack

Oceniono na 5 z 5

Gorgeous pieces

This is my second purchase from Luxury Exchange, a LV pouch, it arrived today and the quality has exceeded my expectations as Cait herself described it as 8/10 condition, but I see no flaws just a little general wear that you would expect while buying preloved items. It came with an entrupy cert of authenticity. Overall delighted with my purchase and I will continue to watch the daily lives to see all the pretty bags.

13 kwietnia 2026
Opinia niezależna
Logo luxuryexchange.ie

Odpowiedź od luxuryexchange.ie

Hi Naiomi, I'm so glad you love your new LV pouch! Thank you so much for continuing to tune in to the lives and choosing Luxury Exchange!

Best,

Jack

Trustpilot ocenia tę recenzję zgodnie z naszym procesem flagowania.

Oceniono na 5 z 5

The whole experience was wonderful! I LOVE my new handbag❤️ My new go-to pre-loved designer shop!

The whole experience was wonderful!! I was helped online via instagram dm, I advised them my price range, preference of brands I liked, and bag size I was looking for. They very quickly responded with a photo of the beautiful Gucci Bowler bag, which I purchased! The delivery was very quick, and I am over the mooon with my new handbag!!🥰
I like how they also included a laminated card with the entrupy authenticity code too! Other pre-loved designer retailers that I have purchased from in the past, have provided me with an A4 piece of paper with the entrupy code, but the laminated card is much more sufficient and that way I can keep it in the bag at all times, and I won’t lose it!
The only slight fault I can give is, I was advised the bag was in “mint condition” and although yes, it is in good condition!! I would not have said “mint condition” (to me, “mint”is to describe brand new, almost never worn, no signs of wear etc) as there are definite signs of tarnishing and stains on the leather part of the bag. However, this doesn’t bother me too much at all! It also didn’t come with a duster bag which was disappointing, but thankfully I have many spare myself though!

Overall experience was fantastic and I will certainly go to Luxury Exchange when looking to purchase my next designer item! Thank you so much for your help in finding me the perfect handbag! 🥰

25 marca 2026
Opinia niezależna
Logo luxuryexchange.ie

Odpowiedź od luxuryexchange.ie

Hi Dee,

Thank you so much for your feedback! I've passed along your notes on condition description to the team so we can improve the presentation ☺️

I'm delighted that you love your Gucci Bowler & I can't wait to see you what you pick up next! Thank you for choosing Luxury Exchange ❤️

Best,

Jack

Oceniono na 5 z 5

What an amazing service and team at Luxury exchange

I purchased my Chanel bag on Tuesday and it arrived in Sweden by Thursday just in time for the weekend.
I actually squealed with joy when I saw it in person. It’s absolutely immaculate and even more beautiful than I expected. Thank you to the whole team at Luxury Exchange. I’m so happy to be part of such a wonderful online community and that I can still support an Irish business from abroad.

12 marca 2026
Opinia niezależna
Logo luxuryexchange.ie

Odpowiedź od luxuryexchange.ie

Hi Siobhán,

I'm delighted that your bag arrived so you could enjoy it for the weekend! We recently switched to a premium courier service for all orders so I'm glad to see the change has been positive! I can't wait to see what we get to send to Sweden next!

Best,

Jack

Oceniono na 5 z 5

Reliable, customer focused service you can trust.

This was my second purchase from Luxury Exchange. I bought a Dior bag and the condition was just as described. The bag was sent very promptly and included the entrupy cert to verify it's authenticity. Cait and Jack were a pleasure to deal with, all questions answered and the value was amazing. The parcel even included a thoughtful gift. Absolutely thrilled with my purchase can't recommend these guys enough, very customer focused and building a really lovely community online. I wouldn't just buy from any online store but these are folks you can trust.

9 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Excellent service! Luxury exchange is a great choice for pre-loved bags, clothing and accessories. Cait is wonderful on their shopping lives, transparent and personable, and they make timeless pieces more affordable and accessible.

28 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

I have purchased many items from…

I have purchased many items from Luxuryexchange. I'm delighted with my beautiful pieces. Cait,Cillian and Jack are a pleasure to deal with. Quick delivery perfectly packaged! Can't wait for my next order.

8 marca 2026
Opinia niezależna
Logo luxuryexchange.ie

Odpowiedź od luxuryexchange.ie

Hi Trish,

Thank you so much for choosing Luxury Exchange! We try to get our pieces in our community's hands a quickly as possible so I'm glad you've been pleased!

Best,
Jack

Oceniono na 5 z 5

I have bought 3 pre-loved luxury bags…

I have bought 3 pre-loved luxury bags from Luxury Exchange over the past few months - Chanel/Louis Vuitton/Dior - each time I have been extremely happy with the quality and pricing of the bags and found them as described - Cait is very helpful and incredibly hardworking - Cait, along with Cillian & Jack, form an incredible team seeing great success as the fruit of their labours! Shipping is quick and efficient (even overseas like mine ) and packages include the very nice touch of mini gifts accompanying the bags along with Entrupy certificates - I highly recommend Luxury Exchange (5 stars) and will continue to be a customer going forward!

6 marca 2026
Opinia niezależna
Logo luxuryexchange.ie

Odpowiedź od luxuryexchange.ie

Hi Kelly,

Thank you so much for choosing Luxury Exchange! We really appreciate your continued support ☺️

We try to keep our pricing as fair as we can for the members of our community so I'm glad you've been happy with it!

I can't wait to see what you pick up next!

Best,

Jack

Oceniono na 5 z 5

Recently turned 60 and wanted to treat…

Recently turned 60 and wanted to treat myself to a Chanel. My daughter suggested that I should look at luxury exchange didn’t even know they existed.Watched Cait and her honesty and and enthusiasm was infectious.When I saw the bag I fell in love with knew I had to have it . Cait described the bag as excellent and it was .Thrilled when it arrived was like new so happy with my purchase will definitely purchase again from luxury exchange

26 lutego 2026
Opinia niezależna
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Odpowiedź od luxuryexchange.ie

Hi Catherine,

Happy Birthday! Congratulations on treating yourself to a forever piece!!

Thank you so much for choosing Luxury Exchange to pick up your Chanel. I can't wait to see what you pick up next ❤️

Best, Jack

Oceniono na 5 z 5

Fantastic!!!!!

I’ve bought numerous items from Cait & the team at Luxury Exchange and have been absolutely delighted with all.
I had the privilege of meeting the team in Dundrum at their Christmas pop up, and they’re warm welcome and helpfulness has made a me repeat customer.
Luxury Exchange is such a well run operation. Items are exactly as described and have always arrived when expected.
I would ABSOLUTELY recommend Luxury Exchange.

1 marca 2026
Opinia niezależna
Logo luxuryexchange.ie

Odpowiedź od luxuryexchange.ie

Hey Gillian,

It was great to meet you during our pop-up and we really appreciate you continuing to choose Luxury Exchange online!

Thank you so much for your support ❤️

Love, Team LX

Oceniono na 5 z 5

New Returning Customer

Absolutely amazing to deal with - ordered a bag on the Wednesday and it was delivered by Friday! So happy with my purchase and the condition the bag was in! Thanks so much will be on the look out for my next purchase!

25 lutego 2026
Opinia niezależna
Logo luxuryexchange.ie

Odpowiedź od luxuryexchange.ie

Hi Amy,

I'm so glad you were happy with the express shipping service! Thank you so much for choosing Luxury Exchange ❤️

Best, Jack

Oceniono na 5 z 5

Always a great shopping experience

Always a great shopping experience - Cait and the team are so fabulous to deal with, their prices are the best and the quality and range of products is second to none. I can’t recommend them enough.

1 marca 2026
Opinia niezależna
Logo luxuryexchange.ie

Odpowiedź od luxuryexchange.ie

Hi Carol,

Thank you so much! We really appreciate your support ❤️ ❤️

Best, Jack

Oceniono na 5 z 5

Amazing amazing amazing !!!!!

I have made a couple of purchases from luxury exchange in the last week and I would highly recommend. My first item came within 2 days and it was perfection. I made a second purchase today and I already know it is going to be just as good as my first.The customer service from the team in luxury exchange is of the highest standard. Such an amazing business and I look forward to making some more purchases

4 lutego 2026
Opinia niezależna
Logo luxuryexchange.ie

Odpowiedź od luxuryexchange.ie

Hi Samantha,

I'm glad you love your purchases from Luxury Exchange! Thank you so much for being part of our community ❤️

Best, Jack

Oceniono na 5 z 5

Beautiful bags and accessories!!!

Beautiful bags and accessories! The insta lives a joy to tune in to. Highly recommend luxury exchange ❤️

2 marca 2026
Opinia niezależna
Logo luxuryexchange.ie

Odpowiedź od luxuryexchange.ie

Hi Aimee,

Cait will be thrilled to hear you love the lives! Thank you so much for choosing Luxury Exchange! ❤️ ❤️

Best, Jack

Oceniono na 5 z 5

Absolutely a 5 star service

Absolutely a 5 star service. I have beautiful designer bags and sunglasses at a fraction of the cost.

27 lutego 2026
Opinia niezależna
Logo luxuryexchange.ie

Odpowiedź od luxuryexchange.ie

Hi Susan,

I'm so glad you've been happy with the service ❤️ I can't wait to see what you pick up next!

Best, Jack

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