Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent quality flannel, thick and warm but also soft. A lovely shade of grey, a real autumn / winter classic. Fit was as expected with my measurements. Will certainly buy again.

Oceniono na 5 z 5

Great material for all but the warmest days. Color is as depicted online; I like the tight stripes. Designed my first popover with extra room in the middle/arm holes, and it turned out slightly tight... Zobacz więcej

Oceniono na 5 z 5

I've been a customer of Luxire for many years. The quality has always been very good. Fabric selection is decent for my taste and prices have been reasonable if not the best among their competitor. I... Zobacz więcej

Oceniono na 1 z 5

NOT based in Munich. Ordered some trousers that were sent from Asia. Be prepared that if you order here you will need to pay additional custom costs. Pants are too small, recommendation would... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z odzieżą męską

Napisane przez firmę

Luxire makes men's shirts and pants that fit. Made and shipped in 3 days, every garment is made to your provided measurements and is made to your body profile. Our responsive customer service helps you improve your fit to what you would be delighted with. We make clothing to your style. Like slim or classic, like short or long - whatever you want, we do it for you. Luxire uses natural material fabrics like from wool, cotton and linen from the best mills in Italy and England.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

168 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I have been using Luxire for many years…

I have been using Luxire for many years and they have created many articles of clothing for me at this point.

They are reliable, flexible, friendly and very easy to work with in trying new things. Their work is tremendous value and would highly recommend them.

4 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Best MTM Experience

Easily the best made to measure clothing option out there. The quality of construction, selection of fabrics, array of styling options, and accuracy of measurement are amazing. I work in tailored clothing, and have all my pants made by Luxire, because I haven't found another program this thorough or comprehensive anywhere else, even at several times the price. Highly recommended.

20 października 2023
Opinia niezależna
Oceniono na 1 z 5

STAY AWAY!

1) Sizes are all over the place, I even had my own tailor take the measurements as I chose custom clothing.
2) Different product- colors dont match what is on the website, material doesn’t match what is described.
Ordered heavy weight cotton in brown- got light weight low quality cotton (probably a polyster blend) in red.
3) Insane markups- Invoice put in parcel shows the product value of $60USD but I was charged $160USD on a sale item of $250USD.
4) Poor customer service- As acknowledged by many before- forget they will reply or provide any refund service on a wrong order.

These whole online MTM industry is a scam, paying influencers for advertising.
All clothings are made in third world countries for cheap cloth and labour and then sold on a huge markup. Dont be fooled by the corporation establishment country- these are all shells for scam.

Stay away!

12 września 2023
Opinia niezależna
Oceniono na 5 z 5

Fantastic servuce

Had a small issue on a recent order, but the team at Luxire were very responsive and resolved it immediately. Looking forward to more purchases!

1 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

Customer support is atrocious

Products are decent, but customer support is atrocious. I was sent the wrong size and they don’t admit to their mistake. Communicating with them is like talking to a parrot as they keep repeating the same answer over and over. I can’t recommend them.

25 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

Sizes are all over the place

I recently ordered a pair of pants. Ended up receiving something three sizes smaller. Customer support is terrible when they finally answer they say products are “true to size” and that their own size chart does not apply to their own products. The time zone difference between US and India where they are based does not help the communication either. Not inly don’t they admit to having sent the wring item, but also they expect me to pay $45 for shipping back a pair if $100 pants so they can alter it. Not gonna happen. Overall, this is just a bad business model and even worst customer support.

21 sierpnia 2023
Opinia niezależna
Logo Luxire.com

Odpowiedź od Luxire.com

Our clothing are made true to size.
Hence we recommended providing the correct size.

The issue here is that you ordered size 33 and later in the mail, you wrote you wanted waist measurement to be 34.8

Oceniono na 1 z 5

I AM SHOCKED

I AM SHOCKED

I ordered a shirt one month ago made by mesure. As I am an usual customer I am also used to indicate my personal mesures. Sadly, this time, I received the shirt with wrong measurements. I never had to deal before with the client service but honestly I am flabbergasted by how they managed my request. The person in charge responded me that they could not do anything and offered me 10€ discount although I sent them effectively pictures of the shirt on me that was exessively oversized, and thousands of pictures of the shirt on the floor next to the metter to prove the measures were wrong.

10€ discount seems to be a joke thinking of the 150€ price of the shirt, I cannot even wear!!!!

21 lipca 2023
Opinia niezależna
Oceniono na 2 z 5

The design and the measurements were…

The design and the measurements were correct, but the fabric happened to be very low quality. The pant in general is not at all from Italian or Spanish woven fabric, it is very low quality and was shipped from India and not Spain. You need to be mindful that you are buying a pant with the price of a European brand but from India without European quality control.

28 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Luxire is legit

I've made a couple of orders from Luxire and I'm a happy customer. After my first order I figured out what adjustments to make, and the fit is spot on. They've executed on my specific requests on shirt and pants details with precision. Their turnaround times are really fast compared to similar companies. And the prices are excellent.

26 czerwca 2023
Opinia niezależna
Oceniono na 1 z 5

Sent wrong shirt

Sent wrong shirt, not accepting refunds or remakes unless you pay more. Mistakes happen, however bad customer service is what makes me angry

1 lutego 2023
Opinia niezależna
Logo Luxire.com

Odpowiedź od Luxire.com

You had placed an order with your custom measurements and custom styling. The shirt was made exactly as ordered. You complained that it did not fit and now wanted the shirt with different measurements and a different style collar.

We did make you a courtesy free remake in the altered style and measurements. We did not receive any feedback from you since then.

Oceniono na 5 z 5

Found my only shirtmaker for years to come.

For now on, Luxire will be my only shirtmaker, it's that simple!

It took 6 business days between the moment I placed the order and the actual delivery of a custom shirt. I have never seen this before. And the shirt is well made from quality fabric.

The staff is very professional and extremely responsive. Such a high level of service is quite rare nowadays and I couldn't be more pleased with them.

All of this at a very attractive price point. What more would I want?

I highly recommend this company.

8 marca 2023
Opinia niezależna
Oceniono na 5 z 5

Perfect Fit

I ordered a pair of custom pants. I had used measurements from a previous pair of pants that fit well. The pants arrived exactly to my specifications. measurements. Very happy.

3 marca 2023
Opinia niezależna
Oceniono na 5 z 5

I had a unique custom request which…

I had a unique custom request which required a lot of communication . Seema was very good at communicating and understanding my needs, per usual. I've custom-ordered multiple items from LUXIRE before and they're ways professional and on point at delivering a quality product with great craftsmanship.

29 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Great experience optimizing the shirt fit

I had given some measurements for a shirt that in the end turned out not as planned but upon sending pictures to the Luxire team, they actually gave pretty good pieces of advice for the next one which turned out much better.

30 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Five star!

Received the shirt, just 9 days from order to wearing it! Outstanding!
Fabric: great flannel twill for the cold months in NY. Color a pleasant shade between blue and grey.
All details: collar, sewing, button holes and buttons - first class.
The measurements I provided were followed and it fits perfectly. The only point that still remains to be seen is how much it will shrink in laundry.

1 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Unique company; excellent service.

I have an entire wardrobe made by Luxire: suits, coats, shirts, sports jackets, chinos, Jeans and other items; They are absolutely fantastic.

Luxire will make virtually anything you want, they are extremely accommodating to all requests and execute the tailoring most excellently.

If you know what you want and are looking for custom clothing made from the best fabrics to very high standards, I don't think there is another company quite like them.

I have emails chains going on for figurative miles with Seema and Vimal and they have bent over backwards to facilitate all my requests, changes and questions.

I have had a wonderful experience with this company and will continue to use them.

30 listopada 2022
Opinia niezależna

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