lux-case.co.uk Recenzje 

243
•
Wynik TrustScore: 4 na 5

4,1

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I purchased a phone case for a model just released. It was difficult to find a supplier. It was reasonably priced, fits perfectly and is well armoured for a clear case. I made an error when it arrived... Zobacz więcej

Oceniono na 5 z 5

Ordered Sunday afternoon 24th May and delivered at 1.25pm Wednesday 27th which is brilliant on a bank holiday week. Item as described and well packaged with the strap being fantastic quality and the... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

This was a birthday present for my husband and we were initially delighted with the iPhone 17 two tone case. Unfortunately, within twelve days of first being used, (June 21st) the black inner casin... Zobacz więcej

Oceniono na 5 z 5

This soft-grip-formed Motorola Moto G15 cover, in dark grey, is fantastic. It perfectly fits the phone's housing, with all controls being easily accessible. The cover's armored texture also provides a... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z akcesoriami do telefonów komórkowych

O lux-case.co.uk

Napisane przez firmę

Welcome to Lux-Case!

Lux-case Contact us Smartphone cases Smartwatch straps Tablet accessories Laptop accessories

 Lux-Case - Accessories for smartphones, smartwatches, tablets and more

At Lux-Case we offer a wide range of accessories for most devices. This includes covers, cases and screen protectors for smartphones and tablets, straps for smartwatches, chargers and much, much more. Our range of high-quality and stylish products is designed to help our customers protect their devices from damage and wear and tear, as well as better customise them to their personal style. 

In addition to a wide range of smartphone accessories, we offer all our customers: 

  • Fast delivery on all orders ⚡

  • Low prices 💰

  • 30-day right of return 🗓️

  • Attentive and reliable customer service 📞


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

243 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 17% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(243)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 137

Napisz recenzję
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Oceniono na 1 z 5

Nothing received

Nothing received - no communication and appears to have not been dispatched at all .Requested refund

2 stycznia 2026
Logo lux-case.co.uk

Odpowiedź od lux-case.co.uk

Hello Mark,

Thank you for your message.

I'm sorry to hear that. You should've received a delivery notification stating that it's been sent. Perhaps it's stuck in the junkmail folder?

Your order was sent and is not late as of yet, you should've received a response to your email.

Please let us know if you have further questions or concerns!

I wish you a nice day.

Oceniono na 1 z 5

Not possible to cancel orders

The order was despatched 4 days after I emailed to cancel the order. There was no other means by which to cancel the order. Within a few hours of dispatch, I received a reply to my email from the previous week, advising that the order could not be cancelled. Given that it would be an international delivery, returning it is not a cost effective option. The quality of the product itself looks good, I just have no need for it in this size, hence the cancellation.

29 grudnia 2025
Oceniono na 1 z 5

This “luxury case” is a complete scam

This “luxury case” is a complete scam. It has nothing to do with a luxury product and is, in fact, a cheap Chinese knockoff.

The case does not fit the phone at all and actively damages it.
The camera and flash cutouts are crooked and incorrectly positioned.

Most importantly, the metal part that is supposed to help install the case scratches a brand-new phone instead of protecting it. This is unacceptable and proves that the product is defective and unsafe.

I demand an immediate full refund and compensation for the damage caused to my phone as well as for the time I wasted dealing with this issue.
If this matter is not resolved promptly, I will escalate it through my payment provider and file a formal dispute.

6 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

I get an email saying that I received…

I get an email saying that I received my parcel on 26th December,but nothing has arrived. Now I got another email saying I will receive my parcel on the 29th(today) .they have no clue of what they are doing.

29 grudnia 2025
Oceniono na 5 z 5

This soft-grip-formed Motorola Moto G15…

This soft-grip-formed Motorola Moto G15 cover, in dark grey, is fantastic. It perfectly fits the phone's housing, with all controls being easily accessible. The cover's armored texture also provides a soft yet grippy, warm exterior. Overall, a well-made little gem.

22 grudnia 2025
Oceniono na 5 z 5

Sweden, Yes Sweden to UK in 3 working days at Christmas!

On Friday 19/12/25 , due to a rapidly disintegrating gel case, I ordered the Olive Green RUGGED SHIELD case for My ancient Motorola Edge 20, whilst sat in My Dentists waiting room as You do. When the confirmation came up saying it would be on its way from Sweden My first reaction was "SWEDEN!?!!" then "SWEDEN AT CHRISTMAS!!?? What have I done?" I had visions of not seeing this until sometime in the new year. BUT ! Tuesday 23/12/25 a mere 3 working days later, it's here! Well Done lux- case. They ship world wide from a single warehouse in Sweden , and salute to Nordpost and the Royal Mail who knocked it out of the park despite being the last few days before Christmas. Now to the case itself, I Airsoft,( yes, yes grown men playing "cowboys and Indians" ) so I chose the "military" looking Olive Green case, other colours are available. RUGGED SHIELD by name RUGGED SHIELD by nature. It is an excellent fit, from a tough thick high quality material, with reinforcement mouldings and well thought out switch covers. The Matt finish is augmented with a micro texture for good grip, unlike the gel case it replaces this is not going to slip out of Your hand when wet. There is a shiny finish to the RUGGED SHIELD letters and a matt and shiny finish to a shield emblem just above them on the lower part of the case. It exudes quality. It has also refreshed the look of My phone. Despite it's age encased in this product , I can see myself being asked "new phone?" in the coming days. Would I buy from lux-case.co.uk with the warehouse being in Sweden again? Definitely! would I buy a RUGGED SHIELD product to protect a phone again? Undoubtedly! A well deserved 5 stars I should say.

23 grudnia 2025
Oceniono na 1 z 5

I would not recommend

I have sent numerous emails and sent photographs but the issue has not been addressed and I have been advised my case is closed! I ordered a BEATS charging case and forwarded the link to prove it. I received 2 pieces of rubber that don't even hold together, not even worth a £1. The response emails I got did not relate to what I ordered. I was then advised I could return the item and sent a link as a guide. I followed it exactly and took it to the Post Office to be told the bar code wasn't recognised and it will cost over £9.00 to return. I could then end up being £30 instead of £20 worse off. I appreciate its not a lot of money but its the customer care and attitude and not being clear about the product. I am writing this so other customers are aware if they are going to spend large sums of money.

2 grudnia 2025
Oceniono na 1 z 5

I never received my order

I never received my order. Customer service representatives could not care less. They tell me the full address was not provided. I certainly provided my full address at the time of ordering.

14 listopada 2025
Opinia niezależna

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