Banner for Luv Cars

Luv Cars Recenzje 

1614
•
Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very quick and unitrusive process,a special shout out to Sep for sourcing exactly what I needed at a budget that was cheaper than I anticipated 👍, and to Louise from the handover team, lovely people... Zobacz więcej

Oceniono na 5 z 5

The team that I dealt with were very good at there job Dan was the main person who tried over 3 4 days to get me in to a new cat and worked hard in the background and it was a pleasure working with t... Zobacz więcej

Oceniono na 5 z 5

Very pleasant staff and gets work done very quickly and professionally. Even though I didn't like 2 or 3 cars you would come back with another 1 and never give up 10 stars

Reakcja na opinię

Oceniono na 5 z 5

My experience at Luv Cars was really good . Thinking about finance is always a scary feeling especially when it’s your first time, looking about it. The staff at Luv cars made it easy to choose a vehi... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Fundusze inwestycyjne
  2. również w kategorii:
  3. Finansowanie samochodów
  4. Instytucja finansowa

Napisane przez firmę

At Luv Cars we are a leading car finance broker dedicated to providing our customers with the best and most convenient financing solutions for purchasing their dream cars. With our extensive network of lenders and dealer network, we are committed to helping you secure affordable and tailored financing options. We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!

Napisane przez firmę

We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!

Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 92% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(1614)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 419

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great help and friendly

Really helpful and easy to deal with

27 maja 2026
Logo Luv Cars

Odpowiedź od Luv Cars

Hi Adrian, thank you for taking the time to leave us a review. We are glad to hear that you found our processes easy and found that we were helpful. Enjoy your new vehicle.

Oceniono na 5 z 5

GOOD SERVISE

Very help. Good team

27 maja 2026
Logo Luv Cars

Odpowiedź od Luv Cars

Hi Romenas, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was such a positive one. We hope you enjoy your new vehicle.

Oceniono na 1 z 5

They found me a faulty car and now when…

They found me a faulty car and now when I am reaching out to them they are ignoring me. UNPROFESSIONAL!!!

DO NOT use this car loan company. They help sell dodgy cars.

I only got the car in Oct 2025 and its 7 months later and already I am having car problems.

They came under my post and pretended to help but, in real life they are ignoring me. Most of their contact details do not work. Update on 09/06/2026 at 01:02 am.

26 maja 2026
Opinia niezależna
Logo Luv Cars

Odpowiedź od Luv Cars

Hi, thank you for taking the time to share your feedback.
We’re truly sorry to hear about the experience not meeting expectations. This isn’t the level of service we aim
to provide, and we understand how frustrating this must have been for you. Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so we can assist you directly.

Customerserice@luv-group.co.uk

Thank you again for bringing this to our attention.

Oceniono na 5 z 5

Professional

Professional
Helpful
Did not take long to get a decision

6 maja 2026
Logo Luv Cars

Odpowiedź od Luv Cars

Hi Joyce, thank you for taking the time to leave us a review. We are happy to hear that we could be of help and that you got your decision quickly. We hope you enjoy your new vehicle.

Oceniono na 5 z 5

Very nice and helpful agent Ali

Very nice and helpful agent Ali, the whole process and experience was perfect and smooth

22 maja 2026
Logo Luv Cars

Odpowiedź od Luv Cars

Hi Romeo, thank you for taking the time to leave us a review. Thank you for your kind feedback on Ali. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.

Oceniono na 5 z 5

I had a great experience with Luv Car…

I had a great experience with Luv Car Loans from start to finish. The team (Rebecca) was extremely helpful, professional, and made the whole car finance process very easy and stress-free. They listened to exactly what I wanted and helped me get the best car for my needs at a good finance deal. Everything was completed in a very short period of time, much faster than I expected. Their communication and support throughout the process were excellent. I highly recommend them to anyone looking for reliable and efficient car finance assistance.

21 maja 2026
Logo Luv Cars

Odpowiedź od Luv Cars

Hi, thank you for taking the time to leave us a review. Thank you for your kind feedback on Rebecca. We are proud to hear that she made your experience with us such a positive one, and we will ensure she is commended for her excellent service. We hope you think of us again if you or anyone you know needs a new car in future.

Oceniono na 5 z 5

Returning customer

Returning customer. Simple and straightforward process. Any staff I spoke to were very helpful and friendly. The only negative I would say, was awaiting payout when collecting car. I was there for over an hour, which wasn’t ideal with a toddler.

21 maja 2026
Logo Luv Cars

Odpowiedź od Luv Cars

Hi Laura, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was a positive one. We hope you enjoy your new vehicle. Please note, we will pass on your comments to the team regarding your wait time.

Oceniono na 5 z 5

Very easy and pleasant transaction no…

Very easy and pleasant transaction no compkicated forms just n8ce people on the phone and texts

23 maja 2026
Logo Luv Cars

Odpowiedź od Luv Cars

Hi Colin, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was such a positive one. We hope you enjoy your new vehicle.

Oceniono na 5 z 5

Great ro talk with

Great ro talk with . quick with a response and the paper work.

18 maja 2026
Logo Luv Cars

Odpowiedź od Luv Cars

Hi Stephen, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was such a positive one. We hope you enjoy your new vehicle.

Oceniono na 5 z 5

Great experience

Great experience. Very helpful customer service.

18 maja 2026
Opinia niezależna
Logo Luv Cars

Odpowiedź od Luv Cars

Hi Muhammad, thank you for taking the time to leave us a review. We are glad to hear that you found our customer service so helpful. Enjoy your vehicle!

Oceniono na 5 z 5

Just good people

Just good people

18 maja 2026
Logo Luv Cars

Odpowiedź od Luv Cars

Hi Joseph, thank you for taking the time to leave us a review. We really appreciate your kind words. We hope you enjoy your new vehicle.

Oceniono na 5 z 5

5star service

I found the experience very easy Reese who sorted everything was fantastic. 5 star Kept me up to date all the way and kept me informed of everything as the application went through. Would definitely recommend Luv card

14 maja 2026
Logo Luv Cars

Odpowiedź od Luv Cars

Hi Michelle, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was such a positive one. We hope you enjoy your new vehicle.

Oceniono na 5 z 5

It was fast and easy

It was fast and easy

13 maja 2026
Logo Luv Cars

Odpowiedź od Luv Cars

Hi, thank you for taking the time to leave us a review. We are happy to hear that you found the process fast and easy. We hope you enjoy your new vehicle.

Oceniono na 5 z 5

Everything went smooth throughout

Everything went smooth throughout
Very professional but down to earth
I will definitely be using this service again in the future

13 maja 2026
Logo Luv Cars

Odpowiedź od Luv Cars

Hi Brian, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was such a positive one. We hope you enjoy your new vehicle.

Oceniono na 5 z 5

Great company

We mainly dealt with Rosie at LuvCars! She was amazing!

I was very scepticle about this company because I had advertising via Instagram but I can not recommend enough!

It was not an easy process to find a car because many that I found they were not happy to support a loan to. However I felt this was a good sign and they were a reputable company and knew what they were doing.

Rosie was so patient and friendly when we were trying to decide on a car. She was not there on the weekend although she made sure to hand over to the weekend team who were also great!

13 maja 2026
Opinia niezależna
Logo Luv Cars

Odpowiedź od Luv Cars

Hi Amelia, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was such a positive one. We hope you enjoy your new vehicle.

Oceniono na 2 z 5

Lack of communication and transparency caused unnecessary stress

Danielle was very responsive and helpful when it came to finding a car and speaking to the dealership prior to agreeing to working with them

However I feel I was promised a lower rate and it kept going up and when I questioned it the response was “this is the final quote”. I believe we should be informed that the final figure may not be exactly the same as the initial quote we are offered so that we can make an informed decision, as I thought the rate I was given was definite until I read the contract.

When I signed the agreement and it came to the verification I had multiple people call me. On the day I was supposed to collect the car the dealership hadn’t received the money so I rang and was told it wouldn’t be paid until I had test driven the car but I’d already informed them that I have test driven the car twice to two different people.

Even the dealership said they had to send the same document five times because they did not receive it. I had a similar experience I was told to complete my ID check when I already had, and when I told them I had they said “no the ID check where you record a video” I said yes I’ve already done it and it says submitted? I think there may be an issue with their record keeping system.

Then they said that’s fine. I was advised not to go to the dealership to collect the car until I’ve heard from them so I asked if I can head to the dealership and was told yes if it’s ready and that once I upload a photo with the car they’ll release the money. It was the first thing I did when I got to the dealership, and I ended up waiting there for a WHOLE HOUR with my mum. They were not responsive to my texts.

I called twice and the dealership called once to chase them up but all they’d say is “it’s being processed now just give it 5-10 mins”. When I called the final time I was told “sometimes you’ve got to hound to get anywhere”. But why does that have to be the case?

This is my first time using car finance and it was a very stressful experience but I’ve finally got my car now. I think the issue is lack of communication and also lack of transparency. If those can be improved, I’m sure the service would be great.

13 maja 2026
Logo Luv Cars

Odpowiedź od Luv Cars

Hi Zahra, thank you for taking the time to share your feedback.
We’re truly sorry to hear about your communication concerns. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you. Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so we can assist you directly.

Customerserice@luv-group.co.uk

Thank you again for bringing this to our attention.

Oceniono na 5 z 5

Very helpful people,

Very helpful people,

9 maja 2026
Logo Luv Cars

Odpowiedź od Luv Cars

Hi Nsimba, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was such a positive one. We hope you enjoy your new vehicle.

Oceniono na 5 z 5

Absolutely so happy found my dream car…

Absolutely so happy found my dream car all the paperwork was so easy I done my application and whithin 2 days I drove away in my dream car Absolutely 10/10 customer services very happy.

7 maja 2026
Logo Luv Cars

Odpowiedź od Luv Cars

Hi Laura, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was such a positive one and that you found your dream car! We hope you enjoy your new vehicle.

Oceniono na 5 z 5

L uv cars are very great and nice…

L uv cars are very great and nice coustomer service and cars great I am very happy from luv cars thank you very much

7 maja 2026
Logo Luv Cars

Odpowiedź od Luv Cars

Hi, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.

Oceniono na 5 z 5

Very helpful and informative

Very helpful and informative. Let me know what was happening all the way through the whole process.

30 kwietnia 2026
Logo Luv Cars

Odpowiedź od Luv Cars

Hi, thank you very much for your feedback. We are happy to hear that you were kept informed throughout the whole process. We hope you think of us again if you or anyone you know needs a new car in future.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej