Lusso Recenzje 

541
Wynik TrustScore: 5 na 5

4,9

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Bought a pair of the Paragon Signature bib shorts as they come highly reviewed and I like the fact they're made in the UK. First impressions are really good, the material is amazing. Nice and compress... Zobacz więcej

Oceniono na 5 z 5

I normally wear Assos, but came across Lusso and what a find these are. Incredibly comfortable, fit better than expected, and most importantly they stay put on long rides. Went into the factory a... Zobacz więcej

Oceniono na 5 z 5

Quick despatch and delivery - had the item in time for my Lanzarote trip. A good quality product with many easy to use features.

Oceniono na 5 z 5

Gorgeous quality! Not gone for a ride yet but I can tell these will be great for my bike packing holidays. Looking forward to wearing them.

Informacje dotyczące firmy

  1. Producent odzieży
  2. Kolarstwo szosowe

Napisane przez firmę

At Lusso, we have been hand-making cycling clothing in Manchester since 1982. In our 40 years of history we have honed in our expertise to deliver premium cycling clothing using the same technical materials and production methods as other leading brands. On our website you will find a complete collection of products including jerseys, bib shorts, jackets and accessories constructed using sustainable materials.


Dane kontaktowe

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4,9

Doskonała

Wynik TrustScore: 5 na 5

541 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(541)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 77

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Warm tights from a GB company

Nice to get some warm tights from a GB company. A little on the tight side but I did go large. Nice and warm maybe a tad too warm in our changing climate. Nice price nice fit but I thought I was getting a"bee" on the bum.???

27 lutego 2024
Logo Lusso

Odpowiedź od Lusso

Thanks for the great review! If you would like us to stick a Bee on the bum we can do :)

Oceniono na 3 z 5

Great items, questionable experience

First of all. The products from Lusso are always top class and it's fantastic to be able to purchase items that are made locally. For that, I give them 5*. However, I had real issues with delivery to France. I made my original order on the 8th Jan and didn't receive my items until the 19th Feb. Granted, the first lot they sent were lost by FedEx (but it still took a disproportionate amount of time to establish this and get replacement items sent, around 2 weeks), and then when the replacement items were sent, Lusso's system didn't include the relevant customs forms and so they were held at the border for another 2 weeks until this was sorted out. On both occasions, I felt the time it took for Lusso to get this sorted with FedEx took way too long, although customer service were trying, for which I say thank you. They did refund my delivery fee which was very much appreciated but purely down to the amount of time I had to wait for the items, and the fact the second delay was down to Lusso, I can't go above 3* for the whole experience.

8 stycznia 2024
Oceniono na 5 z 5

Superb service from Lusso again

Superb service from Lusso again. Hassle free website that is so easy to navigate.
Took advantage of the 20% off pre-sale and bought the Perform Carbon bib shorts - I just need some warmer weather to try them out.

29 grudnia 2023
Oceniono na 5 z 5

Uk company leading the way.

A local company with a local lad at the helm, Lusso's service is second to none even allowing a pick up option if you prefer. Little details make all the difference, a repair service for damaged clothing is a nice touch. The quality and design of all their products is a high standard and who doesn't like the Manchester Bee🐝. One of my last purchases, the Paragon Deep Winter Base Layer 2.0 is definitely a must for this time of year, a warm fitted base layer that keeps you toasty at this time of year, washes well and doesn't lose its shape.

4 grudnia 2023
Opinia niezależna
Oceniono na 2 z 5

I bought a lusso acqua repel jacket 2…

I bought a lusso acqua repel jacket 2 years ago. At the time I was also looking at a castelli gabba which was roughly the same price. I bought the lesson because it was stated to have a higher waterproof rating. This was a mistake. Seams are not taped. The fabric is not waterproof. As I subsequently discovered, it is no comparison with a gabba. On a positive note, fit is good and its well made. But its not worth 160 quid. I posted a balanced and truthful review on the lusso website. They removed it and only retained the 5 star reviews. I am never buying anything from them again for this reason.

I have subsequently seen Lusso's response below. A couple of comments: I bought a castelli gabba and the seams are taped - i should add that i bought a gabba because i was disappointed with the performance of the Lusso. The gabba is a thinner garment, but way more waterproof. In the case of the lusso garment I went for a 1 hour ride in sustained drizzle (not rain) shortly after buying it (ie not 2 years later), and the water made its way through. That was very disappointing. In similar weather a gabba was way better. Lusso have also not responded to my comment about removing unfavourable reviews. That, more than the performance of the garment, was the shocker for me.

In summary, for me the jacket fits well and has a long back. It's extremely comfortable. But don't buy this thinking it's any more water resistant than a decent fleece, it's not.

7 stycznia 2024
Opinia niezależna
Logo Lusso

Odpowiedź od Lusso

Hi Justin,

Thanks for your honest feedback on this product.

Although the fabric we use on this garment is waterproof, with a Windtex pro membrane that features a 10,000mm water column and high permeability rating, we do not sell this garment as fully "waterproof" because the seams are not taped. We aim to get the balance of breathability, warmth and water protection that a softshell jacket can offer. Castelli do not tape the seams in the gabba either, a quote from their site states- "essentially waterproof, using our own subjective judgment to find a balance between water protection, breathability, and comfort. It doesn't mean that no drop will ever come in, but we do longish rides in real rain and stay completely dry."

After 2 years of use, the water ingress you might be experiencing may be down to the DWR coating wearing off. This is a simple fix by reproofing the jacket with a reproofing agent such as Nikwax.

------------

Hi Justin- To clarify, we have not deleted your review- it is not possible to do so on our system. Once reviews are submitted onto our site they go through an approval process, whereby the contents are checked for foul language and factual information. Reviews are then published regardless of being in our favour or not. I have just searched our database for your name and review contents and nothing has come up. We would not intentionally hide information other customers could find useful. We are very receptacle to constructive feedback and our customers regularly get in contact with us via email with positive and negative comments which we use to help develop our products further.
Cheers
Jake
CEO

Oceniono na 5 z 5

Great cycle gear at great prices

Bought Lusso for many years. Quality cycle clothing at great prices. Another advantage is you can collect direct from the factory so you can be sure of correct sizing. Great service, a pleasure to shop there.

19 grudnia 2023

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