I bought a Gloworm X2 Adventure (G2.0) light. Shipping was super fast, great packaging, great quality light. Had a question upon receiving my order, emailed them and they responded within a couple of... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I’d ordered a new set of lights from Luminous. When they showed up I had issues with the battery/light seemingly not working. Using WhatsApp I was able easily communicate with the staff at Luminous. T... Zobacz więcej
Excellent service from the team at Luminous. Super fast delivery (I received product the day after placing the order - despite it having to travel from Greece to Ireland). There was a small issue... Zobacz więcej
I initially had some troubles ordering which had something to do with browser and cache, but the company was very responsive and helpful. Once tje order was placed, the light kit arrived a day or two... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Luminous is a boutique distributor and reseller of some of the most innovative and reliable light systems for bikes and adventures. It was founded in 2018, in Athens. We currently stock Gloworm Performance Products mountain bike lights & accessories from New Zealand and Noxgear active-lifestyle products for people and their pets. More quality brands are about to join our line. We strive to provide outstanding customer and after sales service. All LED bike lightsets bought from Luminous website include a 5 days no questions asked return policy. Luminous prides itself to warranty offered. A 2-year international warranty for the GW lightheads and a 1-year warranty for GW-batteries. We also offer a 2-year international warranty on all Noxgear products [6 months for Noxgear batteries] Also, Luminous serves as an upgrade and repair center for Gloworm. We aim to please all of you who share the same passion for our products., and our trustpilot review score says it all. We are here to #illuminateyourtrail !
Dane kontaktowe
Everything perfect!
1 grudnia 2025
Fast and easy
Great selection of products, reasonable prices, fast and free delivery. Well done!
3 listopada 2025
Exceptional build quality
8 lipca 2025
Quality products and a great team
I purchased a Noxgear 39g portable speaker for my daughter. Initially I panicked that the product would not arrive by her birthday, but later I calmed down. I received the product in 2 days via DHL and I was amazed by the quality of this small speaker. As a result, I ordered another speaker... for me...you will be amazed by the quality of this device...!!!
26 marca 2025
Opinia niezależna
Envio rápido,material de mucha calidad
17 stycznia 2025
Highly recommended
I initially had some troubles ordering which had something to do with browser and cache, but the company was very responsive and helpful. Once tje order was placed, the light kit arrived a day or two later. I can recommend them
20 grudnia 2024
Customer support is absent
I've sent a message regarding my order to their support but never got any response.
3 stycznia 2025
Odpowiedź od Luminous light systems
Hi Daniel, we're sorry to hear this! We strive to respond to all support inquiries, so it’s possible messages got mixed up in spam folders. If you still need assistance, please reach out at contact@luminous.bike and we’ll be happy to help. Thanks!
Fast shipping.
Fast shipping.
Good price.
Noxgear’s Lighthound LED dog harness is great product.
2 grudnia 2024
Everything perfect!
29 listopada 2024
Quick and good
My package arrived very quick and the product is as promised. Just the fitting could be a little bit better.
13 listopada 2024
Gloworm X2 Adventure (G2.0)…
I bought a Gloworm X2 Adventure (G2.0) light. Shipping was super fast, great packaging, great quality light. Had a question upon receiving my order, emailed them and they responded within a couple of hours, to the point and really helpful.
I recommend them 100% based on my experience.
26 listopada 2024
The best customer service
I’d ordered a new set of lights from Luminous. When they showed up I had issues with the battery/light seemingly not working. Using WhatsApp I was able easily communicate with the staff at Luminous. They quickly sent out a warranty replacement battery. Once this arrived I had the same issue, went back to them again. After sending a few more videos to illustrate the problem they got in touch with Gloworm directly and had an answer back in a day. I hadn’t pushed the cables in tight enough. Both batteries were in fact fine. Luminous said to keep the 2nd battery as a spare. Can’t fault them at all and would recommend them to all. Plus the lights are brilliant.
11 listopada 2024
Excellent service, fast delivery
Excellent service from the team at Luminous. Super fast delivery (I received product the day after placing the order - despite it having to travel from Greece to Ireland).
There was a small issue with the product I ordered but the team were very quick to rectify and sent me a replacement unit with the same fast service.
I would happily purchase from Luminous again in the future.
18 listopada 2024
Excellent communication and fast delivery!!!
Excellent communication and fast delivery!!!
11 października 2024
Opinia niezależna
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