Afro Curly exceeded my expectations. The texture blended beautifully with my natural hair, making it look seamless and full. The quality feels great, and the curls held up well. On top of that, the sh... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Do not trust this company!!! They are scammers. I purchased this hair and the very next day I requested to cancel it due to it not arriving in time. This is their policy: Order Cancellations We... Zobacz więcej
TRIED A BRAND THAT I KNEW NOTHING ABOUT — HAD NOT EVEN READ REVIEWS! PANICKED ABOUT IT ARRIVING WHEN I NEEDED IT & EVERYTHING WIRKED OUT! GREAT PRODUCT QUALITY! COLOR LOOKED JUST LIKE PICTURE! & A... Zobacz więcej
The worse experience I ever had. Hair was so bad that it wasn’t even human hair it was synthetic I bought it to the salon for my stylist to also take a look it to make sure I wasn’t bugging before my... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
LumiereHair is a leading wholesale online hair extensions shop of your first choice for top grade quality products at bottom prices. Lumiere hair firmly believes that the product quality is the lifeline of business survival, we have human hair factory, we will always improve the quality of our products. Lumiere specialized in professional set design, production, sales, service over the world Join Lumiere hair, meet more confident and beautiful you! Lumiere promise all the hair is 100% human hair, we have the best quality hair, and we wish to light up your beauty with Lumiere hair.
Dane kontaktowe
Chiny
- lumierehairs.com
3,1
Średnia
108 recenzji
Odpowiada na 67% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Don’t like
Don’t like! Don’t have side part!! Only a little bit of lace on top front? Small little piece in top!! Info is different! Not worth $100
17 lutego 2026
Opinia niezależna
My Experience with Lumiere Hair was…
My Experience with Lumiere Hair was great. I received my hair bundles on time packed very well. I had the bundles installed.and my hair looks great. I am very satisfied with Lumiere Hair products and will cuntinue to purchase from Lumiere Hair.
6 lutego 2026
Opinia niezależna
I was not satisfied with the hair…
I was not satisfied with the hair color. It was suppose to have been brown/red and it had a orange tone to it. I was not satisfied with it. I opened one pack and that's the reason I haven't returned it.
10 lutego 2026
Opinia niezależna
I ordered a 26 inch wig and not true…
I ordered a 26 inch wig and not true length. Measured 12 to 14 inches towards the top of wig. Quality is decent. Delivery time was good. I would not order from company again.
9 lutego 2026
Opinia niezależna
The hair is smooth and bundles are…
The hair is smooth and bundles are thick. The hair has no odor to it. The only reason I gave it a 4 was because I ordered wine and got mor of a red color
30 stycznia 2026
Opinia niezależna
I love how quickly it arrived but I… I wish the density was 180
I love how quickly it arrived but I honestly feel that frontal should atleast be 180 density which is why I submitted 4 stars instead of 5
20 stycznia 2026
Opinia niezależna
I loveee my wiggg
I loveee my wiggg , very full and natural looking !! I most definitely will be ordering again from this vender 🫶🏽
15 stycznia 2026
Opinia niezależna
Terrible texture hair, terrible customer service
I ordered wavy thick curls I received frizzy hair looked dried out nothing like displayed on website I asked to return due to texture and style not satisfied instead I get a response to try and fix it terrible product, terrible customer service and still waiting on return instructions bad service very disappointing
23 grudnia 2025
Opinia niezależna
Odpowiedź od Lumierehairs
Hello,
We’re truly sorry for the frustration this situation has caused.
Because your feedback involved in the hair quality. We company pay attention to it recently so that help you fix it out well.
I’ve also checked with after-sale support team, and has already personally marked your case as a top priority to ensure it’s handled as quickly as possible. And provide you with the solution. Please check your inbox or spam folder if there was any messages.
We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.
Warm regards,
Lumiere Hair Customer Support Team
Don't ever buy from this company
Don't ever buy from this company! There hair is synthetic! The good reviews are lies because they bully you to correct a bad review if yiu want a refund. I mistakenly brought through tik tok and was disappointed in the accountability of lumiere and tiktok. I am now going through legal steps because this company is now showing AI hair on tik tok.
2 grudnia 2025
Opinia niezależna
Odpowiedź od Lumierehairs
Hello,
We’re truly sorry for the frustration this situation has caused.
Because your feedback involved in the hair quality. We company pay attention to it recently so that help you fix it out well.
I’ve also checked with after-sale support team, and has already personally marked your case as a top priority to ensure it’s handled as quickly as possible. And provide you with the solution. Please check your inbox or spam folder if there was any messages.
We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.
Warm regards,
Lumiere Hair Customer Support Team
Very displeased
Very displeased. Stylist attempted to install and noticed the ends were very thin and and the closure was split! This is a disgrace. Oh and I bought 12, 14, 16 and this is not true to length!
26 grudnia 2025
Opinia niezależna
Odpowiedź od Lumierehairs
Hello,
We’re truly sorry for the frustration this situation has caused.
Because your feedback involved in the length and density. We company pay attention to it recently so that help you fix it out well.
I’ve also checked with after-sale support team, and has already personally marked your case as a top priority to ensure it’s handled as quickly as possible. And provide you with the solution. Please check your inbox or spam folder if there was any messages.
We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.
Warm regards,
Lumiere Hair Customer Support Team
Never received the oroduct
10 grudnia 2025
Opinia niezależna
Odpowiedź od Lumierehairs
Hello,
We’re truly sorry for the slow response and for the frustration this situation has caused.
Usually the shipping takes few days to arrive, the delivery was delayed due to late flight reason and customs clearance slow recently. We had to contact the shipping carrier to make a claim with your package.
Please contact our after-sale support team if necessary, we help you fix it out well
We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.
Warm regards,
Lumiere Hair Customer Support Team
They will definitely try to finesse you!
This is exactly why I only order from luv me. I decided to try a different company and wish I didn’t! First of all it took 99 years to receive my two wigs. The deep wave headband wig was nothing like the pic. It definitely wasn’t human hair at all. I ordered 18 inches and got 12. The glueless straight wig looked nothing like the pic either. I ordered 20 inches and got 16. Y’all should be ashamed in a different country scamming people! Then the straight wig had no clips in the inside! How the hell is it going to stay on my head? A windy day and my wig is gone with the wind. The worst company ever!!!
18 grudnia 2025
Opinia niezależna
Odpowiedź od Lumierehairs
Hello,
We’re truly sorry for the frustration this situation has caused.
Because your feedback involved in the length of hair. We company pay attention to it recently so that help you fix it out well.
I’ve also checked with after-sale support team, and has already personally marked your case as a top priority to ensure it’s handled as quickly as possible. And provide you with the solution. Please check your inbox or spam folder if there was any messages.
We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.
Warm regards,
Lumiere Hair Customer Support Team
I was not satisfied with how the wig…
I was not satisfied with how the wig fit so i requested a refund. I paid like $150 for the hair. Instead of them giving me a full refund they offered $12 and I keep the hair because they are in another country. After I decline, they offered $22. They said I would have to pay out my pocket to return the hair to another country and with tariff tax, it would be expensive. I accepted the $22 because clearly they wear not going to refund me all my money. I told them, I will never order off their site again. Please keep in mind, if you order something from them, it will be difficult to return it. Now I have a wig that I can not do anything with.
12 grudnia 2025
Opinia niezależna
Odpowiedź od Lumierehairs
Hello,
We’re truly sorry for the frustration this situation has caused.
Because your feedback involved in the hair quality. We company pay attention to it recently so that help you fix it out well.
I’ve also checked with after-sale support team, and has already personally marked your case as a top priority to ensure it’s handled as quickly as possible. And provide you with the solution. Please check your inbox or spam folder if there was any messages. We support any return if you dislike received hair product.
We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.
Warm regards,
Lumiere Hair Customer Support Team
I ordered hairpiece and it was very thin
I ordered hairpiece and it was very thin hair and I contacted them several times wanting refund and they not give me the address to return so I ended up sending it back to sender and they ended up keeping my money and the hair. Horrible hair and Horrible customer service.
17 sierpnia 2025
Opinia niezależna
Odpowiedź od Lumierehairs
Hello,
We’re truly sorry for the frustration this situation has caused.
Because your feedback involved in the hair quality. We company pay attention to it recently so that help you fix it out well.
I’ve also checked with after-sale support team, and has already personally marked your case as a top priority to ensure it’s handled as quickly as possible. And provide you with the solution. Please check your inbox or spam folder if there was any messages.
We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.
Warm regards,
Lumiere Hair Customer Support Team
Changed Color; Took Down My Review
Here is my review of the "Purple Colored Hair Bundles Straight Hair 3 Bundles with 4x4 HD Lace Closure Human Hair Extensions" from LumiereHair:
First, I had to contact customer service to finally get them to ship my order. To their credit, though, the hair was delivered pretty fast once I spoke with customer service.
Second, installing the hair went fine. It does shed, though it has been easy to style.
Third, my biggest problem is the fact that this hair has now turned magenta after oxidizing. I could understand if the hair changed color a little (or even a lot) if I had washed it, but I haven't even washed it yet. I specifically purchased this bundle because of the purple color. So, needless to say, I'm highly disappointed. But, what irritates me just as much is the fact that the review I left on Lumiere's web site has been taken down. Why allow customers to leave reviews if we can't share our honest experiences?
28 listopada 2025
Opinia niezależna
My hair says no shedding but it…
My hair says no shedding but it literally sheds severely. I paid to have it installed should have lasted 2-3 months but instead I’m taking it out in a week. So disappointed and this was my first order with them.
27 listopada 2025
Opinia niezależna
Odpowiedź od Lumierehairs
Hello,
We’re truly sorry for the frustration this situation has caused.
Because your feedback involved in the hair quality. We company pay attention to it recently so that help you fix it out well.
I’ve also checked with after-sale support team, and has already personally marked your case as a top priority to ensure it’s handled as quickly as possible. And provide you with the solution. Please check your inbox or spam folder if there was any messages.
We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.
Warm regards,
Lumiere Hair Customer Support Team
The weave hair is soft and beautiful
The weave hair bundles that I ordered arrived on time and the hair is exactly true to the color on the website. The look and feel of the hair is soft and beautiful. I am happy I ordered this hair.
22 listopada 2025
Opinia niezależna
The customer service is excellent.
The customer service is excellent! Any time I had a question, they responded right away — something you don’t see with many businesses. Their products are high quality too, which makes the experience even better. Definitely a 5-star company. I’ll continue doing business with them 100%.”
31 października 2025
Opinia niezależna
I never received my order
I never received my order after 10 days
29 października 2025
Opinia niezależna
Odpowiedź od Lumierehairs
Hello,
We’re truly sorry for the slow response and for the frustration this situation has caused.
Usually the shipping takes few days to arrive, the delivery was delayed due to late flight reasoon recently. We had to contact the shipping carrier to make a claim with your package.
Please contact our after-sale support team if necessary, we help you fix it out well
We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.
Warm regards,
Lumiere Hair Customer Support Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.