Luma Jewellery Recenzje 

19
•
Wynik TrustScore: 4.5 na 5

4,6

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Informacje dotyczące firmy

  1. Jubiler
  2. również w kategorii:
  3. Naprawa biżuterii
  4. Projektant biżuterii
  5. Sklep jubilerski
  6. Sprzedaż diamentów

Napisane przez firmę

Discover Luma Jewellery, where love meets sustainability in the heart of London's Hatton Garden. We offer exquisite, ethically sourced diamonds that sparkle with the same brilliance as mined diamonds, but with a clear conscience. Founded by two lifelong friends, Asher and Amir, Luma is dedicated to transparency, exceptional craftsmanship, and a commitment to a brighter future. We believe in empowering you with knowledge and choice, so you can express your love without compromising your values. At Luma, you'll find stunning jewelry crafted with ethically sourced diamonds, meticulous craftsmanship, and unique designs that reflect your individual style. Visit us in Hatton Garden or browse our online collection today.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

19 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(19)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 19

Napisz recenzję

Dokonujemy weryfikacji wystawionych opinii

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent service

The team at Luma are excellent! They helped me design a bespoke engagement ring and were so responsive to any queries I had through the process. The making of the ring was so speedy and the delivery was also quick!

Thank you so much to the team at Luma. I would recommend their service to anyone!

15 września 2026
Opinia niezależna
Logo Luma Jewellery

Odpowiedź od Luma Jewellery

Thank you for choosing us Natasha, we're so glad you like your ring and hope you love wearing it as much as we enjoyed making it

Oceniono na 5 z 5

My first purchase of many more to come

I had such a great experience with Luma, their attention was always very efficient and I finally got the necklace I’ve been wanting for a long time and I found for sure the best option with them.
The price-quality is actually amazing, I’m sure it’s just my first purchase of many.

26 sierpnia 2026
Opinia niezależna
Logo Luma Jewellery

Odpowiedź od Luma Jewellery

Thank you so much Maria,
We're so happy to hear you love your necklace, we hope to see you soon

Oceniono na 5 z 5

Birthday gift to Partner

Reached out to Asher after meeting briefly to discuss the purchase of a diamond cross necklace. Super helpful and very quick to deliver and I was incredibly happy with the cross I was given.

However due to circumstances I had to return the cross and exchange it for something else that I could gift my partner. The first day of telling Luma, Asher was so helpful and got to work on finding a new piece that was appropriate and that I liked.

Quality and pricing, Luma was also very upfront about the difference and why there was one so 10/10.

Again, thank you Asher and Luma Jewellery for the exceptional service and help.

25 lipca 2026
Opinia niezależna
Logo Luma Jewellery

Odpowiedź od Luma Jewellery

Thank you so much for your review JohnJohn, we're very happy we were able to make it work!

Oceniono na 5 z 5

Stunning pieces

Stunning pieces, ethically sourced, fantastic service. I sleep & train in my chain and have the matching bracelet for over a year now. Their beauty increases with time.

21 sierpnia 2026
Opinia niezależna
Logo Luma Jewellery

Odpowiedź od Luma Jewellery

Thank you so much Juls, we're so glad to see our pieces being worn every day

Oceniono na 5 z 5

Amazing service!!

I couldn’t recommend Luma Jewellery highly enough. I went into the process knowing very little about engagement rings. I had an idea of the style my fiancée would like, but Amir used that to help shape and guide the design into the perfect ring.

He took the time to understand both what was important to me and the budget I was working with. He explained which details were worth prioritising and where I could make savings without compromising on the overall look or quality. I never felt pressured to spend more, and his knowledge made what could have been an overwhelming process feel straightforward and personal.

Amir also managed to have the ring made incredibly quickly so that I could take it with me to Mexico for the proposal, which I hugely appreciated. The finished ring exceeded all my expectations, the proposal went perfectly, and my fiancée absolutely loves it. It has been such a hit with our friends and family, with everyone commenting on how beautiful it is.

The quality of the ring and the service from Amir were both exceptional. I’m incredibly grateful for everything he did and would recommend Luma Jewellery to anyone looking for an engagement ring.

12 sierpnia 2026
Opinia niezależna
Logo Luma Jewellery

Odpowiedź od Luma Jewellery

Thank you for this, James. Coming in with a style in mind and no diamond knowledge is the most common starting point, and it is usually the best one, because it leaves room to work out where the money actually needs to go. Knowing what to prioritise and what to let go of is most of the job. Getting it finished in time for Mexico was tight, so I am glad it made the trip. Congratulations to you both, and thank you for trusting Luma with it.

Oceniono na 5 z 5

Pendant

The pendant I purchased was beautiful and I will look forward to wearing it. It came in a well packaged box with a note and recipe which was a lovely touch. There were a couple of problems when it came to delivery (not a fault of Luma) and they went above and beyond to sort things out and keep me updated on delivery status which was very much appreciated.

25 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Great experience

Great experience - simple and straight forward to deal with. Had looked at other business for the piece of jewellery I wanted made, Luma Jewellery were by far the best price wise and quality of goods!

27 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Luma absolutely exceeded my…

Luma absolutely exceeded my expectations with my custom engagement ring! The attention to detail, quality and care taken throughout the whole process is unmatched!
Will definitely be returning.

25 maja 2026
Opinia niezależna
Oceniono na 5 z 5

I wanted to upgrade my engagement ring…

I wanted to upgrade my engagement ring after 10 years of marriage. I chose Luma to help me design and create my dream engagement ring. They were so patient and kind to me throughout the whole process. The ring came out better then I could've expected. I looooovveee my ring. Highly recommend Luma Jewellery.

10 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Chai pendant is top quality!

I bought the Chai pendant after seeing some of my favourite influencers wearing it.
Honestly I love it. Really great value for what it is. The guys here are super friendly and insightful too.
Will be coming back for the time I’m ready to pop the question!

16 maja 2026
Opinia niezależna
Oceniono na 5 z 5

The Chai necklace is beautiful and I…

The Chai necklace is beautiful and I receive compliments every time I wear it. Everything was very smooth, from order to delivery, with Luma keeping me informed at every stage. And the necklace came beautifully presented.
I wouldn't hesitate to order from Luma again.

1 maja 2026
Opinia niezależna
Logo Luma Jewellery

Odpowiedź od Luma Jewellery

Thank you so much for your order and your review Emm, we're so glad to hear you love your pendant and we hope to see you again soon

Oceniono na 5 z 5

Very happy!

I bought this necklace as a gift for my son’s birthday and it’s beautiful - far better than expected! It came on time and Luma communicated the whole process along the way. Will be back for sure!

29 kwietnia 2026
Logo Luma Jewellery

Odpowiedź od Luma Jewellery

Thank you so much for your review Helen, we truly hope your son loves his pendant as much as we loved making it.

Oceniono na 5 z 5

Purchase of piece was smooth

Purchase of piece was smooth, as ultimately was the shipping process with FedEx (one minor communication glitch with them). Amir was superb at following up and intervening for me. Very pleased with my new Chai pendant and chain.

28 kwietnia 2026
Logo Luma Jewellery

Odpowiedź od Luma Jewellery

Thank you so much for your order Scott, we hope you enjoy wearing it as much as we loved making it

Oceniono na 5 z 5

This chai necklace is stunning

This chai necklace is stunning . So unusual . Delivery was longer than expected but since it’s handmade it was expected and well worth the wait !!! . Thanks for making this peice . I love it .

30 kwietnia 2026
Opinia niezależna
Logo Luma Jewellery

Odpowiedź od Luma Jewellery

Thank you so much for your order, we hope you enjoy wearing it as much as we loved making it

Oceniono na 5 z 5

Amazing service

Amazing service, outstanding design, and just a really great company to order from!

30 kwietnia 2026
Opinia niezależna
Logo Luma Jewellery

Odpowiedź od Luma Jewellery

Thank you so much for your order, we hope you enjoy wearing it as much as we loved making it

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