I’ve been shopping from Lucy in the Sky for years now, and they never disappoint. Their pieces are always so beautiful and unique✨ There are certain items I genuinely haven’t been able to find anywh... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had a question about the date my dress was shipping - when I ordered the dress it was supposed to ship on April 8th, so when it didn't by April 10th I reached out to ask an for an update. They repli... Zobacz więcej
The customer service was really nice! The dresses are also SO GORG! As soon as they realized I wouldn't be getting what I wanted, they immediately helped refund me, no questions asked! I didn't experi... Zobacz więcej
We ordered from the shop and planned to return from the US, but found the returns difficult. Not a simple process. We ordered two of the same dress in different sizes and unfortunately neither f... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Designed in Los Angeles - New Arrivals Weekly. Free Shipping Worldwide, over US$50. Shop now at www.lucyinthesky.com
Dane kontaktowe
748 S Main Street, 90014, Los Angeles, Stany Zjednoczone
- resolution@lucyinthesky.email
- lucyinthesky.com
Odpowiada na 89% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I was expecting an order to be shipped…
I was expecting an order to be shipped on a certain date that was given but I didn’t hear anything after that date had passed so I emailed customer service, they were very quick to get back to me on the issue and offered several acceptable solutions. I have ordered from this company before and absolutely love them and their merchandise.
Delayed Shipping - however very good customer service
I had a question about the date my dress was shipping - when I ordered the dress it was supposed to ship on April 8th, so when it didn't by April 10th I reached out to ask an for an update. They replied very quickly, and my dress was shipped promptly after. Even though it didn't come as expected, I understand that issues will always arise, and this specific issue was solved very well.
Great customer service and shipping…
Great customer service and shipping response time! The dresses are good quality too
Great experience with customer service
Great experience with customer service
Quick response and solved problem…
Quick response and solved problem quickly
Store Credit Refund
Their customer service was great! I was able to work out a refund process super easily. I got the refund within 6 business days and was able to place my new order with store credit!
My question was answered promptly and…
My question was answered promptly and Rizza helped look into the delivery issue I had. It did turn out the package was delivered to the correct location. Prompt and polite costumer service.
Very satisfied
Great quality, great prices, great costumer support
Always Worth it- Beautiful Pieces Everytime
I’ve been shopping from Lucy in the Sky for years now, and they never disappoint. Their pieces are always so beautiful and unique✨ There are certain items I genuinely haven’t been able to find anywhere else.
The quality is amazing too. Everything feels great and holds up really well over time. Their customer service has also been consistently great in my experience. Even when there are occasional delays (like with made-to-order items), they stay on top of it, communicate well, and really make an effort to make things right♥️
The customer service was great!
The customer service was really nice! The dresses are also SO GORG! As soon as they realized I wouldn't be getting what I wanted, they immediately helped refund me, no questions asked! I didn't experience any sort of difficulties at all. Love it.
Fast customer service
Fast customer service, dresses are always on point.
I emailed about a lost package and the…
I emailed about a lost package and the person I connected with sent out a new package right away with express shipping. She was great!
Quick Refund
While the dress was malformed which was disappointing, the customer service was super quick and very easy. They promptly offered me a refund for the dress!
The customer service was awesome and…
The customer service was awesome and speedy!
Lucy in the Sky Review.
The experience was good because when my dresses arrived in the mail, they looked similar to those on the website, and the quality was better than I expected. I ordered a satin dress, and I expected the quality to be lower, but it was actually comfortable on the skin. Aso, when I was having trouble with the return label, customer service was on point and provided me the return label with proficency.
Quick to respond with a resolution
The ordering process was easy and the…
The ordering process was easy and the shipping time was appropriate. I had an issue with the package being delivered to wrong place but when I contacted Lucy in then Sky about the issue, I received prompt and professional service. My account was quickly credited and I was pleased with how it was handled
STELLAR
Lucy in the Sky always provides stellar customer service and beautiful, affordable dresses for all ocasssions!
Great Service
Fast responses with helpful information! Very understanding employees who want what's best for you and your product!
Very responsive to all questions and…
Very responsive to all questions and thoughful help.
Doświadczenie Trustpilot
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