do not trust them)) cheap knock offs they will lie to trhere back teeth to keep you unhappy sent me out interley different item i raised case with paypal
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
ein kleines Männerverknügungsspielzeug gekauft. Qualität soweit gut, aber weder die angegebenen Maße noch das Gewischt stimmte, hier gibt es Abweichungen bis zu 25%. Auf meine Anfrage hin wird nur ver... Zobacz więcej
2nd doll order from Lucidtoys.com. Fantastic customer service. They understand that customers may have alot of questions prior to making a big purchase and were very friendly when dealing with m... Zobacz więcej
Well, I have wasted money in the past buying stupid gym workout equipment, but this doll purchase beats the lot! Hoisting this babe around is a dam exhausting exercise. Or is it sexercise? It did take... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Lucid Toys, Explore yourself and spoil your body with our exclusive range of vibrators, dildos, sex dolls and bondage toys. Everything you will ever desire is available for you 24x7. Same day dispatch and next day delivery available.
Dane kontaktowe
15 Stationfield industrial estate, OX51JD, Kidlington, Zjednoczone Królestwo
- 01865 570 790
- lucidtoys.com
3,5
Średnia
178 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very professional company with great…
Very professional company with great customer service. The two products that I have thus purchased have been perfect with no issues at all. I am delighted with my most recent one and at the price paid I am completely amazed by the quality and character of the doll. Thank you again and I look forward to purchasing more items in the future from your fantastic company. Best Wishes.
8 kwietnia 2021
Opinia niezależna
Excellent customer service and very…
Excellent customer service and very quick delivery. Delighted with quality of products. Good value.
8 kwietnia 2021
Opinia niezależna
Just as ordered
7 kwietnia 2021
I went for a cheaper item this time
I went for a cheaper item this time, only £50 instead of £190. But still impressed by the quality of purchased item. Would recommend lucidtoys every time, for the simple fact that they are cheaper than any where else!
5 kwietnia 2021
Sue was very helpful and sourced…
Sue was very helpful and sourced exactly what I needed for a project, if not, more.
5 kwietnia 2021
Although there was a minor issue with…
Although there was a minor issue with product , it was dealt with by customer service promptly great customer service
3 kwietnia 2021
Beautiful Julie
I bought a beautiful doll for my disabled son. Very quick delivery and the doll is beautiful. I had some questions for the company and they were very helpful. I highly recommend this company.
17 marca 2021
Opinia niezależna
Great response and communication
7 marca 2021
Excellent delivery service.
7 marca 2021
don't waist your money mine was damaged…
don't waist your money mine was damaged and it looked nothing like there pictures on there website and when i complained all i got back "we checked it before dispatch and it was in perfect condition"
5 marca 2021
Odpowiedź od Lucidtoys
UPDATE: 27-03-21
This customer has not responded to our last email to resolve the problem.
Here is the customer's actual doll we sent. Please check the google folder:
https://photos.app.goo.gl/TZ3seCehvYxc4eJQA
The folder shows a beautiful doll in perfect condition. This customer lied and purposefully put an inaccurate trust pilot review about what happened. We sent the doll in perfect condition. Example the doll had red nails and the customer lied and said it came with no nails. Please check the google folder for further evidence:
https://photos.app.goo.gl/hcmJCBtbEmqkgPx87
We still offered the customer a significant discount to make him happy, but has not responded for the last 12 days and has not removed this false trust pilot review.
--------------------------------------
Mar 5, 2021
As stated earlier this is not just the case. Its best to be honest and not play this silly game of leaving negative reviews. We always take the benefit of the doubt and side with the customers even when we know there is dishonestly but in certain cases we cannot go any further.
We did not just say "we checked it before dispatch and it was in perfect condition". We also sent you clear quality checked images of your doll and you came up with a silly conspiracy theory that it was untouched by us to take the picture even when we have your actual order label in the image. We sent images of your actual doll that was in perfect condition. The hands were perfect with RED NAILS.
You provided us with only 2 images which was a extreme close up of the hand which had missing nails and a damaged finger. It was obvious to us you did this to hide the true condition of the doll so we can only see the hands. It was clear from the pictures that the hands was in bad condition. The hands have dirt and microfibers everywhere and the nails were missing.
We asked you what happened with the finger and the fingernails? Your response was "thats how my doll was after i removed the protective material on her hands".
Neil, can you please explain to everyone in our customer service department, why does you pictures have the hands with dirt and microfibres everywhere? Why does the pictures you sent have the nails missing with dirt everywhere? What happened to the RED NAILS we sent Neil? Its obvious that you used it and that you removed the nails.
Our staff are here to help and we will always do our best to help customers who have problems or need guidance. But we cannot do much with customers who lie and are dishonest with us.
I would like to share an experience with recent customer who bought a doll a few days ago which was to heavy for him and wanted to exchange for a lighter one. He admitted he opened the box and inspected it. During his inspection he got some dirt on it. As it was minor and genuine mistake with no major implications we still allowed the exchange with a slight fee to clean it up which we will use in a photoshoot. We did not have to do this but we always try to make the customer happy. This customer delivered the doll back and we gave him the doll he wanted. He was extremely happy and satisfied. This customer did not lie and was honest. He treated us with respect and we did our best to make him happy. When customers lie and are not honest, it makes a resolution difficult which no one wants. We are still open to resolving this issue, but leaving unfair reviews is not the way to do it.
The product looks good and feels good
5 marca 2021
Amazing
Amazing, you fellows have got it right.
We need to understand it's only a Doll
There may be some improvements to be made
The fingers are what worries me the most when one moves it around changing positions, you know ...
It's pretty heavy but I love the fact it saves me from doing workout hooof.
The joints one needs to know the points of readjusting, posing the Doll.
Otherwise an Amazing experience with my lovely Neodoll Allure Melanie and Amazing Sue giving us users all support one need, She is very comprehensive and understanding and a Lovely human being, Though we have not met in person.
If you guys want to have some fun and spend you'r hard earned cash I do recommend Lucidtoys it's worth the life investment.
Look after your dollies and your willies will always be trigger happy
Tchau amigos
4 marca 2021
Opinia niezależna
I recently bought some Lucidtoys…
I recently bought some Lucidtoys products, my experience was a professional treatment regarding some doubts I had about certain products, they were solved quickly and without problems, in a short time I received my products and everything was satisfactory, it shows that they take the security very seriously I would buy again without a doubt.
4 marca 2021
Opinia niezależna
5 stars
5 stars. Exactly what I wanted and ordered. As beautiful and sexy as a doll could get. Brilliant customer service when called to sort out I.D verification and delivered very quickly and on the date that was given. Thank you
2 marca 2021
After searching 46 years for wife and all hope gone. Now I have a Soulmate (doll).
I have been searching for a wife for 46 years and decided to give up looking. I have felt suicidal at times, and now I have a Soulmate (doll). She fills an empty space and gives me something to hold onto. She never takes her eyes off me. Now we can create some happy memories. She will never leave me. The last Lockdown has been extremely soul-destroying, especially with Christmas cancelled.
19 lutego 2021
Opinia niezależna
I had a great experience …
I had a great experience with this company, I needed a lot of help and advice with my purchase, and they bent over backwards to help me and guide me, not once did they fail to get back to me and I found the whole purchase a pleasure. The item I bought was top quality and looked even better than it did in the photos on the site. Like to give praise when it is properly due and this company deserves the highest, I will shop with them again.
16 lutego 2021
Opinia niezależna
Satisfied
Quick dispatch, the product exactly the same like on the photos and in the description. Not the first time I purchased products and satisfied.
10 lutego 2021
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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