I was struggling to buy the individual porcelain slabs (most places only doing project packs) until I found LSD. The ordering process was simple and the communication was excellent. The day after I pl... Zobacz więcej
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Zobacz, co mówią recenzenci
Lead in time at the date of ordering was 7 working days. This was amended to 15 working days. Delivery had been promised via crane (as before) but turned out to be via trolley. Access was difficul... Zobacz więcej
Reakcja na opinię
The staff were very helpful and happy to discuss all aspects of different products. When a haulage company delivered some large heavy natural stone slabs damaged LSD & BSD promptly arranged to have th... Zobacz więcej
Fast delivery and on notification of an issue you could speak to someone and they sorted promptly and with good knowledge and understanding. Wouldn’t hesitate to recommend and will definitely use agai... Zobacz więcej
Informacje dotyczące firmy
- Dostawca materiałów brukarskich
- Sklep ogrodniczy
- Dostawca naturalnych kamieni
- Dostawca piasku i żwiru
- Dostawca kamienia
Napisane przez firmę
Landscaping Supplies Direct, or LSD, is rapidly becoming one of the UK’s leading online suppliers for garden and landscape supplies. It is beginning to gain a significant advantage over its competitors due to being a direct importer of Indian sandstone paving as well as stocking specialist paving from top brands such as Marshalls, Stonemarket, Natural Paving, Bradstone and Globalstone (in no particular order!). We also supply cheap paving slabs for those working to a budget and we’re able to tailor and make mixed orders to cater for exactly what you're looking for. Landscaping Supplies Direct can deliver paving slabs direct to many homes across the UK within 5 working days with 'Next Day' and 'Saturday' delivery options available. LSD takes pride in employing staff who are friendly, approachable and highly knowledgeable about landscaping supplies.
Dane kontaktowe
Hardcores House, Rawson Spring Road, S6 1PD, Sheffield, Zjednoczone Królestwo
- 01142310911
- lsd.co.uk
4,6
Doskonała
2 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Did not receive sample
Did not receive sample
Ordered direct From Bradstone for free but LSD tried to say the one delivered was from them but they get Bradstone to send the sample
However Bradstone don’t charge as I have ordered samples from them over the last month for free
So ??? Why the £7+
Don’t care about the money but LSD seem dishonest
I will be buying direct from Bradstone!
24 lipca 2025
Odpowiedź od LSD & BSD - Landscaping & Building Supplies Direct
Hi Edwina,
Thank you for reaching out to us about your sample order. I apologise for any confusion or inconvenience this has caused.
Upon reviewing the tracking information with our supplier, Bradstone, we confirmed that your sample was requested on the 25th and delivered on the 29th. The proof of delivery (POD) has been emailed to you for your reference.
As we've previously explained, we charge a small fee for samples to cover our costs and maintain the integrity of our sample service. In some cases, our suppliers ship samples to us first, and we then forward them to you via a courier. In this instance, the sample was sent to you directly from Bradstone.
To resolve this issue, I've processed a full refund for the sample charge. We hope the paving you ordered is perfect for your garden and looks lovely once installed.
Kind regards,
LSD
Great company
Very professional company I bought some slabs which 4 had issues with. I emailed them with pictures, before you know it they were replaced to finish off the project. Excellent service deffo use again. Very trustworthy.
14 lipca 2025
Jeff Mac Landscaping
Good quality material that was delivered in good time and on time,
I would definitely recommend
Jeff Mac Landscaping
17 czerwca 2025
Excellent customer service.
The team at LSD couldn't have been more helpful in ensuring we got the right products and deal for our landscaping project. Special thanks to Rob and Manuel. I have not seen our sandstone paving yet as it was delivered to our landscaper's yard in advance of the project start date next month. Hopefully I will be as pleased with the products as I am with the service!
Thanks,
MW
10 lipca 2025
Really happy with my purchase of Indian…
Really happy with my purchase of Indian sandstone slabs. The colours are stunning and create a lovely warm glow.
The delivery was within a week with no breakages. I would not hesitate to order from LSD & BSD again.
7 lipca 2025
Order took 2 weeks to arrive
Order took 2 weeks to arrive. The pallet of slabs was shipped to the incorrect address which put my job behind as I had organised all arrangements settled for a week after I had placed the order.
No compensation, nothing offered just a "nothing we can do"...
Further edit:
LSD has responded saying that they "resolved the issue in the 15th, the day after initial issue was recognised".
That is a blatant lie.
The error was made on 9th of July and I phoned to check what was happening with the delivery on the 14th... Not exactly the next day is it?
3 lipca 2025
Odpowiedź od LSD & BSD - Landscaping & Building Supplies Direct
Hi Mark,
Thank you for your recent feedback regarding your order of paving slabs. We understand your frustration with the delay and the incorrect delivery, and we sincerely apologise for the inconvenience this caused your project.
We've looked into your order and can confirm that it was placed on July 2nd. Due to an administrative error, the pallet of slabs was unfortunately shipped to an incorrect address.
We were first made aware that you hadn't received your order on July 14th. Please know that as soon as you notified us, we took immediate action to rectify the situation. We were able to arrange for the correct delivery to your address on July 15th, just one day after you informed us of the issue.
We hope this explanation clarifies the timeline and our swift resolution once the problem was brought to our attention. While we deeply regret the initial error and the disruption to your plans, we appreciate you bringing your concerns to our attention so we could resolve it promptly.
Updated,
Thank you for providing the additional information.
We understand that our courier delivered your original order to the wrong address, and we're very sorry for the confusion and delay this caused. We were not aware of the issue until you contacted us on what we believe to be the 14th to inquire about your delivery. We apologise if this date is incorrect.
Once we were made aware of the issue, we immediately investigated and prioritised a replacement order for you. The replacement order with Bradstone was shipped as quickly as possible, and we even upgraded it to a next-day service. We apologise for any misunderstanding regarding the replacement delivery time frame.
Please know that our top priority is to resolve issues as quickly as possible. We acted as soon as we were notified and did everything we could to get your replacement to you right away.
Sincerely,
LSD
Brilliant service
Brilliant service. I spoke to the team who advised how best to achieve the result I wanted and helped me get the right materials in order. Couldn't recommend them highly enough - they really knew their stuff.
7 lipca 2025
Good company to work with.
This is the second time of using this company and both times we have been pleased with how everything went.
4 lipca 2025
Easy order and delivered on time
Easy order and delivered on time. Goid quality grout and ordrered before so all good!
24 czerwca 2025
Whole process from purchase to delivery…
Whole process from purchase to delivery went smoothly.
20 czerwca 2025
Great value for money and competitive…
Great value for money and competitive prices.
Delivery was on time and I was kept up to date with the process.
27 czerwca 2025
Very good customer service
Very good customer service helped me out immensely the Bradstone product arrived a bit of long time coming but u can’t rely on couriers can u?
25 czerwca 2025
Brilliant with everything
Brilliant with everything. Added additional materials, delivered next day.One of top online retail experiences
25 czerwca 2025
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