Be careful using this company. DO NOT select leave delivery in "SAFE PLACE" Apparently this entitles the driver to dump it in any public place and according to the company you are fully responsible... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
Le lit évolutif est un très bon article pour le service qualité/prix. Le service après vente est top, répond rapidement aux messages et résolve les soucis. Très satisfaite. Merci
Reakcja na opinię
Azienda molto seria Ho acquistato un lettino nel 2022, a seguito trasloco ci siamo persi alcune viti. Ora dopo 4 anni abbiamo necessità di montare il lettino per il secondo bimbo in arrivo e scrivend... Zobacz więcej
Reakcja na opinię
Excellent products and customer service. We bought the Tokyo cot bed a couple of years ago and recently got in touch with customer services for some replacement bolts. They were super helpful and real... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Find great selection of cots, cot beds and mattresses from classic to contemporary, for boys and girls. FREE Delivery to England, Wales & Scotland***
Dane kontaktowe
Unit 6 Stewartby Business Park, Broadmead Road, Stewartby, MK43 9ND, Bedford, Zjednoczone Królestwo
- 01908 893 862
- contact@loveforsleep.com
- loveforsleep.com
4,5
Doskonała
177 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
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Failed Delivery
Be careful using this company. DO NOT select leave delivery in "SAFE PLACE"
Apparently this entitles the driver to dump it in any public place and according to the company you are fully responsible for it from that point on. £130 on a Cot completely wasted.
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Love For Sleep
Dear Chris,
Thank you for your feedback.
Your order was originally shipped via next-day recorded delivery, which requires a signature upon receipt to ensure it reaches you safely. This delivery option was later changed by the customer directly with the courier to “leave in a safe place.”
When this option is selected, the courier asks the recipient to agree that the parcel can be left without a signature and that responsibility passes over once it has been delivered. In this case, the parcel was delivered as requested, however, it appears it may have unfortunately been taken by a third party.
We completely understand how frustrating and disappointing this must be and we’re very sorry for the situation. Unfortunately, as the delivery preference was updated directly with the courier under their terms, they are unable to accept liability in this instance.
This is also why we send all parcels via recorded delivery by default, although any changes made directly with the courier are outside of our control.
We truly regret the outcome and appreciate your understanding.
Warm regards,
Team LFS
Au top
Le lit évolutif est un très bon article pour le service qualité/prix.
Le service après vente est top, répond rapidement aux messages et résolve les soucis.
Très satisfaite.
Merci
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Love For Sleep
Chère Essiet,
Merci beaucoup pour votre retour! Nous sommes ravis que le lit et notre service après-vente vous aient satisfaite. Votre satisfaction est très importante pour nous !
Cordialement,
L’équipe Love For Sleep
Azienda molto seria
Azienda molto seria
Ho acquistato un lettino nel 2022, a seguito trasloco ci siamo persi alcune viti. Ora dopo 4 anni abbiamo necessità di montare il lettino per il secondo bimbo in arrivo e scrivendo al servizio clienti mi hanno rimandato un set viteria completo e gratuito! servizio clienti eccellente!
11 marca 2026
Opinia niezależna
Odpowiedź od Love For Sleep
Gentile Martina,
Siamo davvero felici di sapere che, anche dopo anni, il nostro lettino continua ad accompagnare la Vostra famiglia. È stato un piacere potervi aiutare con il set di viteria.
Saluti,
Team LFS
Service client très réactif
Le service client a été très réactif pour solutionner notre problème en nous envoyant la pièce de rechange, il s’est passé 48h entre notre premier échange et l’expédition de la pièce.
Super 👍
Merci beaucoup
9 marca 2026
Opinia niezależna
Odpowiedź od Love For Sleep
Cher Jean-Bernard,
Nous vous remercions sincèrement pour votre avis positif. Nous sommes ravis d’apprendre que notre service client a répondu rapidement à votre demande et que la pièce de rechange est arrivée dans les meilleurs délais.
Votre satisfaction est notre priorité !
Merci beaucoup pour votre confiance,
Team LFS
Excellent products and customer service!
Excellent products and customer service. We bought the Tokyo cot bed a couple of years ago and recently got in touch with customer services for some replacement bolts. They were super helpful and really went above and beyond. Highly recommend!
13 lutego 2026
Opinia niezależna
Odpowiedź od Love For Sleep
Hello,
Thank you so much for your kind words and for taking the time to share your experience.
We’re delighted to hear that you’re happy with your Tokyo Cot Bed and that our customer service team was able to assist you with the replacement parts. It truly means a lot to us that you would recommend us.
If you ever need anything else in the future, we’re always here to help.
Kind regards,
Team LFS
Excellent experience
Excellent experience. The customer support was extremely helpful, understanding, and professional. Sandra was great and very responsive throughout.
Highly recommended.
2 lutego 2026
Opinia niezależna
Odpowiedź od Love For Sleep
Dear Silvio,
Thank you so much for your wonderful feedback.
We’re delighted to hear that you had an excellent experience with us and that our customer support team was helpful and professional throughout.
Thank you for your recommendation, it truly means a lot to us.
Kind regards,
The Love For Sleep Team
Super service client
Super service client, qui m'a envoyé des pièces de rechange des années après mon achat!
7 stycznia 2026
Opinia niezależna
Odpowiedź od Love For Sleep
Bonjour Théodore,
Merci beaucoup pour votre retour positif.
Nous sommes ravis d’apprendre que notre service client a pu vous aider rapidement et que la pièce de rechange vous a été envoyée dans les meilleurs délais. Votre satisfaction est très importante pour nous.
Merci encore pour votre confiance et votre recommandation.
Cordialement,
L’équipe Love For Sleep
Outstanding Customer Service
I cannot recommend love for sleep highly enough. Bought a cot bed over 2 years ago. Contacted them today to enquire about the sides the newer version now has and they could not be more helpful!!
Customer service is outstanding so if you are in 2 minds of where to order your product from choose Love for Sleep as you will have no regrets !!
Thank you so much
3 stycznia 2026
Opinia niezależna
Odpowiedź od Love For Sleep
Dear Vicky,
Thank you so much for your lovely review!
We’re delighted to hear you had such a positive experience with our customer service, even after owning your cot bed for over two years. Your recommendation truly means a lot to us.
Thanks again for choosing Love For Sleep 💛
Warm regards,
Team LFS
Great product fast delivery outstanding…
Great product fast delivery outstanding quality
19 listopada 2025
Opinia niezależna
Odpowiedź od Love For Sleep
Dear ART,
Thank you for your lovely feedback!
We’re delighted to hear that you’re happy with the product, the fast delivery and the quality. If you ever need anything else, we’re always here to help!
Warm regards,
Team LFS
Bought a cot and it had a fault in the…
Bought a cot and it had a fault in the timber. Customer services were straight on it and a new one was shipped the next day.
Would pur have from them again
8 października 2025
Opinia niezależna
Odpowiedź od Love For Sleep
Dear Mark,
Thank you for your kind words! We’re glad we could resolve the issue quickly and that you’re happy with the replacement. We truly appreciate your trust and look forward to serving you again! 💛
Best regards,
Team LFS
10/10 customer service
I got gifted a crib by my friend and some of the screws were missing, they sent me out the parts I needed next day, aswell as a PDF of the manual, their customer service really is above and beyond!
21 sierpnia 2025
Opinia niezależna
Odpowiedź od Love For Sleep
Dear Kayla,
Thank you so much for your fantastic feedback.
We’re really glad we could help get everything sorted for you quickly and that you were happy with the support you received. It’s great to hear the crib is now complete and ready to use.
Your kind words truly mean a lot to us.
Kind regards,
The Love For Sleep Team
Great product
Great product. Jacob is a beautiful bed — I love it! The delivery was fast, and the overall shopping experience was excellent.
18 czerwca 2025
Odpowiedź od Love For Sleep
Hello,
Thank you so much for your lovely feedback.
We’re delighted to hear that you love the Jacob cot bed and that you had a great shopping experience with us. It’s wonderful to know everything from delivery to the product met your expectations.
If you ever need anything in the future, we’re always here to help.
Kind regards,
The Love For Sleep Team
Just great.
4 marca 2025
Odpowiedź od Love For Sleep
Dear Aps,
Thank you so much for your kind words — we’re thrilled to hear that you had a great experience!
If there's anything else we can do for you, we're always here to help.
Warm regards,
Team Love For Sleep
I bought baby bed from love for sleep…
I bought baby bed from love for sleep there it’s come alll damage and crack
27 listopada 2024
Opinia niezależna
Odpowiedź od Love For Sleep
Dear Seda,
We are sorry to hear about your experience. After checking our records, we found no emails or messages from you regarding this matter. Had we received any communication, we would have been happy to address and resolve your concerns promptly.
Unfortunately, without key details such as your order number or contact information, we are unable to identify your order or provide further assistance. We previously reached out via Trustpilot to request this information but have not received a response from you.
If you could kindly contact us at contact@loveforsleep.co.uk with your order details, we will be more than happy to investigate and resolve any issues you may have.
Your satisfaction is our top priority and we look forward to hearing from you soon.
Kind regards,
Team LFS
The best place with high quality and…
The best place with high quality and friendly prices ! Love it and highly recommended to everyone !
4 listopada 2024
Opinia niezależna
Odpowiedź od Love For Sleep
Dear Svitlana,
Thank you so much for your glowing review! We're thrilled to hear that you’re happy with our high-quality products and competitive prices. Your recommendation means the world to us and we’re so glad you had such a positive experience.
We look forward to serving you again in the future!
Warm regards,
Team LFS
I ordered the wrong model of cot and…
I ordered the wrong model of cot and realise soon after , I got intouch with love for sleep and almost immediately they sorted a refund out so I coukd order the correct model , excellent customer service.
29 października 2024
Odpowiedź od Love For Sleep
Dear Amye,
Thank you so much for sharing your feedback! We're delighted to hear that our team at Love For Sleep was able to assist you quickly and efficiently. Providing excellent customer service is always our top priority and it's wonderful to know we could help resolve the issue and ensure you received the correct model of cot.
If there's anything else we can do for you, please don't hesitate to reach out.
Warm regards,
Team LFS
No fixings included
No fixings included.
no response to 5 messages. Fixings now arring two weeks later
Matter now resolved.
11 października 2024
Odpowiedź od Love For Sleep
Hi Paul,
Thank you for sharing your feedback with us.
We investigated your case and I can confirm that we received only a single email from you (not five, as mentioned in your review), sent on Monday, 21 October 2024, at 17:38. Unfortunately, due to an attached JPEG file, your message was redirected to our spam folder, causing a brief delay in our response. Upon discovering it on 23 October, we promptly replied to your email and shipped the missing screws via next-day delivery at no additional cost. The screws were delivered on Friday, 25 October.
Please accept my sincere apologies for the initial oversight with the missing screws and for any inconvenience caused by the two-day response delay.
We tried to contact you via email on 25 October to discuss this matter in more detail but have yet to receive a response. If you have any further questions, please don’t hesitate to reach out.
Best regards,
Team LFS
Lettino in legno per bambini con cassetto e materasso
Ho recentemente acquistato il lettino per la mia bimba in arrivo. Tempi di spedizione nella media, qualità ed estetica dei materiali più che soddisfacente.
A seguito di un piccolo problema di un pannello rovinato lateralmente, ho contattato l’assistenza che tempestivamente ha provveduto a spedirne uno in sostituzione gratuitamente.
Io stessa lavoro in ambito e-commerce e non è usuale su molte piattaforme trovare tale disponibilità ed efficienza.
Complimenti allo Staff e grazie alla Sig.ra Sandra che mi ha prestato diligentemente assistenza, vi consiglio senza riserve.
4 października 2024
Opinia niezależna
Odpowiedź od Love For Sleep
Gentile Bianco,
La ringraziamo moltissimo per la Sua gentile recensione e per la pazienza dimostrata durante il processo. Siamo felici di sapere che è soddisfatto della qualità del nostro lettino e che il nostro servizio clienti ha soddisfatto le sue aspettative. Ci impegniamo a fornire il miglior supporto ai nostri clienti, ed è incoraggiante sapere che siamo riusciti ad assisterla tempestivamente con la sostituzione del pannello. Ci assicureremo di trasmettere i suoi complimenti alla signora Sandra, e le siamo grati per la sua raccomandazione. Se avesse bisogno di ulteriore assistenza, non esiti a contattarci.
Cordiali saluti,
Team LFS
J’ai commandé un lit bébé évolutif pour…
J’ai commandé un lit bébé évolutif pour bebe , elle adore , le subits douce confortable , le lit est spacieux et très pratique !le bébé est en sécurité et la tranquillité , je recommande vivement ce produit 🍀très design aussi
16 października 2024
Opinia niezależna
Odpowiedź od Love For Sleep
Chère Aneta,
Nous vous remercions beaucoup pour votre excellent avis ! Nous sommes ravis que le lit bébé évolutif réponde à vos attentes et que votre enfant s'y sente en sécurité et à l'aise. C'est une grande joie pour nous de savoir que la fonctionnalité et le design du produit vous plaisent.
Si vous avez besoin de plus d'assistance ou si vous avez des questions supplémentaires, n'hésitez pas à nous contacter, nous sommes à votre disposition.
Cordialement,
Équipe LFS
Il lettino è molto bello esteticamente
Il lettino è molto bello esteticamente, l'unica pecca è che è davvero fragile, difatti dopo pochi mesi la doga della rete si è rotta. Ho contattato il venditore e ho parlato con Sandra che ha provveduto subito a mandarmi una rete nuova. Grazie mille, do 5 stelle soprattutto per la disponibilità.
1 października 2024
Opinia niezależna
Odpowiedź od Love For Sleep
Ciao Aurora,
Grazie per aver dedicato del tempo per condividere il tuo prezioso feedback con noi. Siamo lieti di sapere che sei soddisfatta del nostro prodotto e che il nostro servizio clienti è stato in grado di aiutarti a risolvere il problema. Se in futuro dovesti avere ulteriori domande, non esitare a contattarci.
Distinti saluti,
Team LFS
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