Alyssa was great to communicate with. Responded very quickly. She helped me out with my concerns. Customer service was amazing.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I purchased a LoudCup after a mom that saw me with it at my son’s hockey game and loved it, so I decided to get one for her. Unfortunately, my initial order was lost in transit, but their customer s... Zobacz więcej
Reakcja na opinię
Terrible service, I ordered a cup and it never delivered for 2 years, then when I was reminded it never showed I asked for another only for it to be delivered across the country in New Hampshire aft... Zobacz więcej
Reakcja na opinię
We were really excited about this cup as a gift for our sports kids, thinking it would give them a big morale boost. Sadly, shipping and handling can be a bit hit-or-miss, and the cup didn’t arrive in... Zobacz więcej
Reakcja na opinię
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I am so thankful :)
I am so thankful :)
My loud cup broke and they are sending me a new one free to replace mine , and I am so happy and thankful best Christmas gift ever :) thank you so much for taking the time to talk to me today and help me out :)
First Loud Cup Purchase
Made a purchase after seeing an ad for a sale that was being run. After the order was placed I reached out to customer service and received a response on the same day. Very satisfied!
We got these loud cups for the moms on…
We got these loud cups for the moms on our son's hockey team. They are fantastic.They now hold hot liquid, so it's perfect for our tea and coffee.
The cup is an excellent size.
We were able to put our own branding on the cup to represent our hockey team. He even had the perfect colors of our hockey team.
The volume of these cups was perfect.It was enough sound for our boys on the ice to be able to hear us in the stands.
It also wasn't too loud to b overbearing on the crowd beside us.
I highly recommend reaching out to get your teams parents a set of these for christmas. Hockey tournaments are just starting.
You can brand them, however you like and get unique colors like your team jerseys
Great products from great people
Great products from great people. Their support team was really helpful and easy to work with. A+
Good-luck getting a return on a broken purchase
The cup is a cheap plastic. One of the cups didn't work. The company won't return it, unless I send a video of myself blowing into the cup. If I bought a bra and it didn't fit, I wouldn't have to send a video of myself trying it on. LOL Blowing into a cup seems very "personal". They're refusing the return.

Odpowiedź od Loudcup
Customer Service answered my question…
Customer Service answered my question quickly and completely very satisfied
Very quick and helpful.
Very quick and helpful. My order was resubmitted with no issues.
Never received order
never got order - customer service said DHL lost it but I do not think it ever got to them. Tracking shows a tracking # but no activity. They refunded me for my order so for that reason I am good with the overall experience
Frustrating experience.
My order was placed on August 30, 2025 and was never shipped until September 12, 2025. The website stated 2-day shipping and did not state the cups I ordered were on back order. My package arrived on September 16, 2025, and it was missing one of the 3 cups I ordered, when I messaged the company I was told the cup was on back order again and not expected to be back in stock until the end of September and asked me to let them know if I would still like for them to send it to me. The website is misleading on product availability & shipping time. The positive is that my athlete does love to hear me in the stands and said it puts a smile on his face.
However, overall this has been a very frustrating experience.

Odpowiedź od Loudcup
I love my loud cups
I love my loud cups, I've bought some for friends and they all love it as well. The cup is loud enough for everyone to hear and is great for holding a warm or cold drink. The only thing better then the version one of the loud cup is the version two. Personally I own both and they are my favorite cups I own. I LOVE LOUD CUP !!!

Odpowiedź od Loudcup
Cheap plastic and 30% restocking plus shipping for returns …
LoudCup is actually cheap plastic and seems very flimsy. Customer advised a 30% restocking fee less shipping is applicable.
Their actual website states much differently "We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. We are unable to accept returns if the LoudCup has been removed from its packaging."
Crappy. Do notpurchase

Odpowiedź od Loudcup
BEWARE...Ordered my cup over 2 weeks ago
Ordered my cup over 2 weeks ago from their site and still has not shipped. I have sent emails but only receive AI generated response. You can not get in touch with a human being. Very disappointed in this company.

Odpowiedź od Loudcup
FALSE ADVERTISEMENT
BEWARE! DO NOT BUY FROM LOUDCUP. THEY DO FALSE ADVERTISEMENT IN THEIR ONLINE SHOP. They have the worst customer service and shipping. I paid for expedited 3-5 day shipping and did not receive my order that i paid extra! For a Canadian based and owned company, they have their products shipped from US. Their solution to my order is to refund the shipping. As if that's going to turn back time for me to use the cups and cheer on my kids match.

Odpowiedź od Loudcup
Such a great and useful item for all…
Such a great and useful item for all sporting events!
Super fun time enjoyed every bit of…
Super fun time enjoyed every bit of using it and my entire team has loved it super fast shipping and high quality. Nothing wrong with my order.
These are great for the grandkids !
These are great for the grandkids !! Payback time hehehe
Every sports mom needs one!
Every sports mom needs one!
I really like my LoudCup, purchased it a few weeks ago have had a lot of fun and laughs playing with it. It shipped pretty quick and its such a fun cup!
I bought one of these for my sons…
I bought one of these for my sons basketball games and its a crowd favorite!!
So much fun!!
So much fun!!! I ordered four, one for myself and the others as gifts all in respective team colors. Everyone loved their cup but especially the young or young at heart. Memaw took the grandson for a long walk out in the country and made memories with the loud cup blowing and then listening for the wildlife to respond. 😹❤️🦃
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