Loop Mobile Recenzje 363

Wynik TrustScore: 4 na 5

4,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had a password issue with my account at Apple. It went on for months. Me asking Apple to lift the lock activated by a Recovery Key which my father lost. Apple decided to treat my iPhone as stolen an... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I’m thrilled with my refurbished Apple Watch Ultra! It looks and works like new, with no visible wear. The performance is flawless, offering a stunning display, accurate GPS, and excellent fitness tra... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I purchased a refurbished macbook pro from Loop Mobile on amazon. It arrived in pristine condition, like not a single mark or piece of dust or scratch on it. A few months later the charger that was pr... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

First time shopping on loop mobile, shipping was fast and cases had great discounts. Received an apple silicone case but I ended up ordering the wrong size. Their customer support team was extremely h... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z telefonami komórkowymi
  2. Sklep z komputerami i akcesoriami
  3. Sklep RTV
  4. Sklep z używanymi komputerami

Informacje o Loop Mobile

Napisane przez firmę

Loop Mobile is a premier destination for refurbished Apple products and accessories, offering a wide array of iPhones, MacBooks, iPads, Apple Watches, and others.

Our commitment to quality is evident in the rigorous 75-point check, ensuring each device is fully functional. Customers can enjoy substantial savings with discounts up to 70%, coupled with the assurance of a 12-month warranty.

Loop Mobile's eco-friendly approach is notable, contributing to reduced e-waste and carbon emissions.

We aim to deliver great customer service, and a simplified grading system for their devices, making shopping for refurbished tech both affordable and reliable.

For more detailed information, please visit our website at https://loop-mobile.com

Our promise to you..

Napisane przez firmę

We're committed to our customers!
When buying from Loop Mobile, we ensure you are provided with genuine quality mobile phones. As part of our service to customers, we offer a 30 Day free returns period and a 1-year warranty. We're also a fully registered second-hand dealer. As long as you're happy, we're happy.

Our shipping promise

Free 2-day delivery

Our free delivery service. Most deliveries are delivered within 2 days with a fully online order tracker from our door to yours.

Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

363 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 66% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Loop Mobile to the rescue!

I had a password issue with my account at Apple. It went on for months. Me asking Apple to lift the lock activated by a Recovery Key which my father lost. Apple decided to treat my iPhone as stolen and presided to shut it down. When Apple refused to accept Loop Mobile’s proof of ownership Loop Mobile came to my rescue and offered me a replacement phone. This turned into a refund. I really appreciate Loop Mobile’s integrity and will order from them again!

7 kwietnia 2026
Opinia niezależna
Logo Loop Mobile

Odpowiedź od Loop Mobile

Thanks for your review! We’re glad your purchase experience is giving you that 5-star feeling. Thanks, the Loop Mobile team.

Oceniono na 1 z 5

I received a galaxy s23 ultra from this…

I received a galaxy s23 ultra from this company using back market I ordered the device as premium all parts original however the phones screen was a cheap aftermarket replacement so cheap that even the edges dont match so it was pretty obvious straight out of the box Im gonna return this phone now a complete time and monwy wasters never will go with this company neither back market again. If you promise something you have to provide it as a company.

20 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Fantastic service!

Fantastic service. Phone was shipped super fast and arrived next day in immaculate condition, with eco-friendly packaging. I will definitely be recommending to friends and family.

26 lutego 2026
Opinia niezależna
Logo Loop Mobile

Odpowiedź od Loop Mobile

Thanks for your review! We’re glad your purchase experience is giving you that 5-star feeling. Thanks, the Loop Mobile team.

Oceniono na 2 z 5

DOA, mess of a MacBook Pro

The 2nd star is for how easy and fast the return and refund went, otherwise it would be 1 star. I purchased a 2023 MacBook Pro on the Back Market marketplace and the seller was Loop-Mobile. Condition was supposed to be "Excellent". Here's how it went; packaging was bad, basically the laptop was put in a bag and then in a box, no packaging, so it, and the charger bounced around for a week, traveling from Indiana to California. Laptop was grimey and dirty, the prior owner or the refurbisher obviously had a dandruff issue. This laptop looked like it had living in the backseat of a pickup truck, then the owner decided to sell it to Loop-Mobile who then threw it in a box and shipped it to me. Then I tried to fire it up, nothing DOA. Wouldn't charge, nothing. Which is probably why the return was easy. Will not do business with Loop-Mobile or Back Market again.

5 stycznia 2026
Opinia niezależna
Logo Loop Mobile

Odpowiedź od Loop Mobile

Hello, thank you for your honest feedback. We are incredibly sorry that you had this experience; this is absolutely not the 'Excellent' condition we strive to provide at Loop-Mobile. While we are glad the refund process was quick, we are disappointed that we failed on the quality and packaging of your order. We are investigating this with our fulfillment team to ensure it doesn’t happen again, and a member of our management team will reach out to follow up on your experience. Sincerly Loop-Mobile Customer Service.

Oceniono na 5 z 5

Fantastic aftercare

Many companies sell refurbished Apple stock via Amazon, but what sets them apart is service if something goes wrong. Having bought an Apple Watch 10 months ago, I had an issue and contacted Loop Mobile who asked for it to be returned for analysis. They sent me a reply paid label ✔️ Then I got a message to say they didn’t have an exact replacement but offered me two choices. Not ideal, but not a real issue. 2 days later I open the box and find an Apple Watch that has 100% battery health and looks like new ✔️ ✔️ ✔️ Wow. They could have fobbed me off with a less than perfect watch as my returned one did have a chip on the corner. Great customer service and aftercare. I was worried that this would not be the case and was pleasantly surprised. Well done Loop Mobile.

3 listopada 2025
Opinia niezależna
Logo Loop Mobile

Odpowiedź od Loop Mobile

We really appreciate the fantastic review. Our goal is to provide direct, no-nonsense support, especially when it comes to returns and replacements. We’re glad we were able to resolve everything for you promptly. Thank you for choosing Loop Mobile!

Oceniono na 5 z 5

5/5 customer service

Bought a phone from them from amason and needed to return it because of some issues. Tried contacting Amazon to try to help me get a refund. Short story it took me 4 supervisors and 2 weeks to try to get it. I finally asked for the sellers number. They were able to help me and resolve the issue in a timely manner.

23 lipca 2025
Opinia niezależna
Logo Loop Mobile

Odpowiedź od Loop Mobile

Thank you for the fantastic review! We're so happy to hear that our team was able to provide the direct and timely support you needed for your phone return. We understand how frustrating those situations can be, and we're committed to making sure our customers have a smooth and positive experience with us. We appreciate your patience and your kind words. The Loop Mobile Team.

Oceniono na 5 z 5

Helpful with refunding

I got one of the MacBook pros, and it worked great for 6 months before unfortunately having an issue with the battery. I was frustrated but reached out to the team and they were able to help me either find a replacement or get a refund - which I did. Would recommend them because of this help!

27 lipca 2025
Opinia niezależna
Logo Loop Mobile

Odpowiedź od Loop Mobile

Thanks so much for the feedback! We're glad we could help with your MacBook Pro and that you had a positive experience with our team. We're always here to support our customers, and we appreciate you recommending us. The Loop Mobile Team.

Oceniono na 4 z 5

Shipping and customer service excellent

Item shipping and customer service was excellent - very helpful and responsive. They even refunded me $50 due to the laptop's minor issues like screen discoloration, and the battery life wasn't quite as expected, but I believe the company is genuinely working on improvements. I'm hopeful future customers will have an even better experience.

21 lipca 2025
Opinia niezależna
Logo Loop Mobile

Odpowiedź od Loop Mobile

Thanks so much for the feedback! We're thrilled to hear you had an excellent experience with our shipping and customer service. We appreciate your honesty about the screen and battery issues and are actively working on improvements. Your comments are a valuable part of that process. The Loop Mobile team.

Oceniono na 5 z 5

Good product, higher quality as expected.

Good product, easy to purchase, competitive price, timely delivered, good payments options.

13 czerwca 2025
Logo Loop Mobile

Odpowiedź od Loop Mobile

What a fantastic 5-star review – thank you! We're so happy to hear we delivered a positive experience. It's great to know our product has hit the mark for you! We truly appreciate your feedback! Thank you for your business, the Loop Mobile team.

Oceniono na 5 z 5

Excellent experience as always

Excellent experience as always! The product I purchased is AAA quality, exactly as described. Super fast delivery — it arrived earlier than expected. This is my third time buying from Loop Mobile, and I’ve never had any issues—100% recommended — always reliable.

17 czerwca 2025
Opinia niezależna
Logo Loop Mobile

Odpowiedź od Loop Mobile

Thanks for your review! We're glad your purchase experience is giving you that 5-star feeling. We're looking forward to welcoming you back whenever you need us! - Thanks, the Loop Mobile team.

Oceniono na 5 z 5

Great phone

Great phone, takes amazing photos and has a great charge! Totally recommend!

7 kwietnia 2025
Logo Loop Mobile

Odpowiedź od Loop Mobile

Awesome! Thanks for the excellent review! We're so glad you're loving the camera and battery life on your new phone. We appreciate your recommendation! - The Loop Mobile Team

Oceniono na 1 z 5

Totally unresponsive

Totally unresponsive. The decision makers have insulated themselves and you can only reach machines or people that operate like machine.
THEY DON'T LISTEN AND ONLY GIVE CANNED RESPONSES.
I am still awaiting a refund or even communication regarding my refund. Keep your money.

25 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Great purchased experience

It was a super easy and friendly experience!!

The product arrived when was scheduling and perfectly wrapped and protected.

Highly recommended

11 marca 2025
Opinia niezależna
Logo Loop Mobile

Odpowiedź od Loop Mobile

Thanks for your review! We’re glad your purchase experience is giving you that 5-star feeling. Thanks, the Loop Mobile team.

Oceniono na 1 z 5

Ordered me and my husbands phone…

Ordered me and my husbands phone through reebelo and they got my phone from loop mobile they haven’t even shipped it out and i ordered it two days ago i am very frustrated never the less that you cant get anyone on the phone at loop mobile

12 marca 2025
Opinia niezależna
Logo Loop Mobile

Odpowiedź od Loop Mobile

We’re sorry that this experience didn’t meet your expectations. We try to resolve all customer concerns as quickly as possible. One of our team members will email you. Thanks, the Loop Mobile team.

Oceniono na 5 z 5

I purchased a refurbished laptop from…

I purchased a refurbished laptop from loop mobile and after a few months of usage the screen has a failure. Loop Mobile was great in customer service and replaced the laptop in great timely manner. I highlight recommend them to anyone. As I will be using again as they are a true and trustworthy vendor.

6 lutego 2025
Opinia niezależna
Logo Loop Mobile

Odpowiedź od Loop Mobile

We're so happy to hear about your positive experience! Thank you for the 5-star review and for highlighting our customer service. We're thrilled we could resolve the screen issue quickly and efficiently. We appreciate your trust in Loop Mobile and look forward to serving you again!

Oceniono na 5 z 5

A seamless transaction with very speedy…

A seamless transaction with very speedy delivery and a price that can’t be matched.
If you have an earlier iPhone, they have tons of accessories for it at a price that’s cheaper than what you’ll see on eBay.

9 stycznia 2025
Logo Loop Mobile

Odpowiedź od Loop Mobile

Thank you for the fantastic 5-star review! We're delighted you had a seamless experience with our speedy delivery and competitive pricing. We're happy you found our selection of accessories for earlier iPhone models a great value. We appreciate your business and hope to see you again soon! The Loop Mobile team.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej