Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I bought 2 eyeliners. Delivery was FREE to the netherlands which i didnt expect. Dispatch took less than a day and delivery overall took around 10 days, which is totally fine since it‘s from china. Wh... Zobacz więcej

Oceniono na 5 z 5

Great shipping! Free and pretty fast for asian items, product was neatly packaged and came with a freebie, pricing is superb too. Will be buying again!

Oceniono na 5 z 5

Awesome store where you can buy c beauty products and accessories, especially alt/colorful/goth style which is not very common here in northern europe. Shipping is very fast (yunexpress, it is very... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Lookhealthystore Guanggu Avenue No. 07, 3rd Floor, Building 3, Phase 3,International Enterprise Center, No. 1, Wuhan 430000 Hubei China I ordered a blemish corrector. The product is fine in itse... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z kosmetykami

Napisane przez firmę

We are focus on the Most Cost-effective Cosmetics from China, focusing on women who pursue life but don't want to make do, using the factory direct procurement model, LookHealthyStore keeps great quality and excellent price. LookHealthyStore insists on quality first, adhering the concept of "Let Beauty Be Your Daily Life", mainly targeting the North America, Europe, Australia, Asia and other consumer markets. We oppose consumerism, insist on simplifying packaging, and make a contribution to the earth's environmental protection. Buy more, Spend less, Have a happy shopping experience😽


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

37 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great shipping

Great shipping! Free and pretty fast for asian items, product was neatly packaged and came with a freebie, pricing is superb too. Will be buying again!

20 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Perfect

I bought 2 eyeliners. Delivery was FREE to the netherlands which i didnt expect. Dispatch took less than a day and delivery overall took around 10 days, which is totally fine since it‘s from china. What i didnt expect was that they even send me free cotton pads!! Amazing service!

8 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

I ordered 2 items for my girlfriends…

I ordered 2 items for my girlfriends Birhtday/Valentines Day. the Items came quickly and were packaged very safely! i want to thank the Store for the gifts and the hand written letter! She loved the 2 Lip products and the addons^^
tl:dr great products, fast delivery, very nice costumer support

14 lutego 2026
Opinia niezależna
Logo LookHealthyStore

Odpowiedź od LookHealthyStore

We were worried our handwriting wasn't good enough, so we wrote several versions and chose the best one. We're so happy to see your comment. We will continue to do our best in every product and every task.

Oceniono na 5 z 5

Really nice

Really nice! The delivery was very fast, the packaging was very good, and they gave me a free face mask ❤️. Very satisfied ^^

9 lutego 2026
Opinia niezależna
Logo LookHealthyStore

Odpowiedź od LookHealthyStore

This is a face mask that we use ourselves, so we often give it as a gift. Thank you for your valuable review; it's a huge encouragement to us.

Oceniono na 5 z 5

Phenomenal customer service

I had some issues with the delivery because of the courier in Australia and they had misdelivered my parcel. Then someone had stolen the parcel! It was devastating as I had spent a lot of money. When i reached out to the office, which is China by the way, despite the time difference and difficulty with communication and contacting the courier, they were so helpful throughout the whole process. Finally they managed to get me my parcel in the way to me again! I havent received ut yet but i can vouch for their customer service and work ethic and its 100/10!!!!

14 stycznia 2026
Opinia niezależna
Logo LookHealthyStore

Odpowiedź od LookHealthyStore

We're so happy to see your comment! Your happiness is our joy. We hope you have fun with your makeup!

Oceniono na 5 z 5

Great products, free shipping and fast delivery

All of the makeup came in about 2 weeks, everything was packed nicely and tightly, I also got two freebies, which I am so grateful for!!! Also all of the make up is amazing and I will definitely buy again

30 grudnia 2025
Opinia niezależna
Logo LookHealthyStore

Odpowiedź od LookHealthyStore

Thank you for your valuable feedback; we will continue to do our best in everything we do.

Oceniono na 5 z 5

Fantastic experience, will order from here again!

I had a great experience ordering from LookHealthyStore for the first time! Communication about my order was clear and helpful, as was tracking information.

The order arrived quite quickly considering it was moving from China to Ireland at a busy time of year (about 2 weeks). No additional fees upon arrival as promised and free shipping.

All products arrived in perfect condition - I was ordering fragile eyeshadows as well as lip products, and everything was sealed with plastic so it was definitely all brand new.

The only slightly inconvenient thing is you can view the prices in your currency (in my case Euro) but when you check out it has to be in USD.

I'll definitely be ordering from here again!

21 listopada 2025
Opinia niezależna
Logo LookHealthyStore

Odpowiedź od LookHealthyStore

Paying in US dollars is PayPal's default setting, and we are unable to change it. We apologize for any confusion this may cause. Thank you for your support and valuable feedback. We hope you enjoy your makeup.

Oceniono na 5 z 5

So happy I finally decided to order those eyeshadow palettes!!

Finally decided to order a few eyeshadow palettes that I'd been eyeing for a lil while and I am so glad I did!!! They're beautiful and I couldn't be more thrilled 🥰🥰
It was incredibly well packaged, the team communicated tracking very well, too! Appreciate yall so much, will most certainly be ordering again☺️

20 listopada 2025
Opinia niezależna
Logo LookHealthyStore

Odpowiedź od LookHealthyStore

Thank you for your trust and support. We will continue to do our best in everything we do.

Oceniono na 1 z 5

Paid effectively 10€ for a refunded order

Placed a 200€ order. Didn't hear any updates for an entire week, began to regret my impulse purchase and asked for a refund. The refund amount was 10€ short, I had to ask them why and was told because of exchange rates.
This is extremely upsetting, if I had known there'd be effectively a fee for changing my mind I wouldn't have cancelled the order. Nobody warned me before or after and if I hadn't checked the transaction amounts I wouldn't have found out either.
It's deeply unprofessional to not refund the full amount, if there's issues with exchange rates at least offer store credit or warn customers of possible fees before letting them cancel.

EDIT: to be clear, the 10€ is not being charged by Lookhealthystore, it is being charged by Paypal. I contacted PayPals customer service and they said it's not a mistake and I need to pay them. The reason for my bad review is the lack of warning that this might happen from Lookhealthystore and that they are not willing to help if this happens. A simple 10€ store credit or giftcard would have convinced me to place the order again.
Although I admit it was my fault for becoming impatient after not receiving a shipping confirmation after a long time and cancelling in the first place.

18 listopada 2025
Opinia niezależna
Logo LookHealthyStore

Odpowiedź od LookHealthyStore

Regarding your order LH6014194, a refund fee of €9.439 was deducted.
You paid €195.12 when you purchased the item, and received a refund of €185.69, resulting in a difference of €9.439. We just called to inquire about this fee.

PayPal explained that it was due to two reasons:
1. Currency exchange fees.
2. Exchange rate fluctuations.

You can contact your local PayPal account in Germany to request a refund of this €9.439 difference.

We provide a full refund; we did not charge any fees.
Please confirm.

We sincerely apologize for the inconvenience caused.

Oceniono na 5 z 5

THANK YOU SO MUCH 🤍🤍

such a helpful company! i recently purchased a gift box set, but made the mistake of not buying the outer packaging box.. they replied quickly to my email and allowed me to purchase the box on its own!! which they don’t normally sell separately😭 so i recommend completely such a great company🤍

5 listopada 2025
Opinia niezależna
Logo LookHealthyStore

Odpowiedź od LookHealthyStore

Everything that makes you happy is worth our best effort. We will continue to do our best in every detail. Have a nice day -:)

Oceniono na 5 z 5

Amazing! 100000% Recommend

I am so pleasantly surprised with my experience with LookHealthyStore! What a lovely first impression I had,I am super excited to order again :-) My order arrived exactly 14 business days after purchase, a perfectly reasonable timeframe for international shipping. Each item was securely packaged and I even got some free gifts. Very much appreciated but unexpected <3 I want to say thank you to the warehouse team and to Echo! One suggestion I have is to eventually integrate customer reviews or feedback on the site if possible? I did not hear of this store before, I was skeptical of placing my order because I did not see any sign of life aside from the products on your site, but I did want to try specific CBeauty products and the pricing and shipping was very reasonable with you all. Thanks again!

31 października 2025
Opinia niezależna
Logo LookHealthyStore

Odpowiedź od LookHealthyStore

Thank you for your suggestion. We used to have a customer review feature, but we discontinued it. It seems we made an unwise decision. We will consider re-enabling this feature; please give us some more time. Thank you very much, and have a wonderful day.

Oceniono na 5 z 5

Excellent Communication

I purchased some items from LookHealthyStore on 4/17/25, to be shipped to me in the USA. On 4/23/25 they emailed me about shipping delays due to them needing to change the logistics transportation company because of the new US tariff policy, and provided me my new tracking number. Even with that delay I received my package on 5/3/25. I really appreciated that they took the initiative to change the companies they worked with to help me and other US customers get our packages quickly, and they they were proactive in communicating with me. It was my first purchase with LookHealthyStore, and I was very relieved and comforted that they did that.
All products came in perfect condition (purchased Girlcult eyeshadow palette [~$40] and lip gloss [~$19], and a QianYan eyeshadow palette [~$43], which qualified me for free shipping).

17 kwietnia 2025
Opinia niezależna
Logo LookHealthyStore

Odpowiedź od LookHealthyStore

Everything we do is worthwhile if it makes you happy. We will continue to do our best in everything we do.

Oceniono na 5 z 5

5 stars!

great experience! my package was shipped quickly and arrived to Canada safely in the expected timeframe. my items were packaged carefully in bubble wrap, and they also added a couple freebies including a face mask! customer service from Echo was also timely and very helpful. i’m planning on ordering again very soon :-)

23 września 2025
Opinia niezależna
Logo LookHealthyStore

Odpowiedź od LookHealthyStore

We are happy to see you happy, and we wish you continued good luck.

Oceniono na 1 z 5

Customer service tried to get out of returning defective item

At first everything was great, responsive customer service team helped restock a product I missed. When I got the product however it looked nothing like what was pictured in that it was obviously defective. I took pictures and sent a detailed email to customer service and they wrote me off, made it obvious they hadn’t even read my whole email, and offered 10% back. I had to argue to return the item as they claimed it was limited edition and they wouldn’t be able to replace. And now, a couple days later, they have the product mysteriously restocked on their website despite claims that they would not be able to replace my defective item.

27 lipca 2025
Opinia niezależna
Logo LookHealthyStore

Odpowiedź od LookHealthyStore

I've confirmed your order with customer service. The CROXX Dark Rouge Lip Mud you purchased is indeed a limited edition product. You were dissatisfied with the zinc coating on the outer shell. We've discussed this with CROXX, and their outer shells are all similar. The blogger's video and pictures show a brighter light, making the outer shell appear shinier. Upon learning of your dissatisfaction, our customer service staff has issued you a full refund. We are truly sorry for this poor shopping experience. A week after processing your order, CROXX gave us their last remaining stock. Because some customers were still unsuccessful, we added a small amount of stock. We failed to explain this to you promptly, which is a mistake on our part. I'm truly sorry.

Oceniono na 5 z 5

Wonderful store

Awesome store where you can buy c beauty products and accessories, especially alt/colorful/goth style which is not very common here in northern europe.
Shipping is very fast (yunexpress, it is very convenient since the last mile(citymail) delivers it to my door). Payment is super easy. I used Paypal.
This shop is very trustworthy. Very safe and Echo is a wonderful owner. Very nice communication.
I will definitely be a repeat customer and will be ordering more in the future. Thank you

29 lipca 2025
Opinia niezależna
Logo LookHealthyStore

Odpowiedź od LookHealthyStore

Seeing you happy, we are happy too, and it will motivate us to develop more and better C-beauty items.

Oceniono na 5 z 5

Store valido

Ho acquistato un rossetto durante i saldi del 21/01/25 con spese di spedizione gratis + codice sconto + no dogana. A causa delle festività in Cina, il pacco è stato spedito il 2/02/25 e mi è arrivato a casa il 24/02/25. I tempi di attesa sono nella norma, se siete abituate ad acquistare sui siti cinesi skincare e makeup. Personalmente io mi sono trovata benissimo perchè il prodotto era impacchettato in modo sicuro e mi è stato omaggiato anche un campioncino (avevo speso veramente poco, considerate che molti negozi beauty anche con una spesa elevata non vi regalano niente!), è uno shop veramente conveniente per chi è interessato al mondo c-beauty perchè ha tanti marchi indie e il rapporto qualità-costo è molto elevato! Shop super professionale, comprerò sicuramente altre volte.

21 stycznia 2025
Opinia niezależna
Logo LookHealthyStore

Odpowiedź od LookHealthyStore

Dopo aver letto il tuo messaggio, riteniamo che tutti i nostri sforzi siano stati ripagati. Lavoreremo ancora più duramente per migliorare il sito web di C-beauty.

Oceniono na 5 z 5

Great Option for Cbeauty Purchases

I was overjoyed to find a site that ships cbeauty indie brands internationally and 100% would purchase from here again. I bought two eyeshadow palettes by DRAMO. Shipping was pretty fast with solid packing for the order! Very appreciative of their customer service and communication.

Only downside was the local courier, who threw the package near the back garbage at the back of our house. (I sent a email to the courier service), but thankfully the contents were unharmed and absolutely beautiful. I’d 100% order again for any cbeauty wants/needs.

25 maja 2025
Opinia niezależna
Logo LookHealthyStore

Odpowiedź od LookHealthyStore

I am glad that you like Dramo eyeshadow and hope it can bring you more beauty and good mood. I also hope that the courier can be gentler in the final delivery, so that the experience will be better.

Oceniono na 5 z 5

Impeccable !!

J'ai passé une commande le 29 mars (1 primer + 2 palettes), expédiée le 3 avril, j'ai reçu un mail de suivi le 5 avril et je l'ai finalement reçue en parfait état le 18 avril. Un peu long mais c'est compréhensible étant donné que cela vient de Chine. Je n'ai pas eu de frais de douanes à payer, et agréablement surprise car il y avait 2 petits cadeaux dans mon colis, ça fait toujours plaisir. Je recommande ce site sans problème !

18 kwietnia 2025
Opinia niezależna
Logo LookHealthyStore

Odpowiedź od LookHealthyStore

I am very happy to read your comments. Your happiness is our happiness. We will cherish this trust and support and do a good job in our products and services.

Oceniono na 5 z 5

purchases

I love this store very much, I made two large purchases (both orders totaled about £700) from this store and everything was fine every time, and they also gave me small gifts in addition. I would really like to recommend making purchases on this site, because the prices are very good and the guys often give some discounts. I will definitely make orders from you again, the only store with Chinese products that I trust. Thank you so much

19 lutego 2025
Opinia niezależna
Logo LookHealthyStore

Odpowiedź od LookHealthyStore

Thank you for your love, which is our greatest motivation. We will not forget our original intention, maintain our passion and enthusiasm, and provide better products, prices and services.

Oceniono na 2 z 5

Articolo errato!

Ho ordinato due palette. L’ordine è arrivato nei tempi stabiliti ma una delle due palette non era quella che avevo ordinato. Inoltre, per aprirla e vedere l’interno (e quindi constatare l’errore) ho dovuto rompere la carta da pacco che la avvolgeva, rendendola quindi impossibile da mandare indietro. Ho già fatto presente questo al servizio clienti. Quello che mi aspetto ora è che mi venga inviata gratis la palette corretta in tempi brevi siccome mi serve per lavoro entro due settimane. Attualmente stanno gestendo con professionalità il mio problema e sono molto contenta di ciò. Appena avrò l’articolo corretto lascerò la recensione finale.
Edit: l’articolo corretto è arrivato il prima possibile come promesso e ne sono grata ma gli ombretti non scrivono, come provato da un video che ho prontamente inviato al sito. Non mi hanno però creduta, nonostante nel video si vedesse benissimo il problema. Probabilmente la palette è vecchia e di cattiva qualità. Mi hanno detto di provare con primer e pennello ma sono una makeup artist da anni, non è forse la prima cosa che io stessa ho fatto? Cattiva assistenza e cura del cliente in questo caso, ne sono davvero dispiaciuta.un rimborso o un buono sarebbero doverosi in questi casi. Non comprerò più! Sembra quasi che vogliano darmi della truffatrice. Pessima esperienza davvero. Mi spiace perché ero partita con molto entusiasmo nel portare nuovi prodotti ai miei top clienti

11 listopada 2024
Opinia niezależna
Logo LookHealthyStore

Odpowiedź od LookHealthyStore

We are really sorry that you have such a bad shopping experience. I have forwarded your comment to our team. We will sincerely solve your problem. At the same time, we will improve the process to prevent the tragedy from happening again. Thank you very much for your valuable evaluation, which gives us the opportunity to improve.

Respond again: All products on our website have all been internally tested, and every step is very strict, including quality, implementation standards, product ingredients, production date, and plastic sealing standards.
And we also re-sent new products as soon as possible according to the customer's requirements, and we are also using this product ourselves. I really can't understand the problem in the video.
We hope that our sincerity can bring back beauty, rather than malicious framing.

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Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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