For new customer, entitled a 25 % off yet it is with restrictions. The product I ordered ( Dr Hauschka- regenerating serum) is not entitled. Then I try 25APP using apps to place order, in vain again... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The Products which I had always bought offering great discount this time. If the Nov 11 Promotion that includes my products, then I would like to buy more. On the other hand, the variety of the... Zobacz więcej
Reakcja na opinię
Kieran has helped me solve my problem in the most effective way and has been super helpful and present. Not to mention, she is extremely patient. I deeply appreciated the support given to me throughou... Zobacz więcej
Overall the product range offered is great. It would be even better if including some brands like Origins But for the packaging, suggested using bubble wrap for glass bottle. The space inside... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Lookfantastic 是美容護膚精品在線商城，也是英國規模最大、品種最全的專業美妝購物網站之一，提供極具性價比的高品質美妝產品，直接安全運送到世界各地，並以全球無障礙的輕鬆購物方式，為您提供更加有品質的時尚生活方式。
Dane kontaktowe
Stany Zjednoczone
- lookfantastic.com.hk
3,9
Dobra
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great place to buy something I want
29 marca 2023
Odpowiedź od LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Imogen was so understanding & sorted…
Imogen was so understanding & sorted out my issue so quickly and without a fuss! Thanks so much Imogen
9 marca 2023
Opinia niezależna
Odpowiedź od LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I like your speed of delivery
I like your speed of delivery, however, for little products, you used a big box with so many papers to wrap it, it's absolutely not environmentally friendly, can you use a smaller box, no need so many papers?? Also, I forget my password, and I have great difficulty to reset my password. Other than these, all are great! Your products are good!
31 stycznia 2023
Odpowiedź od LookfantasticHK
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Quick response and problem solved.The…
Quick response and problem solved.The best!
9 stycznia 2023
Opinia niezależna
Odpowiedź od LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
feedback
You are one my of favorite shops.
I request you to replenish Talika Eyelash conditioning gel in the store so that they are available to me on demand.
Thank you for your kind attention.
31 grudnia 2022
Odpowiedź od LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Odpowiedź od LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
The first time promotion code do not…
The first time promotion code do not work. I bought 3 different items, but the code do not work at all.
30 grudnia 2022
Odpowiedź od LookfantasticHK
Hi Suet,
Thank you for your review. I am very sorry to hear you had trouble using your discount code and for the disappointment caused. I would love to get this resolved for you and have now sent you a message via your account.
Kind regards
Nadine
Odpowiedź od LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
efficient and price reasonable
30 listopada 2022
Odpowiedź od LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
No further track update since the last…
No further track update since the last one told me that the product has not yet been sent out. As long as I dont have an account under ur company, I have no ways to contact and enquire on the progress.
14 listopada 2022
Odpowiedź od LookfantasticHK
Hi Steven,
Thank you for leaving your review.
I am very sorry to hear that you have not yet received your order and I appreciate the inconvenience this may be causing. I have sent a message via your account to assist you further with this matter. Please see this message at your convenience.
I look forward to getting this resolved.
Kind regards,
Amy
multiple choice
There are many different types of products to choose from and fast delivery.
1 listopada 2022
Odpowiedź od LookfantasticHK
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Claire
Payment couldn’t be authorised even
Payment couldn’t be authorised even
Though the card has no problem
1 listopada 2022
Odpowiedź od LookfantasticHK
Hello Eunice,
Thank you for taking the time to leave your review.
I am so sorry to hear about the issues you have faced. I have sent a message via your account, to assist you further with this matter. Please see this message, at your convenience.
I look forward to resolving this for you.
Kind regards,
Liam
Credit card never gone through…
Credit card never gone through regardless of no problem with the csrd
1 listopada 2022
Odpowiedź od LookfantasticHK
Hello A,
Thank you for taking the time to leave your review.
I am so sorry to hear about the issues you have faced. I have sent a message via your account, to assist you further with this matter. Please see this message, at your convenience.
I look forward to resolving this for you.
Kind regards,
Liam
Odpowiedź od LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Odpowiedź od LookfantasticHK
Привет,
Спасибо, что оставили свой отзыв!
Всегда приятно получать такие отзывы от наших постоянных клиентов.
Ваши отзывы всегда помогают нам поддерживать и улучшать наши услуги, и команда будет очень рада услышать ваши добрые комментарии.
Если у вас возникнут какие-либо вопросы или вопросы, пожалуйста, не стесняйтесь обращаться к нам, и мы будем рады помочь.
Берегите себя и хорошего дня.
С уважением,
Джейн
buy all you need in one-go
attractive discounts offered from time to time, with a wide variety of brands to suit individual needs in one-go
31 października 2022
Odpowiedź od LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
great shopping experience !
1 października 2022
Odpowiedź od LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Odpowiedź od LookfantasticHK
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
The system is running very smoothly for…
The system is running very smoothly for the processing.
1 października 2022
Odpowiedź od LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Its user friendly
Its user friendly! Clear layout of the products! Most importantly i am so into sale.
1 września 2022
Odpowiedź od LookfantasticHK
Thank you for taking the time to leave your review.
We value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Kind Regards,
Amy
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.