London Blind Co. Limited Recenzje 

126
Wynik TrustScore: 4.5 na 5

4,7

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Oceniono na 5 z 5

All told an amazing experience. Phil was so helpful and patient in the showroom, going through all the options of the hundreds of samples they have in there, and I am quite indecisive! Then Fabio an... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very helpful from the start, good quality blinds,kept up to date with fitting times, fitter arrived on the dot, very pleasant, done the job in no time, vey pleased with product, they look lovely, qui... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have used this company before and they were excellent so did not hesitate to use them again. Their customer service is amazing, from the showroom where we advised about what type of blinds were bes... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Phil the Manager was very helpful in explaining the different sorts of blinds we could have on our bifolding doors. We are very pleased with them. The fitter came (sorry didn’t ask his name)and did a... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z żaluzjami

Napisane przez firmę

We have been here at Long Lane since 1988, and offer a reliable and trustworthy service from this shop/factory location. With the same owner in place, our team is still servicing and looking after blinds that we fitted 30 years ago! Ask your friends, we're confident that you will know someone who's chosen us before.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

126 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(126)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 38

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Oceniono na 5 z 5

Very helpful in choosing products

Very helpful from the start, good quality blinds,kept up to date with fitting times, fitter arrived on the dot, very pleasant, done the job in no time, vey pleased with product, they look lovely, quite a lengthy waiting time, for fitting, but none the less very pleased,

30 czerwca 2026
Opinia niezależna
Logo London Blind Co. Limited

Odpowiedź od London Blind Co. Limited

Thank you for your lovely feedback! We’re so pleased you’re happy with your new blinds and that the team kept you informed throughout. We appreciate your patience with the lead time, and we’re delighted you’re pleased with the finished result.

Oceniono na 5 z 5

All told an amazing experience

All told an amazing experience. Phil was so helpful and patient in the showroom, going through all the options of the hundreds of samples they have in there, and I am quite indecisive!
Then Fabio and Neil were booked in for a 12-2pm slot, and where they were slightly running early they were kind enough to wait patiently outside until I was available. After a seamless installation of 4 blinds, where 3 are mechanical they left. I tried the remote on one which was set up backwards, where up went down and down went up, I emailed and they were back at my door to correct this within minutes. I’m so pleased with this company, and I’m looking forward to having blinds! Very professional and courteous bunch! Thank you Phil, Fabio and Neil.

24 lipca 2026
Opinia niezależna
Logo London Blind Co. Limited

Odpowiedź od London Blind Co. Limited

What a fantastic review—thank you, Kay!

We're delighted to hear you had such a positive experience from start to finish. Phil will be pleased to know his patience and guidance in the showroom helped you find the right blinds, and we're glad Fabio and Neil made the installation process smooth and hassle-free.

We also appreciate your understanding regarding the remote setup, and we're pleased we could get back to you quickly to put things right.

Thank you for your kind words and for choosing London Blinds. We hope you enjoy your new blinds for many years to come!

Oceniono na 5 z 5

Excellent Company

I have used this company before and they were excellent so did not hesitate to use them again. Their customer service is amazing, from the showroom where we advised about what type of blinds were best for our rooms, a home visit to get exact measurements and the installation. Friendly and professional team from start to finish and very pleased with the quality of blinds. They are a small and local business and I would highly recommend them.

20 lipca 2026
Opinia niezależna
Logo London Blind Co. Limited

Odpowiedź od London Blind Co. Limited

Thank you for choosing us again, Chris! We’re delighted to hear you had another great experience and that our team provided helpful advice and professional service throughout. Your continued support and recommendation of our local business mean a great deal to us.

Oceniono na 5 z 5

Highly recommended!

Phil and his team is very helpful throughout the whole process, from selecting the fabric, coming to our home to take measures and installing the blinds. Highly recommended!

1 lipca 2026
Opinia niezależna
Logo London Blind Co. Limited

Odpowiedź od London Blind Co. Limited

Thank you for your kind review! We’re delighted to hear Phil and the team made the whole process straightforward and enjoyable. Your recommendation means a great deal to us.

Oceniono na 5 z 5

Thank you Phil and team

Thank you Phil and team. We are so pleased with our shutters. Your experience and advice was invaluable. Excellent customer service and seamless installation. 5 stars all round

9 lipca 2026
Opinia niezależna
Logo London Blind Co. Limited

Odpowiedź od London Blind Co. Limited

Thank you for your lovely feedback! We’re delighted you’re so pleased with your new shutters and that Phil and the team could help make the process smooth from start to finish. Your support is greatly appreciated.

Oceniono na 1 z 5

AVOID AT ALL COSTS

AVOID AT ALL COSTS
My partner and I wanted to use this company instead of the usual other big branded blind companies so we could support local businesses. We went to the store and chose our new blinds and their colour and tapes. We booked in our fitting appointment after waiting for the blinds to be made which was around 4 weeks before which was fine but when the day of the fitting came, straight away it was noticed that there was no tapes on the blinds for upstairs or downstairs even though it was on our invoice. We spoke with our fitter who offered a small discount to compensate for that, we agreed the price as the blinds still looked nice. It was shortly afterwards we noticed the blinds downstairs were white and not the grey we had chosen. At this point for the amount of time and money we had spent on these blinds it did not match the end product we should have received.
This was raised with the manager who was completely dismissive, did not apologise and kept stating ‘it’s the suppliers fault not mine’ this is not the response we expected from him at all and he was completely against trying to offer any sort of resolution or discount for the fact the blinds are not what we ordered. In the end he said ‘how much?’ To which we put forward an offer of discount to keep the blinds we hadn’t ordered and to which he then tried to lie and state he never asked us what discount we would want. He sat and argued consistently on the phone for a good 10 minutes stating ‘he will be loosing money’ and ‘suppliers make mistakes’ but at no point could see why we were so frustrated. Our fitter was the saving grace who saw our frustrations and contacted the manager himself to agree the discount which was honoured.
While the blinds finished being fitted one of the mechanisms did not work to which the manager needed to attend our property where he made our fitter bring the blinds back outside the house and did not even make the effort to greet us. Once the blinds were fitted it was noticed the request when ordering them for both toggles to be on the right hand side of the blind so access was easier to open and close them, this was also ignored or I’m sure he would say another ‘supplier error’. So all in all the wrong colour blinds, no tapes and the toggles were wrong. Would not advise anyone to use such an unprofessional dismissive service from a money orientated manager.

7 lipca 2026
Opinia niezależna
Logo London Blind Co. Limited

Odpowiedź od London Blind Co. Limited

We don’t normally respond to individual negative reviews, as we recognise that every customer is entitled to their opinion. However, as negative reviews are uncommon for our business, we feel it is important to clarify the circumstances surrounding this order so that prospective customers have the full picture

We’re disappointed to read this review, particularly as it does not reflect the full sequence of events.

There were errors with part of your order, and we fully accept that this caused inconvenience. As soon as the issues were identified, our intention was to replace the affected blinds at no cost to you. The manufacturer acknowledged the mistake and agreed to remake the incorrect items.

Instead, you requested to keep the incorrectly supplied blinds in exchange for financial compensation. After discussion, we agreed to the amount you requested, which was paid, and you chose to retain the blinds rather than have them remade and replaced.

For that reason, it is difficult to understand a review centred on the colour and specification of products that you ultimately elected to keep instead of allowing us to provide the correct replacements.

We accept that mistakes can happen, whether during ordering or manufacture, but we believe a business should be judged by how it resolves those mistakes. In this case, we offered a full remedy by replacing the affected products, and when you preferred compensation instead, we honoured that agreement.

We regret that you remain dissatisfied, but we do not believe it is fair to suggest that we refused to resolve the issue when a replacement was available throughout and an alternative resolution was agreed at your request.

We accept responsibility when mistakes occur, and our priority is always to put them right. We believe that offering to replace the products free of charge was the correct resolution, and when the customer preferred compensation instead, we honoured that agreement. While we respect that they remain dissatisfied, we feel this review does not accurately reflect how the matter was ultimately resolved.

Oceniono na 5 z 5

Excellent service

James was excellent in fitting my blinds. He was quick and efficient and pleasant to talk to. I have used London Blind Company before and shall do in the future.

30 czerwca 2026
Opinia niezależna
Logo London Blind Co. Limited

Odpowiedź od London Blind Co. Limited

Thank you for your kind review and for choosing us again. We’re delighted to hear James provided such efficient and friendly service. We truly appreciate your continued support and look forward to helping you again in the future.

Oceniono na 5 z 5

Phil the Manager was very helpful in…

Phil the Manager was very helpful in explaining the different sorts of blinds we could have on our bifolding doors. We are very pleased with them. The fitter came (sorry didn’t ask his name)and did a very good job, very efficiently, cleared up etc. we would have no hesitation in recommending The London Blind Co.

11 czerwca 2026
Opinia niezależna
Logo London Blind Co. Limited

Odpowiedź od London Blind Co. Limited

Thank you so much. We really appreciate your kind review.

Oceniono na 5 z 5

I’ve had window shutters fitted by…

I’ve had window shutters fitted by London blinds on my first property and now at my new property and both times I’ve been so happy with the quality and workmanship. I would highly recommend London blinds if you’re thinking of having window shutters fitted. ☺️👍🏻

27 maja 2026
Opinia niezależna
Logo London Blind Co. Limited

Odpowiedź od London Blind Co. Limited

Thank you for choosing us again for your new home—it means a lot to have your continued trust. We’re delighted you’re so happy with the quality and workmanship, and we truly appreciate your recommendation.

Oceniono na 1 z 5

Bought incredibly expensive blackout…

Bought incredibly expensive blackout blinds which leak masses of light due to seemingly immensely poor design. Spoke to company which seemed disinterested in resolving the problem. Going to get someone else in at my expense to fix the problem with this.

Bought much cheaper blinds from random blind website and they work beautifully. Stunningly paying a small fortune for blinds from this company was a waste of money.

Will definitely not return. I will avoid avoid avoid them

20 kwietnia 2026
Opinia niezależna
Logo London Blind Co. Limited

Odpowiedź od London Blind Co. Limited

thank you

Oceniono na 5 z 5

Do not underestimate this company

All the way through from enquiry to order to fitting, this company was helpful friendly and efficient. Have used them every time we have had blinds fitted. May be a small local business but not small on professionalism or expertise.

22 maja 2026
Opinia niezależna
Logo London Blind Co. Limited

Odpowiedź od London Blind Co. Limited

Thank you for your continued loyalty and kind words. We’re so pleased you’ve consistently found our team helpful and efficient. Your support of our local business truly means a great deal to us.

Oceniono na 5 z 5

Really god service

Really god service, bit of a wait for the shutters however I was told this was the case but they did arrive on time and was worth the wait so pleased with how they look , fitters did a great job

21 maja 2026
Opinia niezależna
Oceniono na 5 z 5

James did a fantastic job fitting our new blind and curtain

James did a fantastic job fitting a new kitchen blind and shade curtain for our living room. He is very friendly and professional and we were very grateful for his help.

All the staff at London Blinds are super lovely, going through all the options available for windows, helping us to make the right choice.

I would thoroughly recommend them, they are a local company offering a real professional service that is superior to some of the well known bllind and curtain companies out there.

30 kwietnia 2026
Opinia niezależna
Logo London Blind Co. Limited

Odpowiedź od London Blind Co. Limited

Thank you for such thoughtful feedback! We’re delighted James and the team helped you find the right choice and delivered a professional installation. Your recommendation and support for our local business truly mean a lot to us.

Oceniono na 5 z 5

Day/Night Blinds

Excellent service, ready when they said they would be, fitted expertly. Very pleased with the result.

1 maja 2026
Opinia niezależna
Logo London Blind Co. Limited

Odpowiedź od London Blind Co. Limited

Thank you for your kind review! We’re pleased everything was ready on time and fitted expertly. It’s great to hear you’re so happy with the result.

Oceniono na 5 z 5

Blackout Pleated Blind for Shutters.

Have purchased a number of blinds and shutters from the London Blind Co. over the years and they always produce an excellent product along with great customer service, from the office staff through to the fitters.

Highly recommend them as a company.

28 kwietnia 2026
Opinia niezależna
Logo London Blind Co. Limited

Odpowiedź od London Blind Co. Limited

Thank you for your continued support over the years. We’re delighted you’ve consistently enjoyed both our products and service from the whole team. Your recommendation is truly appreciated.

Oceniono na 4 z 5

Blinds - just what I wanted

From start to finish the process of ordering blinds from London Blind Company in Bexleyheath was seamless. Staff were efficient, knowledgeable and no question was too silly, the price was the best in the market compared to other quotes I received. All in all a good service which I am delighted with.

28 kwietnia 2026
Opinia niezależna
Logo London Blind Co. Limited

Odpowiedź od London Blind Co. Limited

Thank you for your review, it's much appreciated

Oceniono na 5 z 5

Outstanding service

Outstanding service, delivered with exceptional professionalism and impeccable expertise.

8 kwietnia 2026
Opinia niezależna
Logo London Blind Co. Limited

Odpowiedź od London Blind Co. Limited

Thank you for your wonderful feedback! We’re delighted to hear you experienced such professional and expert service. Your support is truly appreciated.

Oceniono na 5 z 5

Once again an excellent installation

Once again an excellent installation.
This time 2 sets of shutter blinds.
They look great.
Highly recommend the London Blind Company.

9 kwietnia 2026
Opinia niezależna
Logo London Blind Co. Limited

Odpowiedź od London Blind Co. Limited

Thank you for your continued support and recommendation! We’re delighted to hear your new shutter blinds look great and that the installation met your expectations once again. It’s always a pleasure working with you.

Oceniono na 5 z 5

Excellent service

They take time to understand what you want and need. The blinds are good quality and the service is excellent: from measuring up the window space to fitting the blinds.

27 marca 2026
Opinia niezależna
Logo London Blind Co. Limited

Odpowiedź od London Blind Co. Limited

Thank you for your kind words! We’re delighted to hear you felt listened to throughout the process and that you’re pleased with the quality and service from start to finish.

Oceniono na 5 z 5

Excellent Company to deal with

Excellent Service from choosing the blinds, having the measurements done and installation
The shop staff were very informative and helpful, not pushy at all and gave an instant quote.
The installation was efficient and James asked if we had any questions, which he then answered fully. He even took our old blinds away.

4 marca 2026
Opinia niezależna
Logo London Blind Co. Limited

Odpowiedź od London Blind Co. Limited

Thank you for your wonderful review! We’re delighted to hear the whole process felt smooth and informative from start to finish. It’s great to know James and the team took good care of you. Your feedback is truly appreciated.

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