Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had a great experience with this company at Christmas. I left everything to the last minute and they were able to deliver 5 on Christmas eve into Canberra to my staff who were all delighted to re... Zobacz więcej

Oceniono na 1 z 5

1. I received no information about dispatch, tracking, or delivery. 2. In spite of my written instructions to leave the package at the door, it was not delivered. No Auspost card was found by the fami... Zobacz więcej

Oceniono na 5 z 5

Provides unique combination "bouqets" of choclates and gift items of your choice, packaged beautifully and delivered efficiently. Lollypotz wins because they deliver on Saturdays unlike a lot of the... Zobacz więcej

Oceniono na 5 z 5

Have ordered several times from Lollypotz over the years for gifts. They are fantastic. Quick, professional and the product is excellent quality. When guests or recipients receive their gift, they are... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z podarunkami
  2. Manufaktura czekolady
  3. Sklep z czekoladą

Napisane przez firmę

Gift giving has never been so easy and fun! Everyone loves chocolate but with us at Lollypotz, it's more of an obsession! That's why everything is sweet here; chocolate gifts, chocolate bouquets and even chocolate hampers! So order any of the chocolate hampers, chocolate gifts or chocolate bouquets online or by phone. Lollypotz is committed to excellence in quality. We wrap our chocolates in full and protect the chocolate from the stem. We guarantee the quality and freshness of the product.


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

45 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Lovely product and great option for a…

Lovely product and great option for a lockdown birthday gift. We had an issue with the initial delivery and the team were wonderful about sorting it out for us and providing and correctly delivering a replacement, which was greatly appreciated.

31 sierpnia 2021
Opinia niezależna
Logo Lollypotz

Odpowiedź od Lollypotz

Thank you Chris for the lovely review.

Oceniono na 5 z 5

Brilliant all round

Brilliant all round. Customer service presentation 100% & value for money. Thank you so much.

30 sierpnia 2021
Opinia niezależna
Logo Lollypotz

Odpowiedź od Lollypotz

Thank you Meghan for the review.

Oceniono na 5 z 5

Nephew loved his Lollypotz gift

My 7yr old nephew loved his Lollypotz birthday gift. Having a 7th birthday in lockdown is not very fun but Lollypotz turned that frown upside down. Thank you!

28 sierpnia 2021
Opinia niezależna
Logo Lollypotz

Odpowiedź od Lollypotz

Thankyou Emily for the review

Oceniono na 5 z 5

Lollypotz was Fantastic

Lollypotz was a fantastic option to send something fun and different to my two nieces who are in lockdown. They were so helpful with making sure my order arrived on time. My nieces were delighted and surprised which made the whole experience with Lollypotz very satisfying.

26 sierpnia 2021
Opinia niezależna
Logo Lollypotz

Odpowiedź od Lollypotz

Thankyou for the review

Oceniono na 5 z 5

fabulous gift basket

Wonderful birthday delivery with delightful products: wine, chocolate & fresh fruit

18 czerwca 2021
Opinia niezależna
Logo Lollypotz

Odpowiedź od Lollypotz

Thankyou Belinda for the review

Oceniono na 5 z 5

Very Good Service

Ordered a bouquet to be sent to Melbourne - received a phone call to confirm that the Company was located in Canberra and it would be a couple of days until it got there - and it was delivered as expected and packed beautifully and protected. Was ok for it to take a few days as they kept me up to date and my expectations were that it would be there at the end of the week, would use again definitely.

26 kwietnia 2021
Opinia niezależna
Oceniono na 1 z 5

falsehoods and twisting of facts ---bouquet presentation never questioned . And the rudeness shines through .

I ordered early for Easter for my family in Australia ( I live in the UK) I discovered through Skype call that what was delivered was not what I ordered . So disappointing . Customer service were simply rude when I complained - putting myself and my family in the wrong . They offered a voucher for my next purchase which won't happen after their offensive email . Maybe a contact to ask if a substitution is acceptable would be reasonable customer service ? Rather than a snippety email with veiled suggestions of dishonesty and manipulation by their customer . Have bought from them before but never again . So , Lollypotz keep your $30 - I can shop wherever I choose and it won't be with you .

9 kwietnia 2021
Opinia niezależna
Logo Lollypotz

Odpowiedź od Lollypotz

Thanks for your review. As you are aware we received a photo of the bouquet which had been pulled apart and you had queried the contents. We simply stated to you that the photo you sent us wasn’t a reflection of what was received. Some chocolates were replaced with products of a higher value
As we were out of stock of one item (as our terms state we will always replace with a product of higher value if this occurs). You were not happy with this so we offered you and sent you a $30 voucher which you promptly told us what we could do with. We are sorry you were disappointed, we attempted to resolve this with you, but there was no resolution that would suffice in this instance.

Oceniono na 5 z 5

LollyPotz are truly amazing!!!

LollyPotz are truly amazing.. They are a perfect way to say thank you or to send as a gift. They are beautifully packaged and absolutely gorgeous to look at I would recommend these to everyone. They truly do an amazing job.

25 marca 2021
Opinia niezależna
Oceniono na 5 z 5

Fantastic!

Great service - online system was easy to use and really well priced.

Placed my order and it was delivered the next day!

9 grudnia 2020
Opinia niezależna
Oceniono na 5 z 5

Lollypotz - A great gift to send…

This my third order in a year and a half with Lollypotz. The arrangements have been well received and enjoyed. The staff have been extremely helpful and thorough. I love ordering gifts through Lollypotz.

7 grudnia 2020
Opinia niezależna
Oceniono na 5 z 5

Perfect 21st Gift Idea

Louise at Lollypotz was amazing. I was desperate for a great idea for my sons 21st after finding out he couldn’t be with us, and we were on the other side of Australia. The cash and chocolate bouquet was a perfect gift for a young guy turning 21. Fantastic communication and that personal touch. Thank you Lollypotz for making my sons 21st so special.

26 listopada 2020
Opinia niezależna
Oceniono na 5 z 5

My experience with Lollypotz was amazing

My experience with Lollypotz was exceptional, the chocolate boquet i had sent for my friends birthday was amazing for what i had paid and she was so happy, the service i hot when i called was also amazing and acurate when it came to the information i required to make the surprise that even more special and would recomend lollypotz to everyone i know.

22 listopada 2020
Opinia niezależna
Oceniono na 1 z 5

So disappointed...

Two weeks after my order I had still not received confirmation of delivery. I followed up with Lollypotz customer service who then advised they were experiencing issues with the post (I completely understand this considering the current circumstances) but one week later, my order had still not been delivered. After following up with Lollypotz customer service again, they advised they would send another order out as they could not locate my original order.
My original order was placed on the 30th of September 2020 and on the 26th of October (still no delivery of first or second) I asked them to issue me with a refund. It is now the 5th of November and they have not refunded my money.
I used another company, who made the delivery within 48hrs.

5 listopada 2020
Opinia niezależna
Logo Lollypotz

Odpowiedź od Lollypotz

We are extremely sorry to hear the terrible experience you had with us, our system showed it was refunded but actually it was not, we have checked this now and refunded the same.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej