Cake was delicious but not like before red velvet was my top fav but now the taste become different compared to first time I taste Lola’s cake. Dislike your staff from Waterloo branch. She’s rude and... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęWaterloo Underground Station, Exit 2, Lower level, Waterloo Road, South Bank, SE1 7LT London, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I will order again from Lola's , the delivery was quick, I had spoken to customer service rep a few days ago and her reassurance on how long it takes to deliver was reassuring. The cake was so well... Zobacz więcej
The cupcakes and brownies are delicious and affordable too! I haven’t tried their full sized cakes (yet…) but I really want to. Honestly the icing, toppings and cake are sooo yummy. I especially love... Zobacz więcej
Everytime we visit London we always have to have a Naked Victoria Sponge Cake on Order. Absolutley Gorgeous. On this occassion i had my wifes Birthday Cake booked to pick up from Waterloo but our Trai... Zobacz więcej
Informacje dotyczące firmy
O Lola's - Lola's Waterloo
Napisane przez firmę
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Napisane przez firmę
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Dane kontaktowe
Waterloo Underground Station, Exit 2, Lower level, Waterloo Road, South Bank, SE1 7LT, London, Zjednoczone Królestwo
- +44203 318 1629
4,5
Doskonała
195 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Customer Service was on point
Customer Service was on point. The website is very easy to use, pics are very clear and you get exactly the cake you ordered on line.
9 lutego 2025
An amazing cake
An amazing cake! It was my mums 50th birthday and I was very nervous about getting the perfect cake. I preordered it and personalised it to be sent to waterloo station and it was there perfectly on time. My whole family loved this salted caramel cake and it was so well decorated as well. Also, I had to travel for a few hours and this cake was so well packaged I didn’t have any issues. 100% will be buying birthday cakes here again.
31 stycznia 2025
Easy collection and great tasting cake.
Easy collection and great tasting cake.
Great staff
25 stycznia 2025
First time ordering cakes from Lola’s…
First time ordering cakes from Lola’s but won’t be the last! From ordering through to collection, the process was seamless. Then to the actual eating .. oh wow! Absolutely delicious cakes - vanilla and red velvet. Being able to add personalisation was nice too as I’d bought them for my twin daughters’ 18th birthdays. Fantastic all round and I highly recommend.
16 stycznia 2025
Such a delicious vegan brownie cake
Such a delicious vegan brownie cake, exceeded all our expectations.
Ordering was straightforward, communication excellent and collection easy.
I would highly recommend!
6 stycznia 2025
I really don’t like cake BUT
Omg normally I really don’t like cake. But this cake was phenomenal! I would so buy again, that was delicious.
4 stycznia 2025
Excellent customer service by staff at…
Excellent customer service by staff at Waterloo station
20 grudnia 2024
Delicious product
Delicious product, amazing presentation, no the usual sugary cake that u find in london, easy pick up process and what else? Try and enjoy
11 listopada 2024
Such nice staff at waterloo station
Such nice staff at waterloo station
The ordering was easy
Gorgeous cake
13 listopada 2024
The best of the best cupcakes ever
The best of the best cupcakes ever. So addictive so be careful 🤣🤣🤣
13 listopada 2024
Lush cake top tier service
I ordered on Wednesday night by Saturday morning my cake was ready. I collected from Waterloo Station. I love the ease of collection and the product was outstanding. I’m a fussy former baker and I will buy again. Top tier cake and service thank you Lola !
26 października 2024
So easy, so delicious
I booked a box of cupcakes to collect at Waterloo station. The process was simple, the box was waiting for me when I arrived. The cakes were bloomin delicious!
19 października 2024
Delicious cake
Delicious cake. We got my daughter a mermaid cake for her 7th birthday and she was extremely happy
13 października 2024
Brought a cake for my husbands…
Brought a cake for my husbands birthday- great cake and great service
17 września 2024
A treat then and now
Waterloo, was kind and courteous.. the array was beautiful, clean and everything sparkled. I have bought and enjoyed Lola’s since 2006 when a patient gave us Receptionists a box as gift at the Keats Group Practice. It’s always been a treat then and now.
7 sierpnia 2024
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.