Lola's - Lola's Brent Cross Recenzje 

843
•
Wynik TrustScore: 4.5 na 5

4,6

Shopping Centre, Upper Mall, NW4 3FP Hendon, GB

•

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

I tried the cinnamon scroll and it was delicious! It was nice and flaky and loved the feeling of the cinnamon sticking to my fingers. One thing that would make it even better was if it was slightly mo... Zobacz więcej

Oceniono na 5 z 5

I was part of the Lola test kitchen. I tried the chocolate chip cookie with sea salt. Really good cookie overall, perfect sweetness and great texture too. Slight improvement would be to add some salte... Zobacz więcej

Oceniono na 5 z 5

What a wonderful surprise to get a golden ticket to try something from the test kitchen. The petite chocolate cake is not to be missed. Neither is the ricotta lemon slice. Thought Lola’s just did cupc... Zobacz więcej

Oceniono na 5 z 5

The sales assistant was very friendly and approachable while serving me and my niece. We purchased 3 regular cupcakes which were delicious as always. We will certainly return to the store based in Bre... Zobacz więcej


Informacje dotyczące firmy

  1. Cukiernia - ciasta
  2. również w kategorii:
  3. Jedzenie z dowozem
  4. Piekarnia
  5. Sklep z babeczkami
  6. Take away
  7. Torty weselne

O Lola's - Lola's Brent Cross

Napisane przez firmę

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Napisane przez firmę

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Dane kontaktowe

  • Shopping Centre, Upper Mall, NW4 3FP, Hendon, Zjednoczone Królestwo

  • +44203 318 6453

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

843 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(843)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5792

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I am shocked & disappointed to see…

I am shocked & disappointed to see that the standards & quality of Lola’s have fallen dramatically.
I purchased a cake 🎂 that was not fresh I returned to the store at Brent Cross
I was given a replacement cake but have to say this was also disappointing the cakes themselves are not the same as they used to be in the past you could rely on having a delicious cake unfortunately there is minimal fruit & filling and are not at all flavour
Some .

20 lipca 2026
Logo Lola's - Lola's Brent Cross

Odpowiedź od Lola's - Lola's Brent Cross

Hello Gigi,

Thank you for taking the time to share your feedback.

We’re very sorry to hear that your recent experience didn’t meet your expectations.

All of our cakes are baked fresh daily, so we’re sorry to hear you were disappointed with both the freshness and the filling. Your feedback will been shared with our bakery for review.

If you'd like to discuss this any further, please email us at hello@lolascupcakes.com

Best wishes,

Oceniono na 1 z 5

My cupcakes was old

My cupcakes was old. Very disappointed

19 lipca 2026
Logo Lola's - Lola's Brent Cross

Odpowiedź od Lola's - Lola's Brent Cross

Hello,

Thank you for taking time to share your feedback.

We are truly sorry to hear that you felt your cupcakes were not fresh.

We are always working to ensure our products are of the highest quality.

I can see you were in touch with our customer service team and we will continue to look into this and discuss via email.

Best wishes,
Marta

Oceniono na 5 z 5

The Wedding Cake of Pearls -Red Velvet…

The Wedding Cake of Pearls -Red Velvet was moist, tasty and fresh. Everyone loved it, happy enjoyed and said how delicious the cake was asking who made it. Soon you'll be getting new customer's.
The cake looked gorgeous exactly as we envisaged. Thank you very much.

13 lipca 2026
Oceniono na 5 z 5

The order was waiting for me to pick up…

The order was waiting for me to pick up in Brent Cross shopping Centre, customers service was good, lady showed me my order fully before realising it. But most importantly cake was amazing, I ordered raspberry lemon cake, it was creamy and fresh, you could taste lemon and raspberry flavours, and the cake part was moist and delicious, thank you Lola’s Cupcakes 🧁

11 lipca 2026
Oceniono na 5 z 5

Beautiful

Beautiful, delicious cake. Would definitely purchase the cherry print Birthday cake again.

23 czerwca 2026
Oceniono na 5 z 5

My 71st birthday cake

Ordering was easy with a user friendly website. Delivery was on time and professional.
The cake itself was well made, the look and taste was magnificent.
I definitely recommend.

15 czerwca 2026
Oceniono na 3 z 5

Unpleasant staff

Most of the Lola Staff at Brent Cross are not very pleasant. When asking about the choices, their responses are like we are bothering them. Not ideal. The cake slices seem to have reduced in quality. I will still give them another try.

18 czerwca 2026
Logo Lola's - Lola's Brent Cross

Odpowiedź od Lola's - Lola's Brent Cross

Hello MzNizz,

Thank you for taking your time to share this feedback with us.

We are very sorry for the negative experience you had with the service at our Brent Cross store recently.

Attentive and friendly customer service is absolutely key for us and is the usual standard at our shops.

We have been sure to log these details directly with our stores team so that this can be best reviewed by our stores and area managers to improve on this experience for the future.

We thank you again for sharing this feedback as it is always critical for us to hear from our customers how we are doing and how we can improve to make every time that you shop with Lola's a positive experience.

If you would like to discuss your experience with our team any further we would recommend that you reach out to us directly at hello@lolascupcakes.com.

Kind regards,

Oceniono na 5 z 5

I ordered The Cake shop online for my…

I ordered The Cake shop online for my little daughter’s birthday. Went to collect it from their Local place on the day - it was looking Great! The colours on the outside slightly more pale than expected but the cake was BEAUTIFUL! It was so precisely done both from the inside and outside! It was super delicious and a total Hit for the Kids!

7 czerwca 2026
Oceniono na 5 z 5

Fantastic service from Jen and Anaya at…

Fantastic service from Jen and Anaya at Lola’s Brent Cross!

I would like to leave a wonderful review for Jen and Anaya for their outstanding service. From the moment I placed the order, they were so helpful and made sure everything was prepared perfectly. The cake was absolutely delicious and beautifully made for my daughter’s leaving party.

Thank you both for making the experience so smooth and special. I would highly recommend Lola’s Brent Cross!

13 czerwca 2026
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej