Lola Rae Fashion Recenzje 131

Wynik TrustScore: 3.5 na 5

3,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I’ve have ordered twice from Lola Rae and loved both items that I received lovely compliments on! One dress I thought I wanted to return as I didn’t think it suited me but swayed by friends I kept it... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My favourite brand ever… Every item I’ve ever ordered has been incredible quality and I’m always getting compliments! Most recent purchases are all amazing and I cannot wait to wear on my holidays t... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Be very careful with this company buying anything from the sale , while they pretend to be transparent that ONLINE SALE ITEMS ARE NON REFUNDABLE, this is not transparent without clicking in a sub lin... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I purchased an outfit, it took forever to come and then when it did come , unfortunately I didn’t like it. When I sent it back, i did not get my money back I only got store credit as they said that yo... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

131 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 87% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

All my clothes fit!

Luckily all my clothes fit, didn't take too long to arrive - ready for the weekend now :)

16 kwietnia 2026
Opinia niezależna
Logo Lola Rae Fashion

Odpowiedź od Lola Rae Fashion

Yay so happy you love your bits :) Thank you for your review and for shopping with our brand it means the world to us <3

Oceniono na 5 z 5

One of my favourite brands

One of my favourite brands, the clothes are always of such good quality and I am often complimented on my outfits when wearing!

9 kwietnia 2026
Opinia niezależna
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Odpowiedź od Lola Rae Fashion

Thank you so much for your review we are always happy to hear such positive feedback <3

Oceniono na 5 z 5

Amazing quality

Amazing quality! I order over and over again!!

2 kwietnia 2026
Opinia niezależna
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Odpowiedź od Lola Rae Fashion

Thank you so much for your kind review it really means the world to us 🥹❤️

Oceniono na 5 z 5

My all time Favourite Brand the quality…

My all time Favourite Brand the quality of the clothes is next to none. Everything arrives so quickly and perfect quality I have many peices from this company highly highly recommend.

16 kwietnia 2026
Opinia niezależna
Logo Lola Rae Fashion

Odpowiedź od Lola Rae Fashion

Thank you so much for your kind review it really means the world to a small brand like ours 🥹❤️

Oceniono na 5 z 5

Absolutely love every single item on…

Absolutely love every single item on here such good quality fast delivery and brilliant customer service my favourite clothing brand !

8 kwietnia 2026
Opinia niezależna
Logo Lola Rae Fashion

Odpowiedź od Lola Rae Fashion

Thank you so much for your kind review it really means the world to us 🥹❤️

Oceniono na 5 z 5

My favourite brand ever… Every item…

My favourite brand ever… Every item I’ve ever ordered has been incredible quality and I’m always getting compliments! Most recent purchases are all amazing and I cannot wait to wear on my holidays this year!

15 kwietnia 2026
Opinia niezależna
Logo Lola Rae Fashion

Odpowiedź od Lola Rae Fashion

Thank you so much for your kind review it really means the world to us 🥹❤️

Oceniono na 5 z 5

Very Happy Customer

Love the quality, great design and perfect fit. Quick shipping and packaged well. Always complimented when wearing the jacket.

3 marca 2026
Opinia niezależna
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Odpowiedź od Lola Rae Fashion

Thank you so much honestly these reviews really mean the world to a small family run brand like ours 🥹❤️

Oceniono na 5 z 5

Incredible quality clothes and great…

Incredible quality clothes and great customer service. Always on trend. Highly recommend.

1 kwietnia 2026
Opinia niezależna
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Odpowiedź od Lola Rae Fashion

Thank you so much for your review it really means alot to a small business like ours 🥹❤️

Oceniono na 5 z 5

Great quality fabrics

Great quality fabrics, worth every penny. They fit so nice and I’ve had about five of my friends ask where I got my outfits from. Love them.

2 kwietnia 2026
Opinia niezależna
Logo Lola Rae Fashion

Odpowiedź od Lola Rae Fashion

Thank you so much for your review ❤️

Oceniono na 5 z 5

I love their clothing

I love their clothing, fast delivery. I have used Lola for my last 3 years or holiday clothes shopping and I love all their items.
I can’t wait for more releases x

28 marca 2026
Opinia niezależna
Logo Lola Rae Fashion

Odpowiedź od Lola Rae Fashion

Thank you so much for your review ❤️

Oceniono na 5 z 5

Loved my purchases so much

Loved my purchases so much, fast delivery and really good quality had lots of compliments. Thankyou ❤️

1 kwietnia 2026
Opinia niezależna
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Odpowiedź od Lola Rae Fashion

Thank you so much for your review ❤️

Oceniono na 5 z 5

Amazing customer service updates

Just received my item I had been waiting to come back into stock. I had emailed them asking when it would be back in and they made sure to update me. Absolutely love it!

14 kwietnia 2026
Opinia niezależna
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Odpowiedź od Lola Rae Fashion

Thank you so much for your review ❤️ So glad you love your bits x

Oceniono na 5 z 5

Great experience and great quality

I’ve have ordered twice from Lola Rae and loved both items that I received lovely compliments on! One dress I thought I wanted to return as I didn’t think it suited me but swayed by friends I kept it (glad I did) so I had emailed to request a return. Although I didn’t go through with the return their response via email was quick and lovely customer service. Great quality pieces too so will continue to order with them :)

14 kwietnia 2026
Opinia niezależna
Logo Lola Rae Fashion

Odpowiedź od Lola Rae Fashion

Thank you so much for your lovely review ❤️

Oceniono na 1 z 5

Very poor quality yet very expensive

Very poor quality yet very expensive. Returned item a month ago and still no refund. Ignoring my emails!!

17 marca 2026
Opinia niezależna
Logo Lola Rae Fashion

Odpowiedź od Lola Rae Fashion

Hey lovely, We’re really sorry to hear this, as this definitely doesn’t sound like the experience we aim to give our customers.
Just to clarify, all of our pieces are designed, fabric-sourced, and manufactured here in London to ensure the highest possible quality, so it’s disappointing to hear this feedback.

We’ve had a look into this but unfortunately can’t seem to find an order under this name, which may be why there’s been a delay in resolving things. If you could please email us at info@lolaraefashion.co.uk
with your order details, we’ll look into this for you as a priority and get it sorted ASAP.

We’d never ignore a customer intentionally and always aim to resolve any issues as quickly as possible 🤍

Oceniono na 1 z 5

I purchased an outfit

I purchased an outfit, it took forever to come and then when it did come , unfortunately I didn’t like it. When I sent it back, i did not get my money back I only got store credit as they said that you don’t get a refund with sale items, I don’t feel as though this was made clear enough when you purchase, I’m very annoyed and really do not reccomend buying.

19 marca 2026
Opinia niezależna
Logo Lola Rae Fashion

Odpowiedź od Lola Rae Fashion

Hey Chloe,
We’re really sorry to hear you were disappointed with your order.
Just to clarify, we offer both next day delivery and standard delivery (3–5 working days), and as a UK-based brand, our aim is always to get orders to our customers as quickly as possible so this should never be a problem.
In regards to your return, all sale items are eligible for store credit only, which is clearly stated on our website as well as within our terms and conditions at checkout. We always try to make this as transparent as possible before purchase.
We completely understand this can be frustrating if it’s not what you were expecting, and we really appreciate the feedback 🤍

Oceniono na 1 z 5

Be very careful with this company…

Be very careful with this company buying anything from the sale , while they pretend to be transparent that ONLINE SALE ITEMS ARE NON REFUNDABLE, this is not transparent without clicking in a sub link to read T and C’s. You are absolutely entitled to a full refund so you have to fight them
For it . They carefully made sure they didn’t reply to give me returns address for 8 days to make sure I couldn’t send items back in time, still denying me a refund and I will pursue a small claims against them after discussing with citizens advice. Do not be fobbed off with their terms and conditions as they are not within the legal standards for online purchases. Never ever buy anything from here again after this , taken weeks !

23 marca 2026
Opinia niezależna
Logo Lola Rae Fashion

Odpowiedź od Lola Rae Fashion

We’re really sorry to read this, as this isn’t the experience we aim to provide at all.
We want to clarify that our sale policy is clearly stated on our website prior to purchase and within our terms and conditions, where it outlines that sale items are eligible for store credit only. This is standard practice for many brands, and we always aim to be as transparent as possible.
In terms of your return, we categorically do not delay responses to prevent returns being made within the timeframe. We are a small, family-run business doing our best to support all of our customers, and we aim to respond to all emails within 48 hours.
We take matters like this seriously and always aim to resolve issues fairly. If you would like us to look into this further, please email management directly at info@lolaraefashion.co.uk with your order details so we can review this properly.

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