Outstanding service from start to finish, easy to order and book, customer services were very helpful in between with some things I was struggling with. The doctors report/comments/advice was clear a... Zobacz więcej
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No support phone contact number. My process of shipment was STOP by DHL due to account Credit Stop. Still working on resolving issue but is going good so far with support communication.
Lola Health was so easy to deal with everything was super straight forward my husband and I both had tests and the responses to the test were well explained and with good advice. would highly recommen... Zobacz więcej
The whole process was prompt and straight forward. I booked a phlebotomist then changed the time slightly to suit a subsequent meeting. Unless you are highly competent at drawing blood I strongl... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We are a home blood testing service where all tests include a home appointment for a nurse to take the blood sample. The nurse will send your sample to the lab for analysis, which are the same labs the NHS uses, and your results come with a Doctor review also. Lola was created due to our frustrations with the other servics which are expensive, do not contain enough markers and they use fingerprick testing which is both unpleasant and unreliable. Our tests cost less, we do a full analysis and the prices includes the nurse blood collection and doctor review.
Dane kontaktowe
167-169 Great Portland Street, W1W 7FG, London, Zjednoczone Królestwo
- support@lolahealth.com
- lolahealth.co
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 33% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
First time using the service
First time using the service . Prompt communication leading up to postage and arranging appointment .
Phlebotomist Kwun Yi Ng was polite and professional .
Would use the service again in the future.
Takes money but never turns up
Quite a lot of money for a blood test that no one turns up. Apparently a nurse was going to turn up in the morning. No one tunes up. Then in the evening. No one turned up. Don't waste your money and just ask your GP doctor as they're have a right to do blood tests.
From the begining Lola health have been…
From the begining Lola health have been very good. I found them on Google. Booking was very easy. The nurse came out and was nice, polite and early. I had confirmation emails and texts to update me where my blood tests were in the system. The results came back in around 4 days. I am very pleased with the service.
Great service
Great service, reliable and fast, with easy to understand results. Having a nurse taking your blood at home is the main selling point for me. Will be good to see more test that can’t be done on the NHS like HOMA IR, Hcy etc and be able to tailor what test you want
What a great service
What a great service, I was after a blood test, without seeing a doctor or going to a private hospital, I ordered the test, it arrived the next day, a lovely lady came to take my bloods a few days later at home, I had the results in 3 days, it was easy to read and understand, plus a doctors note at the end to discuss any issues within the report. It has reassured me with some of my health issues, and given me an insight of things to keep an eye on.

Odpowiedź od Lola Health
Excellent service
Excellent service. Very quick getting back with the results

Odpowiedź od Lola Health
Excellent service
Excellent service! The whole process was real easy. The Phlebotomist came to my home to draw blood at exactly the time I had booked, it was super professional.
The results were also quick and I added on a few specific biomarkers that I needed to track for my cholesterol.
Can’t fault anything. I’ll be booking again in 6 months.

Odpowiedź od Lola Health
Easy, fast & quick responses
I recently used Lola's service, and I was very impressed. The customer service team was incredibly friendly, responsive, and helpful, making the entire process seamless from start to finish.
What truly stood out was the convenience of the phlebotomy service. The phlebotomist came directly to my home, saving me the hassle of traveling to a clinic or lab. This made the blood draw experience both easy and stress-free.
The report I received was detailed, easy to understand, and reviewed by a doctor, which gave me confidence in the accuracy and reliability of the results.
I highly recommend Lola for anyone looking for a convenient and professional service.

Odpowiedź od Lola Health
Absolutely unbelievably efficient…
Absolutely unbelievably efficient service. I posted my blood tests lunch time and the results were processed already by the following day in the afternoon. I love the text updates and the app is a brilliant idea. I will definitely be using this service again. Thanks very much!

Odpowiedź od Lola Health
Fast results with thoughtful dr letter
The whole experience was excellent. The blood draw was painless and the letter from the doctor that came with the results was thoughtfully written. I'll be using Lola again next year for sure.

Odpowiedź od Lola Health
Very insightful and convenient
Very insightful and convenient. Made me worry less about certain things and made me realise I need to watch certain health aspects

Odpowiedź od Lola Health
A Worthwhile Investment
Having some ongoing neurological issues that so far haven’t been explained, so tried Lola and had some interesting results that are now with my doctor for next steps. I last had an NHS blood test two months ago and this was more in-depth as well as easier to understand—the in-app dashboard is really useful and the PDF that I could send on to my GP was helpful. A lovely nurse also came to my house to take my bloods and I didn’t feel a thing. Brilliant service. High price point, but I managed to find a discount code online and I was really in need of answers, so a worthwhile investment. Very impressed with Lola.

Odpowiedź od Lola Health
Good service, well priced
Very straightforward and easy to use service. Blood testing at home is convenient, it was easy to book, results came back quickly, great price.

Odpowiedź od Lola Health
Excellent and rapid service.
Wanted a blood test to check all is well as I advance into decrepitude. Chose the Core 45 from Lola as a home visit was included for the blood sample and the price was competitive.
Phlebotomist arrived on time, was very professional and friendly. Test results arrived in 2 days with an easy to read format and a good individual summary from a doctor.

Odpowiedź od Lola Health
Brilliant service from start to finish
Brilliant service from start to finish. The phlebotomist whom Lola arranged to do Home Visit was extremely professional, efficient and friendly. Results came through to me really quickly and explanation was thorough plus easy to understand.

Odpowiedź od Lola Health
Very professional
Very professional, I like the way the app works and the doctors review best one I’ve had so far from all platforms

Odpowiedź od Lola Health
Outstanding in every respect
As I've recently retired I thought it might be useful to get a 70-bio marker blood test done given that these aren't available on the NHS. After selecting Lola, I can honestly say I have been nothing but impressed. My home appointment with the phlebotomist was straight forward to make and I got an appointment within a week at a time convenient to me. The phlebotomist arrived on time, was polite and efficient. He labelled each test tube and sent them off. That was Tuesday morning. I had all my results on Saturday morning in a convenient pdf format - well presented, a set of covering doctor's notes interpreting my results and a list of definitions of each of the 70 biomarkers. I sent a copy to my doctors. I followed up with Lola a couple of issues and received a prompt and comprehensive response. I've communicated with their help desk a few times with some queries and always received a prompt and satisfactory response, usually within hours! You have to judge companies not just on the selling process but also how well they deal with after-sales care and Lola have been exceptional. I wholeheartedly recommend them and will definitely be using them again.

Odpowiedź od Lola Health
Speedy
I ordered a test on Tuesday evening, had the blood appointment on Thursday, and the results on Saturday including a doctors report. This is the only time I've ever seen any health care in this country move faster than mollasses.I wouldn't be able to get a gp appointment in that time.and if I could persuade them to do a blood test, it would not be a full test, and it would take weeks if not months.

Odpowiedź od Lola Health
Their hormone test is super complete…
Their hormone test is super complete and I have had no issues at all. The blood test went smoothly and the results were quick to arrive. Would recommend!

Odpowiedź od Lola Health
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