Logan's of Lexington Recenzje 

1413
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Received item for one of my husbands 50th birthday gifts. The sleeve had a hole in the seam, which appeared to have not been sewn and could have easily been missed when packaging the shirt for shi... Zobacz więcej

Oceniono na 5 z 5

I love shopping in person, or even online with Logan’s. Top shelf quality clothing. Recently I did an online purchase during “sale” period. Somehow my code at checkout did not pop up. I phoned the... Zobacz więcej

Oceniono na 5 z 5

First time buying at Logan’s, I live in MA and bought a Barbour jacket online, it was 20% discount, it arrived in perfect condition and less than 5 days after I order. Very happy customer, will defini... Zobacz więcej

Oceniono na 5 z 5

I found Logan’s of Lexington by accident and I am so glad I did. I was googling a particular color in a Peter Millar pullover and Logan’s had it! Not only did they have it but I happened to get their... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z odzieżą męską

Napisane przez firmę

Harlan and Betty Logan opened the doors of Logan's in 1964 in Midway, Kentucky. Logan's was built beside the railroad tracks in a small town with a big idea - to offer the best clothing possible, at the best price possible and do it with a level of serv...


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 11% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(1413)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 62

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I ordered the bourbon caramels

I ordered the bourbon caramels. This was a first time purchase. They arrived promptly, in good condition, & neatly packaged. The caramels are delicious. I am so glad I ordered 2 packages. I have kept 1 & given the 2nd to a friend. I think he'll enjoy them.

15 stycznia 2025
Oceniono na 5 z 5

I wanted to update my previous review:

I wanted to update my previous review:

I HAVE NOT RECEIVED MY ITEM
I am receiving this feedback item and I still have not received my item.

I ordered something on Jan 2nd and hadn't received it when I wrote my review 5 days ago on January 15th. I received my package via USPS on January 16th. Yes, my item shipped in an untimely manner but that was not due to Logan's of Lexington it was due to unfortunate events within the USPS. That being said what I appreciate is the owner Steve Logan himself called to make sure I had received my package. He went out of his way to explain what had happened and expressed his deepest apologies. To me this is what makes a great company/store...they are looking out for their customers and some things may be out of their control but they want to make sure their customers are satisfied. I appreciate the extra of personally making a call. When looking for men's clothing in the future Logan's of Lexington will be at the top of my list.

20 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Have never received my jacket

Have never received my jacket. USPS sent notice of a delivery exception. I have sent 2 emails to Logan’s and have received no response, If my jacket is lost why have I not received a credit from Logan’s.

6 stycznia 2025
Oceniono na 5 z 5

A caring family owned business

Initially my order was delayed and I was having trouble finding on why through USPS. The owner called me this past weekend and informed me that the shipping delay was due to the uncharacteristic snow storm that impacted most of the central states across the U.S. He was able to track down my order and provide an estimated delivery date. Something USPS was still not able to provide me. He was also genuinely apologetic and bothered by my experience. I was very impressed that he took the time to contact me and provide an update, especially given the shipping delay was outside of his control. Needless to say he exceeded my expectations and this is type business that I am pleased to be part of as a customer. This effort on his part coupled with the quality and price of merchandise they offer will definitely have me as a repeat customer.

30 grudnia 2024
Oceniono na 1 z 5

Very disappointed in my experience.

Very disappointed in my experience.
#1 I went online and found three items that I wanted to purchase. I made my selections and paid. A couple of days later I was informed two of the items were unavailable.This seems strange to me with how automated evrything should be keeping track of inventory. That might have lowered my rating to 3 starts but then
#2 The one item I did purchase on 12/31 still has not arrived. It has been 2 weeks. I called after one week and was told it would be here in 2 more days. It appears it was sent USPS. Bad choice when there are so many other RELIABLE shipping carriers. Still waiting after 2 weeks.

1 stycznia 2025
Oceniono na 5 z 5

Accommodating

Accommodating, very nice and eager to help. Timely refund. Will definitely consider you for future purchases.

30 grudnia 2024
Oceniono na 1 z 5

Slow as snails delivery

I placed an order on Jan. 6 snd today is Jan. 12. According to the postal tracking, my lone item (a cap) hasn’t even been mailed yet. This is inexcusably bad customer service. I live in Baton Rouge. I could have driven to Lexington, bought the hat and already have been home for 4 or 5 days.

6 stycznia 2025
Logo Logan's of Lexington

Odpowiedź od Logan's of Lexington

Mr. Higgins, your order was placed on Saturday after we had closed for the day, and left our store on the very next business day, Monday, January 6. I pulled and shipped your order myself. The postal service picked it up from us, and it is entirely in their hands at that point. Had you bothered to call us and ask the status of your order, I would have gladly explained to you that orders sometime get picked up by the postal service, and do not receive tracking updates even though they are in the process of being delivered. That is the case with your package, it is on the way to you. Our state has received bad snow and ice over the past week, and all delivery services have been strained and moving slower than usual, but you can be assured that your hat was packed and sent out timely by us. If you would like to discuss this further, please feel free to reach out to me at 859-273-5765, and I’ll be happy to talk to you about it. A simple phone call is usually a better means of communication than firing off 1-star reviews to businesses who do their best to fill your orders promptly. -Steve Logan, Logan’s of Lexington.

Oceniono na 5 z 5

Great website

Great website. Super follow up and communication until order was delivered. Thanks.

2 stycznia 2025
Oceniono na 5 z 5

Good price

Good price
Fast shipping
Great communication and updates regarding shipping

26 grudnia 2024

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