Bought 2 pairs of period swimwear as my period changed its cycle right before our holiday abroad and my son had spent way to long learning to swim for my period to ruin it! Well for the first time in... Zobacz więcej
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I’m allergic to traditional pads, so Luna has been a real lifesaver for me! I was initially very sceptical about how well it would handle a heavy flow, but it exceeded my expectations and can last muc... Zobacz więcej
Reakcja na opinię
Don't be take in by the glam looking contents. The way this company operates is a total scam - they don't allow any returns at all. This is in violation of so many laws. Instead they use their fit gua... Zobacz więcej
Reakcja na opinię
Delivery took forever, however, I got lucky first time with the right fit and they are incredibly comfy. However, I don't think the absorbency is quite as good as claimed. On my heaviest days I am g... Zobacz więcej
Reakcja na opinię
4,1
Dobra
552 recenzji
W ostatnim czasie nie zapraszano do recenzowania
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Swimwear bough for holiday highly recommend
Bought 2 pairs of period swimwear as my period changed its cycle right before our holiday abroad and my son had spent way to long learning to swim for my period to ruin it! Well for the first time in 16 years it didn’t and I swam every single day period or not! They where comfortable looked like normal swim pants and where super easy to hand wash in our caravan! Will absolutely be buying the period pants next!
30 sierpnia 2026
Opinia niezależna
Really happy with the luna pants
Really happy with the luna pants, have a thong and a brief, was surprised the thong worked but it does! Could not give 5 stars due to the price but i appreciate you are paying for quality. Would deffo purchase again (after payday)
31 lipca 2026
Opinia niezależna
Avoid. They use their fit policy to deny you refunds
Don't be take in by the glam looking contents. The way this company operates is a total scam - they don't allow any returns at all. This is in violation of so many laws. Instead they use their fit guarantee, which by the way only applies to your first order, to block you from retuning items. They don't have hygiene seal on each item like all other reputable brands do instead they put all items in a single bag and say if you open this bag and break the seal, which you have to, to inspect the items you cannot return them and if this is not your 1st order you can't even exchange. The quality of the underwear is average but the trap they use to force you to keep the items is off putting. They are glorified drop shipper and if you need to exchange items to make use of their flawed fit policy, guess what - you will have to ship them at your own expense all the way to China!
21 października 2026
Opinia niezależna
Odpowiedź od Loeah
Hey Rena,
Thank you for sharing your feedback. We’re sorry to hear you’ve had this experience, and we’d like to clear up a few points.
As stated in our exchange and return policy, and on the seal itself, we’re unable to accept returns once the seal has been broken. Because period underwear comes into direct contact with the most intimate parts of the body, we treat it as a hygiene product. This policy is in place so every customer can be sure that what they receive is brand new and has never been worn by someone else.
We’d also like to be clear that we don’t do dropshipping. With dropshipping, orders are sent directly from random suppliers to the customer, without any control over quality, materials or certifications. That’s not how we work. Our underwear is manufactured in China, as is the case for much of the period underwear available today. Instead of shipping our stock to warehouses in different countries and sending each order on from there, we store it right next to our factory and ship directly to our customers. We’ve chosen this deliberately to avoid unnecessary transport steps and keep the environmental footprint of our distribution as low as possible.
Our return centre, however, isn’t located in China but in the Netherlands. For size exchanges under our fit guarantee, you don’t pay any return costs. You only pay the shipping cost of the new item, which is £6.95
If you’d like us to take another look at your order, feel free to send us an email. We’re happy to help where we can.
X Loeah 💕
Have made my first order and really…
Have made my first order and really happy with the quality of the products I have received. The customer service and support I have received since I placed my order has been outstanding, as I was unsure on the fit of one of the styles. I’m really looking forward to using my new purchases.
21 października 2026
Opinia niezależna
Odpowiedź od Loeah
Hey Kelly,
Welcome to the Loeah family, and thank you for such a lovely review! We're so happy you're pleased with your first order and that our team could help you feel confident about the fit.
We hope you enjoy wearing your new pieces. If any questions come up along the way, we're always happy to help.
X Loeah 💕
Great customer service and helpful when…
Great customer service and helpful when needing to change sizes
20 października 2026
Opinia niezależna
Odpowiedź od Loeah
Hey Marcia,
Thank you for your review! We're really glad the size exchange was easy for you, and we hope your new pairs feel just right.
X Loeah 💕
Really great customer service
Really great customer service. The original order I did unfortunately didn’t fit right which was gutting as I was so excited to try them. They kindly replaced the pairs for me and I look forward to getting the replacements as the quality seems great
21 października 2026
Opinia niezależna
Odpowiedź od Loeah
Hey Gemma,
Thank you so much for your lovely review! We completely understand how disappointing it is when you're looking forward to something and the fit isn't quite right, so we're glad we could put it right for you.
We hope your new pairs feel amazing once they arrive. Let us know how you get on!
X Loeah 💕
Lovely quality but found the sizing a…
Lovely quality but found the sizing a little small on the swim briefs
21 października 2026
Opinia niezależna
Odpowiedź od Loeah
Hey Kathryn,
Thank you for your review! We're glad you're happy with the quality, and thanks for letting us know about the swim briefs. If this was your first order with us, you can use our fit guarantee once to swap them for a different size. Just send us an email and we'll gladly help you find a better fit.
X Loeah 💕
I ordered 2 pairs of period pants in my…
I ordered 2 pairs of period pants in my usual size (12) XL but found they were too small. I was also concerned about the very firm band on one pair would be too small even in the next size up. I got in contact with customer service and they very helpfully not only swapped me to the next size up but changed the style on the firm band pair. I'm very happy with them and find them comfortable and absorbent.
22 września 2026
Opinia niezależna
Odpowiedź od Loeah
Hey Louise,
Thank you for taking the time to write such a kind review! We're really happy we could find a solution that suits you, both in size and style. Every body is different, so it's great to hear you've found a fit that feels comfortable and works well for you.
If you ever want help choosing your next pair, just drop us a message.
X Loeah 💕
Comfy, cute but runs small
Underwear seems comfortable and very importantly it's cute! they run small however but I was kindly offered replacements
21 października 2026
Opinia niezależna
Odpowiedź od Loeah
Hey Sharn,
Thank you for your review! We're so glad you love the look and feel of them, and thanks for the heads-up on the sizing. That kind of feedback really helps us and other customers when choosing the right size.
We hope your replacements fit just right!
X Loeah 💕
Fit Guarantee
It is really difficult to tell online if an item will fit but their fit guarantee made it easy to go ahead with my order. I used the fit guarantee for one item and it was super easy and quick. Thank you.
21 października 2026
Opinia niezależna
Odpowiedź od Loeah
Hey Jayne,
Thank you so much for sharing your experience! We want everyone to feel confident placing their first order with us, so it's lovely to hear the exchange went smoothly for you.
We hope you enjoy wearing them, and if you ever need anything, we're just an email away.
X Loeah 💕
The sizing was incorrect
The sizing was bigger, but the customer service was prompt and is going to replace it.
20 października 2026
Opinia niezależna
Odpowiedź od Loeah
Hey,
Thank you for your review! Finding the right size online isn't always easy, so we're glad our team could help you quickly. We hope the new size fits perfectly once it arrives.
If there's anything else we can do, just let us know.
X Loeah 💕
Odpowiedź od Loeah
Hey Gem,
Thank you for your review! We're so happy to hear you're enjoying them and already planning to add a few more to your collection.
X Loeah 💕
Fantastic period underwear
Fantastic period underwear, which keeps my daughter feeling in control. Comfortable, well made, lovely soft fabric and best of all, it works!
12 października 2026
Opinia niezależna
Odpowiedź od Loeah
Hey Paula,
Thank you so much for your lovely review! It's wonderful to hear your daughter feels confident and comfortable during her period. That's exactly what we hope every girl can experience with our underwear.
If you ever have any questions or want to explore other styles, we're always here to help.
X Loeah 💕
Lovely pair of pants for my 'lady'…
Lovely pair of pants for my 'lady' days. Very comfortable fit. Bought 4 pairs for my mom as well and finds it very comfortable as well. Would highly recommend.
17 października 2026
Opinia niezależna
Odpowiedź od Loeah
Hey Alenda,
Thank you so much for your review! How lovely that you and your mom are both enjoying them. It's always special to hear our pants are being shared across generations.
If either of you ever has questions or wants to try a different style, we're always happy to help.
X Loeah 💕
These are the best fitting pants we…
These are the best fitting pants we have tried , they do the job exactly as they should , never have any leaks through or anything and my daughter has no problems with the comfort of them . Always recommend to friends
20 lipca 2026
Opinia niezależna
Odpowiedź od Loeah
Hey Ella,
Thank you for this lovely review! It's so good to hear your daughter feels comfortable and protected in them, and that you've found a fit that really works. Recommendations from happy customers mean the world to us, so thank you for spreading the word.
X Loeah 💕
Lovely colours
Lovely colours, very comfortable and fantastic customer service. Thank you 😊
20 października 2026
Opinia niezależna
Odpowiedź od Loeah
Hey,
Thank you so much for your sweet review! We're really happy to hear you're enjoying the colours and comfort, and that our team could help you out.
X Loeah 💕
Brilliant customer service
Accidentally ordered the wrong item, contacted customer service to arrange a refund and was instead offered to replace item for the correct one. They were very quick to respond to my emails and answered all of my questions. Looking forward to trying the product and will definitely be ordering more if they are any good. Service like this really makes a company stand out and i will be recommending them
20 października 2026
Opinia niezależna
Odpowiedź od Loeah
Hey Yvonne,
Thank you so much for your kind review! We're really glad we could find a solution that worked for you, and it means a lot that you'd recommend us to others.
We hope you love the new item once it arrives. If you have any questions when you start wearing it, just drop us an email. We're always happy to help.
X Loeah 💕
Discreet, good quality and cute designs
Bought for my teenager. She liked the cute designs and loves that these pants are not bulky, like other brands, so do not show through her clothes. She wears knickers in the day and the shorts at night. The pants seem to be wearing well and keep their shape after washing.
20 października 2026
Opinia niezależna
Odpowiedź od Loeah
Hey,
What a lovely review, thank you! It's so nice to hear your teenager feels comfortable and confident in them, both during the day and at night. That's exactly what we want for every girl who's getting used to her period.
If you ever have questions about other styles or sizes as she grows, just send us a message. We're always happy to help.
X Loeah 💕
Very responsive staff
Very responsive staff, and great policy on replacement products.
20 października 2026
Opinia niezależna
Odpowiedź od Loeah
Hey Ed,
Thanks so much for your kind words! We always want our customers to feel looked after, so it's great to hear our team and replacement policy made a good impression.
Feel free to get in touch anytime if you need anything.
X Loeah 💕
Misleading UK marketing
Misleading UK marketing – and they know it!
I feel this company’s marketing is deliberately misleading UK customers.
Their website is .co.uk, their verified Facebook page lists London, United Kingdom as their location, they prominently advertise Royal Mail and free UK delivery, and their adverts feature a British woman speaking as though she owns the business.
Yet my order is shipping from China, the company appears to be based in the Netherlands, and Trustpilot lists their contact location as the USA!
I’ve since discovered that they previously traded as Lunã, and customers were raising exactly the same concerns months ago. They know customers are being misled. Whether international shipping information is technically buried somewhere in their FAQs is irrelevant. If they genuinely wanted to be transparent, they’d change their marketing rather than continue creating the same misleading impression.
Their reviews are presented misleadingly too. Their website advertises 4.7/5 and prominently features glowing five-star reviews, while Trustpilot shows 4.1/5, with almost 20% one-star reviews. Even worse before the rebrand. What will they do when that average drops below 4*? Probably "rebrand" again.
I spent around £100 on period swimwear for a holiday, believing I was ordering from a UK retailer. The products now look unlikely to arrive in time. This is a HOT TUB holiday. They have left me in a really difficult position where I am down £100 and have no period swimwear.
There’s nothing wrong with shipping internationally. There is something wrong with repeatedly creating a false impression about your business, especially when customers have been pointing it out for months.
I wish I’d read the older reviews before ordering.
Shame on you Loeah.
20 października 2026
Opinia niezależna
Odpowiedź od Loeah
Hey,
Thank you for taking the time to share this, and we’re really sorry you’ve been left worrying about your swimwear arriving in time for your holiday. That’s not the experience we want anyone to have, so we’d like to explain a few things and, most importantly, see what we can do for you.
Our underwear and swimwear are manufactured in China, as is the case for much of the period underwear on the market today. Instead of shipping our stock to warehouses in different countries and sending each order on from there, we store it right next to our factory and ship directly to our customers. We chose this deliberately to cut out unnecessary transport steps and keep the environmental footprint of our distribution as low as possible. The downside is a longer delivery time, which is why we show the expected timeframes on our webshop before ordering. Having a .co.uk website means we serve UK customers, not that we dispatch from the UK, but we hear you that this wasn’t clear enough for you, and we’re taking that feedback on board.
About the name change: Loeah is the same founder, the same team and the same company as before. We had to change our brand name to avoid a conflict with another brand, and nothing else behind the products has changed.
If you send us a reply to your order confirmation email with your order number, we’ll check the current status of your parcel and give you an honest update on where it is. We’re unfortunately not able to speed up delivery, but we’ll gladly help you with any questions you have about your order.
X Loeah 💕
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