Loaf - Redbrick Recenzje 98

Wynik TrustScore: 4.5 na 5

4,7

Redbrick 218 Bradford Road, WF17 6JF Batley, England, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great customer service in the shop, I love that you can experiment with all the fabrics and make an informed decision. All the staff we dealt with on both visits knew exactly what they were talking... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had very specific requirements for a sofa and visited Loaf without much hope of finding what I was looking for. I was immediately helped by Karl, who guided me to a sofa which meets all my needs. H... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The service was excellent from the moment we arrived. No one was pushy or demanding, we were allowed to wonder quietly and when we did require help, we were supported by the loveliest person, Becs. Be... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The staff in the Batley store (Redbrick Mill) where extremely helpful and knowledgeable. They helped when needed but also left you to try out as many sofas as you wanted. Special mention to Karl an... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Sklep z meblami do sypialni
  3. Dodatki do mebli
  4. Sklep z wyposażeniem domowym
  5. Sklep z meblami do salonu
  6. Sklep z sofami

O Loaf - Redbrick

Napisane przez firmę

Welcome to our Laid-Back World!

We make ridiculously comfy sofas and beds and lovely laid-back homewares to help people lead happier, more relaxed lives. We're champions of comfort and craftsmanship and use old-school know-how to make our wares. In fact, all our sofas and upholstered beds are made right here in Blighty. We've got a choice of over 150 kicked back colours across nine feel-good fabrics. You can help yourself to free swatches on our website. Don't forget to swing by one of our slowrooms to rest-test our range or give our team of Loafers a call, we're always happy to help.

NEW ARRIVALS SWATCHES SLOWROOMS

Loaf

Napisane przez firmę


Dane kontaktowe

  • Redbrick 218 Bradford Road, WF17 6JF, Batley, England, Zjednoczone Królestwo

  • 02031418300

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

98 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 99% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

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Oceniono na 5 z 5

Loaf cushions soft furnishings

Best value for money cushions on the market, delivery super quick.

10 lutego 2026
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Odpowiedź od Loaf - Redbrick

Hi Harjit,
Thank you for taking the time to leave a review. We’re thrilled you’re happy with the value and quality of your cushions, and that delivery was swift. Your feedback means a lot to us.
All the best,
Sonia.

Oceniono na 4 z 5

Great in store experience disappointed…

Great in store experience disappointed with bery long wait for this product. Told not available intil May.

1 lutego 2026
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Odpowiedź od Loaf - Redbrick

Hi Kirsten,
Thank you for your kind words about your in-store experience , we’re really pleased to hear that.

We understand longer lead times can be disappointing, and we appreciate your patience. We hope the wait will be worth it once your product arrives.

Kind regards,
Sonia

Oceniono na 5 z 5

Wonderful Staff

Great Customer Service, No Sales Talk or Pushiness.

10 stycznia 2026
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Odpowiedź od Loaf - Redbrick

Hi Marie, thanks for taking the time out to leave us a wonderful 5 star review.
We’re delighted to hear you had a positive experience with our team. Providing helpful, friendly service without the hard sell is something we really pride ourselves on.
All the best
Sonia

Oceniono na 5 z 5

Friendly helpful staff

Friendly helpful staff

10 lutego 2026
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Odpowiedź od Loaf - Redbrick

Hi Marcus

Thank you for your review. 

I’m so pleased to hear that our team was helpful and friendly

Warm regards,
Cynthia

Oceniono na 5 z 5

Great customer service

Great customer service. Staff very welcoming and knowledgeable. A very pleasant shopping experience.

31 stycznia 2026
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Odpowiedź od Loaf - Redbrick

Hi Anne,

Thank you for your review. 

It’s lovely to hear you enjoyed such a pleasant shopping experience and that the team were welcoming and knowledgeable throughout.

Warm regards,
Cynthia

Oceniono na 5 z 5

The service was excellent, thank you Becs

The service was excellent from the moment we arrived. No one was pushy or demanding, we were allowed to wonder quietly and when we did require help, we were supported by the loveliest person, Becs. Becs was calm, knowledgable and very helpful. She guided us through different options, having listened carefully to what we had in mind.she knows the product range inside out. Nothing was too much trouble, she even made us a pot of tea!

1 lutego 2026
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Odpowiedź od Loaf - Redbrick

Hi Paul,

Thank you for your review. 

We're delighted to hear you felt so well looked after, and that Becs supported you in such a calm and thoughtful way even down to making you a pot of tea!

We really appreciate you sharing your experience. keep Loafing!!

Warm regards,
Cynthia

Oceniono na 5 z 5

Our experience at the Loaf Redbrick…

Our experience at the Loaf Redbrick location was great. Becs who assisted us with configuring our order was particularly helpful.

1 lutego 2026
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Odpowiedź od Loaf - Redbrick

Hi there,

Thank you for your review. 

I’m pleased to hear you had such a great experience at our Redbrick store, and that Becs was particularly helpful when configuring your order.

Warm regards,
Cynthia

Oceniono na 5 z 5

Bed expertise

The staff all had excellent product knowledge the atmosphere in Redbrick is relaxed and friendly. You could ask questions about items of interest get answers but not feel pressured into sale. You felt comfortable and valued.

31 stycznia 2026
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Odpowiedź od Loaf - Redbrick

Hi Paul,

Thank you for your review. 

I’m so pleased you found the team knowledgeable, and that the relaxed atmosphere made it easy to explore your options without feeling pressured.

Warm regards,
Cynthia

Oceniono na 5 z 5
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Odpowiedź od Loaf - Redbrick

Hi Tony,

Thank you for your feedback! We’re delighted to hear that our sales team were able to help you, we’ll be sure to pass on your kind words.

Kind Regards,
Paris

Oceniono na 5 z 5

Left to lounge around trying tons of…

Left to lounge around trying tons of sofas, helpful assistant.Bought a sofa and can't wait until it arrives!!!

16 stycznia 2026
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Odpowiedź od Loaf - Redbrick

Hi Sharon,

Thank you for your review. 

I’m delighted you enjoyed your time relaxing in the showroom and found the team helpful. 

It's exciting that you’ve chosen your new sofa and we hope you love it when it arrive with you.

Warm regards,
Cynthia

Oceniono na 4 z 5

Good service & product!

Really enjoyed our retail experience at Redbrick Mill.
Friendly staff & good quality products. Too early to comment on received product or delivery.

14 stycznia 2026
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Odpowiedź od Loaf - Redbrick

Hi,

Thank you for your feedback.

We’re so pleased to hear you enjoyed your visit to our Redbrick Shack and found the team friendly and the products high quality. We hope everything goes smoothly with your delivery and that you enjoy your new piece once it arrives.

Kind Regards,
Paris

Oceniono na 5 z 5

New Sofa

Great staff with good advice

12 stycznia 2026
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Odpowiedź od Loaf - Redbrick

Hi Michelle,

Thank you for your lovely feedback. We’re really pleased to hear that our team were able to offer helpful advice, we’ll be sure to share your kind words with them. We hope to see you again soon!

Kind Regards,
Paris

Oceniono na 5 z 5

Rapid delivery following my order and a…

Rapid delivery following my order and a beautiful cushion when it arrived.

8 stycznia 2026
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Odpowiedź od Loaf - Redbrick

Hi E P

Thank you for your review. 

We’re so pleased to hear your delivery was quick and that you love your new cushion.

Warm regards,
Cynthia

Oceniono na 5 z 5

Very pleasant and helpful staff at the…

Very pleasant and helpful staff at the Redbrick shack. Answered lots of questions about the furniture and the fabrics available. They gave relevant advice after listening to what I was after.
I like the availability of fabric samples. I never felt rushed or pressured to make a purchase then and there.

11 stycznia 2026
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Odpowiedź od Loaf - Redbrick

Hi Joanne,

Thank you for your lovely feedback.

We’re so pleased to hear that the team at our Redbrick Shack were pleasant, helpful, and took the time to answer your questions and really listen to what you were looking for. It’s great to know you appreciated the fabric samples and felt comfortable exploring your options without any pressure. We hope to welcome you back again soon.

Kind Regards,
Paris

Oceniono na 5 z 5

No pushy sales, helpful, knowledgeable staff.

We were given plenty of time to make a decision. The staff member was knowledgeable and very helpful.

4 stycznia 2026
Opinia niezależna
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Odpowiedź od Loaf - Redbrick

Hi Tamara, 

Thank you for sharing your experience! 

I’m delighted to hear that you felt you had ample time to make your decision and that our Shack member was both knowledgeable and helpful. We strive to provide clear guidance and support every step of the way, so it’s wonderful to know that this made your experience smooth and stress free.

Warm regards,
Manny.

Oceniono na 5 z 5

Our 4th purchase from Loaf

Our 4th purchase from Loaf. Good quality and fairly priced sofas and armchairs. A great selection of fabrics in particular, including stain resistant ones, important if you have a young family and your furniture is subject to a tough life! The staff at the Loaf store at Red Brick Mill were super friendly and helpful. Not at all pushy but they gave us useful advice that led us to change what we’d planned to purchase, and they gave us advance notice that a sale was coming so we saved 15% on the price of the item. Our only minor gripe is that delivery is not included in the purchase price.

29 grudnia 2025
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Odpowiedź od Loaf - Redbrick

Hi Chris,

Thank you for such a lovely  review

We’re delighted you value the quality, fabric choices and the friendly advice from the Red Brick Mill team. We appreciate your feedback about delivery too, and we’re glad the sale timing helped save you a little extra.

Thank you for  for choosing Loaf for your fourth purchase. 

Warm regards,
Cynthia

Oceniono na 5 z 5

Very clear pricing and staff that were…

Very clear pricing and staff that were very helpful and not putting you under pressure allowing you to make an informed decision isiom

29 grudnia 2025
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Odpowiedź od Loaf - Redbrick

Hi Wayne,

Thank you for your feedback! We’re really glad to hear you found our pricing clear and our team helpful without any pressure. We always want our customers to feel comfortable and confident when making their decision. Thanks again for choosing us.

Warmest Regards.
Paris

Oceniono na 5 z 5

So glad we visited the shack in Batley

We visited the shack near Leeds - staff were really helpful. Seeing the sofas in the space helped us to realise we could fit in a larger sofa than we had first thought (and that better suited our needs). The large colour swatches made choosing the colour easy. Definitely worth the visit.

28 grudnia 2025
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Odpowiedź od Loaf - Redbrick

Hi Ms Keen,

Thank you for taking the time to share your feedback.

We're really pleased to hear that you had such a positive experience visiting our lovely Leeds Shack. Being able to see and feel our fabrics in person and test out a few different sofa styles really does make such a difference, so it's great to hear this helped you choose your perfect Loaf pieces.

Thanks again for shopping with us, and we hope to welcome you back to our Shack again soon!

Warmest regards,
Ellie

Oceniono na 5 z 5

Visit a store to get the best experience.

I cannot for the life of me remember the name of the gentleman who helped us at the Redbrick store but he processed our order so hopefully Loaf find him and say thank you! For the customer looking at loaf, they were excellent with service, finding what we wanted, testing it with bed spreads / blankets / cushions… you name it, nothing was too much and advice and guidance was welcome and excellent so thank you.

28 grudnia 2025
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Odpowiedź od Loaf - Redbrick

Hi Josh,

Thanks for taking the time to share your experience at our Redbrick Shack - it looks like it was our lovely Imran who processed your order so I will be sure to pass along your kind words and thanks to him!

I'm pleased to hear that your shopping experience was so enjoyable and I'm glad that you found everything you wanted there. We look forward to welcoming you back again soon.

Warmest regards,
Ellie

Oceniono na 5 z 5

I’m obsessed with this store

I’m obsessed with this store. The quality is amazing, the stores are so warm and inviting (and very cool at the same time) and staff so friendly. I just can’t get enough!

20 grudnia 2025
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Odpowiedź od Loaf - Redbrick

Hi Andrea,

Thank you for your review,

We’re absolutely delighted to hear how much you love Loaf! It’s wonderful to know the quality, atmosphere of our stores and our friendly teams have made such a great impression. Your kind words really mean a lot to us.

Warm regards,
Cynthia

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