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Living Well Bathrooms Recenzje 

394
Wynik TrustScore: 5 na 5

4,9

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Oceniono na 5 z 5

What a difference Living Well Bathrooms has made to our lives. We had our bath removed & a new walk in shower in its place. The job took just 3 days.From the onset everyone involved was really effici... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Richard is a very pleasant and hard working young man. He worked clean, tidy and professional, he kept us informed with any problems which he overcame. We are happy with the service provided and... Zobacz więcej

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Oceniono na 5 z 5

This review is primarily about the fitting of our bathroom. The fitter who came (Dan Casey) did the most amazing job. He kept us updated at all times during the fitting and sought our opini... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very happy with our new walk in shower. Good inital survey and on completion all waste removed. Kyle Scully, the fitter was pleasant, communicative, conscientious and thorough. Patiently explainin... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Projektant łazienek
  2. Wyposażenie łazienek
  3. Dostawca sprzętu dla osób z ograniczoną mobilnością
  4. Remonty

Napisane przez firmę

Living Well Bathrooms (formerly AHM Installations) is a family-run company that has been helping people bathe safely, comfortably and independently since 1999. For more than 26 years, we have specialised in designing and installing accessible bathrooms for older people, individuals with disabilities, and anyone living with mobility challenges, arthritis, chronic pain or long-term health conditions. Our aim is simple: to help people remain safe, confident and independent in their own homes for longer. We offer a range of solutions including walk-in showers, wet rooms, walk-in baths, accessible toilets, wheelchair ramps and other home adaptations designed to make everyday life easier. Every project is tailored to the individual, ensuring their bathroom works for their needs today and in the future. From the initial enquiry through to installation and aftercare, our experienced in-house team manages the entire process, providing expert advice, quality workmanship and exceptional customer service. Although our name has changed from AHM Installations to Living Well Bathrooms, our ownership, values, team and commitment to customers remain exactly the same. The new name better reflects our mission of helping people live well at home with greater comfort, dignity and independence.


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4,9

Doskonała

Wynik TrustScore: 5 na 5

394 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(394)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 111

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Oceniono na 5 z 5

I highly recommend - Update May 2nd

I highly, HIGHLY recommend this company.

They are very diligent, professional and treat you as an individual.

Peter Andrews the surveyor has an eye for detail but a diplomacy towards yours needs. Very friendly but professional and follows through meticulously.

Dan Casey fitted the bathroom. He had traveled from Nottingham (I asked him), a 3 hour drive. Up at 4 am arrived at 8 am and worked solidly until around 5:30 to 5:45. He came back at 8 the following morning and finished just before 5.
He did a great clean up and I was guided by his intuition as to how best to address certain issues he found and couldn’t be happier with the outcome.

Tomorrow the Electrician will arrive to bring the lighting up to code and address the vent.

In view of the personnel involved in my new bathroom that I’ve met so far, I have no doubt the electrician will be of the same high standard of workmanship.

AHM - you can believe their good credentials - I will vouch for that any time.

UPDATE: Electrician (Mike Loveridge) arrived at the time informed. Very professional but friendly and approachable; advised on fixtures and worked diligently to completion. Very pleased with his efficiency, explanations and final work. Thank you Mike.

Removal of materials was advised as to arrival, and kept informed- and everything cleared away. Did not meet the clean-up team as I was out, but a big Thank You to them too. Good job!

I am more than happy with this company and from start to finish they all worked hard and quickly. It was a good price too!

I totally recommend the company and all involved.

Thank you.

28 kwietnia 2025
Opinia niezależna
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Odpowiedź od Living Well Bathrooms

WOW what a lovely review to wake up to this morning :) Thank you for sharing your experience Mrs Marney, it's so lovely when our customers recognise just how dedicated and skilled our colleagues are. Thank you once again and we hope you will enjoy your new bathroom when it's completed later :)

Oceniono na 5 z 5

Refit of Bathroom

Once again, we must thank AHM and Dale for the super further work done to our bathroom. As before, Dale paid attention to detail, was very hard-working and didn’t moan when things got rather fiddly and difficult. He was always pleasant, respected everywhere and tidied up each day.
We are so pleased with the finished result. Thank you.
Do look after Dale - he’s an asset to the company, AHM!

24 kwietnia 2025
Opinia niezależna
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Odpowiedź od Living Well Bathrooms

Thank you for the feedback and lovely review Carolyn. It's always so nice hearing that we've done a good job. We're so lucky to have such brilliant installers who do amazing work for our customers to make bathing safe and enjoyable once again :)

Oceniono na 5 z 5

It was great from start to finish

It was great from start to finish. They sent someone to assess our current bathroom and find out what we needed. They sent a plan and quote that was easy to understand. We could contact them easily on the phone to ask questions. They booked us in and turned up on time. The fitter, Dan, was top class, the finish is excellent. He even cleaned and tidied everything as he worked. We are delighted with our new bathroom and it has made our lives much easier.

25 kwietnia 2025
Opinia niezależna
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Odpowiedź od Living Well Bathrooms

Thank you Jan for the 5-star feedback. We are delighted to know you were happy with everything our team provided throughout the process and we'll let them know. We hope you're enjoying your new bathroom :)

Oceniono na 5 z 5

Professional and responsive

The company responded promptly to my enquiry and provided a professional proposal and quotation within a few days. Bathroom installation was carried out to a high standard, but unfortunately due to a measurement error was not satisfactory. The company very quickly investigated and agreed the necessary re-work without argument, and the end result is excellent.

16 kwietnia 2025
Opinia niezależna
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Odpowiedź od Living Well Bathrooms

Thank you for the review and the feedback Mr Bowie. We are so pleased you were happy with our services and how we addressed the issue with the measurement promptly and to satisfaction. We hope you are enjoying your new bathroom :)

Oceniono na 1 z 5

Ordered a wet room on 24/05/24

Ordered a wet room on 24/05/24. A big mistake going to ahm. Wet room finished 14/02/25 8.5 months later. Found this company unreliable, lacking in public relations and commitment. They sent a contractor initially whose workmanship and finishing techniques left alot to be desired. I would like to point out that if the pipework in the loft had been done correctly in the first place then the final radiator issue would not have occurred and it was part of the installation. I paid a lot of money for a bathroom that gives me no pleasure. Think twice before signing on the dotted line.

24 maja 2024
Opinia niezależna
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Odpowiedź od Living Well Bathrooms

Thank you for your review. We’re genuinely sorry that your experience with AHM Installations did not meet the standard either of us would expect.

There were clear issues with the original installation, undertaken by a trusted and experienced installer with whom no issues had previously arisen, so it came as a surprise that the installation had not gone to plan but we take full responsibility for that.

Once made aware, we acted quickly to assign one of our most experienced fitters to carry out a full re-fit and begin putting things right. We also attended multiple follow-up visits to resolve additional concerns, including a more complex radiator issue, which was ultimately identified as unrelated to the core installation but was still addressed by our team in full.

As you can see from the 5-star reviews we consistently receive this is an isolated incident and as a Which? Trusted Trader, we hold ourselves to high standards and deeply regret that, in this instance, the experience fell short. To reflect the disruption caused, we offered a goodwill reduction of £750 from your final balance.

Most importantly, we want to assure you that we have taken your feedback extremely seriously. This case has been thoroughly reviewed internally - the original installer is no longer with us and we’re taking clear steps to ensure the issues you faced are not repeated. Every customer deserves a smooth, professional experience, and we are using your feedback as a key learning opportunity to strengthen our processes and oversight further.

While we’re disappointed that this experience has left you dissatisfied, we appreciate the opportunity you gave us to complete the work and make things right.

Oceniono na 5 z 5

Excellent …

We had a fitter named Dale and he was excellent. He respected our property, he was polite and did an excellent job.The bathroom was renovated to a very high standard. I would recommend this company.

7 kwietnia 2025
Opinia niezależna
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Odpowiedź od Living Well Bathrooms

Thank you Mr Middleton for the lovely feedback. We are so pleased you were happy with the service we, and our colleague Dale provided and we hope you are enjoying your new bathroom :)

Oceniono na 5 z 5

Dan Casey replaced my bath with a…

Dan Casey replaced my bath with a walk-in shower, removed my old shower and fitted shelves, and made good.
Fantastic quality of work, fast and efficient, perfect results! Polite, informative and thoroughly recommended! Can’t thank him enough!.

7 kwietnia 2025
Opinia niezależna
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Odpowiedź od Living Well Bathrooms

Thank you for this lovely review for our colleague Dan, he is an absolute star! We're so pleased you were happy with the service and hope you are enjoying your new shower :)

Oceniono na 5 z 5

Shower room to Wet Room

We needed to change our shower room to a wet room and decided to use Ahm to carry out the work. Dale carried out the work to a very high standard and with very little disturbance to us. He treated our property with respect and kept us informed daily on progress and timetable. The finish was superb and we are delighted with the end result.

4 kwietnia 2025
Opinia niezależna
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Odpowiedź od Living Well Bathrooms

Thank you Mr Budd for taking the time to leave us review, it's always so nice to hear when our customers' are happy :) We'll be sure to pass on your kind comments to our colleague Dale as well.

Oceniono na 5 z 5

Wet room installation

Excellent service from start to finish
Dan Casey did a fantastic job converting parents bathroom into a wet room
Excellent work ethic and meticulous attention to detail
AHM were a truly professional company from start to finish; surveyors, fitters, operations and customer services staff. Cannot recommend highly enough

31 marca 2025
Opinia niezależna
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Odpowiedź od Living Well Bathrooms

Thank you for this wonderful review. It's always lovely to hear our colleagues have provided a 5-star service and we hope the new wet room will make a big difference for your parents :)

Oceniono na 4 z 5

Accessible shower fitted in small ensuite

AHM replaced a standard shower cubicle with an easy access walk-in shower in a very small en-suite, which presented difficulties because of space. Other firms had rejected the job as too difficult. The AHM surveyor, Peter, took time to come up with a design solution, and the fitter, Michael carried out the work, tackling the difficulties that arose. He worked carefully and the finished product is exactly what was wanted. Efforts were made to keep mess to a minimum and all the waste was removed on completion. The work is completed less than 3 weeks from the initial survey visit. I would have given 5 stars except that the original fitter let us down on the first day without warning, meaning the work started late and finished later than intended, but overall a very creditable job, thank you.

2 kwietnia 2025
Opinia niezależna
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Odpowiedź od Living Well Bathrooms

Hello and thank you so much for your review. We’re delighted that we were able to provide you with a beautiful new accessible shower—especially where other companies had turned the job away. We’ll be sure to pass on your kind words to the team.

We’re truly sorry about the issue you experienced with the original installer and completely understand your frustration with the change in timeline. Please rest assured that this was a highly unusual situation. We pride ourselves on having a reliable and skilled team of installers, and it’s extremely rare for anyone to let us down at the last minute. The individual in question is no longer part of our team, as we hold all our installers to the highest standards to protect the experience of customers like yourself.

Thank you again for your feedback—and for choosing AHM and we hope you are enjoying your new shower :)

Oceniono na 5 z 5

a company that you can totally rely on

from Alan the surveyor who was so helpful choosing the right bath wall panels and flooring not pushing at all seemed to know what we needed. Alan our fitter was brilliant so meticulous talked us through every stage and made sure everything was what we wanted .
the bath and fittings was fantastic more than we could have hoped for i cant praise him enough we are so excited with our new bathroom well done AHM

24 marca 2025
Opinia niezależna
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Odpowiedź od Living Well Bathrooms

Thank you Mrs Burton, we really appreciate the feedback regarding your experience. Both of our Alan's are stars and would expect nothing less than brilliance from both and well let them know how pleased you were with them and our overall service :) We hope you enjoy your new bathroom.

Oceniono na 5 z 5

Walk in shower install

Wayne was very good and went above and beyond to complete the job. Great work ethic.

27 marca 2025
Opinia niezależna
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Odpowiedź od Living Well Bathrooms

Thank you for the review and 5 stars and for letting us know you were happy with the service we provided. We hope you are enjoying your new bathroom :)

Oceniono na 5 z 5

From the surveyor through to the office…

From the surveyor through to the office staff and Adrian our fitter this firm were excellent. Everyone was very friendly and would answer any questions asked. Adrian kept everything as tidy as possible while working and the firm had organized for the large rubbish sack to be removed within days of completion . Having the shower unit instead of the old bath has made our lives so much easier, Cathy Walker

7 marca 2025
Opinia niezależna
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Odpowiedź od Living Well Bathrooms

Thank you Mrs Walker for this lovely review, we're so glad you're enjoying your new shower and this is making life easier :) It was a pleasure to undertake the work and we'll let Adrian and our customer service team know how happy you were with the service.

Oceniono na 5 z 5

Highly Recommended…

We are absolutely thrilled with our new bathroom and toilet. The initial visit from Alan was most helpful as he listened to our ideas and made several suggestions as to how they could be improved. Three weeks later and with excellent communication about the start time, Dale our installer arrived and I have to say we consider ourselves very fortunate. He was so hardworking and meticulous we couldn't have wished for better. His attention to detail was clear to see when the installation was complete. At the end of each day, he asked us if we were happy with the progress. We were. Dale was easy to talk to and always cheerful.
I have no hesitation in thoroughly recommending AHM.

12 marca 2025
Opinia niezależna
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Odpowiedź od Living Well Bathrooms

Thank you Mr Lane for this lovely review. We're delighted you were happy with the services provided by our team and Alan and Dale in particular who are amazing. We will be sure to pass on your comments and we hope you are enjoying your new bathroom :)

Oceniono na 5 z 5

Things werent quite right at the…

Things werent quite right at the start. A quick phone call to the office and things were put on track thanks to the good support from David at the office. Our plumber arrived on time and worked through without a break. He kept us updated throught out the fitting of our wet-room. Very happy with the out come and all the old bathroom was taken away the very next day. whish to say thank you too plumer Wayne and AHM Installations thank you so much.

11 marca 2025
Opinia niezależna
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Odpowiedź od Living Well Bathrooms

Thank you for this lovely review. We're so pleased you were happy with the service we provided, our team works hard to ensure all our bathroom adaptations run smoothly. We will be sure to pass on your comments to David and the installer who completed your project. We hope you are enjoying your new wet room :)

Oceniono na 5 z 5

Friendly, stress-free installation

Dean the fitter was fantastic and friendly. I felt like he went the extra mile to leave a good looking and brilliantly functional wet room. The Lino fitter was great too, super efficient and expert (sorry, didn’t catch his name).
Overall very impressive, stress-free service. Thanks!

13 marca 2025
Opinia niezależna
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Odpowiedź od Living Well Bathrooms

Thank you Mr Laws for this lovely feedback from Dean and the flooring fitter, we'll be sure to pass on your comments and we hope you are enjoying your new wetroom :)

Oceniono na 5 z 5

Excellent service from a local company

A walking shower for my partner was completed expertly. An initial problem was sorted with speed and no inconvenience to her. Special mention for the fitter Dave who did an expert job with the minimum of fuss and seemed to take great pride in his work An enjoyable experience from this company and highly recommended.

12 marca 2025
Opinia niezależna
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Odpowiedź od Living Well Bathrooms

Thank you Mr Leer for this lovely feedback. We always try to overcome any installation issues quickly and conveniently and we're are so pleased you're happy with everything we did throughout. We will also be sure to let Dave know how happy you were :)

Oceniono na 5 z 5

Excellent workmanship

Excellent workmanship. We were consulted on each stage as the installation progressed. Nothing was too much trouble.

8 marca 2025
Opinia niezależna
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Odpowiedź od Living Well Bathrooms

Great to hear your feedback Mr Smith, we're delighted we could help with your project and we hope you are enjoying your new bathroom :)

Oceniono na 5 z 5

We had our bath taken out to be…

We had our bath taken out to be replaced with a walk in shower, it was fitted by Michael who did a fantastic job. I also want to thank all the AHM Installation team for always keeping in contact with us from start to finish. We would highly recommend this company.

5 marca 2025
Opinia niezależna
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Odpowiedź od Living Well Bathrooms

Thank you Donna for this lovely feedback on the service we provided and for our colleague Michael who completed the work. We will be sure to pass on your kind comments and we hope you are enjoying your new bathroom :)

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