Not reliable product and customer service!
We are a small startup that subscribed to livesession. During the trial they where responding to questions so we decided to go with Livesession because the UI looks intuitive and we liked the feature set. However a lot of the features are not working as expected. Some features are just not available, e.g Set up own dashboards and other such as blocking IPs, or tracking custom events don't work or doesn't work consistently. However worst is that they almost never reply to customer service, so for these problems there is just no response or help. Several messages to customer service have never been replied to others take them weeks. For a 999$ product that is just beyond unacceptable!

