Little Ones London Recenzje 

2567
•
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I’m really grateful to Hannah K for all her help throughout the recruitment process. She was friendly, professional and incredibly efficient from the very beginning. Everything happened so quickly a... Zobacz więcej

Oceniono na 5 z 5

Lovely management team! I’m so grateful to be part of Little Ones. My manager Matt has gone above and beyond to help me find new roles with families, always keeping me updated with interviews and opp... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

The service presses you to pay their fee immediately. It is all about pressuring you to sign, but the helpers/tutors you find can easily switch to another job, and they don't reimburse even partially... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

April has been absolutely terrific throughout my job search. She is patient, supportive and encouraging. She has gone above and beyond for me and all her clients. I’m very grateful for all her hard wo... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

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  3. Usługi rekrutacyjne

Napisane przez firmę

Little Ones is an established London Nanny and Housekeeping agency. We have been specialising in the placement of bilingual and English-speaking Nannies, providing childcare solutions since 2005. We are the leaders in our field. We are proud to promote bilingualism and intercultural understanding through educating children with articulate bilingual and English speaking Childcare-givers. We understand the importance of language development in a child’s early years and we recruit candidates who share the same ethos. We understand that the roles of a Nanny, a Nanny-Housekeeper and a Housekeeper are very different. This is why our consultants are specialists both in the vocations and cultures of the people they place. We guarantee we can make the domestic recruitment process positive, personal and above all stress free.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Odpowiada na 95% z negatywnych recenzji

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4,3

Wszystkie recenzje

(2567)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 139

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Oceniono na 1 z 5

Very awful service!

Very disappointed with the service provided by this agency. I made it clear from the start that I urgently needed my DBS to be processed, and the person in charge of my case was fully aware of this. After waiting a whole week without receiving any solution or update, today she wrote to me just to say that she has gone on holiday. I find this completely unprofessional and irresponsible, especially when dealing with such an important requirement for those of us working in childcare. I would not recommend this agency if you are looking for seriousness and reliability

22 sierpnia 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Good afternoon Tamara,

I am sorry to hear that you are not satisfied with your experience with Little Ones. We do not process DBS checks directly; this is handled by a partner agency and ultimately the DBS itself, but I would be happy to look into this matter for you to see if there is anything I can do to help. I can be contacted at j.ross@littleoneslondon.co.uk.

Best regards,

James Ross
Client Relations Manager
Little Ones UK Ltd

Oceniono na 5 z 5

A wonderful agency

A wonderful agency to work with,professional, supportive, and always clear in communication. They truly value both families and nannies.

14 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Do not trust this agency

Do not trust this agency! They fail to do any real diligence on candidates and are just a postbox for people that you can find yourself on the internet - look at the large number of bad reviews.

They sourced a nanny for us that has had no vaccinations (including for measles) with a household with a new born and an immunocompromised person, wouldn’t pay tax, wouldn’t sign an appropriate contract and was generally not fit for purpose. They refused to reimburse me for the (very large) finder’s fee they charged me. Legal action is being commenced and the company seems no have no regard for their contractual obligations. I am spreading the word about this agency.

AVOID THIS AGENCY AT ALL COSTS.

12 sierpnia 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Good afternoon Mr Warboys,

I am sorry to hear that you are not satisfied with your Little Ones service. We have been providing families with domestic staff for many years and pride ourselves on attention to detail. Our offer in resolution of the matter has been communicated to you privately and remains open should you wish to exercise it.

Best regards,

James Ross
Client Relations Manager
Little Ones UK Ltd

Oceniono na 1 z 5

BE AWARE!

I’m extremely disappointed and disturbed by my experience with Little Once. The agency provided two nannies, both of whom raised serious concerns that no parent should ever have to face.

The first nanny’s conduct at home led me to question her trustworthiness, and I had no choice but to end the arrangement. What followed was even more alarming: the second nanny displayed behavior toward my children that I found both verbally and physically inappropriate. This was not only unacceptable—it was deeply distressing.

What shocks me most is the apparent lack of proper vetting and judgment in selecting individuals for such a critical role. These are people entrusted with the care of children, and the agency’s decisions put my family at risk.

I would strongly urge other parents to exercise extreme caution before engaging with Little Once. My experience has left me shaken, and I hope no other family has to go through what we did.

10 sierpnia 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Good afternoon Mr Mozzillo,

I am sorry to hear that you are not satisfied with your Little Ones service. We have been providing families with domestic staff for many years and pride ourselves on attention to detail. It is extremely important to Little Ones that your experience is a positive one, and the situation you describe is absolutely not what we expect of our consultants or candidates. James Cree will contact you privately to discuss this matter further and to see if we can resolve this for you.

Best regards,

James Ross
Client Relations Manager
Little Ones UK Ltd

Oceniono na 3 z 5

I enjoyed the course very much

I enjoyed the course very much, and I feel much more comfortable in dealing with First Aid matters, should they arise. There are so many things that we think we know but, truly, some of them are just incorrect assumptions and the majority of us would not know what to do when these unfortunate circumstances really happen. Gary is great, experienced and very professional. However, I would improve the location of the course: too noisy and very small.

1 sierpnia 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Good afternoon Camilla,

I am happy to hear that you enjoyed the course. In terms of location, we have taken feedback on board and are taking steps to improve it. If there is anything else you would like to discuss, I can be contacted at j.ross@littleoneslondon.co.uk.

Best regards,

James Ross
Client Relations Manager
Little Ones UK Ltd

Oceniono na 5 z 5

Good service

Thank you very much to Miss Shanice in Little Ones Agency,she recently managed one week trial the house,I really want to work.Looking forward to start.I also know her while she was working in Guardian Carers who found me temprorary jobs that I preferred.She did not give up on me, I behaved wrong towards her.She is kind,warm,helpful,easy to talk.Thank you very much to Miss Shanice

21 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Little Ones UK, Nanny job in France

Excellent service, wonderful placement. I am so grateful for Little Ones agency for helping me find employment. The agencies team, Laurane was professionally responsible and supportive throughout the entire process. She took time to understand my preferences and matched me with a family to fit my needs. She was helpful in preparing me for interview’s with help and guidance in the nanny industry. She also facilitated communication with a family and insured a smooth placement process. What a real great pleasure to work with.

14 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

I had a great experience with this agency

I had a great experience with this agency in securing a job with a lovely family. I also had a very positive experience with Anthony Green, who was supportive and kind throughout the process of helping me find the right position. I highly recommend their services.

23 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

I met Lukasz and he is very helpful and…

I met Lukasz and he is very helpful and very respectful and he was the one who guided me and really helped me in order to find a better employer and suitable employer for me. Lukasz is consistent and very professional and he is really nice and he has done a good job. Thanks to Lukasz for helping me a lot and for guiding me with the interviews and he's the best.

16 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Don't get your hopes up, it's a waste of time.

The agent working with me Anthony Green is so unresponsive and inadequate at communicating. I have made it clear from the start that I am looking for a full time role, we did apply for some positions suitable for me but there are no responses for weeks. I had to remind him all the time that I am still waiting for any update or any job offers and it's just an endless, 'sorry no update' or 'I'll have to catch up to that'. Then as I keep on pushing him to find any position he keeps on showing me part time positions totalling only 10 hours per week! I keep on saying that I need a full time role because who can live off of part time? He keeps on saying 'it won't hurt to apply'. I just agreed and said that if I take on a part time role, then I need at least 2-3 at the same time to make up the full time hours I need. He finally got me into an interview and sent me a confirmation. When I went to this client's home, the client didn't even seem to know that there was a scheduled interview that day. How is that possible? I contacted Anthony and didn't get a response until at least a week, saying that he was on holiday. Until now he still hadn't given me anything useful. Not only that, whenever I search online on Indeed, there are loads of job position from Little Ones those are suitable for me and is only around my area, despite Anthony saying 'there's not much jobs around'. What a waste of time.

3 lipca 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Good afternoon Ms Guerzon,

I am sorry to hear that you are not satisfied with your Little Ones experience. I have contacted you privately to discuss this matter further and to see if we can resolve this for you.

Best regards,

James Ross
Client Relations Manager
Little Ones UK Ltd

Oceniono na 5 z 5

My experience was definitely, Brilliant!!!

My experience was very good. The way the classes were taught, both theoretical and practical, was truly meaningful to me! Especially the excellent professors who teach with complete naturalness and charisma, which makes learning easier! For that, I thank them!

21 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

If I could give a zero rating I would

If I could give a zero rating I would.
I was told I would be on a weekly whatsapp/mail shot of new and current jobs but nothing was/is being sent through. The consultant Laurane is very very unresponsive which is so unprofessional. It's annoying that I'm going to have to start the registration process with another agency and that people will have to take time out of their busy day to give references again.

16 czerwca 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Good afternoon Ms Jones,

I am sorry to hear that you are not satisfied with your experience with Little Ones. I would be happy to look into this matter for you to see if there is anything I can do to help. I can be contacted at j.ross@littleoneslondon.co.uk.

Best regards,

James Ross
Client Relations Manager
Little Ones UK Ltd

Oceniono na 1 z 5

Frustrating and unprofessional

We went through the process of finding a housekeeper twice and both times were paired with an incompetent and difficult housekeeper who would not take direction, would not follow the guidelines of the contract, demanded payment weekly and wouldn’t pay taxes and or made us pay travel expenses on top of an already agreed high salary. The agency would not help or train the housekeepers and left it up to us. Both times. I don’t recommend for housekeeping. They get a huge cut and are not available to help solve the issue but call you every day when they are trying to get your business.

2 czerwca 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Good afternoon Ms Ptak,

I am sorry to hear that you are not satisfied with your Little Ones service. We have been providing families with domestic staff for many years and pride ourselves on attention to detail. It is extremely important to Little Ones that your experience is a positive one and the situation you describe is absolutely not what we expect of our consultants or candidates. You have previously had your service entitlement extended by way of amelioration; I hope the current candidate is working out as intended.

Best regards,

James Ross
Client Relations Manager
Little Ones UK Ltd

Oceniono na 5 z 5

Excellent

I had a great experience working with Laurane, she was professional, responsive, and truly attentive to my needs and preferences. Throughout the process, she kept me informed, gave valuable advice, and made sure I felt supported every step of the way. Thanks to her dedication, I was able to find a role that perfectly aligns with my skills and career goals. I would highly recommend her to anyone looking for new job opportunities or career guidance.

20 maja 2025
Opinia niezależna
Oceniono na 1 z 5

disappointing experience with this agency.

We had an extremely distressing and deeply disappointing experience with this agency. We approached them to find a temporary nanny for a 3-week period over Christmas to help care for our three children. From the outset, the agency informed us that it might be difficult to find suitable candidates, and ultimately we were presented with just one option.

Following the interview, the nanny seemed experienced and came with what we were told were excellent references. Silvia, our point of contact at the agency, provided the nanny’s contact details after we paid the full agency fee.

Unfortunately, what followed was one of the most traumatic experiences I have ever endured. From the very beginning, the nanny displayed unprofessional and inappropriate behavior questioning my parenting choices, criticizing the very fact that I had hired a nanny, and making unsettling, racially charged remarks. I have video evidence of some of this behaviour.

When I raised these serious concerns with the agency, I was told that someone from a similar background at the agency had reviewed the comments and determined they were not racist a shocking and dismissive response. The agency refused to take any responsibility, claiming they had completed proper due diligence and reference checks, which I now seriously doubt.

Things only escalated. The nanny was found drunk in my home on more than one occasion, sent me abusive and intoxicated messages, and even demanded more money than was originally agreed. Regrettably, I complied at the time, hoping things would improve. Eventually, we had no choice but to ask her to leave after another disturbing incident again, with photographic and video evidence provided to the agency.

To this day, I feel completely violated and let down. The trauma of allowing someone so unsuitable into my home, around my children, is something that continues to affect me. The nanny manipulated, gaslit, and took advantage of my kindness and inexperience with such situations. It wasn’t until a friend visited and noticed the signs of her being under the influence that I realized what was really going on.

We’ve had a long-standing, positive relationship with our weekend nanny, and have worked with other reputable local agencies for years without issue. This experience, however, has left me shaken and deeply regretful for ever placing my trust in this agency.

To make matters worse, after her dismissal, the nanny continued to harass me via WhatsApp with abusive messages. I’ve since blocked her, but the fact that she was ever recommended by a professional agency is deeply concerning.

This review is written not out of anger, but out of a sincere desire to prevent this from happening to another family. The agency failed completely in safeguarding, vetting, and responding to what was an incredibly serious and harmful situation. I would strongly caution others against using their services.

3 stycznia 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Good afternoon,

I am sorry to hear that you are not satisfied with your Little Ones service. We have been providing families with domestic staff for many years and pride ourselves on attention to detail. It is extremely important to Little Ones that your experience is a positive one, and the situation you describe is absolutely not what we expect of our candidates. My offer in resolution of this matter, previously communicated by email, remains open to you should you wish to exercise it.

Best regards,

James Ross
Client Relations Manager
Little Ones UK Ltd

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