Little Ones London Recenzje 

2567
•
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I’m really grateful to Hannah K for all her help throughout the recruitment process. She was friendly, professional and incredibly efficient from the very beginning. Everything happened so quickly a... Zobacz więcej

Oceniono na 5 z 5

Lovely management team! I’m so grateful to be part of Little Ones. My manager Matt has gone above and beyond to help me find new roles with families, always keeping me updated with interviews and opp... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

The service presses you to pay their fee immediately. It is all about pressuring you to sign, but the helpers/tutors you find can easily switch to another job, and they don't reimburse even partially... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

April has been absolutely terrific throughout my job search. She is patient, supportive and encouraging. She has gone above and beyond for me and all her clients. I’m very grateful for all her hard wo... Zobacz więcej

Reakcja na opinię

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Napisane przez firmę

Little Ones is an established London Nanny and Housekeeping agency. We have been specialising in the placement of bilingual and English-speaking Nannies, providing childcare solutions since 2005. We are the leaders in our field. We are proud to promote bilingualism and intercultural understanding through educating children with articulate bilingual and English speaking Childcare-givers. We understand the importance of language development in a child’s early years and we recruit candidates who share the same ethos. We understand that the roles of a Nanny, a Nanny-Housekeeper and a Housekeeper are very different. This is why our consultants are specialists both in the vocations and cultures of the people they place. We guarantee we can make the domestic recruitment process positive, personal and above all stress free.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 95% z negatywnych recenzji

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(2567)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 139

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great support from Nadia and Juanes

Great support from Nadia and Juanes - very responsive and helpful - and they found us an excellent nanny for our family!

30 grudnia 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Hi Daniel,

Thank you so much for your positive review. At Little Ones, our consultants always strive to provide the best service, so we're delighted to know that both Nadia and Juanes have been of assistance to you!

Best,
Little Ones.

Oceniono na 5 z 5

Thank you Little Ones

Little Ones response time to my application was swift. I had an interview with the lovely Breeya who talked me through the process of joining and what to expect. She listened to my expectations for a job and was able to find me one within 2months of being with the company. Many thanks !

21 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Terrible agency!

To avoid! They call you every day and are always available until you pay the fees but if you have any questions or issues once the payment is don then they don’t reply to your messages nor even to your calls!
I had a first nanny with fake references and totally unreliable in terms of attendance who resigned after 4 months claiming she was unwell but later found out she is a ticktocker and just wanted to apply for a master in LA. We also had a few safety incidents with her which made me quite relieved when she resigned.
Her replacement seemed great, unfortunately even less reliable than her in terms of attendance and with a “I don’t care” attitude that was out of this world.
After this, they were so “kind” to grant me a second replacement even though you are only allowed once, but after one interview which was not successful and one CV shared that was not in line with our need, they went MIA. It’s been now two months and we have no replacement yet and no news from them.

17 grudnia 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Good afternoon LS,

I am sorry to hear that you are not satisfied with your experience with Little Ones. I would be happy to look into this matter for you to see if there is anything I can do to help.

I can be contacted at j.ross@littleoneslondon.co.uk.

Best regards,
James Ross
Client Relations Manager
Little Ones UK Ltd

Oceniono na 5 z 5

My experience with Little Ones has been…

My experience with Little Ones has been extremely positive. They take great care and attention to detail in finding the best position for each individual. The team is professional, kind, and hardworking, and they go above and beyond to ensure you flourish in your next role.

17 grudnia 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Hi Madelynne,

Thank you so much for taking the time to leave us a review. We're thrilled to have been of assistance to you in your job search, and we wish you all the best in your future role.

Best regards,
Little Ones

Oceniono na 5 z 5

I attended a first aid course with…


I attended a first aid course with Little Ones London and had a great experience. The teacher was very helpful and kind, explaining everything clearly and making it easy to understand. Little Ones London are professional, well organised, and supportive throughout. I would definitely recommend them.

13 grudnia 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Hi Sohila,

Thank you so much for your wonderful feedback! Your input is incredibly helpful in maintaining our high-quality standards and we'll be sure yo pass on your kind words to the trainer.

Warm regards,
Little Ones

Oceniono na 5 z 5

Whilst looking for a nannying job

Whilst looking for a job, the whole process was smooth and reassuring for start to finish. I felt supported and the communication was great. Special mention to Rob, thanks for all your help!

15 grudnia 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Hi Danielle,

Thank you for your kind words. It's wonderful to know that Rob has assisted you accordingly and that you've had a positive experience with us!

Feel free to reach out to us should you ever have any questions or need any help.

Warm regards,
Little Ones

Oceniono na 1 z 5

This agency took a substantial fee to…

This agency took a substantial fee to find a nanny for our child. After a serious safeguarding incident involving facial bruising, the agency acknowledged the issue and agreed to provide a replacement instead of a refund.

The replacement search was poorly handled, unsuitable candidates were sent, and the search was later closed without discussion. After more than a year of silence, the agency now denies the agreement entirely, citing missing records and staff turnover.

Families should exercise extreme caution before paying large fees to this company. Proper vetting, safeguarding, and accountability appear to be lacking. We are now pursuing recovery of our fees legally. Please stay away

15 grudnia 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Good morning,

I am sorry to hear that you are not satisfied with your experience with Little Ones. I would be happy to look into this matter for you to see if there is anything I can do to help.

I can be contacted at j.ross@littleoneslondon.co.uk.

Best regards,

James Ross
Client Relations Manager
Little Ones UK Ltd

Oceniono na 5 z 5

Thanks to Little ones

Thanks to Little ones, they help me find a position as a nanny in Paris. Noémie was really nice, helpful, understanding and easy to contact when needed.

12 grudnia 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Hi Marie,

Thank you so much for your positive review. We're glad to know that Noémie has been of assistance to you and wish you the best of luck in any future endeavours!

Best regards,
The Little Ones team

Oceniono na 1 z 5

Extremely Unprofessional Experience

TLDR: Don't write any of the agents a positive review until they have secured a job for you.

First person I was put with, Matthew, ghosted me in a way that left me in complete shock. He interviewed me and seemed really nice, then asked me to write a review of him, saying his company was doing a contest where each employee had 24 hours to get as many reviews as they could. I was in a different time zone and so didn't see the message for a long time, but wrote him a great review, which he thanked me for, but after that, the ghosting started. Not responding to me for a couple weeks at a time, not wanting to get my DBS check started, etc. It was hard not to feel that he had just wanted a great review (maybe they get bonuses if they get the most positive reviews?) When I confronted him about it, he said he'd been 'away' and then pretty much completely ghosted me. I couldn't believe it!

I have worked with many agencies and always had great relationships with them, loving how efficient, responsive, and skilled at finding compatible families they have been. Some positive experiences in the past: Pavilion Agency in NYC, SmartSitting in NYC and Los Angeles, and The Lighthouse Agency in Berlin. Luckily I found an amazing job at a school on my own, which is why I can write this review.

Second person I was put with was extremely kind but still didn't get one interview, which is a little odd because I've been a nanny for 10 years. I understand, though, that the nanny market is tough during this economic downturn. But when I posted on Facebook, I immediately got interviews. It's hard for me to not think that this company mostly just wants people to sign up for the various courses they offer.

1 sierpnia 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Good afternoon Anna,

I am sorry to hear that you are not satisfied with your Little Ones experience. I have followed up with the team regarding this. I wish you all the best in your new role.

Best regards,

James Ross
Client Relations Manager
Little Ones UK Ltd

Oceniono na 1 z 5

Steer clear.

I initially began speaking with this agency but nothing came to fruition.
They contacted me again trying to pair me for a job then ghosted me for 3 weeks. When I brought this up I was called out for ‘ghosting’ them when we were only ever trying to set a phone call up.
Reminded them that they reached out to me not the other way round. I feel like I was contacted and ghosted for some sort of revenge.
I have heard nothing but bad things from this agency and should have listened.

4 grudnia 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Good morning Claire,

I am sorry to hear that you are not satisfied with your experience with Little Ones. I would be happy to look into this matter for you to see if there is anything I can do to help.

I can be contacted at j.ross@littleoneslondon.co.uk.

Best regards,
James Ross
Client Relations Manager
Little Ones UK Ltd

Oceniono na 5 z 5

Maternity nurse LHAMO

I applied for a role through the agency little ones uk , and Laurane contacted me quickly. She carefully reviewed my CV and understood my experience as a Maternity Nurse.

✅ Interview — L. then interviewed me, and it was very easy-going and comfortable. She created a friendly and relaxed atmosphere while still keeping the conversation professional, which made the interview feel natural and stress-free 🌟
✅ Communication — Laurane speaks fluent English and French, as I do, and this made communication effortless throughout the entire process.
She efficiently completed my background checks and very quickly found a lovely family who needed my services 🏡✨

I am sincerely grateful for her support, dedication, and expertise throughout.
I highly recommend the agency Little ONE s UK for their professionalism, and I especially want to thank Laurane for her outstanding recruitment skills 🙌💛

Thank you, Laurane — you made this journey smooth, positive, and successful 💐✨

7 listopada 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Hi Dolma,

Thank you so much for taking the time to leave us a positive review. We're thrilled to know that Laurane has been of assistance to you, and we will be sure to pass on your kind words.

Best regards,
The Little Ones Team

Oceniono na 5 z 5

I had a lovely lady called Morgane…

I had a lovely lady called Morgane Cognaud helping me with my process she was amazing super helpful and full of initiative! I have never used an agency before but I a million percentage recommend little one’s they’ve been nothing but great.
I’ve only been using them for the past two weeks and already I’ve had more than five interviews a meet the family and also now a job offer. Finding a job isn’t easy and is a long process but with the help of Morgane Cognaud and little ones it’s so quick and easy but also made perfect to what I was looking for!
Emily.

11 listopada 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Hi Emily,

Thank you so much for your kind words - we really appreciate you taking the time to leave us a review and wish you the best of luck in the future.

Best regards,
The Little Ones Team

Oceniono na 5 z 5

Jack was absolutely incredible during…

Jack was absolutely incredible during my job search. He took the time to really understand what I was looking for, and it showed in every step of the process. Jack was professional, attentive and patient, no matter how many questions I had, he answered each one clearly and kindly.

His support made the entire experience smoother and less stressful. You can tell he genuinely cares about the people he works with and that made all the difference. I truly appreciate his guidance and dedication, and I highly recommend him to anyone looking for someone who listens, understands, and goes above and beyond.

18 listopada 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Hi Tess,

Thank you so much for taking the time to leave us a positive review. It's great to know that Jack has been of assistance to you; we will be sure to pass on your kind words.

Good luck in any future endeavours and feel free to get in touch, should you have any questions.

Best regards,
The Little Ones Team

Oceniono na 5 z 5

thorough and efficient

Rocio was not only efficient but really friendly. Went through everything personally and took care to ask me about each position held as a Nanny.
I would 100% recommend

10 października 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Hi Davina,

Thank you so much for taking the time to leave us a positive review. We're thrilled to know that Rocio has been of assistance to you, and we will be sure to pass on your kind words.

Best regards,
The Little Ones Team

Oceniono na 5 z 5

Exceptional Agency

Dear Little Team, I want to share my impression of you. You are a very friendly agency to me. I have been working with you for many years, and I am always full of admiration for your professional and exceptional work. You are incredible in your quick handling of employee-client contact, without excessive bureaucracy. Your support is always perfect, answering questions and giving me tips. I feel that you are committed to and understanding of the staff you work with. This time I want to thank… Shanice Meunier for her incredible professionalism and the organization she has. I think managers should be proud to have someone like her on the team. I wish Shanice much success in the future. Thankful Barbara

12 listopada 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Hi Barbara,

Thank you so much for your 5-star review! We really appreciate your kind review and we're thrilled to know that we met your expectations.

Best of luck in the future and don't hesitate to get in touch should you have any questions or queries!

Warm regards,
The Little Ones team

Oceniono na 5 z 5

I was so satisfied to the service that…

I was so satisfied to the service that little once had given me as they are so friendly and approchable especially to Jasmine very friendly
Thanks Analyn

30 października 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Hey Analyn,

Thank you so much for taking the time to leave us a positive review. We really appreciate your feedback and will be sure to pass it on to Jasmine.

If you have any more questions or feedback, please don't hesitate to get in touch.

Kind regards,
The Little Ones Team

Oceniono na 4 z 5

Helpful staff

Helpful staff. I

28 października 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Hi Charito,

Thank you so much for your positive review! Should you have any questions or queries, don't hesitate to reach out to us - our consultants are always happy to help.

Best regards,
The Little Ones Team

Oceniono na 5 z 5

I’m Patricia Benzaquen

I’m Patricia Benzaquen.
I did a interview this aftetnoon with Shanice .
She is amazing and kind.
She is already sent me some position.
Thank you Shanice!
🙏

28 października 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Hey Patricia,

Thank you so much for taking the time to leave us a positive review. We'll be sure to pass your kind words to Shanice.

Good luck in your new position, and please don't hesitate to reach out if you have any questions or concerns.

Kind regards,
The Little Ones Team

Oceniono na 5 z 5

Profesional staff always dealing to…

Profesional staff always dealing to find perfect candidate for job positions.
I strongly recommend little ones agency to find best candidate for your needs.

28 października 2025
Opinia niezależna
Logo Little Ones London

Odpowiedź od Little Ones London

Hey Ben,

Thank you so much for your kind words.
We value your opinion and appreciate you taking the time to leave us a positive review.

Kind regards,
The Little Ones Team

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