Happy with the product I received. There was a holdup with customs in the U.S. with DHL demanding I pay an additional delivery fee, however. after contacting Lipoelastic they responded promptly, pa... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordering was easy. Products are well described. I was not informed of a duty tax until I had paid and my item was shipped. I contacted customer service and they responded quickly, took care of the fee... Zobacz więcej
The leggings go on fairly easy, as directed, and are comfortable to wear. Unfortunately, I was not able to pull them past my hips and over my butt area. I did purchase according to the measurements.... Zobacz więcej
I love the material and really wished these worked! Unfortunately they just are not comfortable on my upper thighs. Where the edge of the opening is, cuts into my thigh and is painful. However if ther... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Founded in a small town in the Czech Republic in 2002, LIPOELASTIC has grown into a global leader in post-surgical garment manufacturing, playing a pivotal role in the aesthetic and cosmetic surgery industry. Today, we export to more than 85 countries across the Middle East, Europe, and the Americas, and we take pride in our rapidly expanding global presence and ability to connect with customers worldwide. With over 20 years of experience, we are committed to delivering the highest quality products and services. As a trusted leader in the industry, we continuously strive to innovate and enhance our offerings to meet the evolving needs of our customers.
Dane kontaktowe
Stany Zjednoczone
- +1 332-600-1888
- contact@lipoelastic.com
- lipoelasticshop.com
3,7
Średnia
148 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 61% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Customer representative was very…helpful, professional
Customer representative was very helpful, professional, and a calming voice. She had my product delivered rapidly. mas
3 marca 2026
Shipping was fast and love how they feel
Shipping was fast and after 3 days wearing them I have adjusted to how to get them on. Love how they feel. Next purchase i will get the ones that go up under my breast. The sizing was just too small for my 20.7 inch calves. Hoping to be able to fit into the 3xl soon.
4 marca 2026
I ordered the Flow Leggings and…
I ordered the Flow Leggings and absolutely love them. They stay put. I am not constantly having to adjust them. I also had a question about the shipping and it was answered in a timely manner. Support was very helpful.
27 lutego 2026
I have yet to receive my order.And d h…
I have yet to receive my order.And d h l said I was responsible to pay duty taxes. I reached out to customer service explaining both issues and they only addressed one.But did not address the issue that I did not receive my package at all. So my money was taken, but I have no product.
19 lutego 2026
Great experience
Great experience! Fast shipping, good quality, and everything as described.
5 lutego 2026
Fast shipping & Great Compression
Fast shipping. Really great post surgery compression. Love the extenders that can be purchased for those times swelling increases and you need a little relief in the high waist area.
3 lutego 2026
Very Comfortable
The first bra was given to me by my doctor post surgery and I ordered a second one directly from the company. Its a great product, the material is very comfortable, its well made and arrived very quickly.
29 stycznia 2026
i ordered Friday it was sent out monday…
i ordered Friday it was sent out monday and delivered on Tuesday.. also i had a hard time with the 5% off code, and i called, they called me back with a 10% off code.
16 stycznia 2026
Odpowiedź od LIPOELASTIC US
Hi Amanda,
We’ve checked our records and can see that the order was delivered on 31/01/26. We’d really appreciate it if you’d consider updating your review now that the items have arrived, and we’d love to hear your thoughts!
Kind regards,
The LIPOELASTIC Team
I am sad that I have spent this a lot…
I am sad that I have spent this a lot of money just to have the seam come loose just after two wears. Hand washed and air dried.
31 grudnia 2025
Excellent quality and durability
Excellent quality and durability, and fast shipping! The one issue is the sizing is incorrect, I ordered the size based on my measurements and it's VERY small. I definitely need a larger size.
Two week update: much of my inflammation/swelling has now gone down and the bottoms for perfectly!! Breathable, comfortable, and the compression is really nice - it doesn't bunch up and the elastic at the edges doesn't cinch. Updating my review from 4 stars to 5 stars!!
9 stycznia 2026
Odpowiedź od LIPOELASTIC US
Hi Jeanne,
Thank you for your feedback. We’re pleased to hear you’re happy with the quality, durability, and fast shipping, but we’re very sorry to hear the sizing wasn’t right. Please contact our customer service team with your measurements and order details and we’ll be happy to advise on the correct size and help arrange an exchange if needed.
Kind regards,
The LIPOELASTIC Team
Odpowiedź od LIPOELASTIC US
Hi Jamie,
Thank you so much for your feedback. We’re delighted to hear that your order arrived so quickly all the way from Great Britain to California and that you were happy with the shipping cost. It’s great to know the fit and material met your expectations. We really appreciate you taking the time to share your experience!
Kind regards,
The LIPOELASTIC Team
Must buy
I bought the Active compression leggings 5 months ago & love them! They really help with pain & moving lymph fluid. It has really changed my lymphedema.
The only issues I had are with the website & the sizing guide. I sized down initially & it was still too big. Their customer service has been great. They don’t have a USA phone number, only email. Very quick delivery.
30 listopada 2025
Odpowiedź od LIPOELASTIC US
Hi there,
Thank you so much for sharing your experience. We’re really pleased to hear how beneficial the Active compression leggings have been for you and that they’ve made such a positive difference in managing your lymphedema.
We also appreciate your honest feedback regarding the website and sizing guide and will be sure to pass this on for review. It’s great to know our customer service and delivery met your expectations - thank you for taking the time to leave such a thoughtful review.
Kind regards,
The LIPOELASTIC Team
Does not fit
I ordered 3 different types of compression leggings and none of them fit. I need a bigger size in the hips and waist, but then the calves and ankles are too big. The measurements do not work for my body size. The extender did not help since I couldn’t get the garment up to even try it. Maybe it’s me, but if I can’t even pull the garments up now, I can’t imagine getting this on post surgery.
1 grudnia 2025
Odpowiedź od LIPOELASTIC US
Hi there,
Thank you for taking the time to share your experience. We’re really sorry to hear that none of the styles worked for your body shape and understand how frustrating this must have been, especially when preparing for surgery.
Body proportions can vary greatly, and unfortunately this means that standard measurement systems don’t always work for everyone. We truly appreciate your honest feedback regarding the fit, sizing, and extender, and we will pass this on to our product and development teams for review.
Please do not hesitate to reach out to our customer service team who can assist with sizing as well.
Kind regards,
The LIPOELASTIC Team
I'm not happy with my experience
I'm not happy with my experience. I have emailed about returning the items. I have gotten no guidance and no response back.
1 grudnia 2025
Odpowiedź od LIPOELASTIC US
Hi Angie,
Thank you for letting us know, and we’re very sorry for the frustration caused by the delay in communication. We can confirm that your return has now been processed and the refund has been issued. We appreciate you raising this with us and will take your feedback on board to help improve our response times and guidance going forward.
Kind regards,
The LIPOELASTIC Team
Great quality
I had a question about the size since I fell in between two sizes. Sent an email and received a response the next day. I did not want to wait that long so I took a chance and ordered the next size up. That’s why I would have preferred to speak to someone on the phone. Would have gotten an answer quicker. Received my compression pants pretty quickly. Still not sure if I have the best fit. Great quality though.
30 listopada 2025
Odpowiedź od LIPOELASTIC US
Hi Linda,
Thank you for taking the time to share your experience. We appreciate your feedback regarding response times and your preference for phone support, and we understand how timing can be important when choosing the correct size.
We’re pleased to hear that your order arrived quickly and that you’re happy with the quality of the compression pants. Your comments about sizing and communication have been noted and will be shared with the team for consideration!
Kind regards,
The LIPOELASTIC Team
Never delivered
How can you possibly be asking me how I'm feeling if I still have not received your garment
This is ridiculous. I paid for overnight shipping and it's been several days now.
26 listopada 2025
Odpowiedź od LIPOELASTIC US
Hi Kevin,
We’re sorry to hear that you received the review request before your item arrived. We hope you’ll consider updating your review once you’ve had a chance to receive and try the product.
Regarding shipping, we don’t offer an overnight option for the US, as delivery typically takes a bit longer. The only available service is our standard 3–5 working day option. If your order doesn’t arrive within this timeframe, please let us know and we’ll be happy to look into it for you.
Thank you for your understanding.
Kind regards,
The LIPOELASTIC Team
I love the material and really wished…
I love the material and really wished these worked! Unfortunately they just are not comfortable on my upper thighs. Where the edge of the opening is, cuts into my thigh and is painful. However if there was no opening they would feel perfect and I am sad they don't work especially after spending so much money.
17 listopada 2025
Odpowiedź od LIPOELASTIC US
Hi Bernice,
Thank you for sharing your honest feedback. We’re really sorry to hear that the fit around the upper thighs caused discomfort, especially as you otherwise liked the material and feel of the garment. We understand how disappointing this must be, particularly after making such an investment. Your comments about the opening and how it affects comfort are very valuable, and we’ll be sure to pass this feedback on to our product team for review and consideration.
If you need any further help with sizing or advice on alternative options, please don’t hesitate to reach out to our customer service team—we’ll be happy to help.
Kind regards,
The LIPOELASTIC Team
Quality Garment, But Confusing Sizing Guidance
The garment quality is good, but the website’s sizing for Low vs. High variants is very unclear, especially when viewing or ordering on the mobile site. The section is labeled “Styling,” which made me think “High” referred to a higher-waisted style, not the height of the person. As a result, I ordered the wrong variant before traveling for lipedema surgery.
Post-op, the garment was too short and caused uncomfortable midsection bloating until I could switch into the correct size. Customer service was polite but offered no flexibility or gesture of goodwill, even though the issue stemmed from unclear labeling.
I strongly recommend Lipoelastic move the Low/High guidance to the sizing section and clarify that it refers to height. This would prevent confusion for future customers who rely on proper compression after lipedema surgery.
11 listopada 2025
Odpowiedź od LIPOELASTIC US
Hi Andrea,
We’re sorry to hear that you found our website unclear, and we appreciate you taking the time to share your feedback. Our customer service team is always here to help with any pre-purchase questions, so please don’t hesitate to reach out if anything ever needs clarification.
Regarding your return request, the garment had been worn immediately after surgery and for several days following, so we were unable to accept it due to hygiene and safety reasons. As a medical-grade item, it cannot be resold or safely offered to another customer once used, and we hope you - and our other customers - can understand this decision.
We will take your comments on board and will review this with our marketing team to see how we can make this information clearer on our website.
Thank you again for your feedback.
Kind regards,
The LIPOELASTIC Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.