Honestly, after seeing other reviews and having spoken to somebody via the chat function on their site and all my questions answered I felt confident enough to make a purchase. I wish I got the name o... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered some shoes which turned out to be too big - I returned them however postage was to Italy ! If I had known that to start with I wouldn’t have ordered. It cost be £20 in postage to Return- I w... Zobacz więcej
Reakcja na opinię
Was hesitant to buy as barely no reviews and quite a new online shop but the website is easy to navigate and have people ready to answer any questions. I ordered some Tommy Hilfiger earrings to test... Zobacz więcej
Paid for trainers 8/5. Received email acknowledging order. Never heard from again. No response to any of my messages or emails since. Ignored PayPal. Now had to escalate case. Fingers crossed I get my... Zobacz więcej
Informacje dotyczące firmy
- Sklep z dodatkami
- również w kategorii:
- Sklep jubilerski
O Linvelles London
Napisane przez firmę
Linvelles is a high-end fashion and apparel store selling luxury items sourced from boutiques and brands across Europe. Founded in late 2019 the company has continually provided customers with designer clothing, bags and accessories at excellent prices. With a Buy now, pay later scheme using gateways such as Klarna and Paypal Credit; you can get your favourite designer pieces in monthly instalments of 3.
Click here to shop at Linvelles
Dane kontaktowe
bincleaves, woodmansterne Lane, London, Zjednoczone Królestwo
- 02039898026
- customerservice@linvelles.com
- linvelles.com
3,2
Średnia
132 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent !
Excellent !! I chose 1-3 day delivery and item arrived on 3rd day. I emailed regarding tracking and received a reply straight away with tracking reference.
30 marca 2022
Opinia niezależna
Customer service unreachable
Been trying to contact customer care for days and it always goes to voicemail. also filled a contact form on the website and no response. I am worried because this is my first time using this website
29 marca 2022
Opinia niezależna
Odpowiedź od Linvelles London
Hey Jesikarh,
We are sorry for the delay; we have responded to your query via email and have had a member of our team call you to confirm the details.
If you have not received our response, please contact customerservice@linvelles.com.
Kind Regards,
Linvelles
Lovely purse
Lovely purse. Good quality as expected and a good price. Fast delivery. Thanks
12 marca 2022
Opinia niezależna
Great customer service
After my first purchase I was disappointed with a quality of the product (Love Moschino Purse) and gave the company a bad review.Since then they have got in touch with me and offered free of charge replacement (to pick whichever I wanted).My new purse is on it’s way and would love to thank Linvelles for their great customer support and resolving my issue.
10 marca 2022
Opinia niezależna
If you are thinking of buying from this…
If you are thinking of buying from this incredible company you need too!
I took a chance and I’m so happy that I did and I have my second order on the way 🤗
Fast delivery and the customer care team are amazing!
10000000000% recommend this Company
7 marca 2022
Opinia niezależna
Took a chance and it paid off
Took a chance and it paid off, Joshua from the customer service team was great and helped me at every moment
22 lutego 2022
Opinia niezależna
I’m very happy with my bag
I’m very happy with my bag, delivery soo fast very good service thanks
8 lutego 2022
Opinia niezależna
Thank you for providing wonderful…
Thank you for providing wonderful service when I raised a query about the purse I bought. It is a beautiful product and you have a fabulous selection of goodies to choose from. Service I received second to none!
3 lutego 2022
Opinia niezależna
Daughter loved her bag great easy…
Daughter loved her bag great easy ordering and perfect delivery .
14 stycznia 2022
Opinia niezależna
Great price and efficient service
13 stycznia 2022
Opinia niezależna
£20 postage to return shoes appalling customer service
I ordered some shoes which turned out to be too big - I returned them however postage was to Italy ! If I had known that to start with I wouldn’t have ordered. It cost be £20 in postage to Return- I was told a they would contribute £15 towards postage. I have given my bank details & call them every day and just get forwarded to voice mail. No response appalling customer service - time wasters been waiting since November - maybe they have gone bust -: not answering phones at all
13 stycznia 2022
Opinia niezależna
Odpowiedź od Linvelles London
Hey Julie,
We are sorry to hear that.
The delay in the reimbursement was due to incorrect bank details given over the phone. A member of our team has since called you and resolved the issue.
Please let us know if there is anything else we can help you with by contacting our customer service team at customerservice@linvelles.com
Kind Regards,
Linvelles
Purchased a Moschino purse for my niece…
Purchased a Moschino purse for my niece for Christmas. Fab price, well packaged and fast delivery- will definitely be shopping with them again and would recommend.
12 stycznia 2022
Opinia niezależna
Placed an order on 12/24
Placed an order on 12/24. Almost three weeks and still waiting.
11 stycznia 2022
Opinia niezależna
Odpowiedź od Linvelles London
Hey Ivan,
Our order management team are currently in contact with UPS trying to locate your parcel and solve the issue.
As your delivery address is in the United States of America we are experiencing slight delays.
A member of our order management team will contact you with an update soon.
Kind Regards,
Linvelles Customer Service
Loved my bag
Loved my bag! Came on time, Laurel from customer service was really helpful👍🏻
1 stycznia 2022
Opinia niezależna
Top quality customer service.
27 grudnia 2021
Opinia niezależna
The Burberry bag was amazing
The Burberry bag was amazing, purchased it as a present and they loved it! Would shop here again!
27 grudnia 2021
Opinia niezależna
Item faulty after one wear trying to…
Item faulty after one wear trying to get in contact with Linvelles and no answer mail box full ect tried emailing no repose I need to return my faulty item !! The item has not been worn but for 10 minutes and logos have fell off them they are faulty !!!!
27 grudnia 2021
Opinia niezależna
Odpowiedź od Linvelles London
Dear Jodie,
We are sorry to hear that.
A member of our customer service team has replied to your email.
Unfourtunately, since the item was used and damaged we cannot accept the return.
For items to be returned at Linvelles they must be unused and in the same condition as they were when they were shipped.
If you have anymore questions, please contact customerservice@linvelles.com
Warm Regards,
Linvelles
Got my bag in time for Christmas and…
Got my bag in time for Christmas and the packaging was excellent!
23 grudnia 2021
Opinia niezależna
Purchased a bag
Purchased a bag, delivery was fast and the customer service team was very helpful!
10 grudnia 2021
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.