linkbroadbands.com Recenzje 

307
•
Wynik TrustScore: 3 na 5

2,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very "pure". No frills website, simple order form, very effective telephone service. I'm using the 900 Mbps symmetrical on CityFibre network. Worked like a charm, the ONT installation was smooth, ro... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had issue with slow internet speed and not being able to stream anything. The person on the phone was very helpful, although a little frustrating at times having to go through all the settings it was... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Don’t trust positive reviews left recently - definitely paid for. Every week they have “maintenance” without notice before or after - router reboot required after you go through gaf of creating ti... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Will be moving to another provider imminently. Poor WiFi signal throughout home, significant outages throughout our contract with them. More recently have received multiple messages daily saying “do n... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca internetowy

Napisane przez firmę

LinkBroadbands.com is here to make getting online a simpler and more affordable process. Our team is committed to bringing you all the information you could possibly need when making the right purchasing decision for your home or business. We offer to every consumer who signs up before Black Friday receives a 12-month Amazon Prime membership as well as six months of FREE TV service (with Premier Sports 1 & 2), 215+ channels, and 45+ Apps.


Dane kontaktowe

2,9

Średnia

Wynik TrustScore: 3 na 5

307 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,9

Wszystkie recenzje

(307)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Link Broadband outage

Link Broadband outage
3 days Now going into 6 Days till Friday or longer
been phoning all day today times no answer cut phonline at 6pm can't contact them last week at all Avoid moving to another ISP
All customers being transferred to Rocket 🚀 Fibre

2 czerwca 2025
Opinia niezależna
Oceniono na 4 z 5

Sky are IP blocking Linkbroadbands

This company is good, really fast broadband, way faster than one of their competitors I have switched to. I'm regretting switching from them. But please be aware, the reason I had to leave Link Broadbands is that I want NowTV/Sky and NowTV/Sky IP block Lonk Broadbands customers' IP addresses

7 kwietnia 2025
Opinia niezależna
Oceniono na 4 z 5

So pleased that I chose Link

From first enquiry through to connection..perfect.

So pleased that i chose Link instead of others available. Connection to property before i moved in and a quick phone call to get router connected a cinch.
Although its early days so far its easy to fully recommend Link.

31 marca 2025
Opinia niezależna
Oceniono na 1 z 5

I cancelled my contract with Link…

I cancelled my contract with Link Broadband even before I had been connected.

They charged for first month's service as soon as I'd signed up. They also charged £8.95 for p&p on a Router.

Quite frankly they have no control over the installation process or knowing what City Fibre are doing.

My installation required an infrastructure move, that is, moving their connection in the pavement 3 metres so the installation crew could run the cables into the property.

Three appointments were set and changed because the infrastructure move had not been carried out and every time I spoke or received email Link repeated ad-nausium that I'd be charged £120 if City Fibre were unable to complete the installation.

I found it very difficult to understand what the man from Link was saying and the text in their emails was miniscule.

Overall I found the situation untenable so I cancelled and have signed up with another ISP.

I cannot recommend Link Broadbands.

18 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Very helpful

Very helpful, great service and also managed to help us out with a technical issue.

27 listopada 2024
Opinia niezależna
Logo linkbroadbands.com

Odpowiedź od linkbroadbands.com

Hi Staurt, Thank you for the feedback.

Oceniono na 5 z 5

Simple, to the point

Very "pure". No frills website, simple order form, very effective telephone service. I'm using the 900 Mbps symmetrical on CityFibre network. Worked like a charm, the ONT installation was smooth, router was provisioned remotely (didn't have to enter any passwords). So far everything works great, the Direct Debit setup (via GoCardless) went OK too.

There are some typos / weirdness in the T&C but nothing that would infringe customer's rights, I didn't spot any "fine print" to mess you up. Might benefit from some proofreading service next time they're updated.

13 listopada 2024
Opinia niezależna
Logo linkbroadbands.com

Odpowiedź od linkbroadbands.com

Hi Tomosaz, thank you for the feedabck

Oceniono na 1 z 5

worst ISP in the UK

worst ISP in the UK.
if you want to game, stay away, if you want to stream, stay away.
if you want to do anything remotely latency sensitive, stay away.

ping to google is 70ms
what a joke

15 listopada 2024
Opinia niezależna
Logo linkbroadbands.com

Odpowiedź od linkbroadbands.com

Our sincere apologies, as per our records, we couldnt indentify any cases simlar to this in this time period, please contact us at customerservice@linkbroadbands.com

Oceniono na 5 z 5

Highly recommended.

I have been with Link Broadband for a few months now and only have positive impressions of the service provided. I receive advance notice of any essential maintenance of the network that is to be carried out. Given my experience to date I believe that customer care is of the utmost importance to Link Broadband and their staff.

15 listopada 2024
Opinia niezależna
Logo linkbroadbands.com

Odpowiedź od linkbroadbands.com

Hi Stephen, thank you for the feedback

Oceniono na 3 z 5

I was able to contact someone quickly…

I was able to contact someone quickly but unfortunately unless you are really savvy with sending photos and using a phone for media I did find it difficult to communicate. But saying that I was sent a engineer the next day prompt and he fixed the problem. Polite telephone conversations on telephone when ringing.

13 listopada 2024
Opinia niezależna
Logo linkbroadbands.com

Odpowiedź od linkbroadbands.com

Hi Gaynor, thank you for the feedback

Oceniono na 5 z 5

Great network

A bit expensive but looks like it worth that amount of it.
Lovely and helpful costumer service.

13 listopada 2024
Opinia niezależna
Logo linkbroadbands.com

Odpowiedź od linkbroadbands.com

Hi Kwstas, thank you for the feedback

Oceniono na 5 z 5

Excellent service!

LINK emailed to let me know about problems with services, but I didn't experienced fortunately, then they called me to letting me know if it was everything alright, and yes!
Excellent service, very well recommended.

13 listopada 2024
Opinia niezależna
Logo linkbroadbands.com

Odpowiedź od linkbroadbands.com

Hi Jose, thank you for the feeback

Oceniono na 5 z 5

Helpful and Good WiFi

Had one issue setting up and the guy phoned me straight after an email to them and set me up within minutes. WiFi has been on now over a week and not one issue quick and connection all over the house. Thank you.

4 listopada 2024
Opinia niezależna
Logo linkbroadbands.com

Odpowiedź od linkbroadbands.com

Hi Jack, thank you for the feedback

Oceniono na 5 z 5

Link wifi

Link wifi doing great . Its a new experience for us or buffers . Work very fast ad they mention.

9 listopada 2024
Opinia niezależna
Logo linkbroadbands.com

Odpowiedź od linkbroadbands.com

Hi Akash, thank you for the feedback

Oceniono na 4 z 5

The tech team were very helpful

The tech team were very helpful and responsive throughout the process of getting set up and everything was in place very quickly. The reason I only give 4 stars is because of the price. It was the best price I could get for the speed I wanted via OFNL providers. It is frustrating that we are not able to use lower cost providers.

5 listopada 2024
Opinia niezależna
Logo linkbroadbands.com

Odpowiedź od linkbroadbands.com

Hi Johannah, thanks for your valuable feedback

Oceniono na 5 z 5

Uninterrupted WiFi

We recently purchased broadband connection with Linkbroadband, the internet speed is very good. We got the same speed that we purchased. The customer service is also amazing.

1 listopada 2024
Opinia niezależna
Logo linkbroadbands.com

Odpowiedź od linkbroadbands.com

Hi Biju,
Thank you for the feedback

Oceniono na 4 z 5

Recently purchased

Recently purchased. The connection process is so fast and the team is very patient and helpful.Hopefully everything will go well.

2 listopada 2024
Opinia niezależna
Logo linkbroadbands.com

Odpowiedź od linkbroadbands.com

Hi Melbin,
Thank you for your feedback

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