Non existent customer service, emails bounced back, no phone number, don't even know if this company exists, has a strange postal address in East Grinstead. Had the thermostat for a year, never been a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
E mailed and called customer service and explained problem of lost grub screw which keeps the camera door bell captive in the housing fixed to wall. Was advised no screws in stock but to just use a 1... Zobacz więcej
Due to negative circumstances I am homeless and have been couch surfing my mates couches for a month and bit, I got in contact with Vesna, and she acquired formative information, provided assistance... Zobacz więcej
This company is a fraud! I bought a smart lamp directly from their website. They charged my credit card but never sent any order confirmation or the product. Luckily, I’ve screenshotted the order... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Link2Home redefines everyday living. This is done by simply introducing high performance, good-looking and affordable technology to your existing electrical fixtures. Making your home simply smarter.
Dane kontaktowe
East Grinstead, Zjednoczone Królestwo
- sales@link2home.co.uk
- link2home.co.uk
2,3
Słaba
31 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Not very good
Floodlit camera OK, the detection area settings are very limited. The doorbell is not for for purpose, people ring but you can not answer them, set up as per instructions.
1 grudnia 2022
Opinia niezależna
Odpowiedź od Link2Home UK
Hello, sorry to hear about your experience. I am sure we can help with these issues. Please can you reach out to us at support@link2home.co.uk and let us know when we can call you or you can call us 0203 769 0857.
Not fit for purpose
Not fit for purpose. It needs recharging every few days.
Door bell is now not ringing after only 3 months.
When bell was working, it took several minutes to register on my phone so by the time I answered the door, the caller had left.
Don't waste your money.
12 listopada 2022
Opinia niezależna
Odpowiedź od Link2Home UK
Hi Suzy, I am sorry to hear of your experience using our products. Please reach out to our support team at link2home.co.uk/support. Here we have online help and number you reach out to for technical support. It sounds like you have a few local network issues here with the device.
I have had my video door bell a year…
I have had my video door bell a year now, was great to start with, but now when I am at work and someone rings the bell, by the time the picture has loaded my caller has gone, sometimes the picture does not load at all.
6 maja 2022
Opinia niezależna
Second and 3rd camera
Second and 3rd camera now ordered and installed. Very happy - they connect in to the WiFi well, even though they are well away from the Router. Excellent picture quality. Rather a lot of wind noise on the audio feed, but otherwise great.
19 lutego 2022
Intuitive to connect to app
Intuitive to connect to app. Using to control electric heaters, seems to be successful!
16 grudnia 2021
Daytime pictures very good
Daytime pictures very good - unfortunately pictures go off when it gets dark - made sure night vision switched to auto - as directed in the gobblygook ‘faqs’ section - contacted customer services 48 hours ago - no response - gave up - exasperated.
1 grudnia 2021
Opinia niezależna
Odpowiedź od Link2Home UK
Hi Kerry, I have just checked our customer service log and I can not find trace of a contact from you but if you have a query we can help you out. The issue is something I am sure we can sort. Please drop us an email to sales@link2home.co.uk with a contact number and someone will call you. Thanks :)
Just installed new camera and door bell
Just installed new camera and door bell
Couldn’t be happier, very easy to set up on Phone and even link to Alexa was easy
Have been looking in to these for sometime
So happy I went for these
Highly recommended Link 2 home
Looking forward to adding more cameras to my home
24 czerwca 2021
Opinia niezależna
Brilliant Product
This is a review for the flexible indoor camera. I have this to check on my dog whilst i’m out. This was really easy to set up, the box has a QR code on it which takes you straight to the app on the app store. Set up instructions were really easy to follow. What i really like about this camera which is different to others i looked at, is the flexible cable, i wrapped mine round the top kitchen cupboard handle which gives a better vantage point, than other cameras which need a flat surface. This camera has a very clear image/live feed, no time lag as yet. Very impressed!
28 kwietnia 2021
Opinia niezależna
Great product
Great product, good quality, easy to set up via the app, no complaints so far😁
4 kwietnia 2021
Odpowiedź od Link2Home UK
Thanks for your feedback.
The price is great and customer service…
The price is great and customer service is brilliant. The devices themselves are good. The only thing which needs to significantly improve is the automation. Not being able to automate the lights to change colour etc is quite poor. But for the price price spec. Good product.
23 marca 2021
Odpowiedź od Link2Home UK
Hi, many thanks for your feedback. Under the automation settings there are come colour change options so this is possible. Please reach out to us at sales@link2home.co.uk to see how we can help.
Bought indoor camera and door bell
Bought the camera for indoors and the front door bell with camera.
Indoor camera is great, bought it to check on my dog while I’m at work. If he gets restless I am able to talk to him to calm him down.
The door bell camera lags or real-time sticks a lot. Not practical when someone rings the door bell and you don’t get instant notification. When charging to 100% it drops 20% as soon as I put it back into the mount outside. So I wouldn’t say the charge lasts very long.
23 marca 2021
Odpowiedź od Link2Home UK
Hi Angie, please reach out to us on sales@link2home.co.uk so we can run through some device settings. The response time from our doorbells can be dependent upon your phone notification settings and WiFi strength and we can trouble shoot this with you if you get in touch.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.