Delighted with Lilicoco’s customer service. They always respond to enquiries promptly (few minutes) which is amazing and when I had a few issues with the jewellery I had recently purchased from them,... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Love my locket. Lillicoco always has such interesting and unique jewelry. Shopping with them has been so educational; Customer service is top notch and very responsive., I can only say good things ab... Zobacz więcej
The best antique jewelry store that I have found. Every single piece is chosen so carefully and the customer service is exceptional. I ordered from Canada and had my package within two business days.... Zobacz więcej
The communication was superb. Their jeweler who resized the ring to a US12 did a fantastic job, especially considering it was such a wide band. It took me years to find an antique ring big enough to w... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Lillicoco
Napisane przez firmę
Lillicoco is an online antique jewellery boutique based in Bristol, England.
Established in 2016, they has quickly become one of the most trusted names in antique jewellery.
The shop features beautiful antique and vintage jewellery from the Victorian, Georgian, Edwardian, Art Deco and Art Nouveau eras at prices usually ranging from £100 to £3000.
Authenticity and Transparency:
Each and every piece of vintage and antique jewellery that comes through our doors is carefully checked over by our team of jewellery experts. We test the metals, gemstones, and integrity of each piece, making repairs where necessary, and gently cleaning and polishing every item. We inspect every jewel, using hallmarks and design details to accurately date the pieces. Every item sold comes with a guarantee of authenticity certificate, detailing its provenance.
Quality and Condition:
Stacey and the Lillicoco team source beautiful antique and vintage jewellery from around the UK, with offerings for seasoned heirloom hunters and stylish magpies alike. Each piece is hand-selected for its quality and condition above all else. We examine and reject over a hundred pieces for every item that eventually makes into our collection. The one-of-a-kind jewels that we curate span a wide range of styles and eras, from museum-worthy 18th Century Georgian pieces to 20th Century vintage finds, and every era in between. Each jewel was once carefully crafted by master craftsmen using the finest materials and techniques available, and they’re ready for another lifetime of wear.
Exceptional Service:
Lillicoco serves customers all around the world from headquarters in a beautiful Georgian square in Bristol, England. Customers and collectors are the heart of Lillicoco, and providing the highest possible level of service is fundamental to our ethos. Our wonderful dispatch team packs each and every order in a complimentary gift box, and worldwide express shipping is free of charge. We also offer a 14-day returns policy, as well as flexible layaway options if you would like to spread a purchase over a few months.
Sustainability and Ethical Practices:
Lillicoco is built on an appreciation of the past and a determination to secure our future, with ethical consumption always in mind. Rejecting the mass-production model adopted by the high-street jewellery industry may seem synonymous with exclusivity, but we pride ourselves on breaking down the barrier to luxury with a range of pieces at accessible price points, alongside a curated collection of extra-special heirlooms.
Established in 2016, they has quickly become one of the most trusted names in antique jewellery.
The shop features beautiful antique and vintage jewellery from the Victorian, Georgian, Edwardian, Art Deco and Art Nouveau eras at prices usually ranging from £100 to £3000.
Authenticity and Transparency:
Each and every piece of vintage and antique jewellery that comes through our doors is carefully checked over by our team of jewellery experts. We test the metals, gemstones, and integrity of each piece, making repairs where necessary, and gently cleaning and polishing every item. We inspect every jewel, using hallmarks and design details to accurately date the pieces. Every item sold comes with a guarantee of authenticity certificate, detailing its provenance.
Quality and Condition:
Stacey and the Lillicoco team source beautiful antique and vintage jewellery from around the UK, with offerings for seasoned heirloom hunters and stylish magpies alike. Each piece is hand-selected for its quality and condition above all else. We examine and reject over a hundred pieces for every item that eventually makes into our collection. The one-of-a-kind jewels that we curate span a wide range of styles and eras, from museum-worthy 18th Century Georgian pieces to 20th Century vintage finds, and every era in between. Each jewel was once carefully crafted by master craftsmen using the finest materials and techniques available, and they’re ready for another lifetime of wear.
Exceptional Service:
Lillicoco serves customers all around the world from headquarters in a beautiful Georgian square in Bristol, England. Customers and collectors are the heart of Lillicoco, and providing the highest possible level of service is fundamental to our ethos. Our wonderful dispatch team packs each and every order in a complimentary gift box, and worldwide express shipping is free of charge. We also offer a 14-day returns policy, as well as flexible layaway options if you would like to spread a purchase over a few months.
Sustainability and Ethical Practices:
Lillicoco is built on an appreciation of the past and a determination to secure our future, with ethical consumption always in mind. Rejecting the mass-production model adopted by the high-street jewellery industry may seem synonymous with exclusivity, but we pride ourselves on breaking down the barrier to luxury with a range of pieces at accessible price points, alongside a curated collection of extra-special heirlooms.
Dane kontaktowe
Bristol, Zjednoczone Królestwo
- 0117 925 4798
- enquiries@lillicoco.com
- lillicoco.com
4,9
Doskonała
1 tys. recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Since I discovered Lillicoco I have…
Since I discovered Lillicoco I have made a couple of purchases of Antique and Vintage jewellery. I am so glad I found them.. The jewellery they find and bring back to life are of the highest quality.
I would definitely recommend Lillicoco to anyone collecting or interested in Antique and Vintage jewellery. Thank you Lillicoco
2 października 2025
Very pleased with my purchase. Thank you!!
Lovely item, delivered with lightning speed. Easy purchase and my daughter loved the earrings. Very happy all around :-)
12 września 2025
Beautiful unique jewelries
Beautiful unique jewelry pieces! Love them and will definitely keep going back for more!
8 września 2025
The order was handled in such a timely…
The order was handled in such a timely manner and shipped out quickly. It was wrapped very secure, and the piece of jewelry is exactly how it was depicted on the website. Very beautiful piece!
8 września 2025
It is a beautiful ring
It is a beautiful ring, but I was disappointed to see the opal is not quite as fiery in real life as it is in the pictures. If only every day was a bright and sunny as the day they took the pictures! Otherwise, the service and selection of Lillicoco is unmatched in my opinion.
8 września 2025
Always a pleasure to buy from…
Always a pleasure to buy from lillicoco. If there are any questions, also after the purchase, the sellers and co-workers are always so friendly and helpfull.
8 września 2025
Prompt delivery and very pleased with…
Prompt delivery and very pleased with the bracelet
26 sierpnia 2025
The bracelet I ordered was stunning
The bracelet I ordered was stunning. It was noted in the description the cuff ran small and would be snug on the wrist. I have a very small wrist, so it was perfect! Stacey always quickly responded to my questions and kept me up to date. Thank you, Stacey!
27 sierpnia 2025
Lillicoco's Treasures
Lillicoco provide a really great service. The beautiful items come prettily wrapped with a provenance card. The jewellery is cleaned and sparkling. Lillicoco always helpful when it comes to resizing, jump rings etc. Great company with unique items
27 sierpnia 2025
Beautiful things
Beautiful things. And sent very quickly after purchase which is always pleasing
26 sierpnia 2025
Lucy is always so kind and helpful
Lucy is always so kind and helpful. My necklace was packaged with care. This is my second purchase with Lillicoco but I’ve also made several inquiries on other pieces. Responses are very timely and the quality of the jewelry is always incredible.
20 sierpnia 2025
Wonderful tasty antique jewelleries
Wonderful tasty antique jewelleries! Next day delivery and always good communication with the seller. Thank you!
18 sierpnia 2025
Very small
Was quite disappointed with the charm it looked a lot bigger in the photos and I won't be able to use it
20 sierpnia 2025
Odpowiedź od Lillicoco
Hi Kay,
I'm sorry that your pendant seemed bigger in the photos than it turned out to be in real life!
I've just sent you an email.
We can happily arrange a return or an exchange if you'd like to have a refund or swap it for something else.
All the best,
Simon
Highly recommend
This was my 2nd purchase and I have been so impressed. All questions answered promptly and sent to Australia in record time. Packaged beautifully and your item comes with an information card, outlining all the details as to what you have purchased.
20 sierpnia 2025
Odpowiedź od Lillicoco
Thank you so much! It's always a pleasure to make someone happy on the other side of the world!
Very happy! I have ordered on a few occasions now…
I have ordered on a few occasions now and have always been absolutely delighted with each jewellery item. Lillicoco describe each piece accurately and with great photos so you can be confident of receiving as expected. I feel so excited and lucky to possess something with such history and every item is unique.
Thank you Lillicoco!
21 lipca 2025
Odpowiedź od Lillicoco
Thank you for the lovely words. I'm so glad you found us!
Odpowiedź od Lillicoco
Thanks Michelle, I really appreciate it.
Odpowiedź od Lillicoco
Thank you so much!
Order came fast
Order came fast, secure and as described. Would happily do business again with this company.
14 sierpnia 2025
Odpowiedź od Lillicoco
Thanks for the kind words, it's really appreciated!
Fabulous customer service
Fabulous customer service. Very helpful and lovely jewellery.
12 sierpnia 2025
Odpowiedź od Lillicoco
Thank you!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.