Delighted with Lilicoco’s customer service. They always respond to enquiries promptly (few minutes) which is amazing and when I had a few issues with the jewellery I had recently purchased from them,... Zobacz więcej
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Love my locket. Lillicoco always has such interesting and unique jewelry. Shopping with them has been so educational; Customer service is top notch and very responsive., I can only say good things ab... Zobacz więcej
The best antique jewelry store that I have found. Every single piece is chosen so carefully and the customer service is exceptional. I ordered from Canada and had my package within two business days.... Zobacz więcej
The communication was superb. Their jeweler who resized the ring to a US12 did a fantastic job, especially considering it was such a wide band. It took me years to find an antique ring big enough to w... Zobacz więcej
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Informacje dotyczące firmy
O Lillicoco
Napisane przez firmę
Established in 2016, they has quickly become one of the most trusted names in antique jewellery.
The shop features beautiful antique and vintage jewellery from the Victorian, Georgian, Edwardian, Art Deco and Art Nouveau eras at prices usually ranging from £100 to £3000.
Authenticity and Transparency:
Each and every piece of vintage and antique jewellery that comes through our doors is carefully checked over by our team of jewellery experts. We test the metals, gemstones, and integrity of each piece, making repairs where necessary, and gently cleaning and polishing every item. We inspect every jewel, using hallmarks and design details to accurately date the pieces. Every item sold comes with a guarantee of authenticity certificate, detailing its provenance.
Quality and Condition:
Stacey and the Lillicoco team source beautiful antique and vintage jewellery from around the UK, with offerings for seasoned heirloom hunters and stylish magpies alike. Each piece is hand-selected for its quality and condition above all else. We examine and reject over a hundred pieces for every item that eventually makes into our collection. The one-of-a-kind jewels that we curate span a wide range of styles and eras, from museum-worthy 18th Century Georgian pieces to 20th Century vintage finds, and every era in between. Each jewel was once carefully crafted by master craftsmen using the finest materials and techniques available, and they’re ready for another lifetime of wear.
Exceptional Service:
Lillicoco serves customers all around the world from headquarters in a beautiful Georgian square in Bristol, England. Customers and collectors are the heart of Lillicoco, and providing the highest possible level of service is fundamental to our ethos. Our wonderful dispatch team packs each and every order in a complimentary gift box, and worldwide express shipping is free of charge. We also offer a 14-day returns policy, as well as flexible layaway options if you would like to spread a purchase over a few months.
Sustainability and Ethical Practices:
Lillicoco is built on an appreciation of the past and a determination to secure our future, with ethical consumption always in mind. Rejecting the mass-production model adopted by the high-street jewellery industry may seem synonymous with exclusivity, but we pride ourselves on breaking down the barrier to luxury with a range of pieces at accessible price points, alongside a curated collection of extra-special heirlooms.
Dane kontaktowe
Bristol, Zjednoczone Królestwo
- 0117 925 4798
- enquiries@lillicoco.com
- lillicoco.com
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I love the eclectic pieces of beautiful…
I love the eclectic pieces of beautiful jewelry at a decent price, but what impresses me the most is their shipping; they do not charge for the extra-fast, international shipping. The items arrive in a very simple, yet classy pink box with a beautiful pink ribbon around it. I would highly recommend this site to anybody!
Very responsive seller who answered all…
Very responsive seller who answered all my (many) questions. And the pieces themselves are stunning and I have greatly enjoyed wearing them!
I’ll purchase from Lillicoco again!
A great company that I will purchase from again. Super fast shipping, great communication. Everything above expectations.
Perfect
Perfect! Stacy is very nice and so available !! She is great🙂..
Delivery was fast!
I recommend without hesitation !
Great organization
Great job with the descriptions of the products and pictures. I especially like the dating or approximate dating of each item.
Fast and easy shipping with all the tariff mess taken care of was also very nice.
Lovely earrings
Lovely earrings and just as described. I am a return customer and would definitely recommend Lillicoco for genuine and nice quality antique jewellery. Thank you.
Lillicoco is my source for antique…
Lillicoco is my source for antique jewelry. Great customer service, quality jewelry, and an all-round pleasant experience every time.
Purchase of a diamond, ruby and pearl pendant from Lillicoco
Another recent purchase from Lillicoco was a diamond, ruby and pearl pendant. It's a very dainty pendant which has already been greatly admired whenever worn. It goes very well with a gold and pearl antique ring I purchased from Lillicoco 2 years ago.
Very happy twice
Beautiful pendant. Just as nice as in the photos. Hassle-free delivery. I bought a chain before this too from Lillicoco, and the experience then was just as flawless.
Beautiful pieces
Beautiful pieces, lots of helpful articles to learn about antique jewelry, and really good customer service. Every time I have a question and sent an email I get a prompt, thorough response.
Great vintage shop
I've purchased several pieces and have been pleased with quality, pricing, and service.
So sweet!
My rings were both in great condition and packed very sweetly and thoughtfully. Very happy with my purchase!
Shop with peace of mind
I had such a great experience with Lillicoco. My order arrived quickly and was packaged beautifully. The ring is even more stunning in person than in photos. I really appreciate that Lillicoco covers the tariffs, I ordered with peace of mind knowing that the price I saw would be the price I paid. I love antique jewelry and will 100% be ordering from Lillicoco again.
Would purchase again from seller
Prompt dispatch, delightful box and packaging. Item was as photographed. Very pleased, thank you
Item received swiftly
Item received swiftly, reliably and as described. Have bought before and hope to buy again! Thank you, all at Lillico!
Gorgeous product, great service!
The amazing Lucy was very attentive and helpful with my order. The ring is exquisite and very comfortable! This was originally for a friend who changed their mind, but I'd fallen in love with it myself. I can't wear prong or raised settings due to sensitivity, so the flat bezel setting is ideal. Came beautifully packaged, and it's obvious that Lilicoco cares deeply about their inventory and customers. I wear it everyday and cherish its history. Eventually it will be passed along to my niece; hopefully becoming a beloved family heirloom. <3
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