Poor service, poor customer service. Do not use. Still waiting for empty bins to be taken away which been two months now as cancelled our contract within just 3 weeks of starting with them as bins nev... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Been with Lili Waste a few months now, requested an extra collection at short notice a simple phone call and they were here the following day, as a small business owner this is the sort of service tha... Zobacz więcej
From first contact all our dealings with Jordan Boswell and Lili have been first class. They understood our requirements and tailored their solutions to the special conditions Tonbridge Angels FC re... Zobacz więcej
Easy set up & friendly staff, received an email when delivery of the bin was due and collection days, one month in things are running smoothly. Had a awful previous experience in with commercial waste... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Is your business considering a new approach to recycling or commercial waste services? At Lili Waste, we pride ourselves on providing comprehensive business recycling and waste collection services tailored to your needs. We offer direct collection solutions that can save you up to 30% on your current waste management contract. Choose Lili Waste for a dependable partner in managing your business waste responsibly and efficiently. No call centres and our average wait time to reach us is just 6 seconds. Join us in making a positive impact on both your bottom line and the environment. • East Yorkshire • Leeds, West Yorkshire • London • Romford and East London • Redbridge • Kent • Southampton and Portsmouth • Cardiff and South Wales
Dane kontaktowe
6 Lyons Crescent, TN9 1EX, Tonbridge, Zjednoczone Królestwo
- 0345 50 50 500
- sales@liliwaste.co.uk
- liliwaste.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Customer Service is excelent
Customer Service is excelent, they are easy to reach, and always try to help and solve problems.

Odpowiedź od Liliwaste
Urban Project Construction
We have received great customer service from the start from the quick and easy account set up to our fortnightly collections. Everything has gone smoothly and I would recommend Liliwaste 100%

Odpowiedź od Liliwaste
Fantastic, Reliable Service
Fantastic Service. I used Liliwaste through a 3rd party management company. They decided to change service collectors to another company and I had so many issues and took out a separate contract with Liliwaste.
Nothing is too much hassle. We need to keep our bins locked at all times otherwise they go missing. Liliwaste simply call through our back door, we unlock the bins, they are emptied and we lock them again. Sounds so simple, but you'll be surprised how difficult a task it is for many service collectors. Thank You Liliwaste.

Odpowiedź od Liliwaste
Primrose Cottage Caravan Park. Whitstable. CT5 3AR
The Staff are polite on the phone and the bins are emptied on time. I am confused as to why the 1,200ltr Recycle Bin is emptied every week, in the same truck with the Trade Waste Bins.

Odpowiedź od Liliwaste
COW AND PIG BROMLEY
SERVICE FROM PETYA WHO SET UP THE ACCOUNT
PROFESSIONAL AND FRIENDLY. PICK UPS ARE ON TIME. SLIGHT ISSUE AM SURE WILL BE SORTED.
STAFF ARE POLITE AND TO THE POINT WHEN DEALING ON THE PHONE. RECOMMEND .

Odpowiedź od Liliwaste

Odpowiedź od Liliwaste
10/10 customer service
Been in contact with lili waste over the phone , great customer services very friendly and helpful. Would defo recommend

Odpowiedź od Liliwaste
Very helpful and efficient customer…
Very helpful and efficient customer service department, spoke with Emma and resolved issues effectively.

Odpowiedź od Liliwaste
All the team at Lili Waste are great……
All the team at Lili Waste are great……. Ian heads up a great team and are always on hand to help.

Odpowiedź od Liliwaste
Office Waste Collection
Her at ib3 we have used Lili Waste to collect our office waste for four years. Hugely reliable and great value. Highly recommended

Odpowiedź od Liliwaste
Good service
Good service, at competitive price. Staff on the vehicles succeed, clear up if necessary.

Odpowiedź od Liliwaste
Great firm .
Great firm .
Always collect waste from our offices on time .
Drivers are super nice .

Odpowiedź od Liliwaste
Excellent service
Excellent service, with no delays and drivers are always friendly .
The pilgrims store ltd

Odpowiedź od Liliwaste
St Stephens Community Association
St Stephens Community Association. We find Lili Waste very reliable our bin is always collected on time and no rubbish left behind.

Odpowiedź od Liliwaste
Top Drawer!
Great service, always on time and never disappoint- would highly recommend

Odpowiedź od Liliwaste
Liliwaste have dealt with my firm’s…
Liliwaste have dealt with my firm’s commercial waste for the last few years. They have proved to be competitively priced, saving my firm money compared to our previous supplier. They are reliable and a great team.

Odpowiedź od Liliwaste
Waste Collection
We are a new business and have to keep an eye on costs. Liliwaste are not only cost effective, they offered me various options to best suit our business. Their customer service has been great and the drivers turn up on time and make sure no waste is left. Highly recommend.

Odpowiedź od Liliwaste
We booked a one-off pick-up
We booked a one-off pick-up. It was done as scheduled, the crew was very fast and efficient! They were extremely professional and very helpful. Would recommend!

Odpowiedź od Liliwaste
AVOID AT ALL COSTS
Absolutely appalling service, no customer service skills or even common sense. Used Lili waste for 3 years and during the pandemic we have reviewed our waste management and found this wasn't effective choice. Handed a notice in and because it was 5 days short of the criminal 2 month's noticed required the company would not allow us to leave and are now leaving their bins on site when they are not wanted. Also trying to charge us 41% of next years waste!! Not one shred of decency and common sense or customer service.
It got to the stage my staff had to measure the gap between vehicles to prove the bins would have been able to be emptied.
AVOID AT ALL COSTS

Odpowiedź od Liliwaste
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.