Poor service, poor customer service. Do not use. Still waiting for empty bins to be taken away which been two months now as cancelled our contract within just 3 weeks of starting with them as bins nev... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Been with Lili Waste a few months now, requested an extra collection at short notice a simple phone call and they were here the following day, as a small business owner this is the sort of service tha... Zobacz więcej
From first contact all our dealings with Jordan Boswell and Lili have been first class. They understood our requirements and tailored their solutions to the special conditions Tonbridge Angels FC re... Zobacz więcej
Easy set up & friendly staff, received an email when delivery of the bin was due and collection days, one month in things are running smoothly. Had a awful previous experience in with commercial waste... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Is your business considering a new approach to recycling or commercial waste services? At Lili Waste, we pride ourselves on providing comprehensive business recycling and waste collection services tailored to your needs. We offer direct collection solutions that can save you up to 30% on your current waste management contract. Choose Lili Waste for a dependable partner in managing your business waste responsibly and efficiently. No call centres and our average wait time to reach us is just 6 seconds. Join us in making a positive impact on both your bottom line and the environment. • East Yorkshire • Leeds, West Yorkshire • London • Romford and East London • Redbridge • Kent • Southampton and Portsmouth • Cardiff and South Wales
Dane kontaktowe
6 Lyons Crescent, TN9 1EX, Tonbridge, Zjednoczone Królestwo
- 0345 50 50 500
- sales@liliwaste.co.uk
- liliwaste.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
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These people are frauds
These people are good liars. They rip off a good amount of money every month but they don’t want to collect bins. Totally a waste of time. The customer service is pathetic, good for nothing. Says they will collect the bins asap by this week but they never show up. So much complaints from the neighbours for the bad smell.
DO NOT SIGN UP with them. They are FRAUDS.You will regret if you sign up.

Odpowiedź od Liliwaste

Odpowiedź od Liliwaste

Odpowiedź od Liliwaste
Wonderful sales and customer services…
Wonderful sales and customer services team at Lili Waste who helped us switch over from a more expensive company a few months ago. Seamless process and friendly team. Thank you!

Odpowiedź od Liliwaste
Don’t trust them
now
NEW
Please don’t trust these cowboys bunch of liars 😡😡😡😡last 9 years they missed my collection 100 times and past 3 months 10 miss collections, and today don’t go with this company you will regret
Wonderful & Professional Service
Liliwaste helped us resolve an issue of abandoned bins that Serco left and refused to accept responsibility for. Once Liliwaste took over, they stepped in and cleared out the bins and rubbish without hesitation. I hate they had to inherit the problem, but they did not waver in professionalism and resolved the problem quickly anyway.

Odpowiedź od Liliwaste
Literally a waste of time
Literally a waste of time . 6 emails & 3 calls to get a change of service and all that happened is they didn't empty one of our bins for 6 months .
There are plenty of other decent service providers.

Odpowiedź od Liliwaste
Great service
Great service. And you get to talk to a real human in a local office. Really good for us as a small sailing club with seasonal needs. We've been with Lilliwaste for over a year now. It was easy to jump ship from the competition, and cheaper. I have deleted my comments on the large national company we were with before as I was not polite and mentioned them by name which is probably not allowed. But you probably know who I am talking about.

Odpowiedź od Liliwaste
Really good company providing my…
Really good company providing my restaurant the general waste collection!Tom from sales team was very friendly and offered me the very good quote!
Highly Recommend!

Odpowiedź od Liliwaste
Great service and accurate price
Great service and accurate price! Very happy with the service provided and will definitely recommend to others!

Odpowiedź od Liliwaste
Really want to recommend this company
Really want to recommend this company, helpful considerate, listened.
Did exactly what we asked, and quoted for exactly what we wanted.
No sales pitch, just happy to help
Can not say enough and very happy we found them to sort our waste problems as a Charity we have to be mindful who we work with and our budget; they got 5 stars on all services.
Thanks Guys, especially Dave :)

Odpowiedź od Liliwaste
Brilliant customer service from Dave…
Brilliant customer service from Dave and Tom! Went the extra mile to take my business on as a new client and bent over backwards to be helpful. Cannot recommend this company and in particular, these two guys enough!
Thank you so much!

Odpowiedź od Liliwaste
Thank you Danielle
Danielle Cindery-Smith was FANTASTIC from lili waste services this, is why i rejoined as I went through broker last time and Danielle’s customer service skills were 10/10 so, we need more people like her in these companies as nothing was too much trouble
She’s a credit to Lili waste services
I’d just like to add that I will never book waste services via a broker again ( which I did in the past ) I will always only go direct to the company as the understand they needs of their customers and I have also used the other supposedly TOP waste service providers and Lili waste services are number 1 on my list

Odpowiedź od Liliwaste
Avoid! Use Biffa.
Used this company for years. Since they changed from 707 Waste they have become one of the worst companies we have ever dealt with.
Collections are unreliable, office staff are rude and unhelpful. There are continuous overweight charges. They are full of excuses including regular vehicle breakdowns, which one of their drivers even refuted. Not good when your running a food business to have food left piled up at your premises. They trap you in contracts and refuse to let you leave. We had to pay over £420 or risk legal action against us, despite never signing a new contract! Reviews from other customers are saying exactly the same.
Use Biffa. Very reliable, cheaper and no overweight charges!

Odpowiedź od Liliwaste
Professional and efficient.
Very competitive prices and they have been collecting on time. The sign up process was very easy. One headache free process for business.
My only recommendation is to ask the collector to lock the bin again once they've collected. As in the area we operate in, people always take the opportunity to add a few bags on their own.
Overall, I would highly recommend.
very professional service
Liliwaste have great customer service…
Liliwaste have great customer service not too expensive with no hidden charges give me all the information I need and easy to contact bin emptied on time would recommend thank you

Odpowiedź od Liliwaste
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