Liliwaste Recenzje 

201
Wynik TrustScore: 3.5 na 5

3,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Poor service, poor customer service. Do not use. Still waiting for empty bins to be taken away which been two months now as cancelled our contract within just 3 weeks of starting with them as bins nev... Zobacz więcej

Oceniono na 5 z 5

Been with Lili Waste a few months now, requested an extra collection at short notice a simple phone call and they were here the following day, as a small business owner this is the sort of service tha... Zobacz więcej

Oceniono na 5 z 5

From first contact all our dealings with Jordan Boswell and Lili have been first class. They understood our requirements and tailored their solutions to the special conditions Tonbridge Angels FC re... Zobacz więcej

Oceniono na 5 z 5

Easy set up & friendly staff, received an email when delivery of the bin was due and collection days, one month in things are running smoothly. Had a awful previous experience in with commercial waste... Zobacz więcej

Informacje dotyczące firmy

  1. Wywóz odpadów komunalnych
  2. Zarządzanie odpadami

Napisane przez firmę

Is your business considering a new approach to recycling or commercial waste services? At Lili Waste, we pride ourselves on providing comprehensive business recycling and waste collection services tailored to your needs. We offer direct collection solutions that can save you up to 30% on your current waste management contract. Choose Lili Waste for a dependable partner in managing your business waste responsibly and efficiently. No call centres and our average wait time to reach us is just 6 seconds. Join us in making a positive impact on both your bottom line and the environment. • East Yorkshire • Leeds, West Yorkshire • London • Romford and East London • Redbridge • Kent • Southampton and Portsmouth • Cardiff and South Wales


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

201 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(201)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 30

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

These people are frauds

These people are good liars. They rip off a good amount of money every month but they don’t want to collect bins. Totally a waste of time. The customer service is pathetic, good for nothing. Says they will collect the bins asap by this week but they never show up. So much complaints from the neighbours for the bad smell.
DO NOT SIGN UP with them. They are FRAUDS.You will regret if you sign up.

10 kwietnia 2024
Opinia niezależna
Logo Liliwaste

Odpowiedź od Liliwaste

Thank you Fathima , we have asked you for more information as we do not have any details for you as a customer and you have not replied to our request , your allegations about our services cannot accepted as you have not contacted us. We can only assume this is not a genuine review , can you contact us immediately ether by phone on 0345 50 50 500 or sales@liliwaste.co.uk to confirm otherwise.
The Lili Waste Team

Oceniono na 5 z 5

Great pricing and service

Great pricing and service

9 lutego 2024
Opinia niezależna
Logo Liliwaste

Odpowiedź od Liliwaste

Thank You Lizzie for your 5 star review, we are so pleased you are happy with our service and price. The Lili Waste Team

Oceniono na 5 z 5

Great service & prices!

Great service & prices!

5 kwietnia 2024
Opinia niezależna
Logo Liliwaste

Odpowiedź od Liliwaste

Thank You Craig, we are thrilled you can share your positive experience with us.
The Lili Waste Team

Oceniono na 5 z 5

Wonderful sales and customer services…

Wonderful sales and customer services team at Lili Waste who helped us switch over from a more expensive company a few months ago. Seamless process and friendly team. Thank you!

8 stycznia 2024
Opinia niezależna
Logo Liliwaste

Odpowiedź od Liliwaste

Thank you for your kind review! We will feedback this 5 star review to the Liliwaste team .

Oceniono na 1 z 5

bad service

4 marca 2024
Opinia niezależna
Logo Liliwaste

Odpowiedź od Liliwaste

Thank you for your review , however we cannot find any customer details for you , can you contact customerservices@liliwaste.co.uk or phone 0345 50 50 500 so we can resolve any issues.

Oceniono na 1 z 5

Don’t trust them

now
NEW
Please don’t trust these cowboys bunch of liars 😡😡😡😡last 9 years they missed my collection 100 times and past 3 months 10 miss collections, and today don’t go with this company you will regret

26 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Wonderful & Professional Service

Liliwaste helped us resolve an issue of abandoned bins that Serco left and refused to accept responsibility for. Once Liliwaste took over, they stepped in and cleared out the bins and rubbish without hesitation. I hate they had to inherit the problem, but they did not waver in professionalism and resolved the problem quickly anyway.

7 grudnia 2023
Opinia niezależna
Logo Liliwaste

Odpowiedź od Liliwaste

Thank you for your 5 * star review . Many thanks The Lili Waste Team

Oceniono na 1 z 5

Literally a waste of time

Literally a waste of time . 6 emails & 3 calls to get a change of service and all that happened is they didn't empty one of our bins for 6 months .
There are plenty of other decent service providers.

31 sierpnia 2023
Opinia niezależna
Logo Liliwaste

Odpowiedź od Liliwaste

Good morning , thank you for your feedback and bringing this to our attention. We have run an investigation on the issues raised above and we will be contacting you shortly to resolve your issues
Meanwhile if you need to bring anything else to our attention please do not hesitate to contact us via email or call on the CS line.
We are looking forward to hearing from you .

Liliwaste team

Oceniono na 5 z 5

Great service

Great service. And you get to talk to a real human in a local office. Really good for us as a small sailing club with seasonal needs. We've been with Lilliwaste for over a year now. It was easy to jump ship from the competition, and cheaper. I have deleted my comments on the large national company we were with before as I was not polite and mentioned them by name which is probably not allowed. But you probably know who I am talking about.

7 marca 2023
Opinia niezależna
Logo Liliwaste

Odpowiedź od Liliwaste

Thank you for your kind words we are pleased you are happy with our services. The Lili Waste Team

Oceniono na 5 z 5

Really good company providing my…

Really good company providing my restaurant the general waste collection!Tom from sales team was very friendly and offered me the very good quote!
Highly Recommend!

6 marca 2023
Opinia niezależna
Logo Liliwaste

Odpowiedź od Liliwaste

Thank you for your kind review , we will pass on your praise to Tom . The Lili Waste Team

Oceniono na 5 z 5

Great service and accurate price

Great service and accurate price! Very happy with the service provided and will definitely recommend to others!

7 marca 2023
Opinia niezależna
Logo Liliwaste

Odpowiedź od Liliwaste

Thank you for your review, we will pass on to the team. Many Thanks The Lili Waste Team

Oceniono na 5 z 5

Really want to recommend this company

Really want to recommend this company, helpful considerate, listened.

Did exactly what we asked, and quoted for exactly what we wanted.

No sales pitch, just happy to help

Can not say enough and very happy we found them to sort our waste problems as a Charity we have to be mindful who we work with and our budget; they got 5 stars on all services.

Thanks Guys, especially Dave :)

16 lutego 2023
Opinia niezależna
Logo Liliwaste

Odpowiedź od Liliwaste

Thank you for your recommendation , we will pass om your praise to the team.
The Lili waste Team

Oceniono na 5 z 5

Brilliant customer service from Dave…

Brilliant customer service from Dave and Tom! Went the extra mile to take my business on as a new client and bent over backwards to be helpful. Cannot recommend this company and in particular, these two guys enough!
Thank you so much!

16 listopada 2022
Opinia niezależna
Logo Liliwaste

Odpowiedź od Liliwaste

Good Morning,

Thank you for taking the time to write this review. I will ensure this good feedback is given to the sales team and especially to Dave and Tom.
We are glad to hear you are happy with the team and we look forward to providing you with the best possible service.

Kind regards,
Liliwaste team

Oceniono na 5 z 5

Thank you Danielle

Danielle Cindery-Smith was FANTASTIC from lili waste services this, is why i rejoined as I went through broker last time and Danielle’s customer service skills were 10/10 so, we need more people like her in these companies as nothing was too much trouble
She’s a credit to Lili waste services
I’d just like to add that I will never book waste services via a broker again ( which I did in the past ) I will always only go direct to the company as the understand they needs of their customers and I have also used the other supposedly TOP waste service providers and Lili waste services are number 1 on my list

17 sierpnia 2022
Opinia niezależna
Logo Liliwaste

Odpowiedź od Liliwaste

Good Morning,

Thank you for taking the time to write a review. At Lili waste we pride ourselves on our fantastic level of customer service as well as our low rates.
I will make sure this great feedback is passed to the sales team and especially to Danielle Cindery-Smith.

Kind regards,

Oceniono na 1 z 5

Avoid! Use Biffa.

Used this company for years. Since they changed from 707 Waste they have become one of the worst companies we have ever dealt with.
Collections are unreliable, office staff are rude and unhelpful. There are continuous overweight charges. They are full of excuses including regular vehicle breakdowns, which one of their drivers even refuted. Not good when your running a food business to have food left piled up at your premises. They trap you in contracts and refuse to let you leave. We had to pay over £420 or risk legal action against us, despite never signing a new contract! Reviews from other customers are saying exactly the same.
Use Biffa. Very reliable, cheaper and no overweight charges!

15 lipca 2022
Opinia niezależna
Logo Liliwaste

Odpowiedź od Liliwaste

Thank you for bringing this to our attention. We would like to run an investigation on the issues raised above. Could you please send us an email to customers@liliwaste.co.uk ? We have found the review left today very surprising as we haven't been servicing your account since 2020 . please advise on what is the reason for posting such a late review.

We are looking forward to hearing from you .

LiliWaste team

Oceniono na 5 z 5

Professional and efficient.

Very competitive prices and they have been collecting on time. The sign up process was very easy. One headache free process for business.

My only recommendation is to ask the collector to lock the bin again once they've collected. As in the area we operate in, people always take the opportunity to add a few bags on their own.

Overall, I would highly recommend.

24 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

Liliwaste have great customer service…

Liliwaste have great customer service not too expensive with no hidden charges give me all the information I need and easy to contact bin emptied on time would recommend thank you

1 maja 2022
Opinia niezależna
Logo Liliwaste

Odpowiedź od Liliwaste


Good Morning,

Thank you for taking the time to write a review. At lili waste we pride ourselves on our fantastic level of customer service as well as our low rates.

Kind regards,
Jade

Oceniono na 5 z 5

Great service

Great service, thanks

2 kwietnia 2022
Opinia niezależna
Logo Liliwaste

Odpowiedź od Liliwaste

Good Morning,

Thank you for taking the time to write this review.

Kind regards,
Jade.

Doświadczenie Trustpilot

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