Scammers in Asia! Once the balance of my account is below $1, they intensionally decrease the spec and band width of my vm. After topping up some balance again, now the server is working abnorma... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Update 23-09-2022 : as of now lightnode capped bandwidth of their Bangladesh Dhaka Servers. Many Users including me suffering for this. Contacted weeks ago but no solution. Thus I'm reducing the re... Zobacz więcej
Absolute horrible service The service is extremely overpriced and uderqualified, for 8$ a month you only get 1TB of traffic and the bandwidth is capped out at 100mb/s with horrible specs! and you ca... Zobacz więcej
Absolutely terrible experience. The payment system did not work properly. Money was charged from my account, but the balance was never credited. Support did not respond for days, and because of... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
LightNode was established in 2002. At present, we have more than 500 employees. LightNode is self-developed and provides essential IT infrastructure resources such as computing, storage, network and security. We provide hybrid cloud computing services and cloud-based operations and maintenance management services based on our intellectual property management platform. LightNode advocates the concept of "technology-driven products, operation and maintenance driven services", and constantly introduces products and services suitable for the industry characteristics. At present, LightNode has provided solutions and hybrid cloud services for a large number of IT deployment services in the direction of games, e-commerce, finance, pan entertainment, enterprises and institutions.
Dane kontaktowe
LEVEL 54 HOPEWELL CENTRE 183 QUEEN'S ROAD EAST HK, 999077, Hong Kong, Hong Kong
- 852-56462884
- support@lightnode.com
- lightnode.com
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SCAM NOTHING WORKS
Account suspended after payment
As soon as I paid, my account was suspended. The support team never got in touch.
Made ticket 2 months ago no answer you…
Made ticket 2 months ago no answer you top up credit but service is bad and you cannot refund credit as no one is there. I think that you cannot find worst provider than this one.
AVOID THOSE SCAMERS
I had a server with my whole work set-up there and one day after I upgraded to a better machine and payed for it, it crashed. It has been three weeks and no one is replaying for a ticket that I made, for my emails and on the chat. I feel like I have been robed. Because I was. 40USD down the drain. DONT USE IT.
Absolutely terrible experience.
Absolutely terrible experience.
The payment system did not work properly. Money was charged from my account, but the balance was never credited. Support did not respond for days, and because of their failure to process the payment, my server was deleted.
Funds taken. No balance update. No support. Server gone.
This is beyond unprofessional — it’s a complete breakdown of service and responsibility. I would strongly advise anyone to think twice before trusting this company with their money or infrastructure.
Support doesn't exist
Support doesn't exist, I've had a ticket pending for 2.5 weeks without a response. They push you to deposit extra credits to your account, once you realise that the service is unusable, it's too late, you can't take out the credit anymore.
No live agent/chat ..I paid for…
No live agent/chat ..I paid for monthly..not getting access..no response for ticket..very bad service..don't take it
Go better somewhere else
No, or very little price information without logging in. Tried to run a N8N app, the version is soooooo old, not usable at all. No ticket answer. Minimum topup of $10 before you can do anything. Bad GUI. And thats all before i can even start using their service. I'm going somewhere else.
For the ones complaining about scam and overcharging, the actual charge is in HK Dollar (which is ~8 times USD). So no scam on this part but not disclosed before either.
Very bad at customer service
UPDATE! After about 2 weeks I got no answer and they deleted my server with it's entire data! It's a nightmare. Never trust them!
- Their website had a bug that got 404 error when tried to recharge. After some tries my account got suspended and after 4 days they haven't answered me yet. My whole business is down for 4 days and everything is getting ruined and still no one from lightnode gives an answer
I think they are scammers
I think they are scammers, I tryed to add $10 into my account but it tries to get $100! I regected request in my account and check everything again, I chose to charge only $10 into my account but next time was same request come to my bank app as $100!! so simply I tried to delete my account but there is no delete account option!
This is the scam company, the server is not as same as the advertisement
We ordered the bluestack server but we can not use the bluestack on the server, I try to contact the support for fixing and refund but no one cares us and no one replies us. They do not refund as well. We already sent the refund request 2 weeks but they do not address it.
This is the scam company, the server is not as same as the advertisement
Worst customer service ever.
Worst customer service ever.
While requesting a quote for hosting capabilities, I got the answer "The price is too high. Do you really need to know it?"
HORRIBLE, JUST HORRIBLE
Without any notification, they (!) deleted 2 my already working VPS because of (!) "out of capacity". I'm just speaking to the void in the support, they even didn't care to train their bot to react to "alive person needed", you can just select an option in the chat and that's all.
Being a CTO of a startup, and being a developer for over a 15 years, ordering all kinds of hosting, VPS, dedicated, GPU etc. all the time, with all my confidence I can assure you that Lightnode is truly unique, I was never treated as absolutely nothing never before.
For all new clients considering Lightnode I strongly recommend to do not even look this way.
All existing Lightnode clients I urge to IMMEDIATELY change your provider because your business is in danger, you can just wake up next morning with your servers gone.
Lightnode
They provide the best and most diverse services. I hope it continues with the same quality. Thank you for everything
Nessuna assistenza. Servizio pessimo
Ho comprato la vpn il 21/7/25 per utilizzare un software in cloud. Purtroppo il software non si connetteva al cloud ed il 22/7/25 ho aperto un ticket per risolvere il problema. Dopo 8 giorni, non avendo ricevuto nessuna risposta, ho aperto un nuovo ticket chiedendo di chiudere l'account ed avere il rimborso dei soldi versati (Se non posso utilizzare il software per cui ho comprato la vpn la vpn non mi serve a nulla). Era il 30/7/25
Ad oggi, dopo più di un mese nessuna risposta.
ps. Ho provato ad avere assistenza anche tramite la chat del sito. Prima mi hanno detto di aprire un ticket. Poi, dopo che gli ho fatto presente di averlo già fatto molti giorni prima, sono spariti anche li
Fraudulent Overcharge Attempt During Account Top-Up
Careful! I tried to top up my account by 25 USD, and during Visa 3D Secure I noticed that they wanted to charge my account 194.61 USD.
This is an outright scam! Please stay away from this service. Luckily, I noticed just in time.
excellent service
system running fast, customer service good attitude.
well
well. nice to use , coumster have replyed . all problem as been settle , fast , no issue .
The service is good.
The service is good.
Now we have 3 VMs in México, 'cause we use it for VPN Wireguard tunnels for a dedicated servers under cg-nat.
The ping is the best ever tested comparated with another VM providers in México. But, the network speed is low, they only give 100 Mbps and the max of 1 IPv4 Address per instance.
VPS speed and support horrible
Bought a VPS, and the port/internet speed is 2 Mbps? The slowest VPS I had in my life.
Have been waiting for a support answer for 3-4 days, but they don't even care to reply regarding the speed issue.
The best you can do, obviously, is to stay away from LightNode.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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