Billie took her time, explained everything , listened to my concerns and answered all of my questions! I feel very confident that our needs will be met, if everyone in the life alert company is as com... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My rep was Arlene. She did such a great job she was polite and very helpful. And even though I couldn't sign my dad up when she first called I was impressed with her personality that I personally call... Zobacz więcej
It was after 5 pm on a Wednesday, didn’t think I’d get to talk to someone after work day hours. My husband and I were quickly connected with Timothy and he was friendly and explained everything thorou... Zobacz więcej
Reakcja na opinię
Victor is very knowledgeable and super friendly. He understood our concerns and put us at ease about our mother being in her home for as long as possible.
Informacje dotyczące firmy
Napisane przez firmę
Life Alert is a Personal Emergency Response and Home Medical Alert company that saves lives from catastrophic outcomes. As the industry leader in personal protection, Life Alert solves major home security and safety issues so people can live at home with independence and comfort. Life Alert is the only company that saves a life from a potential catastrophic outcome every 11 minutes. It is the only company that offers pendants that NEVER need charging, so you are always protected. Founded in 1987, Life Alert is the most recognized name in the personal emergency response industry thanks to their outstanding service, iconic commercials and famous slogan. With Life Alert, you can remain safe and independent, while giving your family peace of mind knowing their loved one is protected by the one and only “Help! I’ve fallen and I can’t get up!” medical alert service.
Dane kontaktowe
Stany Zjednoczone
- lifealert.com
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
All employees were patient and soft…
All employees were patient and soft spoken. They were helpful.
Victor = Perfect
Victor was clear, concise and tailored the plan to our needs. He answered all
My questions an was very reassuring.
Marissa was helpful in our set up of…
Marissa was helpful in our set up of the device and walked us through the process.
Fantastic Customer Service
I have never had a customer service experience where EVERYONE was nice and informative - and all were from America!
Billie took her time
Billie took her time, explained everything , listened to my concerns and answered all of my questions! I feel very confident that our needs will be met, if everyone in the life alert company is as committed to customer satisfaction as Billie is.
Wonderful experience with Alicia…
Wonderful experience with Alicia Borges! Kind informative patiencewas excellent.
Susie was so thorough in explaining the…
Susie was so thorough in explaining the plans, charges, etc. Very pleasant person.
Josh was excellent
Josh was excellent. Very knowledgeable and helpful!
Kathleen Sanger was kind considerate…
Kathleen Sanger was kind considerate and very helpful!
Fast and easy and trustworthy!!!!
Lina was kind knowledgeable and very…
Lina was kind knowledgeable and very efficient.
everything about your program was well…
everything about your program was well defined, and I understood everything you guys said
Very kind polite and respectful Thanks
Austin was very pleasant to speak with
Austin was very pleasant to speak with, information and professional but also friendly and seems to really care about people and clearly enjoys his job.
Arlene the representative was highly…p
Arlene the representative was highly knowledgeable about the service and its options.
Excellent
Excellent. Bob answered all my questions, was very helpful and professional.
Easy setup process
Setup was an easy process and Amanda was very helpful, always explaining what to expect with the steps.
Kathleen was helpful
Kathleen was helpful, patient, thorough, and very warm and friendly. She exceeded me expectations.
Fantastic customer service
Fantastic customer service. I called another competitor before life alert that was actually cheaper per month, and yet chose to go with life alert because of the outstanding customer service and clear directions.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








