Licenseplace Recenzje 

486
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great product, i had a few installation problems he but Harry in customer support was brilliant and assisted me to get everything up and running in no time will definitely be back for more software! T... Zobacz więcej

Oceniono na 5 z 5

Great product, had a few small issues installing but the customer support was rapid and everything was up and running in no time will definitely be back for more software! Thanks again

Oceniono na 5 z 5

We were having trouble getting this installed on our laptop and have had lots of calls backwards and forwards trying to fix it. The guy who called today was amazing and had it sorted within 30 minute... Zobacz więcej

Oceniono na 5 z 5

I was having issues with my AutoCad 26 and after, (although 20 mins late), a very very long phone call and screen share session the amazing tech guy installed 27 for me and fixed the issue. mindblowi... Zobacz więcej


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

486 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 40% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(486)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 485

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Purchased AutoCAD 2026 via Wowcher ( As…

Purchased AutoCAD 2026 via Wowcher ( As i thought they were trust worthy company). Software was downloaded from cloud storage outside of Autodesk and included an additional 'volume tool' file. In order to install you need to turn off anti-virus, install AutoCAD and then additional file. Once installed the software did run, but my Anti-virus constantly reported a virus. Upon further checks the self-extracting 'volume tool' file contained two files known to bypass licence registration.

The supplied product keys were never required and when I asked for these to be verified was told Licenceplace would only provided paper trail for the licence if legally required and then once a NDA was signed.

Other checks I carried out to try and validate software all lead to the same conclusion, so I uninstalled software.

I was offered assistance to install, but queries regards the legitimacy of software, were not answered and all emphasis placed on myself to prove validity.

Throughout a requested for refund was refused. I have now begun chargeback via bank.

24 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Scammers & Liars - Beware

I bought InDesign through Wowcher for what seemed like a bargain price, and like others have said, I wish now that I'd read reviews. This is clearly a scam and pirated or stolen licences.

My licence worked for a month or so when I first tried it in March, but went to use it again today and Adobe have removed it.

Wowcher sent me to this "organisation" who said they can help but only by remote sessions on my computer. They then were rude and unhelpful when I said I didn't feel comfortable with having strangers remote into my system - and this was an issue for them. I asked that they send support I can do myself and they refused.

I'll be taking this further with my bank and Wowcher, but this is a scam, avoid.

Based on their reply: they accused me of saying "are you thick?" in emails to them and I've never said those words in my life to anyone. They repeatedly say they've offered lots of help but the only thing they offered was to remote session into my computer to "resolve the issue" which nobody with any IT literacy will do. Do not use.

5 czerwca 2026
Opinia niezależna
Logo Licenseplace

Odpowiedź od Licenseplace

We are disappointed to read this review as it does not accurately reflect what happened in this case.

The software was successfully delivered, installed and used by the customer for several months. This was therefore not a case of a product that never worked or could not be installed.

When the customer later reported that the software had stopped working, our support team responded, asked relevant technical questions and repeatedly offered assistance, including a free remote support session so that a technician could investigate the specific cause of the issue.

The customer repeatedly refused every support option offered while simultaneously claiming that support was not provided.

We fully respect a customer's decision not to use remote support. However, refusing all available troubleshooting assistance does not mean assistance was unavailable.

We also note that several communications contained inappropriate and disrespectful language directed towards our staff. Despite this, we remained professional throughout and continued to offer help.

The issue reported was a technical support matter. Support remains available should the customer wish to resolve it.

Licenseplace

Oceniono na 1 z 5

This is clearly a scam

This is clearly a scam - there software is not real but hacked versions that contained malware.

1 maja 2026
Opinia niezależna
Logo Licenseplace

Odpowiedź od Licenseplace

We are disappointed to read this review.

The customer immediately alleged that the software was "fake", "cracked" and contained viruses, yet no technical report, malware analysis or independent evidence was ever provided to support those claims.

Despite this, and purely as a gesture of goodwill, we authorised a full refund through Wowcher. The customer therefore did not suffer any financial loss.

We find it unfortunate that, after receiving a full refund, the customer continues to publish serious allegations such as "scam", "hacked software" and "malware" without providing any evidence whatsoever.

Customers are, of course, entitled to their opinions. However, accusations of criminal activity should be supported by verifiable facts rather than assumptions.

The record shows that the matter was resolved with a refund, despite the absence of evidence supporting the allegations made.

Licenseplace

Oceniono na 1 z 5

I wish I'd read the reviews!

I wish I'd read the reviews!

Purchase both a photoshop and illustrator licence via wowcher and at no point did the advert say it wasn't upgradable and would not work if I used adobe cloud.

Reached out via email and their support was very dismissive of my issue saying it was the way i was installing the software. Apparently you dont need to enter the licence key they provide anywhere in the software....

Ping ponging back and forth asking them to show me where in the advert it says you can't use adobe cloud or update the software... they ignored the question

Avoid at all costs. Lesson learnt never to buy cheap as it doesnt work out

RESPONSE TO YOUR REPLY:
I've had several emails between yourselfs and Wowcher, the software licence key you've given to me (28 digits) is not needed for the provided .rar file. I've asked where i enter the licence key you've given me and kept being told its not needed. How can an adobe product not need a licence to function. After updating the software - it now says 'Free trial' and i need a 24 digit key. I've now gone to my credit card company for a refund and shared the Trustpilot reviews for my issue and examples of other customer issues, they are now issueing a chargeback

13 maja 2026
Opinia niezależna
Logo Licenseplace

Odpowiedź od Licenseplace

We are unable to identify this reviewer in our customer records based on the name shown on Trustpilot.

If you are a genuine customer, please contact us directly with your order number, voucher code or registered email address so we can locate your case and review the matter properly.

That said, several statements made in this review are inaccurate.

The software supplied is accompanied by installation instructions and support. If a customer experiences difficulties, we investigate those issues based on the information provided. Simply asserting that a product "doesn't work" does not help us identify the cause.

We also note that software updates, Creative Cloud environments, existing Adobe installations and account configurations can all affect how Adobe software behaves. This is precisely why our support team requests additional information when troubleshooting.

Finally, we cannot find any record of a customer repeatedly asking the specific questions described in this review without receiving a response. We therefore invite the reviewer to contact us directly so the facts can be verified.

Licenseplace

Oceniono na 5 z 5

I had to get the professional in. A*

So very helpful and professional dealing with my issue. i had so many problems installing my Autocad 2026 program that i had to get the professionals in. a date and time was made and the software specialist contacted me via phone and then he took over my PC. With determination and ease and after a few clicks my program and license was activated via a PC takeover. I found this to be fascinating watching as things were being popped into place and finding it a learning experience too. I am so grateful for the help and service i have received today and would certainly recommend the professional manner in which my Program was finally up and running. Thank you so very much A*

17 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Great customer support

We originally had an issue with our Microsoft package after purchasing through Wowcher. We emailed and received a response quickly offering their assistance to help. We scheduled a call for help installing from their end. The phone call was great and we are now up and running! Thank you so much for your help.

16 maja 2026
Opinia niezależna
Oceniono na 1 z 5

1 Star

1 Star - Fraudulent seller and pirated products

I purchased a "lifetime license" for Adobe Photoshop 2026 through this merchant, only to find that the product provided was fake, pirated software. Not only was the listing completely misleading, but the seller's behavior was appalling—they were extremely rude and closed our chat once I questioned the legitimacy of the license. Thankfully, Wowcher provided a refund, but this seller should not be allowed on the platform. Avoid at all costs.

11 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Scam

Purchased Photoshop 2026 through Wowcher. Features are not available with adobe stating that it's not a genuine version of Photoshop.

Fully aware that it was a 'refurbished licence' but looking into it further adobe don't even issue lifetime licenses.

When a price seems to good to be true there's usually a dodgy reason for it. Just because it's on a website such as Wowcher, doesn't mean it's legit. Lesson learned.

10 maja 2026
Opinia niezależna
Oceniono na 1 z 5

I wish I had read these reviews before…

I wish I had read these reviews before spending £28 on a refurbished license. The link I received on my welcome email to download the software was broken which made me feel suspicious. But the best was yet to come when I went to their website on the chat asking for a correct link or I'd ask for a refund and was schooled into why I should be polite and not ask for a refund, to the point of being threatened to "be careful" because everything was recorded. Unbelievable when I had the horrible voice messages that had been sent. So yes, I don't know if the software works but this behaviour is the worst I've seen in a long time.

I've edited my review after reading the reply, because the point that is being missed is that there was NO NEED for the person on the support chat to be sending mocking voice messages when all I was trying to get was help or a refund. Technical issues happen and that's all that should've been said. But this person continue to send voice messages to the point it was threatening. That was shocking customer service and that is all I'm complaining about.

9 maja 2026
Opinia niezależna
Logo Licenseplace

Odpowiedź od Licenseplace

Hi Marta,

Earlier today, our download server experienced a temporary technical issue which affected some download links for approximately one hour. The issue was resolved shortly afterwards.

Your order is valid and the software remains available. A working download link can be provided immediately via email together with installation support if required.

What we do find disappointing is that instead of allowing us reasonable time to resolve a short technical interruption, public accusations of “scam” and “misleading marketing” were made almost immediately.

Technical issues can happen to any online platform. A temporary broken link does not make a company fraudulent, especially while active support is being provided throughout the conversation.

We also noticed that our own support telephone number was entered during the chat discussion, which only added further confusion to the situation.

Despite the unnecessary escalation, we remain available to assist professionally and ensure the software is delivered correctly.

Kind regards,
Licenseplace

Oceniono na 5 z 5

Licenceplace Software Activation

Purchased Autocad 2026 from Wowcher and tried installing a couple of times myself however contacted Licenceplace and booked an appointment for the next available Saturday. Harry rang me on the dot and had the software up and running within 10 mins. Great service!!

2 maja 2026
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej