Lyons Financial Recenzje 

272
Wynik TrustScore: 3 na 5

2,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Once I engaged the lady in Lyons FS I found her very good however LFS are never pro-active in getting me the best deal and I always have to explain that the cost is too high before LFS start looking a... Zobacz więcej

Oceniono na 1 z 5

Do everything to stop you leaving broker arranged scheme to direct with Health Insurer. Very very difficult to deal with when they are loosing business.

Oceniono na 1 z 5

When I got my phone call for my renewal, the guy who phoned me was not very helpful, I would hope not to speak with him again .

Reakcja na opinię

Oceniono na 5 z 5

The lady I spoke to was very helpful, knew what she was talking about and was able to give me all the information I needed and provide additional information. She was quick and concise and did not pu... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pośrednik kredytów hipotecznych
  2. Doradca finansowy
  3. Agencja ubezpieczeń zdrowotnych
  4. Ubezpieczenie od utraty dochodu
  5. Agencja ubezpieczeń na życie
  6. Pozabankowe usługi finansowe

Napisane przez firmę

Experienced Financial Advisors for Mortgages, Life Insurance, Health Insurance, Car & Home Insurance, Pensions and AVCs, Income Protection, Mortgage Protection & General Financial Planning.


Dane kontaktowe

2,9

Średnia

Wynik TrustScore: 3 na 5

272 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,9

Wszystkie recenzje

(272)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Jacinta - so helpful thank you 😊

I dealt with Jacinta in your health insurance section. I have dealt with her for a number of years when my health insurance falls due for renewal. She is most helpful and really good to call me. A very genuine and knowledgeable person, I wouldn’t hesitate to call her with a query. Well done and thank Jacinta and Lyons Financial Services.

23 maja 2022
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Odpowiedź od Lyons Financial

Mary Rose,

Thank you for your very kind review, delighted you are happy with our service, really appreciate you taking the time to let us know.

Have a lovely evening Mary Rose.

Jacinta
Lyons Financial

Oceniono na 5 z 5

Have always had good experiences with…

Have always had good experiences with Lyons Financial, they are great for advice and the staff are always so helpful and pleasant. Jacinta has been so helpful. I have always recommended Lyons to my friends and will continue to do so.

19 maja 2022
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Odpowiedź od Lyons Financial

Colette,

Really appreciate your lovely review, delighted you are happy with our service, and thank you for recommending us to your friends.
Always happy to help.
Have a lovely day Colette.

Jacinta
Lyons Financial

Oceniono na 5 z 5

Jacinta wasso helpful and

I had contacted the company to find out how to transfer my health insurance deductions to my pension following my retirement. The last I dealt with was so helpful and made the process very easy. She even called me after my retirement to ensure that I had all of the required information and that the transfer was successful.
P. Flynn

12 maja 2022
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Odpowiedź od Lyons Financial

Phyllis,

Thank you for taking the time to post a review, much appreciated.

Wishing you a very happy retirement!

Jacinta
Lyons Financial

Oceniono na 3 z 5
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Odpowiedź od Lyons Financial

Hello Eleanor,
Thank you for taking the time to leave us your Feedback, We're sorry to hear of your less than satisfactory experience. We are committed to providing great customer service and are aware of the problem at that time of staff shortages and subsequent backlogs with the providers’ underwriting team .They have since rectified the issue and have committed to us to adhere to our Service Level Agreement going forward in ensuring an efficient turnaround time on all applications. Thank you again for taking the time to share your feedback with us – we take all reviews seriously and will use them in our continuous improvement efforts! Regards,

Lyons Financial

Oceniono na 5 z 5

Excellent service

Excellent service. I had an issue with my Health Insurance deduction not transferring to my pension. Able to pay the arrears quickly over the phone and set up the deduction going forward. All done in a very friendly professional manner

11 maja 2022
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Odpowiedź od Lyons Financial

Tony,

Thank you for posting a review for us. Much appreciated.
Delighted you are happy with our service,.
Wishing you a very happy retirement.

Jacinta
Lyons Financial

Oceniono na 5 z 5

Helpful and informative

Very helpful and informative advice given.

10 maja 2022
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Odpowiedź od Lyons Financial

Thank you for your feedback Carmel, We are delighted we could help.
Lyons Financial

Oceniono na 5 z 5

Health ins/travel.insurance.

I spoke to 2 staff members today. One in relation to my health insurance and one in relation to travel insurance. Both were extremely friendly and most helpful. Everything was explained to me in detail. Overall very satisfied.

4 maja 2022
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Odpowiedź od Lyons Financial

Thank you for taking the time to leave us your feedback Jean, We are delighted we could assist you this year with your products and look forward to speaking to you in the near future,

Lyons Financial

Oceniono na 5 z 5

Excellent service

Contacted for a quote for health insurance, I have to say I couldn't be happier with the service I received. They were patient and answered every query that I had abd explained everything in great detail.

4 maja 2022
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Odpowiedź od Lyons Financial

John,

Thank you for taking the time to leave a lovely review for us.

Happy to help, delighted you were happy with our service. Don’t hesitate to call with any insurance needs you might have.


Jacinta
Lyons Financial

Oceniono na 5 z 5

The lady I spoke to was very helpful

The lady I spoke to was very helpful, knew what she was talking about and was able to give me all the information I needed and provide additional information. She was quick and concise and did not put me under any pressure to complete the policy renewal, offering to call me back next week. However, I was very satisfied and completed the policy renewal there and then. All documents were emailed to me almost immediately. Very happy and I have recommended to other colleagues. Thank you

30 kwietnia 2022
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Odpowiedź od Lyons Financial

Amanda,

I’m delighted you are happy with our service, and Thank You for leaving such a lovely review, and also for recommending us to your colleagues.

Don’t hesitate to call with any queries.

Jacinta
Lyons Financial

Oceniono na 5 z 5

Lyons financial services are very …

Lyons financial services are very helpful, quick to answer and assist with any problem. They are so professional.

29 kwietnia 2022
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Odpowiedź od Lyons Financial

Thank you for taking the time to leave us your Feedback Barbara, We are delighted we could help.
Lyons Financial

Oceniono na 5 z 5

Jacinta was fantastic

Jacinta was fantastic. She talked me through the new health plan which better meets my needs.

21 kwietnia 2022
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Odpowiedź od Lyons Financial

Karen ,

Delighted you are happy with your new policy. Do keep us in mind for any insurance needs you might have, and thank you for taking the time to post a review.
Much appreciated.

Have a good day Karen.

Jacinta
Lyons Financial

Oceniono na 5 z 5

Great service

Great service, Jacinta was extremely helpful

8 kwietnia 2022
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Odpowiedź od Lyons Financial

Thank you for your review, I’m delighted you are pleased with our service.
Have a lovely day!
Jacinta
Lyons Financial

Oceniono na 5 z 5

Always a pleasant voice on the other…

Always a pleasant voice on the other end of the phone with easy to understand practical information.

Thanks to the two ladies who have always given me good advice and information
Jacinta and Eileen

7 kwietnia 2022
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Odpowiedź od Lyons Financial

Thank You Gus and it was lovely to talk to you today.

We appreciate your lovely review!

Jacinta
Lyons Financial

Oceniono na 5 z 5

Jacinta at Lyons Financial was…

Jacinta at Lyons Financial was excellent. Top notch customer service skills. She quickly put me at ease and helped with my dental renewal. As someone who is retired as a result of ill health she did not rush our transaction and understood immediately my initial query as well as that customers like me need a little extra time! My sincere thanks to her and her swift processing of my renewal. This is someone who clearly knows and understands people in the truest sense of diversity and delivering the best customer service experience - as well as completing the task at hand.

4 kwietnia 2022
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Odpowiedź od Lyons Financial

Louise,

Thank you so much for your lovely review!

Delighted to help, and don’t hesitate to call with any insurance needs you might have.

Jacinta
Lyons Financial

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